# Top Free Conversational Interface Agents Software ## How Many Conversational Interface Agents Software Products Does G2 Track? **Total Products under this Category:** 67 ### Category Stats (Jul 2026) - **Average Rating:** 4.51/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Oliv AI (+2.38%) - Among all products in this category, Oliv AI recorded the largest rating increase compared to last month _Last updated: July 31, 2026_ ## How Does G2 Rank Conversational Interface Agents Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 10,000+ Authentic Reviews - 67+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Conversational Interface Agents Software ![G2 Grid® for Conversational Interface Agents Software plotting products by satisfaction and market presence](https://www.g2.com/categories/conversational-interface-agents/grids.png?focus%5B%5D=1408921&focus%5B%5D=1235692&focus%5B%5D=3296&focus%5B%5D=115909&focus%5B%5D=1339420&focus%5B%5D=3270&focus%5B%5D=5389&focus%5B%5D=111749) Highlighted products: Salesforce Agentforce, IBM watsonx Orchestrate, Close, Voiceflow, Sierra, Fin, WRITER, and ServiceNow EmployeeWorks. Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-interface-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=ibm-watsonx-orchestrate&focus%5B%5D=close&focus%5B%5D=voiceflow&focus%5B%5D=sierra&focus%5B%5D=fin&focus%5B%5D=writer&focus%5B%5D=servicenow-employeeworks) **Sponsored** ### Gemini Gemini is a family of multimodal, generative AI models. These models were developed by Google DeepMind and Google Research. They are designed to understand, operate across, and combine different types of information. This includes text, images, audio, video, and code. Gemini serves as a versatile, everyday AI assistant and powers a conversational chatbot. Key Product Features & Capabilities Multimodal Understanding: Gemini understands and combines text, images, audio, video, and code. It can analyze complex documents, code repositories, and long videos. Conversational AI: Gemini allows for natural conversations. It functions as an intelligent assistant that can brainstorm, plan, and discuss topics. Deep Research & Analysis: Gemini can analyze websites and user files to generate reports. It can also create audio overviews of the information. Agentic Capabilities: Users can create custom "Gems" (specialized AI experts). The models can act as agents to take actions in tools like Chrome. Integrated Productivity: Gemini is integrated into Gmail, Google Docs, Drive, and Meet. This helps summarize, write, edit, and organize information. Creative Tools: Features include image generation and video creation, enabling the generation of 8-second videos with sound. Long Context Window: High-end models feature up to a 1 million-token context window. This is capable of analyzing large amounts of data. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1013461&secure%5Bchosen_at%5D=2026-08-01T03%3A29%3A51Z&secure%5Bdisplayable_resource_id%5D=1013461&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1013461&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1332376&secure%5Bresource_id%5D=1013461&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-interface-agents%2Ffree%3Fopen_modal_url%3D%252Fproducts%252Fyellow-ai%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fconversational-interface-agents%25252Ffree%2526source%253Dcategory&secure%5Btoken%5D=86eb8ca8166278fe7fb45a64c60e9ce69bdc1f1a8df4b421fb4475ebf8d641b7&secure%5Burl%5D=https%3A%2F%2Fdocs.cloud.google.com%2Fgemini-enterprise-agent-platform%2Fmodels%2Fgoogle-models%2F%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%25epid%21-%25ecid%21-gemini%26utm_content%3D%257Bdevice%257D-%257Badgroupid%257D-%257Bnetwork%257D-%257Btargetid%257D-%257Bloc_physical_ms%257D-%257Bcampaignid%257D&secure%5Burl_type%5D=custom_url) ### [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) Salesforce Agentforce is an enterprise agentic AI software platform that helps organizations build, deploy, manage, and govern AI agents that can autonomously assist customers, employees, and partners across digital and voice channels. Agentforce is designed for enterprises that want to operationalize AI agents at scale while maintaining control, security, and trust. It brings together humans, applications, AI models, and business data into a unified system where agents can reason, take action, and collaborate with people. The platform supports the full agent lifecycle—from creation and testing to deployment, supervision, and continuous improvement—using both low-code and pro-code tools. Agentforce is used by teams across customer service, sales, IT, operations, HR, marketing, and industry-specific workflows. Agentforce enables organizations to deploy AI agents that work continuously, execute business logic, and integrate with existing systems. Agents can handle structured and unstructured data, reason through complex tasks, and hand off to humans when needed. Key capabilities and components include: - Agent development and orchestration tools that support building, testing, deploying, supervising, and scaling AI agents using conversational, low-code, and pro-code experiences. - Hybrid reasoning architecture that combines deterministic workflows with large language model (LLM) reasoning to ensure predictable execution while handling nuance and natural language interactions. - Multichannel and voice support, allowing agents to engage users across web, mobile, chat, and phone with consistent behavior and brand-aligned voice experiences. - Intelligent Context processing, which extracts and structures information from unstructured and multimodal data sources so agents can respond accurately and take relevant actions. - Lifecycle management and supervision, including batch testing, performance monitoring, and tools to refine agent behavior over time. Agentforce includes built-in trust, governance, and security features to support enterprise requirements: - Configurable guardrails to reduce hallucinations, bias, and off-topic responses. - Data protection and governance controls such as grounding, access controls, auditability, and privacy safeguards. - Enterprise-grade reliability and compliance, built on the broader Salesforce platform. Common use cases include customer support automation, sales development, employee support, deep research tasks, coaching and learning, product recommendations, appointment scheduling, and event or attendee support. Agentforce can also be tailored for industry-specific workflows by leveraging existing data models, APIs, and business logic. Overall, Salesforce Agentforce is an enterprise agentic AI platform for organizations seeking to deploy trusted, autonomous digital labor that integrates with their existing systems and operates at scale. