# Yardi Breeze Reviews **Vendor:** Yardi **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 362 ## About Yardi Breeze Streamline your property marketing, leasing, accounting and operations with Yardi Breeze. Your entire portfolio can be managed with one solution for residential, commercial, affordable housing, manufactured housing, condo/associations and self storage markets. ​ For enhanced capabilities, see Yardi Breeze Premier. Unlock automated invoice processing, job costing, custom reporting, menu-level security controls and more. ## Yardi Breeze Pros & Cons **What users like:** - Users appreciate the **ease of use** of Yardi Breeze, making property management streamlined and efficient. (41 reviews) - Users appreciate the **intuitive cloud-based platform** of Yardi Breeze, which streamlines property management tasks efficiently. (20 reviews) - Users commend the **immediate availability of customer support** in Yardi Breeze, ensuring swift resolutions to their issues. (18 reviews) - Users praise the **navigation ease** of Yardi Breeze, noting its user-friendly and intuitive design for efficient management. (16 reviews) - Users value the **organized interface** of Yardi Breeze, enhancing efficiency in managing property operations easily. (16 reviews) - User-Friendly (15 reviews) - Functionality (13 reviews) - Efficiency (12 reviews) - Simple (12 reviews) - Users appreciate the **streamlined tenant management** in Yardi Breeze, facilitating easy tracking and payment processes. (12 reviews) **What users dislike:** - Users note **missing features** in Yardi Breeze, particularly in reporting and accounting functionalities, affecting overall usability. (21 reviews) - Users express frustration with **inadequate reporting** , highlighting limited customization and lack of multiple financial report formats. (12 reviews) - Users find Yardi Breeze to be **not user-friendly** , citing frustrating navigation and limited access for non-admins. (12 reviews) - Users experience **poor usability** with Yardi Breeze, struggling with non-intuitive features and frustrating login processes. (11 reviews) - Users express frustration with **poor customer support** , highlighting difficulties in accessing assistance and delayed responses. (9 reviews) - Poor Reporting (9 reviews) - Users find the **difficult learning process** of Yardi Breeze frustrating, impacting their overall experience and efficiency. (8 reviews) - Users find the **monthly accounting period process cumbersome** , wishing for more efficient options for managing time periods. (8 reviews) - Users report frustrating **payment issues** , including delays in posting and lack of comprehensive reporting capabilities. (8 reviews) - Slow Performance (8 reviews) ## Yardi Breeze Reviews ### 1. YARDI is an excellent accounting tool for Real Estate **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy K. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Yardi Breeze?** Yardi is a great tool for managing real estate assets. It makes keeping track of expenses, leases and rents extremely easy. Sending out monthly rent statements takes me less than 5 minutes. It is very user friendly and has a handy help tab for any questions that may come up. **What do you dislike about Yardi Breeze?** I wish it was better at accounting for tenant improvement construction costs. It does not allow us to create our own codes for this type of work **What problems is Yardi Breeze solving and how is that benefiting you?** It helps us organize everything associated with our real estate investments from the leases, monthly rent charges, CAM, lease terms and expenses. **Official Response from Max Glassburg:** > We're thrilled to hear that Yardi Breeze has been such a valuable tool for managing your real estate assets. We appreciate your feedback about the accounting construction costs and will share it with our team for future improvements. ### 2. Centralized Information, But Limited Customization Options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Yardi Breeze?** All the information I need is centralized. **What do you dislike about Yardi Breeze?** The inability to create full customization. **What problems is Yardi Breeze solving and how is that benefiting you?** Centralization of information. All the information the team needs for each unit is localized here and is easy to access and interpret. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze helpful in centralizing information for your team. ### 3. visually friendly and easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** lynn s. | Portfolio Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Yardi Breeze?** I still really like the chatbox option and the question mark and typing in areas i need help in has been helpful with the articles **What do you dislike about Yardi Breeze?** some of the reports I have to create aren't as easy to navigate or set up **What problems is Yardi Breeze solving and how is that benefiting you?** no problems so far but the communication and response time is great **Official Response from John Firestone:** > Hi Lynn, Thanks for your review and feedback. So happy to hear you felt the transition from Genesis to Breeze was easy and well-supported! ### 4. The Best Property Management/Accounting Software Out There **Rating:** 5.0/5.0 stars **Reviewed by:** Nazarene C. | Property Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** It is user friendly. You can easily grasp how to do a process. My 10 property managers were able to dive right in when we upgraded from Genesis. It was a seamless transition. As an accountant using this software everyday feels like an accountant has worked with the development team. For the accounting features, it makes sense to me. Several other property management softwares are fully geared to the property management and forget about the importance of a properly working accounting side. The chat feature is the best I've ever worked with. You don't have to go through a series of questions and banked answers before reaching a live person. And their support staff know what they're talking about. Refreshing! **What do you dislike about Yardi Breeze?** Online payments don't post to ledgers right away. You can't see who has paid from a standard AR report, you have to run a separate report when you need to see who receives the notice. It's annoying to say the least. I wish the reporting feature was a little more vast. Some of the reports stop short of everything I need in one report and I have to export them and combine them in Excel myself. **What problems is Yardi Breeze solving and how is that benefiting you?** The dashboard assists my property managers in knowing who is coming up for a lease renewal and helps me to know when I need to obtain a new certificate of insurance for a vendor. It also allows me to know how much in AR is out there and which properties I need to focus on collections for. The dashboard for the total AP & AR outstanding allows me to plan my cash flow. **Official Response from Max Glassburg:** > We're glad to hear that you appreciate our customer support and live chat feature. We hear your concern about online payments not posting to ledgers right away. Some good news on that front: we've eliminated ACH transfer fees altogether and work to make those all same-day transfers when possible. Thank you for your feedback. ### 5. Great Product for our company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Yardi Breeze?** I love the ease of use. The User Interface is great. **What do you dislike about Yardi Breeze?** It would be great if you can enter an adjustment for a tenant. We can only enter a charge or a payment. It would be good to be able to enter a credit memo. **What problems is Yardi Breeze solving and how is that benefiting you?** I love the ability for tenants to see in real time what they owe and access important documents that may be applicable to them. **Official Response from Max Glassburg:** > Thank you for sharing! We're glad to hear that you find Yardi Breeze easy to use and appreciate the simple interface. ### 6. Avoid Yardi Breeze **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Yardi Breeze?** We are still searching for any redeeming qualities. **What do you dislike about Yardi Breeze?** Yardi Breeze merged the owner accounts and showed confidential information to other owners, CondoCafe does not link with Yardi Breeze, Owner Account are incorrect and show double billing, and there is no information landing page. **What problems is Yardi Breeze solving and how is that benefiting you?** We didn't have enough stress or headaches, but switching to Yardi provided plenty. **Official Response from Max Glassburg:** > Thank you for sharing your concerns. These issues do not line up with most customers' experiences or the intended functionality of the features you describe, which is deeply alarming. We would like to follow up with you to get more information. ### 7. Switched from YARDI Genesis II to Breeze Premier, so far so good! