--- title: Yelp Guest Manager Reviews meta\_title: 'Yelp Guest Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 47 reviews by the users' company size, role or industry to find out how Yelp Guest Manager works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 47 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Reservation url: https://www.g2.com/categories/reservation --- # Yelp Guest Manager Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Yelp Guest Manager but has limited features. Are you part of the Yelp Guest Manager team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating. With the new Reserve with Google integration, restaurants can now make their tables available on both Yelp and Google to reach more guests. * * * Seller [Yelp for Business Owners](https://www.g2.com/sellers/yelp-for-business-owners) Discussions [Yelp Guest Manager Community](https://www.g2.com/products/yelp-guest-manager/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Mike Yeh Show More ## Pricing Pricing provided by Yelp Guest Manager. ### Basic $99.00 Per Month ### Plus $299.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/yelp-guest-manager/pricing) ## Top-Rated Alternatives [ ![OpenTable for Restaurants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OpenTable for Restaurants") OpenTable for Restaurants 4.4/5(284) ](https://www.g2.com/products/opentable-for-restaurants/reviews) [ ![SevenRooms](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SevenRooms") SevenRooms 4.7/5(76) ](https://www.g2.com/products/sevenrooms/reviews) [ ![ResyOS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ResyOS") ResyOS 4.1/5(8) ](https://www.g2.com/products/resyos/reviews) [ View All Alternatives ](https://www.g2.com/products/yelp-guest-manager/competitors/alternatives) ## User Insights Average based on 47 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) MW Marina W. Customer Service Representative Mid-Market (51-1000 emp.) 10/9/2025 "A grat way to repond to customer feeback" 5/5 What do you like best about Yelp Guest Manager? Makes it easy to reply and edit reviews. Review collected by and hosted on G2.com. What do you dislike about Yelp Guest Manager? I haven't found a downside yet. Works well for our business. Review collected by and hosted on G2.com. What problems is Yelp Guest Manager solving and how is that benefiting you? We can update our business hours and reply to customers reviews, good or bad. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SC Sunny C. Owner Small-Business (50 or fewer emp.) 8/28/2024 "Owner" 2.5/5 What do you like best about Yelp Guest Manager? Monthly is set for a fix number. Much cheaper than OpenTable. Review collected by and hosted on G2.com. What do you dislike about Yelp Guest Manager? Not as popular as open table. Not brought load customers. Review collected by and hosted on G2.com. What problems is Yelp Guest Manager solving and how is that benefiting you? Not a good customer servers. If they don't know the answer. They just hang up the phone. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tyler A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler A.") TA Tyler A. FOH Manager Mid-Market (51-1000 emp.) 9/6/2022 "Simple and easy to use. Doesn’t over Complicate" 4/5 What do you like best about Yelp Guest Manager? Its popularity. People are familiar and use it often Review collected by and hosted on G2.com. What do you dislike about Yelp Guest Manager? Getting help from or contacting the company was hard Review collected by and hosted on G2.com. What problems is Yelp Guest Manager solving and how is that benefiting you? It has a call ahead program that people liked. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 12/2/2021 "Mediocre platform with inaccuracies" 2/5 What do you like best about Yelp Guest Manager? I like that a platform like Yelp exists. It can be inconvenient to call different restaurants because often, the staff is too busy for phone calls. With Yelp, I can search through menus and availabilities quickly and independently. Review collected by and hosted on G2.com. What do you dislike about Yelp Guest Manager? Yelp Reservations can be outdated. The menus are not always updated, so as a customer, I am often surprised to see vastly different menus. Secondly, the wait times for a reservation are not consistent with actual wait times. Wrong wait times are frustrating, mainly when workers have limited lunch hours. I see bigger and smaller parties seated before my guests and me, even though they checked in after me. Review collected by and hosted on G2.com. What problems is Yelp Guest Manager solving and how is that benefiting you? The most significant benefit is saving time to place a reservation. The process