- Very straightforward

- If a mistake is made, it can be easily corrected

- Chat Option

- Vendor ledgers show every property Review collected by and hosted on G2.com.

-Do not input percentages initially

-Do not populate investor portal approval requests

-The help portion of the program has so much information, but sometimes I can't locate what I need

-You cannot make changes to an invoice before paying, you have to delete and re-enter. Review collected by and hosted on G2.com.

Somewhat user friendly. It's easy to manuver through Review collected by and hosted on G2.com.

The difficulty in correcting an error. Not very intuitive at times. Review collected by and hosted on G2.com.

Their customer service is crazy good! We went from AppFolio (NO customer service) to Yardi Breeze and it's simply night and day. Any issue we present is resolved within 24 hours or less - usually within a couple of hours. Review collected by and hosted on G2.com.

The only fly in the ointment for us is that, as an HOA, the way some of YB's features and functionalities don't "flow" for us. However, I make use of the Feedback button to provide them with these issues and I'm confident that they are taken into consideration. YB is always looking to better serve it's clients and offer the best product possible. Review collected by and hosted on G2.com.

A very simple program to use to track tenants, vendors and maintainence. Great accounting features. Review collected by and hosted on G2.com.

Nothing that I can think of. Everything works fine Review collected by and hosted on G2.com.

What I like most about Yardi Breeze is the efficiency. I like that they have techs to answer any questions I may have and issues are resolved immediately. There are online training courses to help you get the most out of the program. Easy to track tenant activity. Review collected by and hosted on G2.com.

Some platform services are not available unless you upgrade service. Review collected by and hosted on G2.com.

I like the graphics that breeze has to offer. Review collected by and hosted on G2.com.

I do not like the current budget format. Review collected by and hosted on G2.com.

We upgraded from Yardi Genesis, and Yardi made the transition smooth. The interface is easy to understand. The weekly checkins from the conversion staff was great. They answered our questions quickly and helped us find work arounds for how we used the software. Our staff uses Yardi every day in the office. We are starting to use the payment features on RentCafe to make it easier for our residents to interact with staff. Review collected by and hosted on G2.com.

Unfortunately, in order to get a main report that the management company uses, we'd have to upgrade. Since it is on the cloud and not desktop, entering information as I move through the fields on the screen take a bit more time for the cloud server to catch up. Review collected by and hosted on G2.com.

I love how easy it is to use this software. Everything was explained very well by our onboarding team for using this platform. When I had a question, our rep was quick to answer. I've also utilized the chat option, which was really fast for getting an answer. I love how it also integrates maintenance requests, so our tenants can enter their requests and it goes directly to our maintenance worker. When we have a to get information out to our tenants, you can send out a mass email/text/call to ensure everyone gets the message, such as water needing to be turned off for maintenance request. Such a smooth system to work with! Review collected by and hosted on G2.com.

Entering in tenant information and charges can be time consuming. Also, when looking at a tenants info for example and I want to go back, it takes me back to all property tenants and not just the property I was looking at originally. But honestly, not really any big negatives I've found yet! Review collected by and hosted on G2.com.

Our experience with Yardi Breeze Premier has been exceptionally positive, marked by an easy and seamless implementation process. The platform's user interface is intuitive, making navigation straightforward. Additionally, the help center serves as an invaluable resource for both refreshing our understanding of existing features and facilitating the adoption of new ones. The customer support, especially through chat, has proven to be an outstanding asset. While there are several features we've yet to explore, we're eager to integrate them across our team in the near future. Review collected by and hosted on G2.com.

Yardi Breeze Premier notably lacks in two areas. First, it doesn't support intercompany bookings, meaning invoices from one entity don't automatically appear as payables in another. Second, its corporate accounting functionality could be enhanced. Although it permits the creation of a corporate entity with a customer interface, this interface is less efficient compared to the property interface. Consequently, users must register customers as "tenants" to manage A/R aging effectively. A direct option for handling corporate books, especially for non-property customers, would greatly improve its functionality. Review collected by and hosted on G2.com.

I love that with onboarding, they get back to you and answer questions the same day. I also love that when we are having our meetings and they are teaching me how to do certain tasks or putting something into the system, they take screenshots of the recording and send it the same day. This is huge because if it's been a couple days and I can't quite remember how we did something, I can go back to the notes that THEY took for me. It's step by step. I also love that they are based in the US. The last software we used was out of UK and I had to conform my schedule to theirs. This is way better! Review collected by and hosted on G2.com.

I think the only critique is that I would love an option for our onboarding meetings to not necessarily have a hard stop. Once your hour is up, you have to request another time. Review collected by and hosted on G2.com.