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** The ease of everything in one property management system. **What do you dislike about Yardi Breeze?** Trying to send out email communication, there should be drop down boxes to put apartments in numerical order. **What problems is Yardi Breeze solving and how is that benefiting you?** Connects to RentCafe for ease of payments. **Official Response from Max Glassburg:** > Thank you for your positive feedback about Yardi Breeze Premier! We understand your frustration with the email communication feature and will take your suggestion into account for future improvements. We're especially happy to hear that Breeze Premier is helping you connect to RentCafe for easier payments. Thanks again for your review! ### 8. Yardi Breeze Multifamily is great! Yardi Breeze Storage is incredibly lacking **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Yardi Breeze?** The multifamily version of Yardi Breeze has been just that, a breeze! Ease of use is great and it has most all of the features we look for in a property management software sysem for our multifamily potfolio. Everything functions as expected, reporting is great and customer service has been responsive when needed. **What do you dislike about Yardi Breeze?** Yardi Breeze Storage has been the biggest nightmare for our storage facilities. Many of the advertised features and functionaility either are not available, have so many glitches and errors you can't trust them, or don't work all together. Customer service is constandtly telling us they are "working on it" but we've been on the system for over a year now and still are running into many issues. Online leasing, which was our main reason for transitioning to this software for our storage portfolio, was supposed to active and functional for us in the fall of 2023. It is now winter of 2024 and the online leasing still is not only not functional, but we were told we have to pay additional to make is functional. Billing has been a disaster. The invoices we recieve are not substantitated but when reaching out to the accounting department, it often takes months to recieve a response. For as satisfied as we've been with Yardi Breeze Multifamily, we were highly disappointed with Yardi Breeze Storage. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi Breeze keeps our multifamily leasing teams organized and accurate. Yardi Breeze Storage causes more headaches than benefit. **Official Response from Max Glassburg:** > Thank you for sharing your feedback! We're thrilled to hear that you've had a positive experience with the residential platform. We apologize for the challenges you've faced on the self storage side. Your concerns are important to us, and we are committed to addressing them promptly. We'd like to investigate the issues you've raised, including the functionality glitches, delayed responses and billing discrepancies. Please continue to work with our support team, or connect with us again here so we can escalate your case. ### 9. Yardi Breeze Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Yardi Breeze?** Customer Support! Ease of integration.... **What do you dislike about Yardi Breeze?** Too many steps to complete one action. Needs to be a little more user friendly. **What problems is Yardi Breeze solving and how is that benefiting you?** Breeze provides detailed reports for the owners and ease of payment for the tenants through Commerical Cafe. **Official Response from Max Glassburg:** > We're glad to hear that you appreciate our customer support and ease of integration. We'd like to know more about the steps required for certain actions, so we can better assist you. Thanks so much for your feedback! ### 10. I have been using Yardi Breeze since 2021 and it has been easy at times and difficult at times. **Rating:** 4.0/5.0 stars **Reviewed by:** Holly D. | property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Yardi Breeze?** It is very user friendly. Also like the chat option I can use if i have a question about how to do things. **What do you dislike about Yardi Breeze?** Yardi Breeze does not let dates overlap. Our property management company always has people breaking leases and then we get new tenants. Breeze does not let the move in/move out dates overlap. So if someone breaks a lease we have to change the lease end date to the actual date they moved out instead of getting to keep it the date that was stated in the lease. Also, the CAM reconcilation is always wrong. I'm not sure how Breeze calculates it, but we always get a different total than Breeze so we have to calculate adjustments. I used the chat option to talk to a Breeze representative about one of our shopping centers and they fixed it for that center but it took a long time. **What problems is Yardi Breeze solving and how is that benefiting you?** we use it for bookkeeping **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze user-friendly and appreciate the chat option for assistance. We understand your concerns about the inability to overlap dates. There are general reasons for this that have to do with legal accounting practices, but we'd like to hear more in case there's something we can offer as an improvement! ### 11. Great Software with Excellent Live Support **Rating:** 5.0/5.0 stars **Reviewed by:** Peter V. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Yardi Breeze?** Using Yardi Breeze for our property management was certainly the best choice we could have made. We've used it since 2021 now and certainly plan to continue to do so. Everything is very streamlined and quite intuiutuve for users. If I ever need assistance with something, 99% of the time there is a live support agent just a click away to help guide me through. It was quite simple to get everything integrated with Yardi Breeze, and now everything is more organized then ever. **What do you dislike about Yardi Breeze?** Visually, the user interface looks a bit tired. It could use a bit of a facelift for modernizatin purposes. The Yardi Breeze app is nice but lacks some of the functionality that the desktop software has. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi makes it easy to track who is not paying their rent on time, timely prompting us the appropriate time to begin eviction proceedings. **Official Response from Max Glassburg:** > We're thrilled to hear that you've had a great experience with Yardi Breeze and our live support! Thank you for your feedback. ### 12. Everything you'd want, they don't have **Rating:** 1.5/5.0 stars **Reviewed by:** Luke d. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Yardi Breeze?** I can update rent schedule once and not worry about changing. **What do you dislike about Yardi Breeze?** You can't attach support in Yardi and have it display to clients in Rent Cafe. When clients make payments in Rent Cafe it doesn't hit my bank account for 5-7 business days. I can't change payment applications after a payment is made and RentCafe/Yardi applies the payment to the wrong invoice. Payment threshold limitation is $25K, so any property with monthly billings higher than that have to make two manual payments. Credits do no appear on RentCafe, so the tenant doesn't know how to apply payments. **What problems is Yardi Breeze solving and how is that benefiting you?** I am able to keep track of lease agreement terms and set / forget the rate increases after I enter the lease amounts up front. This is a portal that tenants can make payments for each month. **Official Response from Max Glassburg:** > Thank you for sharing your feedback with us. We appreciate your comments about the ease of updating rent schedules in Yardi Breeze. We understand your concerns regarding the limitations you've experienced as well. Please feel free to reach out to our support team, so we can better understand the issues and look for solutions. ### 13. Yardi has it all to fit your companies needs **Rating:** 5.0/5.0 stars **Reviewed by:** Donnell S. | Finance Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Yardi Breeze?** I like that I can access Yardi from my mobile device. I don't have to be stationary at a desk or have to wait until I'm at a workstation. I'm able to access important information on the go. **What do you dislike about Yardi Breeze?** At this time there is nothing I dislike. **What problems is Yardi Breeze solving and how is that benefiting you?** Prior to implementing Yardi, may of the process were done using excel. Yardi has completely improved and sped up our processes. **Official Response from Max Glassburg:** > We're glad to hear that you're enjoying the mobile accessibility of Yardi Breeze! It's great to know that it's helping you access important information on the go. ### 14. Fixes and Corrections are well supported **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Compliance Specialist, Office Manager, Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Yardi Breeze?