is seamless and as efficient as competing platforms. Yelp Reservations allows me to scope out places to conduct lunch or dinner meetings, so overall, it is a valuable tool to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Briana W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Briana W.") BW Briana W. Peer Support Specialist - ADAPT Small-Business (50 or fewer emp.) 11/3/2021 "Avid Yelp User Review" 5/5 What do you like best about Yelp Guest Manager? I loved how easy it is for me tl find a restaurant and make a table reservation. Also I love that it's international. Review collected by and hosted on G2.com. What do you dislike about Yelp Guest Manager? Honestly, I just wish that more people and more places used the tool because it would make it so much easier. Review collected by and hosted on G2.com. Recommendations to others considering Yelp Guest Manager: Use it. Review collected by and hosted on G2.com. What problems is Yelp Guest Manager solving and how is that benefiting you? It cuts out the middle man of making reservations. I don't have to call and wait for a host, I can just make the reservation and show up. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") UB Verified User in Biotechnology Small-Business (50 or fewer emp.) 10/21/2021 "Reservations" 4.5/5 What do you like best about Yelp Guest Manager? I like that Yelp has integrated reservations for some restaurants. Super easy to use and much better than calling or just showing up. Review collected by and hosted on G2.com. What do you dislike about Yelp Guest Manager? I dislike that there are only a few restaurants that allow for Yelp reservations. Review collected by and hosted on G2.com. Recommendations to others considering Yelp Guest Manager: Use this service if the restaurant you want to go to offers it. Review collected by and hosted on G2.com. What problems is Yelp Guest Manager solving and how is that benefiting you? I use Yelp Reservations to reserve times at restaurants online. We use this while traveling fo work and intown. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Mid-Market (51-1000 emp.) 7/17/2020 "Love Yelp" 5/5 What do you like best about Yelp Guest Manager? I use Yelp for making reading/ writing reviews and reservations.. so easy to use Review collected by and hosted on G2.com. What do you dislike about Yelp Guest Manager? I personally haven’t had any issues when using it Review collected by and hosted on G2.com. Recommendations to others considering Yelp Guest Manager: N/A Review collected by and hosted on G2.com. What problems is Yelp Guest Manager solving and how is that benefiting you? Makes it so easy, fast and convenient! Specially if I don’t have time to actually call the restaurant to make and check reservations! Review collected by and hosted on G2.com. Show More 7/19/2021 Validated ReviewerIncentivizedSource: G2 invite SB Stephanie B. General Manager 2/17/2021 "Busy Restaurant" 4/5 What do you like best about Yelp Guest Manager? Works call ahead walk in and reservations into the active wait Review collected by and hosted on G2.com. What do you dislike about Yelp Guest Manager? We are so high volume it stops predicting the wait accurately Review collected by and hosted on G2.com. What problems is Yelp Guest Manager solving and how is that benefiting you? Helps managing the wait Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jayelynn W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayelynn W.") JW Jayelynn W. Store Manager Mid-Market (51-1000 emp.) 9/4/2019 "Helpful App, Needs Minor Improvements" 3.5/5 What do you like best about Yelp Guest Manager? It's easy to use and train staff on. The biggest time constraint is creating your layout; once you're past that then it's smooth sailing. We didn't use the guest side of the app where they can put themselves on the list prior to their arrival. Once guests arrived at the brewery, we would add them onto the list, they'd receive a text message that they were added, and another when their table was ready. Review collected by and hosted on G2.com. What do you dislike about Yelp Guest Manager? If reception was spotty, folks wouldn't receive the text messages. To help alleviate this, we would add notes in with the phone number with their name, description, etc. That way would do a quick lap around the waiting area in case they didn't receive the text. Also, a fellow taproom had issues with two hostess stands. Customer Support wasn't the greatest in trying to customize responses. For example, if a guests wanted to sit on the dog friendly patio, they wanted to send a text letting guests know to head to the patio hostess stand and then other to say the front. We eventually got it figured out, but it would have gone more