--- title: Yelo Reviews meta_title: 'Yelo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 55 reviews by the users' company size, role or industry to find out how Yelo works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 55 scale: '5' date_modified: '2026-08-07' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Yelo Reviews **Vendor:** Jungleworks **Category:** [Marketplace Software](https://www.g2.com/categories/marketplace) **Average Rating:** 3.6/5.0 **Total Reviews:** 55 ## About Yelo Yelo is a cloud-based on-demand ordering platform where hyperlocal businesses can offer direct-to-consumer and multi-vendor services to consumers. Majority of small-medium-sized businesses lack the capabilities or expertise to build an efficient digital ordering and delivery system that meets consumers' needs today. But we specialize in providing online ordering and delivery software that various digital businesses can use to build and launch an ordering and delivery app & website so customers can order online. Yelo’s Saas platform has the following primary modules: - Ordering Suite Allow your customers to order products and services directly from your mobile app or website along with online payments, using Yelo’s white label solution. - Delivery Suite A solution that enables various online businesses to manage their delivery operations with a seamless integration to their website and app. - Customer Engagement An intelligent AI chatbot, along with a live chat option that allows businesses to directly communicate with their customers on various channels. Thus, improving customer service. Bonus: - Multi-vendor support: Offer a curated marketplace of local products and services, becoming a one-stop shop for your community. - Scalable solution: Yelo grows with you, whether you're a corner store or a local empire. ## Yelo Reviews ### 1. They will kill your business **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Yelo?** Easy to use app. Value for money. Multiplatform support. **What do you dislike about Yelo?** The system performance is horrible. Their tech support can kill your business in no time. They will deploy a horribly tested solution. You will raise a ticket and wait for weeks. Your business would have been burned to ashes by then. They will even tell you it is a problem only with your platform. Its a joke. This is a multitenant platform. Probably noone else is using it. This is good only for a prototype. Never run your business on this platform! **Recommendations to others considering Yelo:** Please do not use this in production environment. You will be killing your own business. **What problems is Yelo solving and how is that benefiting you?** Testing out Marketplace feature ### 2. TIGER - YELO UNHAPPY CUSTOMER **Rating:** 0.0/5.0 stars **Reviewed by:** Chris M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Yelo?** The customization seemed to be great for a non techinical user. The company at first appeared to be very responsive via email, whatsapp and the likes. **What do you dislike about Yelo?** They marketplace Saas Tiger I subscribed to was cancelled without informing me and they have continued to charge me for over a year for service not being delivered. Impossible to get anyone to reverse charges or achknowledge this. **What problems is Yelo solving and how is that benefiting you?** I was hoping to make a marketplace bringing together cosumers and businesses that support the same causes. ### 3. Very Bad Company, Stay Away **Rating:** 0.0/5.0 stars **Reviewed by:** Clarence F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2020 **What do you like best about Yelo?** I have nothing in which I like about this company **What do you dislike about Yelo?** Very Bad Company, Stay Away I paid for an Marketplace and every time I asked customer service for assistance I would never get any. I have programmed and attached domain names to many websites in the past, but when it came to attaching my domain to this platform, I couldn't. Even there directions and domain fields were very confusing or perhaps wrong, this was the first time ever having any issues with any websites. I reached out to customer service, and each time it seemed like no one knew what to do. I was even told there is no one available on the weekend, then I was told everyone is on Christmas break on 11/14/2020. Oh really. I requested my money back and was told there is no refund after 24 hours, I checked there terms and conditions and found nothing stating such a thing. I have tried to cancel and cannot find out how, I can't remove my credit card so now I have to cancel it.... I woke up with an headache and had it all damn day. **Recommendations to others considering Yelo:** Stay far away, bad company **What problems is Yelo solving and how is that benefiting you?** None **Official Response from Vivek Choudhary:** > Hello Clarence, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks ### 4. Stay Away from Jungleworks **Rating:** 0.0/5.0 stars **Reviewed by:** Yala I. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2021 **What do you like best about Yelo?** They are commitment to selling and very accessible until you make a payment. **What do you dislike about Yelo?** Unprofessional. Bad communication. Can’t deliver according to timelines. Unethical. Very sceptical about using the product and having my users get scammed like I did. **Recommendations to others considering Yelo:** Stay away from Jungleworks **What problems is Yelo solving and how is that benefiting you?** I’ve got more problems dealing with them. Hire a developer instead of working with such an unethical company. **Official Response from Vivek Choudhary:** > Hello Yala, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks ### 5. Very poor communication and execution **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2020 **What do you like best about Yelo?