** The system is very intuitive and has great flexibility. There are easy to run reports and the Instant Message Help window means I dont have to find a number and hope for a live body. There is always someone on the chat and they seem to fix everything quickly. **What do you dislike about Yardi Breeze?** When doing manual entry receipts it would be nice if the screen for the entry completion included a button for another check to the same unit. About 20-30% of my residents use money orders and I get 2-5 checks for some units. Going back out and around is an unneccesary amount of step when you can just add a button. **What problems is Yardi Breeze solving and how is that benefiting you?** We are an assisted living and the easy of updating and correcting scheduled charges makes the process easier to manage. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze intuitive and flexible, and that our support team has been helpful in resolving any issues quickly. ### 15. Yardi Breeze Review **Rating:** 2.0/5.0 stars **Reviewed by:** Samantha O. | Investor Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Yardi Breeze?** - Very straightforward - If a mistake is made, it can be easily corrected - Chat Option - Vendor ledgers show every property **What do you dislike about Yardi Breeze?** -Do not input percentages initially -Do not populate investor portal approval requests -The help portion of the program has so much information, but sometimes I can't locate what I need -You cannot make changes to an invoice before paying, you have to delete and re-enter. **What problems is Yardi Breeze solving and how is that benefiting you?** Tt has been an excellent choice for property management. The software is incredibly easy to use, making it accessible even for those who aren't particularly tech-savvy. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze straightforward and easy to use. We appreciate your feedback on the areas for improvement and will take them into consideration for future updates. I will forward your concerns to our support team for investigation. ### 16. Yardi Breeze Review **Rating:** 4.0/5.0 stars **Reviewed by:** Robin S. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Yardi Breeze?** Somewhat user friendly. It's easy to manuver through **What do you dislike about Yardi Breeze?** The difficulty in correcting an error. Not very intuitive at times. **What problems is Yardi Breeze solving and how is that benefiting you?** It is one of the property management softwares that is out there. Not much to choose from. **Official Response from Max Glassburg:** > Thank you for choosing Yardi Breeze! It's great that you're having an easytime navigating the platform. We are committed to continuously improving our platform to make it more intuitive with evey update, so please let us know how we can help. ### 17. Simply the Best! **Rating:** 5.0/5.0 stars **Reviewed by:** Rosa O. | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Yardi Breeze?** Their customer service is crazy good! We went from AppFolio (NO customer service) to Yardi Breeze and it's simply night and day. Any issue we present is resolved within 24 hours or less - usually within a couple of hours. **What do you dislike about Yardi Breeze?** The only fly in the ointment for us is that, as an HOA, the way some of YB's features and functionalities don't "flow" for us. However, I make use of the Feedback button to provide them with these issues and I'm confident that they are taken into consideration. YB is always looking to better serve it's clients and offer the best product possible. **What problems is Yardi Breeze solving and how is that benefiting you?** Customer service. We had a lack of it with our prior software company. It's made all the difference in our operation as I am able to resolve many issues that I couldn't previously. **Official Response from Max Glassburg:** > We are thrilled to hear that you are enjoying our customer service! Resolving issues quickly and efficiently is our top priority, and we are glad to hear that it has made a positive impact on your operation. ### 18. Yardi is a great accounting program that does property management **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron H. | Senior Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** A very simple program to use to track tenants, vendors and maintainence. Great accounting features. **What do you dislike about Yardi Breeze?** Nothing that I can think of. Everything works fine **What problems is Yardi Breeze solving and how is that benefiting you?** Allows the use of one program rather than using multiple programs **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze simple to use and that it has great accounting features. Thank you for sharing your experience! ### 19. Yardi is easy and makes work effcient. **Rating:** 4.5/5.0 stars **Reviewed by:** Tasha M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Yardi Breeze?** What I like most about Yardi Breeze is the efficiency. I like that they have techs to answer any questions I may have and issues are resolved immediately. There are online training courses to help you get the most out of the program. Easy to track tenant activity. **What do you dislike about Yardi Breeze?** Some platform services are not available unless you upgrade service. **What problems is Yardi Breeze solving and how is that benefiting you?** I can reveiw things at a glance. On the dash board the open AR button helps me see what tenants have the largest balance and contact them to bring balances current. Makes collection activity a breeze. AP items can be reviewed in a glance or a check can printed with the push of a button. It reduces time and mistakes. Efficient when billing CAM or reimbursables to tenant. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze efficient and easy to use! We understand that some platform services may require a system upgrade, and we're constantly working to improve our offerings. Thank you for sharing your experience with us. ### 20. New to Breeze **Rating:** 3.5/5.0 stars **Reviewed by:** Angel G. | Director of Property Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Yardi Breeze?** I like the graphics that breeze has to offer. **What do you dislike about Yardi Breeze?** I do not like the current budget format. **What problems is Yardi Breeze solving and how is that benefiting you?** Accurately accounting for rental payments **Official Response from Max Glassburg:** > We're glad to hear that you like the graphics in Yardi Breeze! We appreciate your note about budgeting and would like to know more about your concerns. Feel free to use our feedback function in the Help Center. ### 21. Welcome to new technology! **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Yardi Breeze?** We upgraded from Yardi Genesis, and Yardi made the transition smooth. The interface is easy to understand. The weekly checkins from the conversion staff was great. They answered our questions quickly and helped us find work arounds for how we used the software. Our staff uses Yardi every day in the office. We are starting to use the payment features on RentCafe to make it easier for our residents to interact with staff. **What do you dislike about Yardi Breeze?** Unfortunately, in order to get a main report that the management company uses, we'd have to upgrade. Since it is on the cloud and not desktop, entering information as I move through the fields on the screen take a bit more time for the cloud server to catch up. **What problems is Yardi Breeze solving and how is that benefiting you?** Our old version of Yardi was outdated and took a long time to respond on our server. We'll spend less time entering payments and have better ways of communicating with our residents in a timely manner. **Official Response from Max Glassburg:** > We're glad to hear that the transition from Yardi Genesis to Yardi Breeze went smoothly for you. Our team is dedicated to providing excellent support and we're thrilled that you found the weekly check-ins helpful. ### 22. Yardi Breeze to simplify all rental property needs **Rating:** 4.0/5.0 stars **Reviewed by:** Sandrine H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Yardi Breeze?** I love how easy it is to use this software. Everything was explained very well by our onboarding team for using this platform. When I had a question, our rep was quick to answer. I've also utilized the chat option, which was really fast for getting an answer. I love how it also integrates maintenance requests, so our tenants can enter their requests and it goes directly to our maintenance worker. When we have a to get information out to our tenants, you can send out a mass email/text/call to ensure everyone gets the message, such as water needing to be turned off for maintenance request. Such a smooth system to work with! **What do you dislike about Yardi Breeze?