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,163 #### Who Is the Company Behind Salesforce Agentforce? - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** www.salesforce.com - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce 579,511 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Salesforce Developer, Salesforce Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 39% Medium, 31% Large #### What Are Recent G2 Reviews of Salesforce Agentforce? **["Agentforce Makes Enterprise AI with Salesforce Truly Headless"](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613)** **Rating:** 4.0/5.0 stars _— Manjunath G._ [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613) **["Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem"](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)** **Rating:** 5.0/5.0 stars _— Aniket N._ [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909) ### [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) IBM® watsonx Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. IBM watsonx Orchestrate helps you build, deploy and manage powerful AI assistants and agents, enabling seamless collaboration between them, to create one unified user experience. It can easily integrate with your existing business systems by connecting to multiple proprietary and third-party AI models or automation tools from 100+ enterprise apps. This allows the solution to adapt to your business needs instead of forcing you to adapt to generative AI. It is built on top of watsonx, which is a generative AI solution that allows the user to access multiple foundation models while emphasizing on enterprise-grade security, governance, and compliance. The outcome? Less manual work. Faster decisions. Increased AI productivity. A more efficient business— at scale. IBM watsonx Orchestrate offers the following: - Multi-agent orchestration - Easily deploy, manage, and govern a heterogenous network of AI assistants and agents, across their lifecycle. Enable smooth collaboration amongst multiple AI assistants and agents, whether they are built in-house or from third-party vendors, for a unified user experience. Work across hybrid cloud environments while integrating with complex tech stacks, wherever they reside. Empower employees with self-service access to AI assistants and agents so that they can focus more on what matters most to them. - Low-code agent builder and pre-built agents – Quickly build and deploy custom-built or pre-built AI agents using a range of low-code to pro-code tools, designed for everyday business users as well as professional developers. Easily leverage a software development kit (SDK) that includes tools, documentation, and code samples for faster turnaround times. Accelerate your agentic automation journey with pre-built agents built for specific business domains like human resources, sales, procurement, customer service and more. - Complex business workflow and process automation optimization - Streamline essential processes and reduce manual workflows to get faster ROIs by integrating with current systems or multiple third-party models. Simplify access to several tools and leverage ready-made integrations with 100+ leading enterprise apps including those from Microsoft, Salesforce, SAP, ServiceNow, Workday and more. Key Highlights: 1. Several tools and ready-to-use integrations designed for connecting with 100+ leading enterprise apps, for faster time to value. 2. A set of pre-built agents for specific business domains (like human resources, procurement, sales and more), as well as custom agent building capabilities including a range of low-code to pro-code authoring tools, for adapting to enterprise specific needs. 3. Multi-agent orchestration to enable hassle-free collaboration between several AI assistants, agents, and applications for a unified user experience. **Average Rating:** 4.4/5.0 **Total Reviews:** 370 #### Who Is the Company Behind IBM watsonx Orchestrate? - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Company Website:** www.ibm.com - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity 74,660 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website) 328,202 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 42% Large, 38% Small #### What Do G2 Reviewers Say About IBM watsonx Orchestrate? _AI-generated summary from verified user reviews_ ##### Pros - Users find **ease of use** in IBM watsonx Orchestrate, creating bots and deploying projects effortlessly without coding. - Users value the **easy integrations** of IBM watsonx Orchestrate, which enhance productivity by streamlining connections between tools. - Users appreciate the **seamless AI integration** of IBM watsonx Orchestrate, enhancing automation and tool compatibility effortlessly. - Users appreciate the **easy automation** capabilities of IBM watsonx Orchestrate, enabling efficient task management with minimal coding. - Users value the **efficiency** of IBM watsonx Orchestrate, appreciating its fast and accurate responses for streamlined support. ##### Cons - Users find the **high learning curve** challenging, with insufficient educational resources for effective platform mastery. - Users find the **steep learning curve** challenging, especially when integrating with complex enterprise systems. - Users face **integration issues** that hinder smooth operation and require additional workflows for effective use of the platform. - Users find IBM watsonx Orchestrate to be **expensive** , making it less accessible for smaller firms and outside integrations. - Users find the **missing features** in IBM watsonx Orchestrate, such as limited integrations and cumbersome node management, frustrating. #### What Are Recent G2 Reviews of IBM watsonx Orchestrate? **["good product, steep learning curve but worth it"](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12594759)** **Rating:** 4.5/5.0 stars _— Harsh C._ [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12594759) **["Smooth, Self-Driven Workflow with Consistent AI and an Easy UI"](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-13184240)** **Rating:** 4.0/5.0 stars _— Jony z._ [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-13184240) #### What Are G2 Users Discussing About IBM watsonx Orchestrate? - [What is IBM Watson Assistant used for?](https://www.g2.com/discussions/what-is-ibm-watson-assistant-used-for) - 1 comment - [Is IBM Watson assistant free?](https://www.g2.com/discussions/is-ibm-watson-assistant-free) - 2 comments - [What are three applications