Simple layout for users, easy to navigate. Review collected by and hosted on G2.com.

Limited customization relative to some other software options out there, but it allows for easy user recognition of a popular product line (Yelp) Review collected by and hosted on G2.com.

You can see reviews about the restaurant before making a reservation Review collected by and hosted on G2.com.

Not many places are enrolled in this system so the options are too few Review collected by and hosted on G2.com.

I like the focus on restaurant reservations in quite a few markets. Yelp is an established voice/brand in the food industry and provides integrations for easy use. I also appreciate the ability to easily manage and modify reservations if needed. Review collected by and hosted on G2.com.

I would appreciate further product improvement for scaling to corp users/accounts and stronger account management. Would also appreciate richer content for local food recommendations and food trends to provide more info to users in various markets. Review collected by and hosted on G2.com.

The fact that the reservations is easy for the customers Review collected by and hosted on G2.com.

I liked everything that came with the Yelp Review collected by and hosted on G2.com.

It's easy to use and it allows me to make reservations to speak with folks whenever I need to. Review collected by and hosted on G2.com.

Despite the accessibility, the interface is hard to se. Review collected by and hosted on G2.com.

The fact that we can check on people thoughts Review collected by and hosted on G2.com.

We cant make reservation directly on the app Review collected by and hosted on G2.com.

Ease of the reviews on one spot. Great brand everyone trusts. Review collected by and hosted on G2.com.

Users cant access site on their phone without signing up and downloading. This makes users less likely to use. Review collected by and hosted on G2.com.

The ease of use, I can't think of one particular feature over another Review collected by and hosted on G2.com.

The look of the web page, I don't have many dislikes Review collected by and hosted on G2.com.

It's easy to make a dining reservation on my phone through the Yelp app. The system reminds me of OpenTable which used to be integrated with Yelp. SeatMe is convenient because I use Yelp frequently to look up new restaurants to try and I am able to book the table (or make modifications) within the app. I can make reservations 24/7, which would not be possible if I had to call in to the restaurant to book seats. I also like receiving confirmations by email and getting notifications by text messages. Review collected by and hosted on G2.com.

Not every restaurant participates in the SeatMe reservation system, and because of that, I've probably only used it a handful of times (and I dine out several times per week). For the cases when SeatMe is not available, I would have to call the restaurant to book a table (the old fashion way) or res. The Seat Me system also lacks an interface/concierge where people can make special requests (send flowers, birthday celebrations, dietary restrictions, preferences in seating location, etc.). Review collected by and hosted on G2.com.

The best thing about SeatMe is: this software is kind of a hybrid (compared to OpenTable and the old school dry-erase method) plus it's part of Yelp, which means you can generate more traffic on your websites or reviews through Yelp. And don't forget the price; it is cheaper than OpenTable. SeatMe has a fixed fee with no additional per cover charge and works on any computer that has web access, not just iPad. (nice) Review collected by and hosted on G2.com.

Money. Why do you need to pay so much for software like this? It's still too much, $99 per month (for small businesses). The monthly subscription should be based on the number of tables in the restaurant or company using the software. Review collected by and hosted on G2.com.