** Entering in tenant information and charges can be time consuming. Also, when looking at a tenants info for example and I want to go back, it takes me back to all property tenants and not just the property I was looking at originally. But honestly, not really any big negatives I've found yet! **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi Breeze brings together Property Management, Maintenance, and Leasing Admin all in one platform! It streamlines our process with residents and helps me to keep organized with only using the 1 system. **Official Response from Max Glassburg:** > Thank you for your feedback! We're glad to hear that you find the chat option helpful and that the maintenance request integration is making things easier for you and your tenants. ### 23. Great product at a good value **Rating:** 4.5/5.0 stars **Reviewed by:** Peter O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Yardi Breeze?** Our experience with Yardi Breeze Premier has been exceptionally positive, marked by an easy and seamless implementation process. The platform's user interface is intuitive, making navigation straightforward. Additionally, the help center serves as an invaluable resource for both refreshing our understanding of existing features and facilitating the adoption of new ones. The customer support, especially through chat, has proven to be an outstanding asset. While there are several features we've yet to explore, we're eager to integrate them across our team in the near future. **What do you dislike about Yardi Breeze?** Yardi Breeze Premier notably lacks in two areas. First, it doesn't support intercompany bookings, meaning invoices from one entity don't automatically appear as payables in another. Second, its corporate accounting functionality could be enhanced. Although it permits the creation of a corporate entity with a customer interface, this interface is less efficient compared to the property interface. Consequently, users must register customers as "tenants" to manage A/R aging effectively. A direct option for handling corporate books, especially for non-property customers, would greatly improve its functionality. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi Breeze Premier offers a straightforward solution for commercial real estate accounting, delivering enterprise-level features suitable for expanding firms. It meets the complex needs of such businesses without incurring the costs associated with comprehensive enterprise commercial real estate accounting software. **Official Response from Max Glassburg:** > Thank you for sharing your positive experience with Yardi Breeze Premier! We're glad to hear that the implementation process was easy and seamless, and that you find the user interface intuitive. We appreciate your feedback and are committed to continuously improving our platform. ### 24. It's been a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie S. | Development Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Yardi Breeze?** I love that with onboarding, they get back to you and answer questions the same day. I also love that when we are having our meetings and they are teaching me how to do certain tasks or putting something into the system, they take screenshots of the recording and send it the same day. This is huge because if it's been a couple days and I can't quite remember how we did something, I can go back to the notes that THEY took for me. It's step by step. I also love that they are based in the US. The last software we used was out of UK and I had to conform my schedule to theirs. This is way better! **What do you dislike about Yardi Breeze?** I think the only critique is that I would love an option for our onboarding meetings to not necessarily have a hard stop. Once your hour is up, you have to request another time. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi is extremely user-friendly. We have around 20 accounts (businesses) and before we would have a different file for each in quickbooks. This is allowing us to grow because my job will be done more efficiently through YardiBreeze **Official Response from Max Glassburg:** > We're thrilled to hear that you're enjoying the onboarding process and finding our system user-friendly. We appreciate your feedback about the onboarding meetings and will definitely take it into consideration for future improvements. ### 25. Best Software for Property Management **Rating:** 4.0/5.0 stars **Reviewed by:** Sagar B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** This is a good software to manage properties and properties related accounting. This has various features which are useful for any property manager or property business. **What do you dislike about Yardi Breeze?** I dislike few things, I believe these things can be improved. 1. At the time of posting journal / payment / receipt - if we are selecting any date, it should change the period according to selected date. 2. If we are copying any voucher then date should also be the same while copying the voucher, Currently it is entering current date after clicking on copy voucher. 3. There should be a scope of doing intra properties entries, sometimes, money is getting transferred or receiving from another property. This feature is missing from Yardi Breeze. 4. We also should have feature of posting journal of different properties into one journal. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi Breeze is solving property related accounting with ease that is benefiting me. **Official Response from Max Glassburg:** > Thank you for sharing your feedback on Yardi Breeze. We value your suggestions for improvement and encourage you to reach out to our support team to see if they have any additional suggestions for you. Also, be sure to leave these notes using the feedback in Breeze. Those notes get seen by our development team, and they take possible improvements to heart. ### 26. Invoicing, lease tracking & reconciliations **Rating:** 4.0/5.0 stars **Reviewed by:** Chartelle V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** I find Yardi fairly easy to use, customer service is great. I use Yardi daily M-F. I like the many features for tracking rent payments, cpi increases and following lease dates. I really like how I can correct mistakes and make adjustments. **What do you dislike about Yardi Breeze?** The bank occasionally drops when making deposits, which is annoying. I would like to see what check number is up next before I hit the payment or print number. Since we do electronic deposits, putting each payment in, depositing and printing a deposit slip is a bit time consuming. I would like to be able to make payments from the payment window without the invoices being grouped together automatically, i.e. PGE comes out at different times of the month, but I would like to go through the window and select multiple payments which are listed seperately. **What problems is Yardi Breeze solving and how is that benefiting you?** Helps with following lease dates and cpi charges. **Official Response from Max Glassburg:** > Thank you for sharing your feedback on Yardi Breeze! We're thrilled to hear that you find our platform easy to use and appreciate our customer service. We understand your concerns about the bank occasionally dropping during deposits and the ability to see the next check number before processing payments. Your suggestions for more flexibility in making payments are valuable, and we will definitely take them into consideration for future updates. If you have any further questions or need assistance, please don't hesitate to reach out to our support team. ### 27. User Friendly Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Yardi Breeze?** It is user friendly The customer support is amazing You are able to set your leases for the entire term and forget it until the lease nears end. I use for mostly commercial properties and other than a few adjustments it works well. I like that vendor and tenant COI's expirations are in the system . **What do you dislike about Yardi Breeze?** I think that some of my issues are because I am a commercial user. Most of my tenants find it hard to access Rent Cafe in the beginning. I wish I could create invoices for companies outside of customers and tenants I wish I could attach Bank Recs to the rec's in yardi and also I wish that Yardi Breeze would alert you if you are changing something that will effect a previously closed Bank Rec. I have had times I needed to go back 7 months to find where the unbalancing took place . **What problems is Yardi Breeze solving and how is that benefiting you?