of IBM Watson?](https://www.g2.com/discussions/ibm-watson-assistant-what-are-three-applications-of-ibm-watson) - 1 comment - [What is IBM Watson assistant?](https://www.g2.com/discussions/what-is-ibm-watson-assistant) - 1 comment ### [Close](https://www.g2.com/products/close/reviews) Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform. Close is built for founder-led businesses, startups, small businesses, agencies, recruiting firms, coaching companies, financial services teams, SaaS companies, and inside sales teams. It supports teams ranging from individual founders to sales organizations with more than 100 representatives. Key capabilities include: • CRM and pipeline management for tracking leads, contacts, opportunities, activities, and customer relationships • Built-in calling, SMS, and email, with communication history connected to customer records • Sales automation for workflows, sequences, lead routing, task management, and follow-up • Power Dialer and Predictive Dialer for teams managing high-volume outbound sales or recruiting workflows • Reporting and analytics for pipeline visibility, activity tracking, forecasting, and sales performance • Chloe, the AI agent built directly into Close, which can help qualify leads, book meetings, follow up with prospects, research accounts, enrich records, summarize conversations, and update CRM data Chloe operates inside Close, where customer records, conversations, activities, opportunities, and workflows already live. This allows Chloe to take action using CRM context, rather than working as a standalone AI tool connected through separate integrations. Teams can use Chloe to engage new leads, re-engage dormant opportunities, capture qualification data, schedule meetings, and hand qualified conversations to human sales representatives when appropriate. By combining CRM, communication, automation, reporting, and AI-assisted sales workflows in one platform, Close helps teams reduce manual work, improve speed-to-lead, maintain follow-up consistency, and manage more sales activity without adding unnecessary operational complexity. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,041 #### Who Is the Company Behind Close? - **Seller:** [Close](https://www.g2.com/sellers/close) - **Company Website:** close.com - **Year Founded:** 2013 - **HQ Location:** 111 Congress Avenue, Suite 500 Austin, Texas 78701 United States - **Twitter:** @Close 6,592 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8980b4bb0778d41500d3b100ba9f3961c87b6cc7fd74a5b1c0aa7775da9fc28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2597204%2F&secure%5Burl_type%5D=linkedin_company_website) 213 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 76% Small, 20% Medium #### What Do G2 Reviewers Say About Close? _AI-generated summary from verified user reviews_ ##### Pros - Users find Close to be **very user-friendly** , with seamless integrations that streamline processes and enhance productivity. - Users appreciate the **user-friendly interface** of Close, enabling smooth workflows for both inside and outside sales teams. - Users praise the **comprehensive communication features** of Close, enhancing efficiency in managing client interactions effortlessly. - Users praise the **intuitive interface** of Close, making lead management and follow-ups incredibly smooth and efficient. - Users love the **intuitive dashboard design** of Close, appreciating its streamlined features and user-friendly experience. ##### Cons - Users find that **missing features** on the mobile app limit functionality compared to the desktop version. - Users often face **call issues** like disconnects from devices, affecting their overall experience with Close. - Users find the **limited features** of Close frustrating, especially for B2C needs and when needing more operational options. - Users find the **limited customization** options frustrating, hindering advanced reporting and personalized dashboard creation. - Users find the **learning curve challenging** due to merging complexities and limited customization options in Close. #### What Are Recent G2 Reviews of Close? **["Productive Communication, Needs Better Data Visibility"](https://www.g2.com/survey_responses/close-review-13143531)** **Rating:** 4.0/5.0 stars _— Mateo A._ [Read full review](https://www.g2.com/survey_responses/close-review-13143531) **["Easy Setup, Seamless Email Integration, and Responsive Support"](https://www.g2.com/survey_responses/close-review-13148546)** **Rating:** 4.5/5.0 stars _— Stefano M._ [Read full review](https://www.g2.com/survey_responses/close-review-13148546) #### What Are G2 Users Discussing About Close? - [What is Close used for?](https://www.g2.com/discussions/close-what-is-close-used-for) - 2 comments - [What is Close used for?](https://www.g2.com/discussions/what-is-close-used-for) - 1 comment ### [Voiceflow](https://www.g2.com/products/voiceflow/reviews) Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences. **Average Rating:** 4.6/5.0 **Total Reviews:** 111 #### Who Is the Company Behind Voiceflow? - **Seller:** [Voiceflow](https://www.g2.com/sellers/voiceflow) - **Company Website:** www.voiceflow.com - **Year Founded:** 2019 - **HQ Location:** San Francisco, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6db6ec5d977c0cf9fcc6ee9854faa09be2b46d90abcf838a12cca293a9d20d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoiceflowhq%2F&secure%5Burl_type%5D=linkedin_company_website) 88 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Founder, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 60% Small, 15% Medium #### What Do G2 Reviewers Say About Voiceflow? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Voiceflow, facilitating intuitive design and seamless integration without coding. - Users love the **user-friendly no-code building** of Voiceflow, making it easy to create and customize AI agents. - Users praise the **easy integrations** of Voiceflow, allowing seamless connections with apps and enhancing overall functionality. - Users praise **Voiceflow's intuitive interface and powerful integration capabilities** , making AI bot creation seamless and efficient. - Users love the **easy integration features** of Voiceflow, making connections and customizations simple and intuitive. ##### Cons - Users find the **limited features** of Voiceflow restrictive, noting difficulties with integration and setup guidance. - Users find **integration issues** with Voiceflow, requiring more accessible guidance and improved connection processes for a smoother experience. - Users find the **missing features** in Voiceflow's dashboard limiting, affecting both functionality and user