Reverse Logistics has become essential in managing the e-commerce and spare parts businesses. With the appropriate processes, returned parts can easily be redirected to fulfill new customer demand. Improving these backend operations can provide significant competitive advantages to an organization.
Yantra Commerce can help you run your Reverse Logistics operations like a well-oiled machine. Our solution will model the entire end to end Reverse Logistics supply chain, not just the customer interfacing leg like other solutions. This key differentiator is pivotal for managing the effectiveness of the solution to monitor and improve the efficiency of handling and extracting value from returned items. Our solution even provides the option to automate end to end operations for even the most complex supply chains.
Some of the key features that provide Yantra Commerce its competitive edge includes: Return Orchestration, Install Base Management, Service Request Management, Vendor Collaboration, and Warranty Management.