** The simplisity of learning and training on the program helps me tremendously **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze user-friendly and that our customer support has been amazing for you. We appreciate your feedback about the difficulties some tenants have with Rent Cafe, and we are working on making bank recs more convenient and flexible. ### 28. It's not very user friendly. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Yardi Breeze?** All our entities are in one location. With our old system, you have to go in and out to go from one property to another. **What do you dislike about Yardi Breeze?** Not very user friendly. You cannot edit anything. It's hard to find things. You cannot have different tabs like our old system. **What problems is Yardi Breeze solving and how is that benefiting you?** N/A **Official Response from Max Glassburg:** > Thanks for your feedback! We are constantly working to improve our system and will take your comments into consideration for future updates. Please tell us more about what you cannot edit or find so we can be of better help to you and others with our support. ### 29. Improved Tenant Portal **Rating:** 4.0/5.0 stars **Reviewed by:** Jackie P. | Asst Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Yardi Breeze?** The tenant portal has improved in the last year to assit with payments. **What do you dislike about Yardi Breeze?** Promoting a roommate is still a bit tricky since the system doesnt carry over the existing security deposit which is the option our team prefers and how its documented on the TAA Roommate Amendment Form. **What problems is Yardi Breeze solving and how is that benefiting you?** Tenant portals that allow tenants to view their balances & make online payments which maximizes our time in the office **Official Response from Max Glassburg:** > We're glad to hear that you've noticed improvements in the tenant portal for making payments. We appreciate your feedback about promoting roommates and the handling of security deposits. We will take this into consideration for future updates. ### 30. Very user friendly software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Yardi Breeze?** Yardi breeze makes property management a breeze! I love being able to take payments through rent cafe and everything automaticlaly populates on breeze it saves so much time. I used yardi genesis for years and loved that program but breeze has so many nice features that are automated that you had to do manually in genesis. **What do you dislike about Yardi Breeze?** I am very new to the program so still learning but I wish that when you opened breeze there was somewhere that populated notices telling you everything that took place that day. (i.e. any maintenance requests, someone paid rent, anything that was new) **What problems is Yardi Breeze solving and how is that benefiting you?** having a cloud based system **Official Response from Max Glassburg:** > It's great to hear that Yardi Breeze is making property management easier for you! We understand the importance of having a centralized system for notices and updates. The is a CRM queue built into Breeze Premier. If that appeals to you, please reach out and speak to one of our experts for guidance. ### 31. Yardi Breeze is a Breeze to learn and use **Rating:** 5.0/5.0 stars **Reviewed by:** Jodi R. | Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Yardi Breeze?** It is fairly intutive and I like that I can work anywhere and my clients get there reports easily. **What do you dislike about Yardi Breeze?** I would like a better way to offer solutions or possible upgrades on the site, there are features in the old Genesis program that still would be helpful in Breeze **What problems is Yardi Breeze solving and how is that benefiting you?** The ease of working remotely and my clients see there reports instantly **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze intuitive and convenient for remote work. If you haven't yet, take a look at Breeze Premier, which may have some of the expanded features you're looking for. Thanks for your feedback! ### 32. My opinion **Rating:** 3.5/5.0 stars **Reviewed by:** Isabel T. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Yardi Breeze?** What I like best about Yardi Breeze is that it simplifies your job with all the tools it has. **What do you dislike about Yardi Breeze?** What I dislike about Yardi Breeze is the options on customer support when needing help. It would be perfect if you could get answers to your questions faster than wait 24hrs for someone to make contact with you. **What problems is Yardi Breeze solving and how is that benefiting you?** Is our first time utilizing Yardi Breeze for the management company so, of course we had many questions. I dont have an expecific question that has benefit, I think all questions are good and helpful while learning the software. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze's tools helpful in simplifying your job. Please continue to use the live chat service and let us know about any slow response times. This is unusual, but it does happen. If it keeps happening, we'll take a look behind the scenes to see what's going on. ### 33. Wonderful software for owners with mutiple properties **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar C. | Property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Yardi Breeze?** Ilove the cloud base use, i can jump on my properties from anywere. **What do you dislike about Yardi Breeze?** I dont like that i dont have access to global accouting, **What problems is Yardi Breeze solving and how is that benefiting you?** rent collection and collection visability **Official Response from Max Glassburg:** > We're glad to hear that you love the cloud-based accessibility of Yardi Breeze. We understand the importance of having access to your properties from anywhere. We appreciate your feedback! ### 34. For the most part we are pretty happy with Breeze **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Yardi Breeze?** Ease of use and the ability to attach backup to most areas of the system. Financial reporting is also very flexible and easy to run. The live chat feature is also very useful when you need help. **What do you dislike about Yardi Breeze?** Sometimes there are wierd little quirks in the sytem that can end up burning a lot of you time when they happen. **What problems is Yardi Breeze solving and how is that benefiting you?** Helps with both our operational and accounting/finance needs as a business **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze easy to use and appreciate the flexibility of the financial reporting. Our live chat feature is designed to provide quick assistance, and we're pleased to hear that it has been useful for you. We understand that occasional quirks can be frustrating, and we are continuously working to improve the system to minimize these issues. ### 35. Clunky with limited technical capabilities **Rating:** 2.0/5.0 stars **Reviewed by:** Lennie F. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** Good customer service. Prompt responses. Knowledgeable team. RentCAFE is their best feature. **What do you dislike about Yardi Breeze?** Most importantly they software does not download banking information for accounting purposes. This is unheard of. All competitors download the banking info for matching needs. With Breeze all entries have to be manually entered. Additionally, their capabilities are limited. You can't enter a direct expense. You have to create a bed or for every gas station or create a journal entry.... Finally their reporting is extremely limited. I can't pull a report on tenant payments minus their credit card fee. They will only email you deposit reports that I have to review to find the specific deposit. Instead of one report. **What problems is Yardi Breeze solving and how is that benefiting you?** Consolidating all my properties into one account **Official Response from Max Glassburg:** > Thank you for sharing your feedback with us. We appreciate your kind words about our customer service team and RentCafe. We understand your concerns regarding the downloading of banking information and reporting capabilities. We strive to continuously improve our product, and your insights are valuable to us. If you have any additional suggestions or need assistance with anything else, please feel free to reach out. Thank you for choosing Yardi Breeze to consolidate your properties, and we look forward to working with you to improve your experience. ### 36. Seemingly has features, not very functional, half finished software **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** It can store data in a database. Can do online rent payment **What do you dislike about Yardi Breeze?