experience. - Users face **usage limitations** due to restricted integrations, hosting options, and reliance on built-in AI credits. - Users suggest that **improvements in onboarding and debugging** would enhance their experience with Voiceflow significantly. #### What Are Recent G2 Reviews of Voiceflow? **["Effortless Agent Building with Fair Pricing"](https://www.g2.com/survey_responses/voiceflow-review-12966733)** **Rating:** 5.0/5.0 stars _— Jack M._ [Read full review](https://www.g2.com/survey_responses/voiceflow-review-12966733) **["Intuitive Visual Designer That Speeds Up Conversational AI Development"](https://www.g2.com/survey_responses/voiceflow-review-13122005)** **Rating:** 4.5/5.0 stars _— Ravindra N._ [Read full review](https://www.g2.com/survey_responses/voiceflow-review-13122005) #### What Are G2 Users Discussing About Voiceflow? - [What is Voiceflow used for?](https://www.g2.com/discussions/what-is-voiceflow-used-for) - 1 comment, 1 upvote ### [Fin](https://www.g2.com/products/fin/reviews) Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer. Key benefits of Fin AI Agent: - Automates complex tasks such as refunds, transaction disputes, and technical troubleshooting. - Easy to configure with a no-code experience that anyone on your team can manage. - Works with any helpdesk, including Salesforce, HubSpot, and Freshdesk – no migration required. - Affordable at scale with pricing starting at just $0.99 per outcome. - Provides complete visibility and control through tools to analyze, train, test, and deploy Fin across all channels. - Engages buyers as they explore your site, providing instant, relevant answers when intent is highest. - Moves prospects closer to a decision, answering questions about pricing and features, addressing objections, and matching solutions to their needs. - Closes opportunities by guiding qualified buyers to the right next step – booking meetings, starting trials, or handing off to sales with full context. How it works: Fin combines generative AI with deterministic rules to act just like your best human agents. You can give Fin detailed, step-by-step instructions, and it will follow them with speed and reliability – reducing time to resolution and improving customer satisfaction. Under the hood, Fin is powered by Fin APEX 1.0, the highest-performing, fastest model for customer service. Every layer is optimized for accuracy, speed, and reliability, so Fin can handle high volumes and complex queries with confidence. Proof of performance: - Fin resolves 67% of customer queries on average, with rates as high as 93% for some teams. - Trusted by 6,000+ customer service teams, including the world’s leading AI companies like Anthropic. - In independent tests, Fin consistently outperformed competitors, delivering higher resolution rates than Forethought, Decagon, and others. Ranked #1 AI Agent on G2, with the highest number of reviews. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,725 #### Who Is the Company Behind Fin? - **Seller:** [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc) - **Company Website:** www.intercom.com - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @fin\_ai 45,225 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4ccbb923eea5ff058661d3cb8551a19d9d748d77ac398b352ccf53e3c08ea3f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffin%2F&secure%5Burl_type%5D=linkedin_company_website) 953 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Customer Success Manager, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Small, 37% Medium #### What Do G2 Reviewers Say About Fin? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate Fin's **quick and accurate responses** , significantly reducing support workload and enhancing query resolution. - Users find Fin's **ease of use** exceptional, with intuitive navigation and helpful features simplifying the overall experience. - Users value the **ease of use** of Fin, enjoying streamlined onboarding and effective conversation tracking features. - Users value the **efficiency** of Fin, appreciating its easy integration and intuitive interface for seamless operations. - Users appreciate the **automation features** of Fin, enhancing efficiency and client management without overwhelming support teams. ##### Cons - Users find the lack of **missing features** in Fin limits usability and complicates user experience significantly. - Users find Fin's **lack of nuance and outdated information** frustrating, often leading to verification with human support. - Users find the **limited features** of Fin restrict their ability to fully leverage its capabilities and control. - Users experience a **steep learning curve** with Fin, finding its setup and functionality demanding and complex. - Users express concerns over Fin's **high pricing** , with many features requiring additional payment, leading to unexpected bills. #### What Are Recent G2 Reviews of Fin? **["Helpful AI Support That Saves Our Team Time"](https://www.g2.com/survey_responses/fin-review-13188941)** **Rating:** 5.0/5.0 stars _— Ardon G._ [Read full review](https://www.g2.com/survey_responses/fin-review-13188941) **["Efficient AI Support with Some Routing Challenges"](https://www.g2.com/survey_responses/fin-review-7350999)** **Rating:** 4.0/5.0 stars _— Marianna A._ [Read full review](https://www.g2.com/survey_responses/fin-review-7350999) #### What Are G2 Users Discussing About Fin? - [How is Intercom reshaping the landscape of customer communication and engagement?](https://www.g2.com/discussions/how-is-intercom-reshaping-the-landscape-of-customer-communication-and-engagement) - 1 comment - [What is Intercom used for?](https://www.g2.com/discussions/what-is-intercom-used-for) - 3 comments - [Does intercom have live chat?](https://www.g2.com/discussions/does-intercom-have-live-chat) - 2 comments - [What is intercom app used for?](https://www.g2.com/discussions/what-is-intercom-app-used-for) - 1 comment - [How does Intercom chat work?](https://www.g2.com/discussions/how-does-intercom-chat-work) - 1 comment ### [WRITER](https://www.g2.com/products/writer/reviews) WRITER is where the world’s leading enterprises orchestrate AI-powered work. With WRITER’s end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. From faster product launches to deeper financial research to better clinical trials, companies are quickly transforming their most important business processes for the AI era in partnership with WRITER. Founded in 2020, WRITER delivers unmatched ROI for hundreds of customers like Accenture, Marriott, Uber, and Vanguard and is backed by investors including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, and