--- title: Yapstone Reviews meta_title: 'Yapstone Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Yapstone works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 12 scale: '5' date_modified: '2026-07-07' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # Yapstone Reviews **Vendor:** yapstone **Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways) **Average Rating:** 3.9/5.0 **Total Reviews:** 12 ## About Yapstone Yapstone provides online payment solutions for marketplaces and software companies around the world. Yapstone has been recognized on the Inc. 5000 list of Fastest-Growing Private Companies for ten consecutive years with customers that include HomeAway, Kigo, and VRBO. The company has raised over $120 million from investors including Premji Invest, Accel Partners, Meritech Capital and MasterCard. Yapstone has offices in Walnut Creek, Santa Monica, and Ireland. ## Yapstone Reviews ### 1. Their customer service is detestable, they are never available to answer questions over the phone **Rating:** 3.5/5.0 stars **Reviewed by:** Trinidad N. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2020 **What do you like best about Yapstone?** Nothing, there is absolutely nothing that can be rescued about this application, everything it offers is terrible and of low quality, it is definitely not something that I would recommend to my friends. **What do you dislike about Yapstone?** Their customer service is obnoxious, they are never available to answer questions over the phone, they tell you that you should send emails that never respond (and will not respond), they spend their time debiting my bank account for the cost of services that I do not I am even currently using or that I have even contracted, the only time that indeed if I bought a service (I was testing and I see that it was a big mistake) they made the debit but they have not updated the status or they have enabled the service and neither They even respond to messages with some guidance or what should I do, I just gave up that money and I am currently doing the steps to finish blocking this application from my bank accounts so that they do not continue debiting money for services that I have not received **What problems is Yapstone solving and how is that benefiting you?** Basically, I have not used it at all because my user experience in the first weeks was quite poor, which led me to make the decision to decline to continue using this application in the future. ### 2. ... sensitive to the vacation rental industry's needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Tina N. | Support Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2019 **What do you like best about Yapstone?** It adds insult to injury when a guest has to be refunded, but Yapstone removes some of the sting with net billing. **What do you dislike about Yapstone?** *It takes too long to set up an account with Yapstone. *I don't like it that Yapstone does not require the CVV code because this is the only way a reservationist knows that the booker on the phone has the card in their hand. *Yapstone needs to continue to develop a reverse ACH process for making payments from a management company to their owners. **Recommendations to others considering Yapstone:** Net billing is important. **What problems is Yapstone solving and how is that benefiting you?** Yapstone's tokenization is easier and this makes the transactions go a little faster. ### 3. Simple, Easy Card Processing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Yapstone?** Net Returns, No middle ware (gateway) required, fast direct communication with Yapstone servers. Yapstone offers an easy to use portal for merchants to review their card charges **What do you dislike about Yapstone?** Tokenization of card data does not include CVV number or any sort of card verification. So if you tokenize a card for later use there is no benefit of the CVV data to verify the customer has the card in their hand. Of this is with card not present transactions. **What problems is Yapstone solving and how is that benefiting you?** Yapstone provides reasonable card processing rates and doesn't require some sort of gateway software installed on your network. Not having to have a gateway software to process transactions makes it easy to make our software more portable and still be able to process credit cards. ## Yapstone Discussions - [Does Yapstone provide revenue share of payments?](https://www.g2.com/discussions/revenue-sharing) - 1 comment, 1 upvote - [Does Yapstone provide assistance with managing chargebacks?](https://www.g2.com/discussions/chargebacks-d05282d4-29af-4a91-9f07-70cfc4f0e0a4) - 1 comment, 1 upvote - [What type of security and compliance measures does Yapstone take?](https://www.g2.com/discussions/security-and-compliance-89b3e32a-5e41-46a6-9f81-b9e53d836a4e) - 1 comment, 1 upvote - [What do you mean by "tailored approach to payments"?](https://www.g2.com/discussions/tailored-approach) - 1 comment, 1 upvote - [What types of businesses does Yapstone enable?](https://www.g2.com/discussions/business-types) - 1 comment, 1 upvote - [View Yapstone pricing details and edition comparison](https://www.g2.com/products/yapstone/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A24%3A06+-0500&secure%5Bsession_id%5D=c56275b9-021c-4d46-bb2f-0713dfc0276e&secure%5Btoken%5D=1f4db4259cf4b1ea244682ae2c23acc6250a75951f666a976ac00c68ea2b6724&format=llm_user) ## Yapstone Features **Payment Options** - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Self Service Portal **Payment Methods** - ACH - Credit and Debit - Wire Transfer **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Data Sources** - Internal - External - Consolidation **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports - Reporting/Analytics **Analysis** - KPIs - Compliance - Dashboards **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Response** - Device Tracking - Fraud Markers - Blacklisting - Bot Mitigation **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Additional Functionality** - Onboarding - Risk Management - Digital Signature - Workflow Management - Data Capture and Transfer - Consent Management - Customer Data Management - AI Copilot - Mobile Access - For Financial Institutions - Audit Trail - Video Conferencing - Behavior Tracking - API - Compliance Management - Blockchain Support - SDKs - Search/Filter - Geolocation - Generative AI - Multi-Language - Scheduling - Authentication - Case Management - Approval Process Control - Alerts/Notifications - Access Controls/Permissions - Lifecycle Management - Secure Data Storage - Address Validation - Biometrics - Document Management - Forms Management **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Accounting integration - E-commerce Integration **Payment Types** - AP Automation - E-Commerce - Retail **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - Enterprise Payment** - Adaptive Learning ## Top Yapstone Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,693 reviews) - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (367 reviews) - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) - 4.6/5.0 (601 reviews)