smoothly if Customer Support had been more responsible. Review collected by and hosted on G2.com. Recommendations to others considering Yelp Guest Manager: It's a great way to keep your wait times and host staff organized. If you use the guest feature where they can put themselves on the wait list, it gives guests the power to decide if they want to wait that long or go someplace else. It made a huge difference, not only in the flow of the Taproom, but also with guest expectations. Review collected by and hosted on G2.com. What problems is Yelp Guest Manager solving and how is that benefiting you? When the text messaging works, it helps not only keep us more organized, but allows the hosts to be more proactive, helpful to guests, and help clear tables when needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JR Julie R. Communications Consultant Small-Business (50 or fewer emp.) 11/12/2019 "Make Restaurant Reservations Fast" 5/5 What do you like best about Yelp Guest Manager? You can search for a restaurant using a variety of filters: location, price, type of food, etc. They even show photos, reviews and a location map. Review collected by and hosted on G2.com. What do you dislike about Yelp Guest Manager? I like everything about this service. It's very easy to use and provides detailed information. Review collected by and hosted on G2.com. Recommendations to others considering Yelp Guest Manager: Use this service! Make reservations with confidence that you've chosen the right place. Review collected by and hosted on G2.com. What problems is Yelp Guest Manager solving and how is that benefiting you? Sometimes you need to schedule a lunch meeting with a new or potential client in another city that you're not very familiar with. Yelp Reservations gives you all of the information to make a good choice when choosing a restaurant for those meetings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Yelp Guest Manager? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Yelp Guest Manager ](https://www.g2.com/products/yelp-guest-manager/discussions/new) GU Guest User What is Yelp Guest Manager used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-yelp-guest-manager-used-for) [ View all Discussions ](https://www.g2.com/products/yelp-guest-manager/discuss) ## Pricing Options Pricing provided by Yelp Guest Manager. ### Basic $99.00 Per Month ### Plus $299.00 Per Month ### Enterprise Contact Us [ View More Pricing Information ](https://www.g2.com/products/yelp-guest-manager/pricing) Yelp Guest Manager Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c153373aa7aa834a4234a1a2bb2de846/opentable-for-restaurants.png "Product Avatar Image") OpenTable for Restaurants 4.4/5(284) [ Compare Now ](https://www.g2.com/compare/opentable-for-restaurants-vs-yelp-guest-manager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_959042454e45203495e2dbd974765fdd/sevenrooms.png "Product Avatar Image") SevenRooms 4.7/5(76) [ Compare Now ](https://www.g2.com/compare/sevenrooms-vs-yelp-guest-manager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fdbdb4766029380e59d8015556e638be/yelp-waitlist.png "Product Avatar Image") Yelp WaitList 3.8/5(3) [ Compare Now ](https://www.g2.com/compare/yelp-guest-manager-vs-yelp-waitlist) ##### Categories on G2 [Restaurant Reservations](https://www.g2.com/categories/restaurant-reservations) ##### Explore More [What are the most trusted regulatory information management systems by compliance teams based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-regulatory-information-management-systems-by-compliance-teams-based-on-user-reviews%20)[Best voice recognition software for small businesses](https://www.g2.com/discussions/best-voice-recognition-software-for-small-businesses)[What's the best relational database tool for app development](https://www.g2.com/discussions/what-s-the-best-relational-database-tool-for-app-development) [Which awards management tools scale reliably when handling unexpected nomination volume spikes?](https://www.g2.com/discussions/which-awards-management-tools-scale-reliably-when-handling-unexpected-nomination-volume-spikes)[Which project management app is rated highest by medium businesses](https://www.g2.com/discussions/which-project-management-app-is-rated-highest-by-medium-businesses)[Which yard management platforms work best for a 3PL provider that manages multiple client yards and needs to give each client visibility into their own trailer inventory without mixing data?](https://www.g2.com/discussions/which-yard-management-platforms-work-best-for-a-3pl-provider-that-manages-multiple-client-yards-and-needs-to-give-each-client-visibility-into-their-own-trailer-inventory-without-mixing-data) [Show MoreShow Less](javascript:void(0);)