others. **Average Rating:** 4.4/5.0 **Total Reviews:** 116 #### Who Is the Company Behind WRITER? - **Seller:** [WRITER](https://www.g2.com/sellers/writer-2e12b938-e3d4-4bd1-aa57-2cac80d60dcd) - **Company Website:** writer.com - **Year Founded:** 2020 - **HQ Location:** San Francisco, California - **Twitter:** @Get\_Writer 7,596 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a104d3143f99e7e70e821d32ade286e47a761a9cf1ad0dafa86fc5d9e618252&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetwriter&secure%5Burl_type%5D=linkedin_company_website) 2,423 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 51% Small, 28% Medium #### What Do G2 Reviewers Say About WRITER? _AI-generated summary from verified user reviews_ ##### Pros - Users value WRITER for its **ease of use** , making productivity and seamless setup a fun and efficient experience. - Users find WRITER **incredibly valuable for productivity** , enabling efficient research and seamless content creation across teams. - Users value the **AI writing assistance** of WRITER, significantly boosting creativity and efficiency in their projects. - Users value WRITER for its **effortless content creation** , enhancing brand consistency and significantly boosting efficiency. - Users value the **writing improvement features** of WRITER, enhancing creativity and streamlining content creation processes. ##### Cons - Users note a significant **learning curve** with Writer, requiring extra time to adapt to its features and usability. - Users criticize the **lack of creativity** in WRITER, noting its strict rules lead to repetitive and less engaging content. - Users experience a **learning difficulty** with Writer due to its complex configurations and lack of intuitive guidance. - Users find the **AI quality lacking** , often producing robotic outputs that hinder overall effectiveness and experience. - Users often find the **writing quality poor** , with outputs described as robotic and lacking originality. #### What Are Recent G2 Reviews of WRITER? **["Highly Intuitive Interface with Near-Perfect First-Try Output"](https://www.g2.com/survey_responses/writer-review-12884024)** **Rating:** 5.0/5.0 stars _— Verified User in Financial Services_ [Read full review](https://www.g2.com/survey_responses/writer-review-12884024) **["Deep, Proactive Insights That Anticipate Obstacles"](https://www.g2.com/survey_responses/writer-review-13032035)** **Rating:** 5.0/5.0 stars _— Raquel L._ [Read full review](https://www.g2.com/survey_responses/writer-review-13032035) #### What Are G2 Users Discussing About WRITER? - [What tools do writers use to convey their ideas?](https://www.g2.com/discussions/what-tools-do-writers-use-to-convey-their-ideas) - [Which software can be used for writing text?](https://www.g2.com/discussions/which-software-can-be-used-for-writing-text) - [What is Computer writer?](https://www.g2.com/discussions/what-is-computer-writer) - [What is the use of writer software?](https://www.g2.com/discussions/writer-what-is-the-use-of-writer-software) ### [Oliv AI](https://www.g2.com/products/oliv-ai-oliv-ai/reviews) Oliv is an AI-native platform for B2B revenue teams to transform their GTM motion and grow revenue without adding headcount. GTM teams have trusted Oliv to displace tools like Gong, Gainsight, Clari, Salesloft, and others at a fraction of the combined cost, freeing up budget that can be redirected toward AI agents responsible for execution across revenue workflows. Oliv’s agent suite covers the entire revenue lifecycle, from business development and sales to customer success, enablement, sales engineering, expansion, and RevOps. Specialist agents own specific roles, workflows, and use cases, while super agents coordinate context, priorities, and execution across agents, teams, and systems. Oliv consolidates first-party data from your revenue stack — CRM, calls, emails, meetings, engagement tools, customer success platforms, and more — and maps it onto a GTM Context Graph. That context is processed by 100+ fine-tuned small language models trained on revenue methodologies and best practices, giving every app and agent the shared understanding it needs to act. At the app layer, Oliv offers AI-native alternatives across Conversation Intelligence, Enablement, Sales Engagement, Forecasting, and Retention. Teams can replace the tools they already use today, while avoiding the cost, complexity, and reliability gaps of trying to build revenue agents from scratch on top of generic AI models. With Forward Deployed Engineers working alongside your team, Oliv helps every app and agent go live, get adopted, and turn AI transformation from a strategy deck into a working revenue motion. Book a 7-minute chat here: https://oliv.ai/book-a-demo **Average Rating:** 4.8/5.0 **Total Reviews:** 9 #### Who Is the Company Behind Oliv AI? - **Seller:** [Oliv.ai](https://www.g2.com/sellers/oliv-ai) - **Company Website:** oliv.ai - **Year Founded:** 2023 - **HQ Location:** San Francisco, US - **Twitter:** @tryolivai 53 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9cb13f5a453f1e65279d86013ecb0b1fea67d32efa5649326bf5ddcd75ecdd52&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foliv-ai&secure%5Burl_type%5D=linkedin_company_website) 43 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 44% Medium, 33% Small #### What Are Recent G2 Reviews of Oliv AI? **["Oliv AI Increased our Sales Team's Efficiency"](https://www.g2.com/survey_responses/oliv-ai-review-13058375)** **Rating:** 5.0/5.0 stars _— Verified User in Marketing and Advertising_ [Read full review](https://www.g2.com/survey_responses/oliv-ai-review-13058375) **["Oliv AI is a Game-Changer for Sales Productivity"](https://www.g2.com/survey_responses/oliv-ai-review-13058346)** **Rating:** 5.0/5.0 stars _— Vijay V._ [Read full review](https://www.g2.com/survey_responses/oliv-ai-review-13058346) ### [Forethought](https://www.g2.com/products/zendesk-forethought/reviews) Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that goes beyond basic automation. By actively learning, making decisions, and providing intelligent responses, our AI enables support teams to achieve industry-leading results while minimizing inefficiencies. Designed to adapt to your company's unique needs, Forethought's AI handles repetitive inquiries so CX reps can confidently focus on high-value interactions. With an emphasis on productivity, personalization, and reliability, Forethought ensures you stay in control while improving customer satisfaction and loyalty at every touchpoint. **Average Rating:** 4.3/5.0 **Total Reviews:** 165 #### Who Is the Company Behind Forethought? - **Seller:** [Zendesk](https://www.g2.com/sellers/zendesk) - **Company Website:** www.zendesk.com - **Year Founded:** 2007 - **HQ Location:** San Francisco, CA - **Twitter:** @Zendesk 102,672 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=511eeaf2c0ddc5065caaef5bb8b6d60bcc6b89740bd82db40e2e197c6eced9e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F418095%2F&secure%5Burl_type%5D=linkedin_company_website) 7,302 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Financial Services - **Company Size:** 65% Medium, 20% Small #### What Do G2 Reviewers Say About Forethought? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **helpful support team** of Forethought, enhancing overall productivity and customer satisfaction. - Users commend the **responsive and knowledgeable customer support** of Forethought, enhancing their experience and problem resolution. - Users value how Forethought's **AI understanding of user intent** enhances support efficiency and streamlines customer experience. - Users value the **exceptional customer satisfaction** Forethought provides, streamlining support and enhancing efficiency effortlessly. - Users appreciate the **efficiency** of Forethought, simplifying AI workflows and enhancing productivity across multiple languages with ease. ##### Cons - Users experience **delays** in response times for changes, which can hinder the overall effectiveness of the product. - Users experience **long delays** in updates and implementation, hindering their ability to analyze data efficiently. - Users find the **cost per deflection model** to be a significant downside despite overall service quality. - Users find the **cost per deflection model** of Forethought to be high, affecting overall affordability despite its benefits. - Users find the **higher than expected learning curve** of Forethought challenging, affecting onboarding and implementation for various use cases. #### What Are Recent G2 Reviews of Forethought? **["Efficient Setup and Insightful Analytics with Forethought"](https://www.g2.com/survey_responses/forethought-review-10010927)** **Rating:** 4.5/5.0 stars _— Alex K._ [Read full review](https://www.g2.com/survey_responses/forethought-review-10010927) **["Tailor-Made Customer Interactions and Stellar Support"](https://www.g2.com/survey_responses/forethought-review-11113240)** **Rating:** 5.0/5.0 stars _— Verified User in Utilities_ [Read full review](https://www.g2.com/survey_responses/forethought-review-11113240) #### What Are G2 Users Discussing About Forethought? - [What is Forethought AI used for?](https://www.g2.com/discussions/what-is-forethought-ai-used-for) - 1 comment ### [Leena AI Autonomous Agent](https://www.g2.com/products/leena-ai-autonomous-agent/reviews) Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to access knowledge and execute transactions across ERP, CRM, HRIS, ITSM, and other business systems through a single conversational interface. Customers routinely achieve a 70 % reduction in IT, HR, and finance ticket volumes while boosting employee productivity through intuitive self‐service. Leena AI is on a mission to build the world’s most iconic agentic AI company, trusted by global leaders to transform how work gets done. **Average Rating:** 4.6/5.0 **Total Reviews:** 147 #### Who Is the Company Behind Leena AI Autonomous Agent? - **Seller:** [Leena AI](https://www.g2.com/sellers/leena-ai) - **Year Founded:** 2018 - **HQ Location:** 132 West, 31st Street, Suite #1006, New York 10001 - **Twitter:** @LeenaAI\_ 364 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b67c82063010f20c631f75969e04d5cbe9b13ae9bbc69b345d7b7a04f95060f9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13370785%2F&secure%5Burl_type%5D=linkedin_company_website) 292 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Inside sales specialist - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 70% Large, 24% Medium #### What Do G2 Reviewers Say About Leena AI Autonomous Agent? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** of Leena AI, making query resolution quick and transparent for everyone. - Users appreciate the **efficiency** of Leena AI, enabling quick resolution of inquiries and enhancing overall employee satisfaction. - Users appreciate the **helpfulness** of Leena AI Autonomous Agent, enhancing team efficiency and resolution of queries. - Users appreciate the **excellent customer support** from the Leena AI team, always ready to assist during the bot launch. - Users value the **quick and accurate HR support** provided by Leena AI, enhancing efficiency and engagement. ##### Cons - Users experience **system glitches** occasionally, which hinder the overall functionality and reliability of the product. - Users report **software bugs and AI limitations** that hinder the effectiveness of the Leena AI Autonomous Agent. - Users experience **software bugs and AI limitations** that disrupt functionality and lead to frustrations with updates and server issues. - Users find a **lack of features** in Leena AI, wishing for more integration and human-like interactions. - Users note **limited features** in Leena AI, lacking some advanced functions and a personal touch in interactions. #### What Are Recent G2 Reviews of Leena AI Autonomous Agent? **["Efficient and Intuitive: A Great Tool for Internal HR Automation"](https://www.g2.com/survey_responses/leena-ai-autonomous-agent-review-11455164)** **Rating:** 5.0/5.0 stars _— Mayank A._ [Read full review](https://www.g2.com/survey_responses/leena-ai-autonomous-agent-review-11455164) **["Leena AI - Autonomous Agent"](https://www.g2.com/survey_responses/leena-ai-autonomous-agent-review-11420461)** **Rating:** 5.0/5.0 stars _— Yashika T._ [Read full review](https://www.g2.com/survey_responses/leena-ai-autonomous-agent-review-11420461) #### What Are G2 Users Discussing About Leena AI Autonomous Agent? - [What needs improvement with Leena AI to better meet your HR automation needs?](https://www.g2.com/discussions/what-needs-improvement-with-leena-ai-to-better-meet-your-hr-automation-needs) - [How do you use Leena Ai?](https://www.g2.com/discussions/how-do-you-use-leena-ai) - [What is the use of Leena Ai?](https://www.g2.com/discussions/what-is-the-use-of-leena-ai) - [What does Leena AI do?](https://www.g2.com/discussions/what-does-leena-ai-do) - 1 upvote - [What is Leena Al?](https://www.g2.com/discussions/what-is-leena-al) ### [CogniAgent](https://www.g2.com/products/cogniagent/reviews) CogniAgent is an AI agent platform built for businesses that need their AI to do more than answer questions. Most platforms make you choose between a conversational tool that talks but can't act, and a workflow tool that acts but can't hold a