The ability to transfer files & the security. Review collected by and hosted on G2.com.
I don't have any dislikes so far that I can say. Review collected by and hosted on G2.com.
Easy to track both students and employees, very user friendly. Review collected by and hosted on G2.com.
I wish there were a few more tracking options. Review collected by and hosted on G2.com.
The ease of access to multiple records in one place. Review collected by and hosted on G2.com.
The fact that all of the records are not organized. Review collected by and hosted on G2.com.
Paperless is the only positive I can say. Review collected by and hosted on G2.com.
Follow up of problems not addressed. My yellow folder printer has not worked since May. I have tried on a number of times to take care of it. Some of our records have been lost and seem to be unrecoverable. I was asked to do a remote session in early December to which I called but the tech was not available. I left a message and still have not gotten a call. Review collected by and hosted on G2.com.
We are very sorry your experience with YellowFolder has not been a pleasant one with the issues you have been dealing with. We are dedicated to helping you with whatever you need and ask for the opportunity to do just that.
If you wouldn't mind, would you please respond to us with your contact and account information. You can also email us directly at solutions@yellowfolder.com and you will receive an immediate response from us.
Thank you for taking the time to express your concerns here and we promise to do better for you going forward.
able to look what I need/want without a scrabble throughout paper. Review collected by and hosted on G2.com.
I have issues with the clarity of images but nothing really that stands out or is significantly bad. Review collected by and hosted on G2.com.
How user friendly it is, the ease of use Review collected by and hosted on G2.com.
Needs no advertising, so that more get use Review collected by and hosted on G2.com.
Electronic access to files is awesome and brings us up to date with current global technologies. Review collected by and hosted on G2.com.
I haven't identified anything I don't like. Review collected by and hosted on G2.com.
It is very easy to manage your saved information. Search functions are intuitive and organization is easy for even the most tech illiterate staff memeber. Review collected by and hosted on G2.com.
The cost is a big large but the more we use it, the more reasonable it seems. Review collected by and hosted on G2.com.
The customer service when speaking on the phone is excellent. Review collected by and hosted on G2.com.
Difficulty finding things easily and problems uploading. Review collected by and hosted on G2.com.
Hi, there. We are happy to hear you have had a positive experience when working with our support team. We are not happy to hear about the difficulties you've experienced when uploading and locating records.
We would definitely welcome the opportunity to make uploading and navigating the dashboard and options much easier for you. If you wouldn't mind, would you please respond to us with your contact and account information. You can also email us directly at solutions@yellowfolder.com and you will receive an immediate response from us.
Thank you for taking the time to express your concerns here and we promise to do better for you going forward.
I love that everything we need is in one location. Easy to use! Anyone can do it! Review collected by and hosted on G2.com.
Setting up this program can take a while and it very time consuming Review collected by and hosted on G2.com.