** Terrible user interface. Want to have two Yardi windows open and work properly? Forget about it, the links you press in the second page will affect the 1st page. yardi does not inform its admin when they make changes to the tenants portal, when a tenant asks you and you have no idea it looks very unprofessional. Currently for tenants to verify their bank account a pop up will come to login to online banking. However if your bank is not supported you need to access the manually entering your bank account button, which is hidden and can only be accessed by opening and closing the popup sign in window 3 times. THIS IS TERRIBLE USER INTERFACE AND OUR CUSTOMERS ARE ALWAYS CONFUSED. the mass emailing tool is inconsistent, I emailed 100 people and 3/4 of the attachments didn't attach, Yardi has yet to tell me the reason. NSF error codes are hard to read, hard to tel what exactly is wrong with the tenants account, had a bug where one owners payment would get rejected if he paid on mobile web browser only, same bank account, using the app works and desktop works but use a mobile browser and your SOL. Also it takes 7 days for an NSF to get back to you, such a long turn around for failed payment method. There is no way to automate sending monthly reports. You can set up 2 late fees but you can only automate the posting on 1 of them. The property inspection tool is pretty unusable, you can't upload pics or files more than 5mb. There is no way to zoom in to see those photos, so there's no way to verify condition of unit. There is no way to filter and email tenants by who has paid and who has not. If your schedule charge ends and your tenant hasn't been moved out in Yardi, they will not get charged for the month, there is no warning or notification that this has happened. When autopay ends there is no reminder to tenant, if they're using autopay 9/10 times they will be late when it lapses, a simple email reminder would be nice, as an admin you can't even see when peoples autopay ends. ONE MAJOR FLAW IS THERE IS VIRTUALLY NO ACTION TRACKING, IF YOUR EMPLOYEE CHANGES A RENT AMOUNT THERE IS NO WAY TO IDENTIFY WHICH USER DID SO. THIS IS A HUGE SECURITY RISK. you can only track when a charge, receipt, property, or tenant is made. Anything else is completely untracked including editing all these fields. The support chat feature is horrendous. If you end your conversation it essentially deletes it so you don't have a chance to review the contents of the support unless you send yourself an email before the chat ends. God forbid you walk away from the computer and the chat ends and you have no idea what they said. Support chat users are usually not too knowledgeable about issues, often takes a few days for them to reach the actual technical team to get you an answer. This is terrible when it's the beginning of the month and people are having account issues, that's how much longer it will take to pay your owners. If you email your monthly property reports and your owner has multiple properties it will send multiple emails with reports individually attached, there is also no way to change the subject or body of the emails to differentiate them for your owners unless you do it one by one, which is extremely tedious. When you send mass emails there's no way to add CCs to people in your office unless you do it individually one by one (if you have 100 emails yes you have to edit each email one by one). There is no tenant portal support for tenants, get ready to be their support if any issues happen. The rentcafe rental application DOES NOT WORK PROPERLY. I've tested it numerous times with the support and they have yet to come to a good solution. Automatic lease generator? Forget about it, they give you a super simple text editor to write an entire lease? Formatting is so difficult, get ready to pull your hair out. If your tenant has a roommate registered for the online tenant portal you cannot see, you can only see if the main tenant (there can only be one) has registered. The search functionality is terrible, if you type in a name of a tenant there will ALWAYS be two profiles that show up, prospect and tenant. You cannot delete prospect profile. Also when you search an address of a property it will show ALL prospects and tenant (duplicate profiles) that have ever lived there. If you want to find the property sometimes you can't even find it. I typed in a property name with about 80 units and I get 17 search results, most of them being prospects. All in all Yardi does a great job of putting a facade of usability by having features that are not practical to use for a property manager. The software seems half finished and the developers don't seem like they have ever managed any properties before. I have suggested fixes to all of these issues above and I have seen no real fix implementations. They just keep adding more half finished not too useful features. **What problems is Yardi Breeze solving and how is that benefiting you?** Online rent payment. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze user-friendly and that you appreciate our live chat and customer support team. We'd like to hear more about your automation needs. We might actually have solutions available that can help! ### 37. Better than we had, but not everything we thought we were gaining **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** We converted to Yardi Breeze from two other property management platforms which were used in conjuction with a standalone accounting program and a standalone maintenance request platform. We had not tenant portals, one of the programs operated on a cash basis only with zero audit tracking functionality, and the other property management program was very dated with batch reports that were literally impossible to recreate. The staff time savings of having all of our accounting and property management in a single program has been enormous for our team. Gaining the tenant portals to allow our tenants the ability to view their documents, pay their balances, and enter work orders in a single place is another major gain for us. **What do you dislike about Yardi Breeze?** The maintenance request handling is limited at best. Once submitted there is no native way to handle to tenant communication. Tenants cannot update a request, view tech notes, or see attachments. There is not an email handler built into the program so all emailed conversations are detached from the maintenance request and must either be manually attached or be lost. Functionality of the mobile app, or desktop version viewed on a mobile device is also limited. We created custom tables to allow us to track unit appliance inventories, track lease inspections, and maintain a comprehensive list of unit items such as safety equipment, paint colors, furnace filters, etc. None of these tables can be viewed from the app or using the desktop version on a mobile device. This completely defeats a large part of the efficiency that we hoped to gain. User controls are not at all intuitive. Learnign which boxes must be selected to allow specific features takes a great deal of trial and error. Yardi did not have a comprehensive guide that they could provide to us. There is no way to allow partial access to information. For example we desired our maintenance team to have the ability to view tenant names, phone numbers, and email addresses but not see lease or financial information. This is not an option. If they have tenant view, then they have all financial data. **What problems is Yardi Breeze solving and how is that benefiting you?** We have eliminated redundancy and transparency in our financial reporting. All of our accounts are now handled in a consistent manner making accurate financial reporting much faster. **Official Response from Max Glassburg:** > Thank you for sharing your experience with Yardi Breeze. We're glad to hear that the consolidation of accounting and property management has been a significant time saver for your team, and that the tenant portals have provided added convenience. We also appreciate your feedback on the limitations with maintenance request handling and will take your comments into consideration for future updates. ### 38. Very Disappointed **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** I've always thought the Yardi product line was the best for property management accounting. I like the fact that Yardi Breeze has the Yardi name and is back up by the Yardi company. I hope that being Yardi they will make the necessary changes to Breeze. By the way, we use Yardi Breeze Premier. **What do you dislike about Yardi Breeze?