dialogue. CogniAgent runs both on the same canvas: an agent can check a live system - your CRM, dispatch software, or order database - in the middle of a conversation and respond with the real answer, instead of promising to follow up later. Three capabilities, one platform: • Conversational AI agents - virtual employees that communicate: multi-turn dialogue across voice, SMS, chat, WhatsApp, email, Slack, Teams. They qualify leads, collect data, answer questions, and route requests through natural dialogue. • Autonomous AI agents run in the background, triggered by events, schedules, or thresholds, executing multi-step tasks across your connected tools without a person in the loop. • Cognitive AI agents combine both: they carry on a conversation and take action inside it - looking up an order, updating a record, or booking a slot - in real time. No handoffs, no separate automation layer. Getting started doesn't require a developer. Ready-to-deploy templates cover common use cases like lead qualification and follow-up, appointment booking, customer support and status updates, candidate screening, HR onboarding, and invoice or payment verification. The AI Concierge builds a working canvas from a plain-language description and can adjust existing agents on request - no canvas experience needed. CogniAgent connects natively to 2,700+ business tools, including major CRM, scheduling, ERP, and support platforms, so agents read and write live data instead of working from a static script. #### Who Is the Company Behind CogniAgent? - **Seller:** [CogniAgent](https://www.g2.com/sellers/cogniagent) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f4431f3175c88cef0fe9bd3ddd187c5a8fb042df5c6ce191466e8978bd6100c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106779608&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Cognigy.AI](https://www.g2.com/products/cognigy-ai/reviews) NiCE Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, NiCE Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.  Built on the foundation of the world’s leading Conversational AI platform, NiCE Cognigy's AI Agents provide next-gen customer service, absorb your enterprise knowledge, and come fully equipped with intelligent IVR, smart self-service, and agent assist. Supplied with dozens of pretrained skills, they work seamlessly with existing enterprise systems, learn from your human agents, and give them superpowers.  Over 1000 brands worldwide trust NiCE Cognigy and its vast partner network to create AI customer service agents for their business. NiCE Cognigy's worldwide customer portfolio includes Bosch, Frontier Airlines, Lufthansa Group, Mercedes-Benz, and Toyota.    **Average Rating:** 4.6/5.0 **Total Reviews:** 12 #### Who Is the Company Behind Cognigy.AI? - **Seller:** [Cognigy.AI](https://www.g2.com/sellers/cognigy-ai) - **Year Founded:** 2016 - **HQ Location:** Düsseldorf, North Rhine-Westphalia - **Twitter:** @cognigy 927 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=763318d39f994e8b620c324b1da765a9a893f19e291a8c37c4a1d9668af61d63&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcognigy%2F&secure%5Burl_type%5D=linkedin_company_website) 332 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 38% Large, 31% Medium #### What Do G2 Reviewers Say About Cognigy.AI? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Cognigy.AI, enabling effortless creation of chatbots with various tools. - Users praise the **ease of use and versatility** of Cognigy.AI, facilitating quick and effective chatbot development. - Users appreciate the **efficiency** of Cognigy.AI, as it saves time and simplifies building solutions without coding. - Users appreciate the **abundance of easy-to-use features** in Cognigy.AI, enhancing both customer and agent experiences. - Users appreciate the **powerful analytics** capabilities of Cognigy.AI, enhancing customer and agent experiences effectively. ##### Cons - Users note the **limited analytical possibilities** and fewer advanced chat flow options in Cognigy.AI, impacting workflow efficiency. - Users report **limited analytical possibilities** in Cognigy.AI, resulting in fewer options for advanced chat flow design. - Users face **limited analytical possibilities** and fewer options for advanced chat flow, impacting their overall experience. - Users appreciate Cognigy.AI, but note its **limited support for complex workflows** as a drawback. - Users face **data analytics issues** that limit advanced chat flow capabilities in Cognigy.AI. #### What Are Recent G2 Reviews of Cognigy.AI? **["Amazing, very advance conversational Ai and very easy to use"](https://www.g2.com/survey_responses/cognigy-ai-review-9178277)** **Rating:** 4.0/5.0 stars _— Prabal K._ [Read full review](https://www.g2.com/survey_responses/cognigy-ai-review-9178277) **["Affordable and convenient"](https://www.g2.com/survey_responses/cognigy-ai-review-10268964)** **Rating:** 4.0/5.0 stars _— Richa B._ [Read full review](https://www.g2.com/survey_responses/cognigy-ai-review-10268964) #### What Are G2 Users Discussing About Cognigy.AI? - [What is Cognigy.AI used for?](https://www.g2.com/discussions/what-is-cognigy-ai-used-for) ### [Conduit](https://www.g2.com/products/conduit-2026-07-09/reviews) Conduit's AI agents handle customer conversations across SMS, WhatsApp, email, voice, social, and more — answering questions, processing requests, and following up, all without adding headcount. Where most automation stops at sending messages, Conduit's agents hold real two-way conversations. They book reservations, process refunds, qualify leads, and escalate to a human when the situation calls for it. Every interaction is logged and cross-channel context is maintained, so nothing falls through when a customer switches channels. Teams in hospitality and property management use Conduit to handle high-volume customer communication at scale — reducing response times, cutting manual workload, and delivering consistent service across every channel. Setup starts with your existing knowledge base and the system improves continuously as it handles more conversations. **Average Rating:** 4.7/5.0 **Total Reviews:** 19 #### Who Is the Company Behind Conduit? - **Seller:** [Conduit](https://www.g2.com/sellers/conduit-990433b3-4ce9-403c-8479-66274ec2643b) - **Company Website:** www.conduit.ai - **HQ Location:** San Francisco , CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c7a7677e9419ea19b8c683df7e98bf4aee7f1f494716e74d3b0b02eae51b1af&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fuseconduitai%2F&secure%5Burl_type%5D=linkedin_company_website) 24 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospitality - **Company Size:** 90% Small, 10% Medium #### What Are Recent G2 Reviews of Conduit? **["Transformative AI for Scalable Hospitality Operations"](https://www.g2.com/survey_responses/conduit-review-12846275)** **Rating:** 5.0/5.0 stars _— Ryan R._ [Read full review](https://www.g2.com/survey_responses/conduit-review-12846275) **["Conduit Transformed My Hotel into a True Passive Investment"](https://www.g2.com/survey_responses/conduit-review-12846330)** **Rating:** 5.0/5.0 stars _— Noel P._ [Read full review](https://www.g2.com/survey_responses/conduit-review-12846330) ### [Graia](https://www.g2.com/products/graia/reviews) Graia is an Agentic Contact Center-as-a-Service (CCaaS) and GenAI platform purpose-built to deliver more empathetic, intelligent, and autonomous customer experiences at scale. By combining deep customer experience (CX) expertise with proprietary Agentic AI and fully owned CCaaS IP, Graia helps enterprises drive revenue, enhance productivity, and scale support with confidence. Unlike traditional platforms, Graia adapts in real-time, interpreting user intent, tone and behavior to personalize interactions across service, sales and operations. Graia’s conversational and GenAI models prioritize the user’s perspective, allowing brands to deliver human-like responsiveness and bring a new level of understanding to every user interaction. Some of Graia's market-leading solutions are; Agent Contact Centre, Agentic AI, Conversational AI, Agent Assist, AI Live translation. Here are Graia's Differentiators: 1. Over 20 years’ experience in the Contact Centre and System Integration eco system. 2. We are a one stop shop created through the collaboration of 3 recognized experts in the field of Customer Experience (CX) and Customer Service: Omnichannel Contact Center as a Service – Buzzeasy Bespoke System Integration and Custom Development – Geomant AI Orchestration and Automation – Bulb 3. We present a full suite of integrated CCaaS and modern Agentic AI solutions to satisfy the most demanding of requirements for the Customer, Agent, Supervisor experience. 4. Full self-service GUI drag and drop configuration making the most complex of CX solutions simple and accessible to even the most non-technical business user. 5. We are AI engine-agnostic: we can offer a managed service and also support ‘bring your own’ along with LLM integration that allows simple swap out when the next "better" engine is released. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Graia? - **Seller:** [Graia](https://www.g2.com/sellers/graia) - **Year Founded:** 2019 - **HQ Location:** London, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=997cb2a2a38607ee8370c6aa2056bbfcdf52ea6e1eff2b4ecdabd0857c0c3fa9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgraia1&secure%5Burl_type%5D=linkedin_company_website) 33 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Graia? **["Envipco"](https://www.g2.com/survey_responses/graia-review-11432230)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/graia-review-11432230) ### [Guava](https://www.g2.com/products/guava-guava/reviews) Guava is the voice AI platform for regulated industries — built for calls that have to be right, where compliance and call resolution aren't optional. Guava powers production voice agents for healthcare, BPO, insurance, banking, government, and AI companies, going from kickoff to first live call in 14 days. Unlike stitched-together voice AI assembled from prompts, Guava is a single integrated runtime — code, not prompts — trained on 10B+ live agent minutes and 13 years of production speech science. It delivers sub-200ms response latency and 99.9% uptime at production scale, with 100+ deployments. Guava is SOC 2 Type II certified, HITRUST i1 certified, and PCI DSS Level 1 compliant, with a BAA available for healthcare deployments. Most voice AI tries to be your brain; Guava gives voice to yours. #### Who Is the Company Behind Guava? - **Seller:** [Guava](https://www.g2.com/sellers/guava) - **HQ Location:** Los Angeles, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=87aceb30abf3b02ffd7b6d669cdfd91064e066f729ad090e74ed6d061ccf3d5a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgoguava-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 24 employees on LinkedIn® ### [Nexla Express](https://www.g2.com/products/nexla-express/reviews) Express by Nexla is an AI data engineering agent for Agentic Data Integration, building and managing data pipelines, connectors, and MCP servers from a simple prompt. Just describe what you need, and Express connects data sources, configures transformations, creates MCP powered workflows, and delivers governed, agent ready data in minutes. With more than 1,000 bidirectional connectors, built in enterprise security, and instant updates through simple re prompts, teams can go from idea to production without code, complexity, or delays. #### Who Is the Company Behind Nexla Express? - **Seller:** [Nexla](https://www.g2.com/sellers/nexla) - **Year Founded:** 2016 - **HQ Location:** San Mateo, California - **Twitter:** @NexlaInc 944 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97f400a2065554cdc6fdce04350b3ccd2a182503057fdbe14334d75211f5f665&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnexla%2F&secure%5Burl_type%5D=linkedin_company_website) 67 employees on LinkedIn® - ‹ Prev‹ Prev - 1 - [2](/categories/conversational-interface-agents/free?open_modal_url=%2Fproducts%2Fyellow-ai%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversational-interface-agents%252Ffree%26source%3Dcategory&order=g2_score&page=2#product-list) - [Next ›Next ›](/categories/conversational-interface-agents/free?open_modal_url=%2Fproducts%2Fyellow-ai%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversational-interface-agents%252Ffree%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) [Job Search Sites](https://www.g2.com/categories/job-search-sites) [Online Community Management Software](https://www.g2.com/categories/online-community-management) [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) [Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety) Similar Categories - [AI Agent Integration Tools Platforms](/categories/ai-agent-integration-tools-platforms) - [AI Agents For Business Operations](/categories/ai-agents-for-business-operations) - [AI Agents for HR](/categories/ai-agents-for-hr) - [AI Customer Support Agents](/categories/ai-customer-support-agents) - [AI IT Agents](/categories/ai-it-agents) - [AI Marketing Agents](/categories/ai-marketing-agents) - [AI SDRs](/categories/ai-sdrs) [Browse Conversational Interface Agents Themes](/categories/conversational-interface-agents/themes)