PA
Paul Kent A.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing Yeastar"
5/5
What do you like best about Yeastar P-Series PBX System?

What I like about Yeastar is its feature-rich but it is very easy to use. The user-interface and admin management is easy to use. The deployment of the system is easy. Since the system is open sip, you can integrate other brands that are available in the market. The support is very accomodating and responsive. Review collected by and hosted on G2.com.

What do you dislike about Yeastar P-Series PBX System?

What I dislike about is we encounter some audio disconnection or like intermittent connection. Sometimes the call will just drop after how many minutes/seconds. Review collected by and hosted on G2.com.

Dimitris M.
DM
Dimitris M.
Owner
Small-Business (50 or fewer emp.)
"Versatile and Easy"
5/5
What do you like best about Yeastar P-Series PBX System?

The administrative platform offers a very intuitive UI. Lots of inlcuded features, like CRM integration, API, Microsoft 365 integration make it very attractive as a choice. Yeastar's Remote Access Service is also a valuable feature as well. Implementation is straight forward and relatively easy. Yeastar also offers well documented knowledge base and customer support. The included WAN interface is a joy. Review collected by and hosted on G2.com.

What do you dislike about Yeastar P-Series PBX System?

Sadly Yeastar does not offer its own IP terminals to complement it's systems, but that's hardly a problem. Video Conferencing is limited to few simultaneous users (I think six), CDR reports are missing trunk info and are not as ellaborate as they could be. Phonebook integration, at least with Hubspot that I have tried, is not actual interactive integration, but rather an automated import, so that when a Contact is deleted from Hubspot it is not removed from the system as well. Review collected by and hosted on G2.com.

GD
Gareth D.
Enterprise (> 1000 emp.)
"Amazing Features & Customer Service"
5/5
What do you like best about Yeastar P-Series PBX System?

The Yeastar P-Series PBX truly meets all of our business needs at a truly affordable price.

The Yeastar team are also always adding new features, which are always well documented and easy to implement, further increasing our ROI.

The one area where they truly excel is their customer service, who are always available, listen to suggestions, and personally get involved to resolve any customisations you might run into.

We use this product personally within our offices and across all our clients as well. Review collected by and hosted on G2.com.

What do you dislike about Yeastar P-Series PBX System?

Its very difficult to dislike a product when it meets all of your company's needs and their support team are always available, I honestly cant think of anything. Review collected by and hosted on G2.com.

AW
Alex W.
Small-Business (50 or fewer emp.)
"Best UC features, easy using and administration for a unbeatable price"
5/5
What do you like best about Yeastar P-Series PBX System?

more or less - running out of the box. The PBx is ready in about 10 minutes !

With all need UCC features- up to more than 100 features - no open wishes

Very fast and professional customer support.

The intregration of add. Voip device as door bells fe. is very comfortable

The system itselfs is running very stable and updates are coming continuously Review collected by and hosted on G2.com.

What do you dislike about Yeastar P-Series PBX System?

nothing to dislike sorry ;) the system is runnig well so nothing to mentioned Review collected by and hosted on G2.com.

Jamie B.
JB
Jamie B.
Director
Small-Business (50 or fewer emp.)
"Flexibility and growth"
5/5
What do you like best about Yeastar P-Series PBX System?

The capabilities of the system. As an example, we specified one for a customer 2 years ago. They were moving but needed to retain the retail shop at the current location for several months. This would have been impossible with their existing Panasonic.

Fortunately, the P550 was in short supply so we went with a Software Edition. They started at 25 users on 2 sites, then a single site when the retail store moved. 2 years down the track they have over 60 users with 3 main offices and a number of remote users. Earlier in the year they implemented multiple queues and all this was possible without extra licensing, hardware, etc. Just program it up, add the recordings and they are good to go.

All the new features added with successive software updates are very valuable. Review collected by and hosted on G2.com.

What do you dislike about Yeastar P-Series PBX System?

There really isn't anything to dislike about it. Review collected by and hosted on G2.com.

Fabio G.
FG
Fabio G.
Diretor Comercial
Small-Business (50 or fewer emp.)
"Practicality and Innovation"
5/5
What do you like best about Yeastar P-Series PBX System?

The system is very easy to manage. The ease of self-hosting is the biggest benefit of the business, besides conveying greater reliability in the product to the customer. The technical support is quick and always efficient. Review collected by and hosted on G2.com.

What do you dislike about Yeastar P-Series PBX System?

Previously, a disadvantage of the solution was the minimum expansion of 100 users, but this no longer exists. With the possibility of adding 10, 20, or 50 users, it has become easier to close new projects. Review collected by and hosted on G2.com.

SC
sanjey c.
Presales Solutions Engineer
Mid-Market (51-1000 emp.)
"Ultimate Flexibility"
5/5
What do you like best about Yeastar P-Series PBX System?

Full unified communications system, anywhere and any device Review collected by and hosted on G2.com.

What do you dislike about Yeastar P-Series PBX System?

The P-Series System should have the built in session boarder controllers or firewall to proect hacking Review collected by and hosted on G2.com.

Jorge G.
JG
Jorge G.
Support Engineer
Mid-Market (51-1000 emp.)
"Yeastar P-Series PBX System"
4.5/5
What do you like best about Yeastar P-Series PBX System?

This is a iPBX easy to manage, setup. It's a reliable iPBX solution it can be used every day as it allows many features such as ring groups or conferences and has a big plus to allow the use a of Callcenter feature. It also support video calls in no time with very easy steps. It also integrates with many CRM, such ZoHo. Customer support is always present to help. Review collected by and hosted on G2.com.

What do you dislike about Yeastar P-Series PBX System?

It lacks availability with the Concurrent Calls. It counts both internal ad external calls as concurrent calls. Review collected by and hosted on G2.com.

EA
Eljohn A.
System Administrator
Small-Business (50 or fewer emp.)
"Yeastar P-Series changed the Game"
5/5
What do you like best about Yeastar P-Series PBX System?

I have been using Yeastar P-Series since the start and it has been an complete game changer.

It is easy to use and understand and the Yeastar team go out of their way to satisfy both users and partners alike.

I love how fast and responsive the system is.

Their customer support is award winning.

It is easy to implement and the feature set is ever growing.

We are constantly upgrading our existing customer base from legacy systems and the S-Series PBX to the P-Series PBX.

I log into our P-Series systems daily to minotor our clients usage.

My favourite new feature is the integration into Azure AD. Review collected by and hosted on G2.com.

What do you dislike about Yeastar P-Series PBX System?

No downsides so far.

Just hope their Call Centre auto dialing feature drops in the next few months. Review collected by and hosted on G2.com.

Marcelo S.
MS
Marcelo S.
Gerente técnico
Mid-Market (51-1000 emp.)
"Yeastar P_Series, deploy wherever you want and make it happen"
5/5
What do you like best about Yeastar P-Series PBX System?

Ease of implementation and management, in addition to good technical support. Vast technical material on homepage Review collected by and hosted on G2.com.

What do you dislike about Yeastar P-Series PBX System?

There is a delay in technical support responses due to time zone difference. Review collected by and hosted on G2.com.