--- title: Yelo Reviews meta_title: 'Yelo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 55 reviews by the users' company size, role or industry to find out how Yelo works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 55 scale: '5' date_modified: '2026-07-12' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Yelo Reviews **Vendor:** Jungleworks **Category:** [Marketplace Software](https://www.g2.com/categories/marketplace) **Average Rating:** 3.6/5.0 **Total Reviews:** 55 ## About Yelo Yelo is a cloud-based on-demand ordering platform where hyperlocal businesses can offer direct-to-consumer and multi-vendor services to consumers. Majority of small-medium-sized businesses lack the capabilities or expertise to build an efficient digital ordering and delivery system that meets consumers' needs today. But we specialize in providing online ordering and delivery software that various digital businesses can use to build and launch an ordering and delivery app & website so customers can order online. Yelo’s Saas platform has the following primary modules: - Ordering Suite Allow your customers to order products and services directly from your mobile app or website along with online payments, using Yelo’s white label solution. - Delivery Suite A solution that enables various online businesses to manage their delivery operations with a seamless integration to their website and app. - Customer Engagement An intelligent AI chatbot, along with a live chat option that allows businesses to directly communicate with their customers on various channels. Thus, improving customer service. Bonus: - Multi-vendor support: Offer a curated marketplace of local products and services, becoming a one-stop shop for your community. - Scalable solution: Yelo grows with you, whether you're a corner store or a local empire. ## Yelo Reviews ### 1. Review of Yelo **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about Yelo?** The most helpful about Yelo is more popular app has a clean, user-friendly interface **What do you dislike about Yelo?** The least helpful about Yelo the functionnality can be Yelo more updatly **What problems is Yelo solving and how is that benefiting you?** Can transfer easly ### 2. Smooth fast launch **Rating:** 4.0/5.0 stars **Reviewed by:** Nick R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2020 **What do you like best about Yelo?** We needed to stand a marketplace up fast during Covid and they were very responsive . **What do you dislike about Yelo?** Because it’s out of the box we can’t customise ourselves. **What problems is Yelo solving and how is that benefiting you?** We needed a fast marketplace solution for local take aways. It worked well. ### 3. Jungleworks Yelo Review **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2019 **What do you like best about Yelo?** The demos looked really good, but the implementation of the product was dreadful and incomplete. **What do you dislike about Yelo?** Jungleworks provided me a very frustrating and poor experience, and now I want my refund, for which they are not giving me (even though it’s in the contract). I paid for a full year and was promised in the contract a 3-week implementation. Due to their delays, unresponsiveness, and lack of customer care, we are now in week 9 of this implementation. I have asked for a refund, but they are refusing, despite their acknowledgment of their own delays and product issues. I’m still in pursuit of receiving my refund with little support from this company. I’m so mentally and emotionally drained, disappointed with this whole experience, and appalled at this company’s lack of accountability and their complete disregard for customer satisfaction. I was so excited for Yelo, something I was trying to get for so long but I couldn't afford it. I was so impressed with their demos though, so I did all I could to purchase Yelo. I finally saved up the money, paid for a year in advance, and then everything fell apart. I'm saddened by this experience. I'm even more saddened that as a customer of Jungleworks for almost two years with another product of theirs, Tookan, they wouldn’t grant me the courtesy of satisfying my refund request. Despite being a loyal customer of another product of theirs, I still have to jump through hoops in an attempt to get my money back. They are missing a golden opportunity to salvage this relationship, but they don’t seem interested in helping their customers. I would look to other options before considering the Yelo online ordering system from Jungleworks. **Recommendations to others considering Yelo:** Go with a different vendor or you'll be sorry. **What problems is Yelo solving and how is that benefiting you?** I have realized no benefits. Not a good product to be confident with. **Official Response from Vivek Choudhary:** > Hi, Thank you for your feedback. We deeply apologize for the issues that you had to face in the past. We are working hard to constantly improve our service and your experience. Our team has noted the issue and is working hard to resolve it. We are doing our best to improve every customer's experience and would like to hear more from you. We really hope you can give us another chance. Please reach out to us at contact@yelo.red ### 4. Yelo Review **Rating:** 1.0/5.0 stars **Reviewed by:** Avery K. | Master Water Safety Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Yelo?** How simple it is to navigate and use. It would be better if it’s set to English. Luckily I know some of the terms they use. **What do you dislike about Yelo?** I don’t like that it’s not in English, it makes it difficult to use. That’s basically the only complaint. It’s needs a update **What problems is Yelo solving and how is that benefiting you?** It helps organize sells. **Official Response from Vivek Choudhary:** > Hi Avery, Thank you for your feedback. We definitely offer Yelo in English and would like to help you with any difficulties you face while using it. We'd like to know more about your experience. We are constantly working towards improving our platform and look forward to hearing from you at contact@yelo.red for your suggestions. ### 5. Make your own website marketplace. **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon H. | Freelance Designer, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2018 **What do you like best about Yelo?** No code. Very customizable. Hosting built in and tons of features including dashboard. **What do you dislike about Yelo?** Social login features don't always work. **What problems is Yelo solving and how is that benefiting you?** Sell stuff online without Amazon or squarespace fees. **Official Response from Vivek Choudhary:** > Hi Brandon, Thanks for your feedback. We are doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at contact@yelo.red ## Yelo Discussions - [FRAUD](https://www.g2.com/discussions/25979-fraud) - 4 comments, 2 upvotes - [View Yelo pricing details and edition comparison](https://www.g2.com/products/yelo/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+22%3A37%3A20+-0500&secure%5Bsession_id%5D=fc1dbe33-6f3d-4f5f-ad24-129b1f0c6199&secure%5Btoken%5D=2a295cd1cf67b506d8753ebb53e40702d6135e89a2b8e2e7b87d108466e8d341&format=llm_user) ## Yelo Features **Vendor Tools** - Live Chat - Food Delivery Support - Rental Service Support - Booking System **Customer Tools** - Ratings and Reviews - Real-time Shipping Calculators **Localization** - Multi-Language Support - Multi-currency Support **Software Offering** - Standalone - Plugin ## Top Yelo Alternatives - [CS-Cart Multi-Vendor](https://www.g2.com/products/cs-cart-multi-vendor/reviews) - 4.8/5.0 (62 reviews) - [Sharetribe](https://www.g2.com/products/sharetribe/reviews) - 4.7/5.0 (38 reviews) - [Dokan Multivendor Marketplace](https://www.g2.com/products/wedevs-dokan-multivendor-marketplace/reviews) - 4.6/5.0 (11 reviews)