** Since Yardi Genesis 2 was being left in the dust, we were basically forced to move to Yardi Breeze or leave the Yardi brand. Note: We couldn't afford Voyager. We were told that we would be able to do everything that Genesis 2 did. Well, that is not true. Breeze is a much simpler program that does not have the same capabilities. It's like the creators of Breeze were trying hard to please everyone and removed the more advanced portions of Genesis. As an example, we lost extremely important reports. Breeze offered to recreate them for us but they are definitely not the same. We lost a great deal. After using Breeze for 18 months, we still talk a great deal about our disappointment when we find yet another thing that is missing. If we had known, we would have researched and purchased another program. But we didn't want to leave Yardi and believed the hype. **What problems is Yardi Breeze solving and how is that benefiting you?** It has never solved any problems that Genesis 2 didn't. **Official Response from Max Glassburg:** > Thank you for sharing your feedback with us. We're sorry to hear about your disappointment with Yardi Breeze Premier. We understand your concerns about the transition from Genesis 2 and the missing features. We appreciate your loyalty to the Yardi brand and we want to ensure that your experience with Yardi Breeze meets your expectations. We would like to investigate further and address the specific issues you have encountered with the reports and functionalities. Please reach out to our support team so we can work on resolving these issues and improving your experience with Yardi Breeze Premier. Your feedback is valuable to us, and we are committed to making the necessary adjustments to better serve you. Thank you for your patience and understanding. ### 39. Makes property management way more manageable **Rating:** 5.0/5.0 stars **Reviewed by:** Josh L. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Yardi Breeze?** The ease of use as well as the remote access to all tenant documents **What do you dislike about Yardi Breeze?** The rent cafe is not geared towards commercial tenants **What problems is Yardi Breeze solving and how is that benefiting you?** helps us keep tenant payments streamlined as well as gives thema access to invoices and leases online, **Official Response from Max Glassburg:** > Thank you for your feedback. We understand the importance of catering to commercial tenants and will take your input into consideration for future improvements. If you haven't explored CommercialCafe, which is designed for commercial tenants, please let us know, and we'll talk about what it can offer. ### 40. Good tool, excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Lucero M. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Yardi Breeze?** it is friendly, the customer support is fantastic, we use it online and they resolve inmediately **What do you dislike about Yardi Breeze?** The initial process to update the information **What problems is Yardi Breeze solving and how is that benefiting you?** We manage the owners information, the postal listing, the ledgers, the invoices, the reports **Official Response from Max Glassburg:** > Thank you for sharing your positive experience with Yardi Breeze. We're glad to hear that our online platform and immediate issue resolution have been to your satisfaction! ### 41. Yardi Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Yardi Breeze?** The ease of setting up and navigation of the system, implemenation. Integration is supported by the team and they are in top form. The team is extremely hands on and willng to help in any way. Chat support is so helpful/user friendly. **What do you dislike about Yardi Breeze?** Trying to navigate the terminology without a coding device! Totally on us because we didn't reach out for guidance beforehand! :) **What problems is Yardi Breeze solving and how is that benefiting you?** This will allow all operating systems in one area. **Official Response from Max Glassburg:** > Thank you for sharing your experience with Yardi Breeze. We understand that navigating the terminology can be challenging, but we're glad to hear that our team was willing to help. We're here to support you every step of the way. ### 42. Yardi helps streamline our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Yardi Breeze?** Yardi is easy to use and helps keep our property managment business up and going. The option for tenants to pay via portal access is great! Anytime I have a question, the chat feature is there for me! Very helpful! **What do you dislike about Yardi Breeze?** I would love if Yardi Breeze included a more user friendly lease builder with the ability to esign directly. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi has made an (almost) one stop application to streamline property management needs. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze easy to use and helpful for your business. We appreciate your feedback about the lease builder and esign feature, and we do in fact have this capability as part of Breeze Premier. Please reach out to our experts if you'd like to learn more about it! ### 43. Yardi Breeze **Rating:** 3.5/5.0 stars **Reviewed by:** Carrie K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Yardi Breeze?** I like that Yardi is cloud based and can be accessed from any location, whether Im working from the office or working from home. I like the chat feature when I have a question. **What do you dislike about Yardi Breeze?** I don't like the Pay Scan service and feel it is very limited in it's ability. In addition, when considering Pay Scan, I felt like important details were left out that would have made me reconsider entering into a one year contract. I also dislike that we cannot get out of our contract even if we are unhappy with the service. **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi is a nice solution for property management needs. **Official Response from Max Glassburg:** > We're glad to hear that you appreciate the cloud-based accessibility and the chat feature. We understand your concerns about the PayScan service and contract terms. I'm escataling your concern, so we can figure out a solution. ### 44. Yardi Breeze is What We Chose to Use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Yardi Breeze?** The system is straightforward and very user-friendly. There are lots of capabilities that we have not even ventured upon! Yardi Breeze meets our criteria for all of our business needs! **What do you dislike about Yardi Breeze?** Lately, our office has been experience "downtime" with Yardi Breeze, often 2-3 hrs before we can resume our work. There are no warnings nor notices when system will be up and running again. I wish there were a way to correct a payable once entered. There are some entries you can edit; otherwise, you would have to go and delete the whole transaction. **What problems is Yardi Breeze solving and how is that benefiting you?** One aspect Yardi Breeze is advantageous is sending out rent increase letters, and all the info is pulled from their account and made into a formal letter format, thus reducing human error. It has also helped our office eliminate paper waste by downloading documents into the system. **Official Response from Max Glassburg:** > Thank you for your positive feedback about Yardi Breeze meeting your business needs. We understand the frustration caused by the recent downtime, and we are committed to resolving this issue promptly ### 45. Outstanding Program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Yardi Breeze?** What i like the best is that we can have all our tenants as well as maintenance issues and prospects all in one place. Can attach all invoices, pictures, leases etc, do not have to look in multiple places to find like before. Also like that yardi automatically sends out late fees. We use Yardi everyday and it is very easy to use and set up. They offer great customer support and have online tutorials which makes it very easy to resolve any issues. **What do you dislike about Yardi Breeze?** the only thing that i do not like about yardi is when you search under tenants it would make it much easier if the tenant names were organized by property. **What problems is Yardi Breeze solving and how is that benefiting you?** It helps keep everything organized and in one spot. you get reminders of lease expiration and it automatically sends out late fees. **Official Response from Max Glassburg:** > We're thrilled to hear that you find Yardi Breeze to be an outstanding program! We appreciate your feedback and are glad to hear that our platform has helped streamline your operations. We understand the importance of organizing tenant names by property and will take this into consideration for future improvements. Thank you for choosing Yardi Breeze! ### 46. Very effective for what we need **Rating:** 4.0/5.0 stars **Reviewed by:** Katherine C. | Facilities Maintenance Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Yardi Breeze?