Easy navigation...needs more customer support Review collected by and hosted on G2.com.

The layout could be a little better. Maybe give options Review collected by and hosted on G2.com.

I like that someone can apply in RentCafe, pay fees, sign a lease, and continue to pay rent in that same account. Review collected by and hosted on G2.com.

The support for RentCafe can be inconsistent and extremely delayed. Being able to use RentCafe with our other systems is crucial to day-to-day operation and sometimes support can be distant. Review collected by and hosted on G2.com.

I love that residents have one easy place to go for applications, renewals, lease signing, payments & maintenance requests. Review collected by and hosted on G2.com.

Occasionally residents have issues with the application portal or the payment system, although they seem to be resolved quickly. Review collected by and hosted on G2.com.

I like that I can search current and past residents of my property. Review collected by and hosted on G2.com.

Sometimes the screens can be difficult to understand. Review collected by and hosted on G2.com.

I like the ability to pay my rent and any others bills/fees through the resident portal without having to go into my local apartment office. Review collected by and hosted on G2.com.

So far, I do not see any downsides to the application. Usually if there is an issue with billing history it is due to a personal error made by the leasing office. Review collected by and hosted on G2.com.

It is a great idea in theory. It has plenty of options for entering info about your property. It is clear and concise. Review collected by and hosted on G2.com.

It's like the Yardi Call Center does not read anything that you put into RentCafe. Review collected by and hosted on G2.com.

I worked in student housing before I started in Multi-Family, Yardi was a great tool to get accumulated with throughout training, and I especially love the lead tracking. I've used other systems after leaving the company that I used Yardi for. But this by far was the easiest with tracking your leads. Review collected by and hosted on G2.com.

The only dislike I had was being able to upload files that were not preset for resident and prospect messaging, as a a consultant you often want to get creative with your outreach, and having the means to do so without needing to go to a higher up would have been a great benefit. Review collected by and hosted on G2.com.

Client Support, Software Features and the ability to do just about everything in keeping up with the footprint of many owned businesses Review collected by and hosted on G2.com.

Call automation app. There is a lack of attention in development on the maintenance side of things. Review collected by and hosted on G2.com.

I used Yardi when I was new to the Property Management Field a few Years ago. I was just dipping my toes in the industry and at first I found it intimidating. Remembering Residents by first name was hard enough, but learning their renting history and their needs to any upcoming requirements was even harder for me. I was nervous, but when my manager introduced me to Yardi everything became a whole lot easier. From their payment schedules to their Maintenance Requests , to even notes that me and the staff had to record, my job became a lot more rewarding because I got to know the residence better and it helped me upkeep with any tasks that they needed done. I really enjoyed logging into Yardi on a daily basis for their needs and my own. Review collected by and hosted on G2.com.

I did not really dislike much about the program itself, more so the speed of the loading screen when having to do more then one task at a time. I am not sure if it was the program itself or my internet, we never really got around to determining which one it was. I did still speak to my manager occasionally, after quitting, and they were still implementing Yardi into their day to day tasks and she still complains of how slow it could be some times. That was our only concern. Review collected by and hosted on G2.com.

Very easy to use. Easy for residents to use as well. Can do everything I need to succeed in one spot. Review collected by and hosted on G2.com.

If someone has used rentcafe at a different property, they can't use the same email and create profile for my property. Review collected by and hosted on G2.com.