** The sales team were extremely pushy. They called 3-4 times a day. Once we signed up couldnt get in contact with them. **What do you dislike about Yelo?** The sales demo work really well. However when you go into their software by yourself nothing works properly. **Recommendations to others considering Yelo:** Look for another service. They will take up lots of your time and nothing will happen. **What problems is Yelo solving and how is that benefiting you?** We needed an ordering platform. Sadly yelo is not capable of doing this. **Official Response from Vivek Choudhary:** > Dear Sir/Ma'am, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks ### 6. International crime! **Rating:** 0.5/5.0 stars **Reviewed by:** Cetin c. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2020 **What do you like best about Yelo?** Do not pay them anything Professional lies **What do you dislike about Yelo?** Do not trust them! They will be messed up your customer credit card or PayPal account! Because We don’t have any payment gateway control everything this losers has been controlled! we have already issue from the customers. They don’t have contact number... **What problems is Yelo solving and how is that benefiting you?** This company IS TOTALLY FRAUD COMPANY STAYAWAY FROM THEM... they will give you a "account" then they will be keep the your customer informations to fraud charges, credit card or PayPal accout... we're going to open the CASE FOR THE "YELO MARKETPLACE" ABOUT THE INTERNATIONAL ONLINE CRIME. BECAUSE WE ARE IN USA. ALSO THEY DO INSIDE JOB "DDOS ATTACK" TO THE YOUR ACCOUNT AND THEY CONNECTING THE ANOTHER LOSERS PEOPLE TO MESSED UP YOUR BUSINESS... STAYAWAY FROM THIS FRAUD PEOPLE AND WE WILL SHOW EVERYWHERE WHATS GONNA BE HAPPENED!! **Official Response from Vivek Choudhary:** > Hi, We deeply apologize for the issues that you had to face in the past. We are working hard to constantly improve our service and your experience. However, we can assure you that we are NOT an International crime and are very much a legitimate organization with thousands of happy clients. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. We really hope you can give us another chance. Please reach out to us at contact@yelo.red ### 7. Stay miles away from Jungleworks- AVOID. **Rating:** 0.5/5.0 stars **Reviewed by:** Seetaram W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2020 **What do you like best about Yelo?** Efficiency in deleting comments of unhappy customers from social platforms. **What do you dislike about Yelo?** They do not deliver as promised. False promises. Response time is terribly slow and useless. They just do the job for the sake of doing. Yelo is also not suitable for Grocery marketplaces. So many flaws in it. They just copied the restaurant model and selling to other sectors. **Recommendations to others considering Yelo:** Do not pay the full amount upfront if you decide to go with them even after reading reviews. **What problems is Yelo solving and how is that benefiting you?** We have signed up about 4 weeks ago, still not delivered the product which was due 2 weeks ago. Fed up chasing up with their delivery team. **Official Response from Vivek Choudhary:** > Hi. We'd like to know more about your experience. Although trolling us will not help you, you can reach out to us at contact@yelo.red for your suggestions. We are constantly working towards improving our platform and look forward to hearing from you ### 8. Would not recommend at all **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2020 **What do you like best about Yelo?** nothing to recommend, unfortunately experience was so poor **What do you dislike about Yelo?** Very poor support. A dysfunctional sales team who basically lie to get a sale. I had issues with my personal data being leaked to outside organization. Started getting whatsapp calls and texts from indian call centres within weeks of signing up. Made Yelo aware - told the guy had left and they complied to GDPR. They sell 24/7 support - but it is nothing more than a bot that triages your concern. You never get timelines on when the correct team will get back to you. Once they get your money - they effectively disappear. I would put this organization in a scam bucket in terms of European standard. Reached out to CEO on Linkedin to give him opportunity to reply. He didn t bother replying which gives the insight you need. Such a pity because it is a great product if customised. **Recommendations to others considering Yelo:** dont waste your time **What problems is Yelo solving and how is that benefiting you?** none **Official Response from Vivek Choudhary:** > Hi, We apologize for the issues that you had to face in the past. We are working hard to constantly improve our service and your experience. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. We really hope you can give us another chance. Please reach out to us at contact@yelo.red ### 9. Internet Crime **Rating:** 0.5/5.0 stars **Reviewed by:** Sergio t. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2020 **What do you like best about Yelo?** Demo is cool but you CAN NOT USE FOR YOUR BUSINESS.. **What do you dislike about Yelo?** Professional lies! They Always Lying to us when we need something! **Recommendations to others considering Yelo:** Do not use this platform EVER! **What problems is Yelo solving and how is that benefiting you?** We have a problem about the about the our customers when they complain charges from the customers PayPal account! We have no any control to charge the customers? So when you start work with Yelo marketplace they will keep your customers information!!!!!!! **Official Response from Vivek Choudhary:** > Hi Sergio, We deeply apologize for the issues that you had to face in the past. We are working hard to constantly improve our service and your experience. However, we can assure you that we are NOT an International crime and are very much a legitimate organization with thousands of happy clients. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. We really hope you can give us another chance. Please reach out to us at contact@yelo.red ### 10. Jungleworks Yelo Review **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2019 **What do you like best about Yelo?** The demos looked really good, but the implementation of the product was dreadful and incomplete. **What do you dislike about Yelo?** Jungleworks provided me a very frustrating and poor experience, and now I want my refund, for which they are not giving me (even though it’s in the contract). I paid for a full year and was promised in the contract a 3-week implementation. Due to their delays, unresponsiveness, and lack of customer care, we are now in week 9 of this implementation. I have asked for a refund, but they are refusing, despite their acknowledgment of their own delays and product issues. I’m still in pursuit of receiving my refund with little support from this company. I’m so mentally and emotionally drained, disappointed with this whole experience, and appalled at this company’s lack of accountability and their complete disregard for customer satisfaction. I was so excited for Yelo, something I was trying to get for so long but I couldn't afford it. I was so impressed with their demos though, so I did all I could to purchase Yelo. I finally saved up the money, paid for a year in advance, and then everything fell apart. I'm saddened by this experience. I'm even more saddened that as a customer of Jungleworks for almost two years with another product of theirs, Tookan, they wouldn’t grant me the courtesy of satisfying my refund request. Despite being a loyal customer of another product of theirs, I still have to jump through hoops in an attempt to get my money back. They are missing a golden opportunity to salvage this relationship, but they don’t seem interested in helping their customers. I would look to other options before considering the Yelo online ordering system from Jungleworks. **Recommendations to others considering Yelo:** Go with a different vendor or you'll be sorry. **What problems is Yelo solving and how is that benefiting you?** I have realized no benefits. Not a good product to be confident with. **Official Response from Vivek Choudhary:** > Hi, Thank you for your feedback. We deeply apologize for the issues that you had to face in the past. We are working hard to constantly improve our service and your experience. Our team has noted the issue and is working hard to resolve it. We are doing our best to improve every customer's experience and would like to hear more from you. We really hope you can give us another chance. Please reach out to us at contact@yelo.red ### 11. Yelo Review **Rating:** 1.0/5.0 stars **Reviewed by:** Avery K. | Master Water Safety Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Yelo?** How simple it is to navigate and use. It would be better if it’s set to English. Luckily I know some of the terms they use. **What do you dislike about Yelo?** I don’t like that it’s not in English, it makes it difficult to use. That’s basically the only complaint. It’s needs a update **What problems is Yelo solving and how is that benefiting you?** It helps organize sells. **Official Response from Vivek Choudhary:** > Hi Avery, Thank you for your feedback. We definitely offer Yelo in English and would like to help you with any difficulties you face while using it. We'd like to know more about your experience. We are constantly working towards improving our platform and look forward to hearing from you at contact@yelo.red for your suggestions. ## Yelo Discussions - [FRAUD](https://www.g2.com/discussions/25979-fraud) - 4 comments, 2 upvotes - [View Yelo pricing details and edition comparison](https://www.g2.com/products/yelo/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+18%3A05%3A06+-0500&secure%5Bsession_id%5D=3c60e686-ebfd-4d72-bc3c-fbac0b287379&secure%5Btoken%5D=9cbe560344aba56ce4f66921b1356bf9cbe6a3325310eb76d5cb8b54296ae74e&format=llm_user) ## Yelo Features **Vendor Tools** - Live Chat - Food Delivery Support - Rental Service Support - Booking System **Customer Tools** - Ratings and Reviews - Real-time Shipping Calculators **Localization** - Multi-Language Support - Multi-currency Support **Software Offering** - Standalone - Plugin **Additional Functionality** - Payment Processing - Loyalty Program - Activity Tracking - Alerts/Notifications - Order Tracking - Inventory Management - Search/Filter - Discount Management - Shipping Management - Reporting/Analytics - Promotions Management - User Management - Commission Management - Sales Reports - Multi-Store - Electronic Payments - Third-Party Integrations - Activity Dashboard - AI Copilot - Real-Time Notifications - eCommerce Management - Catalog Management - Order Management - Multi-Channel Management - Customizable Branding - Multi-Currency - Online Catalog - SEO Management - Generative AI - Multi-Channel Marketing - Vendor Management - Content Management - Email Marketing - Categorization/Grouping - Invoice Management - Multi-Vendor - Self Service Portal - Purchase Order Management - Shopping Cart - Website Management - Returns Management ## Top Yelo Alternatives - [CS-Cart Multi-Vendor](https://www.g2.com/products/cs-cart-multi-vendor/reviews) - 4.8/5.0 (62 reviews) - [Sharetribe](https://www.g2.com/products/sharetribe/reviews) - 4.7/5.0 (40 reviews) - [Dokan Multivendor Marketplace](https://www.g2.com/products/wedevs-dokan-multivendor-marketplace/reviews) - 4.6/5.0 (11 reviews)