** The most helpful is how we are able to keep all of our tenant's information in one place and have easy access to essential information very quickly instead of needing to read through leasing documents for what we need at the time. **What do you dislike about Yardi Breeze?** Sending maintenance requests to vendors would be easier if we could input their contact information but not make them full users. Would make tracking and updating the request more effective for us. **What problems is Yardi Breeze solving and how is that benefiting you?** Rather than needing to use 3 or 4 different programs, we were able to streamline all our procedures and information into one program. **Official Response from Max Glassburg:** > Thank you for sharing your positive experience with Yardi Breeze! We're thrilled to hear that it has been effective in streamlining your procedures and information. Your feedback about inputting vendor contact information for maintenance requests is valuable. If you have any more suggestions or need assistance, please feel free to reach out to our support team. We appreciate your business! ### 47. Bulky interface with a long road of improvements ahead... **Rating:** 1.0/5.0 stars **Reviewed by:** Kelsey R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Yardi Breeze?** The support team is friendly and tries to help the best they can. **What do you dislike about Yardi Breeze?** -The product isn't user friendly or easy to use -Implementation and integration has been slow with a lack of full training/transfer of knowledge -Often times when I reach out to support, it takes days to receive a response or solution -There have been many glitches or shortcomings on products included in Breeze -The interface isn't as comprehensive or seemless for property managers or users as competitors products I have used **What problems is Yardi Breeze solving and how is that benefiting you?** Yardi is helping our company bring our archaic paper applications and leases online, which is helpful. However, there are so many funtions of the application and leasing system that don't work for us, or need workarounds, that it is hard to rely on it fully. **Official Response from Max Glassburg:** > Thank you for sharing your experience. I have escalated your concerns to our support team for immediate follow-up. ### 48. We've begin using Yardi to help track maintenance requests at our business park. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Yardi Breeze?** The organizational factor it brings to our maintenace requests. **What do you dislike about Yardi Breeze?** There are times it feels a little clunky navigating around in the tenant section, but that may just be us needing to get used to the platform. **What problems is Yardi Breeze solving and how is that benefiting you?** Better organization of issues so they are not getting lost in emails. This allows us to communicate between tenants and vendors better. **Official Response from Max Glassburg:** > We're pleased to hear that Breeze is helping with better organization of maintenance requests and communication between tenants and vendors. We especially appreciate your feedback on the navigation in the tenant section! ### 49. The best property management software I've used...but still room for improvement. **Rating:** 4.0/5.0 stars **Reviewed by:** Kaylee P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Yardi Breeze?** The best part about Yardi Breeze is the eaze of use. The software is intuitive and easy to walk yourself through. It is simply laid out and provides helpful tools to make the life of a property manager less-complicated. **What do you dislike about Yardi Breeze?** While it is helpful to have a customer support chat box available, it seems that their support workers do not always know how to help with some issues. Additionally, I have found it frustrating that they do not offer phone support for free (you are charged additionally for this) and that they do not offer support/trouble shooting directly to the tenants/end users when they need help with their Rent Cafe accounts. **What problems is Yardi Breeze solving and how is that benefiting you?** The most complicated issues I have had the need to resolve invovle modifying accounts for the general ledger. I have had most of my issues resolved in this regard, but they had to be resolved internally with the Yardi Breeze team and it took about 2 weeks to complete. Other than that, I would like to see online support implemented for the RentCafe users (the tenants trying to pay rent). As an administrator/property manger, I often do not have the access to view the screens that the tenants are viewing on RentCafe, so my ability to help them directly is extremely limited. It is confusing to have to be the middle man, explaining the tenant's issues to the customer support chat line on our end. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze intuitive and easy to use. We appreciate your feedback about the support experience and the need for improved assistance for tenants using RentCafe. We are constantly working to enhance our support services and will take your comments into consideration for future improvements. ### 50. Multi-Family & Commercial Real Estate User **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Yardi Breeze?** Breeze is not cumbersome. Relatively easy to navigate. Customer Support team is generally quit to resolve issues or escalate has needed. **What do you dislike about Yardi Breeze?** Getting permissions to properly work from user to user is a challenge. RentCafe integration isn't the best. We're limited on what we can do. **What problems is Yardi Breeze solving and how is that benefiting you?** Residental tenant online insurance purchasing is not integrating properly to RentCafe for our tenants. **Official Response from Max Glassburg:** > We're glad to hear that you find Yardi Breeze easy to navigate and that our Customer Support team is responsive. We understand the challenges with permissions and RentCafe integration, and we're continuously working to improve these areas. Thank you for your feedback. ## Yardi Breeze Discussions - [How do I start the new year with old records? Have an existing company and want to Start Jan 1 with all accounting information. We currently use QuickBooks](https://www.g2.com/discussions/35530-how-do-i-start-the-new-year-with-old-records-have-an-existing-company-and-want-to-start-jan-1-with-all-accounting-information-we-currently-use-quickbooks) - 2 comments, 1 upvote - [Who owns Yardi breeze?](https://www.g2.com/discussions/who-owns-yardi-breeze) - 3 comments - [Does Yardi Breeze have a mobile app?](https://www.g2.com/discussions/does-yardi-breeze-have-a-mobile-app) - 3 comments - [What property types are supported in Yardi breeze?](https://www.g2.com/discussions/what-property-types-are-supported-in-yardi-breeze) - 1 comment - [View Yardi Breeze pricing details and edition comparison](https://www.g2.com/products/yardi-breeze/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-10+06%3A47%3A55+-0500&secure%5Bsession_id%5D=86846879-cf1c-4305-9c91-e2135afdcc42&secure%5Btoken%5D=8287c1abd6d33cf2743625bacfd0602447f4472f3bcaed26fd555b75e6fb43f7&format=llm_user) ## Yardi Breeze Integrations - [Bluemoon Enterprise](https://www.g2.com/products/bluemoon-enterprise/reviews) - [Snappt](https://www.g2.com/products/snappt/reviews) - [Yardi Investment Suite](https://www.g2.com/products/yardi-investment-suite/reviews) - [Yardi RENTCafe](https://www.g2.com/products/yardi-rentcafe/reviews) ## Yardi Breeze Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Communication** - Mass Communication - Calendar - Member Notifications - Digital Bulletin Board - Website Builder **Platform Basics** - Interoperability - Reporting **Unit Management** - Reservation System - Inventory Tracking - Management Reports **Portfolio Monitoring** - Asset Management - Portfolio Management - Market Research - Investment Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Member Management** - Member Profiles - Member Database **Platform Content** - Automation **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Logistics & Operations** - Industry-Specific CRM - Payment Processing - Customer Communications - Customer Portal - AR/AP Management **Investment Operations Management** - Investor Portal - Back-Office Operations - Fundraising Management - Deal Management - Financial Calculator - Investor Reporting **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management **Platform Data** - Visualization - Dashboard - Alerts and Notifications **Platform Performance** - Reporting **Platform Additional Functionality** - Cloud - Portal - Investor Statements - Mobility **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Yardi Breeze Alternatives - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (258 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,020 reviews) - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (658 reviews)