--- title: yellow.ai Reviews meta\_title: 'yellow.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 107 reviews by the users' company size, role or industry to find out how yellow.ai works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 107 scale: '5' date\_modified: '2026-08-09' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # yellow.ai Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by yellow.ai but has limited features. Are you part of the yellow.ai team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors. * * * Seller [yellow.ai](https://www.g2.com/sellers/yellow-ai) Discussions [yellow.ai Community](https://www.g2.com/products/yellow-ai/discuss) Languages Supported Afrikaans, Arabic, Assamese, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Xhosa Solution Type All-in-One Overview by Kanha Gupta Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 13 months [ View More Pricing Information ](https://www.g2.com/products/yellow-ai/pricing) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Haptik](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haptik") Haptik 4.5/5(170) ](https://www.g2.com/products/haptik/reviews) [ ![Kore.AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kore.AI") Kore.AI 4.6/5(505) ](https://www.g2.com/products/kore-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/yellow-ai/competitors/alternatives) ## User Insights Average based on 107 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## yellow.ai Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook for Business ](https://www.g2.com/products/facebook-for-business/reviews) Show More ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") CH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 10/1/2020 "Development Platform" 5/5 What do you like best about yellow.ai? The user interface of the web development portal. Ease to use Review collected by and hosted on G2.com. What do you dislike about yellow.ai? Nothing is there which dislike it. The development is user friendly Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? Chatbot in medical & healthcare industry to bring Doctor, Nurses & Patients in same platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 11/19/2020 "Insights and Exciting" 3.5/5 What do you like best about yellow.ai? Good user interface and detailed sessions Review collected by and hosted on G2.com. What do you dislike about yellow.ai? Bot access can be given from day 1.So, all the doubts can be easily clarified Review collected by and hosted on G2.com. Recommendations to others considering yellow.ai: Great System but additional support would be more helpful Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? All redundant questions can be easily answered with the help of a bot. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 12/8/2020 "It was worth attending and have learnt something new today." 4.5/5 What do you like best about yellow.ai? Learning how a Chat bot works and it's functions Review collected by and hosted on G2.com. What do you dislike about yellow.ai? No Comments. There is nothing as such that I dislike about YM Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? Learnt how to use Chat bot to clear certain repetitive customer query. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 12/4/2020 "It was good experience in building chatbot. Learnt lot of new concepts." 4.5/5 What do you like best about yellow.ai? Not much programming is needed to build the chatbot. Review collected by and hosted on G2.com. What do you dislike about yellow.ai? Nothing much to dislike. It was a good experience. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? We can solve lot of problems which will automate our day to day work. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") CB Verified User in Banking Enterprise (\> 1000 emp.) 12/4/2020 "Build bots easily with many features available." 5/5 What do you like best about yellow.ai? Flexibilidad para integrarse con plataformas de redes sociales. Review collected by and hosted on G2.com. What do you dislike about yellow.ai? Working on tables could be done with clicks instead of writing code. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? Nothing but can be used for various things. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RK Ram K. Enterprise (\> 1000 emp.) 6/29/2020 "Excellent and easy to use tool for chatbot" 4.5/5 What do you like best about yellow.ai? It was easy to learn and implement with minimal exposure to coding in the beginning. Review collected by and hosted on G2.com. What do you dislike about yellow.ai? Firefox doesn't fully support the the platform and hence sometimes bot got disconnects from the sandbox in between training the bot. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? this can be used to minimize the customer support executives to interact with the customers on repeated/trivial issues. so it also can be used in the cost cutting with effective productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/2/2020 "One of the best chatbot platform i have ever seen" 4.5/5 What do you like best about yellow.ai? Since built-in function is available for most of the functionality, it is easy for the developer to develop/integrate. Yellow messenger has a very nice UI. Since Yellow messenger support multiple platform/channels, it very easy to integrate with other platform. Review collected by and hosted on G2.com. What do you dislike about yellow.ai? It would be helpful for developers if it supports multiple programming languages. Review collected by and hosted on G2.com. Recommendations to others considering yellow.ai: I will suggest others to use the yellow messenger as it's very good platform for developers to build a chatbot and end-user to get a good user experience Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? To the best my knowledge and experience, connecting with a live agent is one of the best feature with the yellow messenger. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 7/24/2020 "Choice tool when you have to work with global colleague" 3.5/5 What do you like best about yellow.ai? Speed and seamless transition with mobile. And it is more easier to communicate when you have to deal with global people around the clock during odd hours of business Review collected by and hosted on G2.com. What do you dislike about yellow.ai? It is not choice tool domestically seems to be favored only with global colleagues. Review collected by and hosted on G2.com. Recommendations to others considering yellow.ai: Speed is excellent. Seamless integration with the mobile is advantageous. I believe security is one of top features. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? Effective and intuitive tool to collaborate with offshore global workforce. East between workstation and mobile is a definite plus. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kapil Kumar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kapil Kumar G.") KG Kapil Kumar G. Software Engineer Small-Business (50 or fewer emp.) 6/6/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Best Platform For creating Chat-bot solution." 5/5 What do you like best about yellow.ai? Easy to use and almost all the options can be customization as per the requirement. Review collected by and hosted on G2.com. What do you dislike about yellow.ai? I didn't find anything specific till date. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? The platform is good to reach our customer and provide the customer to contact us anytime. It also help to increase the customer reach as it can integrated with any app for example like whats-app. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") CP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 6/29/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Good platform to build Chatbot" 5/5 What do you like best about yellow.ai? User-friendly to build a chat flow and create a chatbot for any usecase Review collected by and hosted on G2.com. What do you dislike about yellow.ai? Training was little bit fast in few places Review collected by and hosted on G2.com. Recommendations to others considering yellow.ai: It is more user friendly Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? Planning to build a chatbot for Pharma and YM was helpful Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about yellow.ai? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about yellow.ai ](https://www.g2.com/products/yellow-ai/discussions/new) GU Guest User How has yellow.ai supported your chatbot automation, and what features do you rely on most? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/how-has-yellow-ai-supported-your-chatbot-automation-and-what-features-do-you-rely-on-most) SP Sai Surya Vamsy Prakky • Last activity over 5 years ago Can we have any discount model for the local stores 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/33978-can-we-have-any-discount-model-for-the-local-stores) [ View all Discussions ](https://www.g2.com/products/yellow-ai/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 13 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/yellow-ai/pricing) yellow.ai Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7ee3563b62ea2be5d9aad42c22b9513d/haptik.png "Product Avatar Image") Haptik 4.5/5(170) [ Compare Now ](https://www.g2.com/compare/haptik-vs-yellow-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0a4821d4e1ff786c18592300fce07e3f/kore-ai.jpg "Product Avatar Image") Kore.AI 4.6/5(505) [ Compare Now ](https://www.g2.com/compare/kore-ai-vs-yellow-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fd458d9e7fd0733840bfcca544834511/verloop-io.png "Product Avatar Image") Verloop.io 4.7/5(230) [ Compare Now ](https://www.g2.com/compare/verloop-io-vs-yellow-ai) ##### ##### yellow.ai Features Communication Pop-up Chat Notifications In-App Messaging Internal Use Customization Conversation Archiving Lead Development Messenger Sequencing AI Customers Analytics Sales Conversion [ View More Features ](https://www.g2.com/products/yellow-ai/features) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Live Chat](https://www.g2.com/categories/live-chat)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Live Chat](https://www.g2.com/categories/live-chat)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[Customer Service Automation](https://www.g2.com/categories/customer-service-automation)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)[Conversational Interface Agents](https://www.g2.com/categories/conversational-interface-agents)[Bot Platforms](https://www.g2.com/categories/bot-platforms)[Player Support Platforms](https://www.g2.com/categories/player-support-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which AP software offers the fastest invoice processing?](https://www.g2.com/discussions/which-ap-software-offers-the-fastest-invoice-processing)[Best-reviewed managed detection and response software](https://www.g2.com/discussions/best-reviewed-managed-detection-and-response-software)[What on-premise data integration solutions offer a no-code workflow builder that lets data engineers handle complex transformations without writing custom SQL for every pipeline?](https://www.g2.com/discussions/on-premise-data-integration-what-on-premise-data-integration-solutions-offer-a-no-code-workflow-builder-that-lets-data-engineers) [What's the top-rated voice control app for office productivity](https://www.g2.com/discussions/what-s-the-top-rated-voice-control-app-for-office-productivity)[Which academic advising solutions are most reliable based on reviews from clinical coordinators managing rotations?](https://www.g2.com/discussions/which-academic-advising-solutions-are-most-reliable-based-on-reviews-from-clinical-coordinators-managing-rotations)[Pros and Cons Details](https://www.g2.com/products/yellow-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)