Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Comprehensive tool for renters"
5/5
What do you like best about Yardi RENTCafe?

I love the quick insight reports and charts at the homepage and the easy access of important tools to manage a property (e.g. the pipeline with all the contact info and activity notes with potential renters). Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

There's so many tools in Yardi that some can get lost in the menu. There may be a learning curve on how to set up certain reports to generate the results you need. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"Yardi RentCafe-User Friendly"
5/5
What do you like best about Yardi RENTCafe?

I love the user friendliness of Yardi Rentcafe. There have been recent updates that make it so much simpler to walk residents and applicants through. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

While the frequent updates are great, there are very rarely notifications that it has been updated. It will stop working mid task, and you have to clear your cache and cookies for the newest update to work. Review collected by and hosted on G2.com.

Harley G.
HG
Harley G.
Service Technician
Mid-Market (51-1000 emp.)
"Everything in one place!!!"
5/5
What do you like best about Yardi RENTCafe?

I can effortlessly add call trees and emergency hours, and contacts. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Too many sub-menus. Have to dig for the things I need. Review collected by and hosted on G2.com.

Jim S.
JS
Jim S.
Sr. Director, Marketing, Food Service & Ingredients ➽ Strategic Planning | Digital Marketing
Small-Business (50 or fewer emp.)
"Poorly designed system that is a nightmare for tenants -- RUN!"
0/5
What do you like best about Yardi RENTCafe?

There really is not much to like as a tenant. It's difficult to use, relies on the property manager to enter information (in my case, lease was redone in the system 3 times due to errors). Payment algorithm does not allow for cut/paste so potential errors with bank drafts. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Just not a system that is tenant friendly. Was designed largely for small apartment complexes with limited staff. But because there are so many bugs in the system, it leads to even more work. Definitely not worth it! Their help desk is a joke. You can open a case, but they will not follow-up on it. Once a tenant in an area looks at one apartment, his/her information is shared with other apartments that use the Rent Cafe system - that is both wrong and illegal. Just don't waste your time on this system. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Yardi has been super user friendly"
4.5/5
What do you like best about Yardi RENTCafe?

I like the proration calculator feature, I use it daily. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Yardi and CRM do not integrate with each other as well as I believe they should. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"I like yardi!"
4/5
What do you like best about Yardi RENTCafe?

The ease of making a payment is what I like best. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

The time it takes to get a response when you have a question or issue. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
CC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Very User Friendly"
4/5
What do you like best about Yardi RENTCafe?

The system is very easy to use and the site itself is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

It can run very slow, it will kick you out after 30mins of inactivity and when rent week comes around expect serious delays in trying to navigate the site or to post rent. Review collected by and hosted on G2.com.

Colisha C.
CC
Colisha C.
Assistant Community Manager
Mid-Market (51-1000 emp.)
"Awesome tracking and user friendly"
3.5/5
What do you like best about Yardi RENTCafe?

Easy for customers and residents to navigate. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Getting kicked out, and it lags at the worst time. Review collected by and hosted on G2.com.

Verified User in Hospitality
CH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Not the best operating system"
0/5
What do you like best about Yardi RENTCafe?

Yardi has blue moon and blue moon and DocuSign are good. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

The speed and how it is not an all inclusive operating system. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Great experience and user friendly!"
5/5
What do you like best about Yardi RENTCafe?

Easy to use and access for residents to electronically sign documents Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Date adjustments when syncing with other softwares Review collected by and hosted on G2.com.