--- title: YCloud Reviews meta\_title: 'YCloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how YCloud works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # YCloud Reviews & Product Details YCloud is a leading WhatsApp business service provider, dedicated to helping businesses grow their businesses by leveraging WhatsApp, the world's most popular social app. Our core strength lies in our deep integration with WhatsApp. Through the products and services provided on the YCloud platform, you can fully utilize the widespread use and high level of engagement of WhatsApp to deliver personalized marketing, sales, and customer support to consumers. Headquartered in Singapore, we are a global enterprise covering over 100 countries and regions, providing multi-language services and support. Whether you are a small or large business, we are eager to listen to your voice and provide you with flexible solutions and personalized services. We also have a dynamic team that believes that the best way to build sustained relationships is through positive and effective interaction, and we are committed to creating the best products possible, growing together with our clients. Helping business owners establish real connections with consumers and achieve business success. * * * Seller [YCloud](https://www.g2.com/sellers/ycloud) Discussions [YCloud Community](https://www.g2.com/products/ycloud/discuss) Languages Supported English, Chinese (Simplified) Overview by jiacheo wu (云片网 架构师) Show More ## Pricing Pricing provided by YCloud. ### Free Free ### Growth Starting at $39.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ycloud/pricing) ## Top-Rated Alternatives [ ![Qualified](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualified") Qualified 4.9/5(1,540) ](https://www.g2.com/products/qualified/reviews) [ ![Insider One](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Insider One") Insider One 4.8/5(1,415) ](https://www.g2.com/products/insider-one/reviews) [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ View All Alternatives ](https://www.g2.com/products/ycloud/competitors/alternatives) ## User Insights Average based on 16 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Daniel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel B.") DB Daniel B. Small-Business (50 or fewer emp.) 4/16/2026 "Effortless Communication, Scalable Support" 4.5/5 What do you like best about YCloud? YCloud empowers my freight forwarding business by streamlining client communication and delivering professional, efficient support. I love YCloud's ease of use, as it makes professional communication effortless. I like how easy it is to set up an AI assistant in YCloud; it's fast and simple. The simplicity and quick AI setup let me scale communication effortlessly, saving time and boosting client information. Review collected by and hosted on G2.com. What do you dislike about YCloud? I think YCloud could improve by offering a mini tutorial at the start, making the beginning faster and smoother. The setup wasn't easy at first; I needed a tutorial, but once I found the rhythm, YCloud became much more intuitive. Review collected by and hosted on G2.com. What problems is YCloud solving and how is that benefiting you? YCloud eliminates communication chaos, enabling faster, more professional, and scalable customer support. Its simplicity and quick AI setup let me scale communication effortlessly, saving time and boosting client interaction. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Agustin P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agustin P.") AP Agustin P. Lead AI & Fullstack Engineer Small-Business (50 or fewer emp.) 6/9/2026 "Embedded quick and practical sign up, with 24/7 support and integrated AI" 5/5 What do you like best about YCloud? The embedded sign up is fast and useful. It allows me to connect directly to my WhatsApp Cloud API coexistence easily. It is fast, has no extra cost, and includes 24/7 support. Additionally, it includes integrated AI, which I find very practical. Review collected by and hosted on G2.com. What do you dislike about YCloud? I love it, how bsp is super practical, I wouldn't change anything. Review collected by and hosted on G2.com. What problems is YCloud solving and how is that benefiting you? quick integration for whatsapp cloud api coexistence Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller inviteAI Translated ![Ulloa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ulloa A.") UA Ulloa A. Small-Business (50 or fewer emp.) 7/12/2026 "Intuitive and User-Friendly with Excellent Team Capabilities" 5/5 What do you like best about YCloud? I think YCloud is an awesome platform that's very user-friendly. I really appreciate its SI agent and team inbox capabilities, which are superb. It solves our problem of having a user-friendly WhatsApp inbox for the team. I also like its good developer feature structure with webhook support and API. Plus, the initial setup was super simple. Review collected by and hosted on G2.com. What do you dislike about YCloud? All fine Review collected by and hosted on G2.com. What problems is YCloud solving and how is that benefiting you? YCloud solves our problem of providing a user-friendly WhatsApp inbox for the team and has superb agent and team inbox capabilities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RG Renan G. Small-Business (50 or fewer emp.) 6/10/2026 "Ease, Human Support, and Quick Integration with WhatsApp" 5/5 What do you like best about YCloud? YCloud is greatly helping our company evolve with WhatsApp support. I like the ease and practicality of the information, in addition to the humanized support that makes all the difference. The connection via Meta API was extremely quick and straightforward. I also found the initial setup super easy. Review collected by and hosted on G2.com. What do you dislike about YCloud? Schedule, but it's something that can be adapted in the company. Review collected by and hosted on G2.com. What problems is YCloud solving and how is that benefiting you? YCloud greatly helps our company evolve with customer service via WhatsApp, facilitates CRM management, and connection with Meta's official API. I like the practicality of the information and the humanized support. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller inviteAI Translated ![Enrique M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Enrique M.") EM Enrique M. Propietario 12/10/2025 "Simplicity and Efficiency in WhatsApp Business Management" 4.5/5 What do you like best about YCloud? Above all, I like the simplicity and ease of use of YCloud. I value the possibility of the coexistence of WhatsApp, which I find much more intuitive and easier to use than through Meta's page. Also, the initial setup was super fast, it only took me 5 minutes and went very well. Review collected by and hosted on G2.com. What do you dislike about YCloud? I think the inbox section could be improved to make it visually more appealing and easier to work with data continuously. Review collected by and hosted on G2.com. What problems is YCloud solving and how is that benefiting you? YCloud allows me to connect my WhatsApp Business to communicate better with my clients and use the WhatsApp API to send marketing messages or appointment reminders. The web coexistence has been very useful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller inviteAI Translated ![Cristian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristian C.") CC Cristian C. Administrador Small-Business (50 or fewer emp.) 9/29/2025 "Reliable AI-powered cloud platform for business efficiency" 5/5 What do you like best about YCloud? YCloud is very intuitive and makes managing cloud resources and data much simpler. I particularly value its ease of use, clear interface, and quick deployment options. It allows me to focus on projects rather than spending time on technical setup or troubleshooting. Review collected by and hosted on G2.com. What do you dislike about YCloud? While YCloud performs well for most tasks, it could benefit from more advanced customization options and deeper integrations with other business tools. Enhancements here would increase flexibility for complex enterprise environments. Review collected by and hosted on G2.com. What problems is YCloud solving and how is that benefiting you? YCloud helps streamline cloud management and reduces the time spent on manual configuration. This improves operational efficiency, reduces errors, and allows me to focus on strategic tasks rather than routine maintenance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jorge L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge L.") JL Jorge L. Co-founder Small-Business (50 or fewer emp.) 4/14/2026 "Well-Balanced Pricing and Features" 5/5 What do you like best about YCloud? Pricing and Functionalities are very well balanced Review collected by and hosted on G2.com. What do you dislike about YCloud? Documentation has room for improvement.. Review collected by and hosted on G2.com. What problems is YCloud solving and how is that benefiting you? Sales and Support. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 4/8/2025 "Operation manager of the company, mainly responsible for the operation of the independent website" 5/5 What do you like best about YCloud? An Outstanding WhatsApp-Based Platform for Business Growth Review collected by and hosted on G2.com. What do you dislike about YCloud? I hope to see more advanced analytics and reporting features in future updates Review collected by and hosted on G2.com. What problems is YCloud solving and how is that benefiting you? Manage users and improve service Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 1/26/2025 "YCloud - simple, straight to the point WhatsApp ChatBots!" 5/5 What do you like best about YCloud? YCloud was one of my top three favourite WhatsApp Business API service providers. Their setup process went as smooth as butter and setting up a useful chatbot for the business was a breeze! Highly recommended for any company who needs to leverage WhatsApp for business conversations! Review collected by and hosted on G2.com. What do you dislike about YCloud? So far nothing to complain about, thanks! Review collected by and hosted on G2.com. What problems is YCloud solving and how is that benefiting you? Facilitating a single inbox across WhatsApp, email and other channels for seamless conversation with customers. Helping with automation and leveraging AI for efficient communications and customer support. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Aegean L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aegean L.") AL Aegean L. Senior Production Manager Small-Business (50 or fewer emp.) 10/15/2024 "WhatsApp Business API BSP" 4.5/5 What do you like best about YCloud? seamless speaking and update new features:inbox Review collected by and hosted on G2.com. What do you dislike about YCloud? disaster defence especially in cloud service Review collected by and hosted on G2.com. What problems is YCloud solving and how is that benefiting you? update information monthly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by YCloud. ### Free Free ### Growth Starting at $39.00 Per Month ### Pro Starting at $89.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ycloud/pricing) ##### Categories on G2 [Bot Platforms](https://www.g2.com/categories/bot-platforms) ##### Explore More [What platform provides analytics on alert resolution times?](https://www.g2.com/discussions/what-platform-provides-analytics-on-alert-resolution-times)[What's the best sales intelligence tool for small sales teams that need to organise prospect notes and audience segments without a data team?](https://www.g2.com/discussions/what-s-the-best-sales-intelligence-tool-for-small-sales-teams-that-need-to-organise-prospect-notes-and-audience-segments-without-a-data-team)[Top-rated digital marketing tools for small businesses](https://www.g2.com/discussions/what-are-the-top-rated-digital-marketing-tools-small-businesses-should-consider-in-2025) [Is Restroworks Cloud Kitchen Management worth it for ghost kitchen operations?](https://www.g2.com/discussions/is-restroworks-cloud-kitchen-management-worth-it-for-ghost-kitchen-operations)[What are the most reliable Acumatica consulting firms based on reviews from CFOs and operations directors?](https://www.g2.com/discussions/what-are-the-most-reliable-acumatica-consulting-firms-based-on-reviews-from-cfos-and-operations-directors)[Pros and Cons Details](https://www.g2.com/products/ycloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)