Totally helps cut down the actual wait time because guests check in prior to arrival and we are better able to plan accordingly Review collected by and hosted on G2.com.

Sometimes reservations don't go through even though confirmed on guests end. Review collected by and hosted on G2.com.

That yelp helps me save time by not having to wait to be seated Review collected by and hosted on G2.com.

That I have to download the app to see pictures others have posted Review collected by and hosted on G2.com.

I like that it lets users wait where they want, so it doesn't crowd our waiting space. We have an ice cream parlor at the front of our restaurant, and if people are waiting for tables it gets really chaotic and confusing up front. It's really user friendly. Review collected by and hosted on G2.com.

The app times out very quickly and requires us to log in each time we use it, adding time to the process of adding a customer to the waitlist and sending them on their way. Review collected by and hosted on G2.com.

The ability to click and drag without lag on our ipad Review collected by and hosted on G2.com.

Doesn't make linking duplicate guest contacts a priority.

Only occasionally auto adds active table party to server when table is assigned after

Would be helpful if, like open table, the system was more accurate about availability Review collected by and hosted on G2.com.

It's nice to be able to check reviews before making a reservation, and get insider tips-especially when you are entertaining clients or trying to source new restaurants for them. Review collected by and hosted on G2.com.

The process just doesn't seem to be as easy as Open Table-much easier to make reservations there. It's hard for me to tell sometimes which restaurants do take Yelp reservations, and occasionally I've experienced times when I've made a reservation through Yelp the restaurant cannot seem to find it. I dislike the fact that I am forced to download the app to see full reviews on my phone. Review collected by and hosted on G2.com.

Being able to check people in and let them get ahead in line! Review collected by and hosted on G2.com.

It will sometime say there’s a wait when there is not. Review collected by and hosted on G2.com.

I like that it is very easy to figure out the program Review collected by and hosted on G2.com.

I do not like how slow the program works Review collected by and hosted on G2.com.

Ability to post reviews and comments in a simple way Review collected by and hosted on G2.com.

UI could be improved to make the usage more efficient Review collected by and hosted on G2.com.

I think it's smart that the color is red for the interface. Also, I do enjoy that Yelp reservations is intuitive and convenient. It is a necessary evil (I say this because I don't really like technology) Review collected by and hosted on G2.com.

people are more likely to not notify us of a reservation change. no shows are more likely Review collected by and hosted on G2.com.

You can put yourself on the waiting list before you get to the restaurants. You can see how many people are in front of you. Tells you if there is a wait at a restaurant. Review collected by and hosted on G2.com.

Wish there was more restaurants that used it. Review collected by and hosted on G2.com.