--- title: YakChat Reviews meta\_title: 'YakChat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 20 reviews by the users' company size, role or industry to find out how YakChat works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 20 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- ### YakChat Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of YakChat, seamlessly managing conversations within familiar platforms like Teams and Webex. [(6 mentions)](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2305770&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** of YakChat, enhancing communication directly within familiar platforms like Microsoft Teams and Outlook. [(5 mentions)](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2284987&qs=pros-and-cons#reviews) Users love the **seamless communication** on YakChat, enhancing efficiency and convenience in messaging with clients and colleagues. [(4 mentions)](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2305833&qs=pros-and-cons#reviews) Users find the **setup ease** of YakChat exceptional, appreciating the quick and effortless integration into their apps. [(4 mentions)](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2305734&qs=pros-and-cons#reviews) Users appreciate the **seamless integration** of YakChat, enhancing collaboration without needing to switch between applications. [(3 mentions)](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2284962&qs=pros-and-cons#reviews) Users experience **connectivity issues** with YakChat, leading to slow performance and message refresh delays. [(3 mentions)](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2284990&qs=pros-and-cons#reviews) Users find YakChat lacking in **key features** like advanced reporting, video calls, and customization options. [(3 mentions)](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2305839&qs=pros-and-cons#reviews) Users find YakChat's interface **not intuitive** , feeling clunky and experiencing slow message refresh rates. [(3 mentions)](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2284938&qs=pros-and-cons#reviews) Users face **offline limitations** with YakChat, impacting tracking and mobile experience, leading to slower response actions. [(2 mentions)](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2305827&qs=pros-and-cons#reviews) Users frequently experience **slow loading** times, impacting message refresh rates and overall usability, particularly on weaker connections. [(2 mentions)](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2284952&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of YakChat ##### 1. Ease of Use Users value the **ease of use** of YakChat, seamlessly managing conversations within familiar platforms like Teams and Webex. [ See 6 mentions ](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2305770&qs=pros-and-cons#reviews) See Related User Reviews PJ Prakhar J. Enterprise (\> 1000 emp.) 4.0/5 "Simple and Reliable Messaging Tool" What do you like about YakChat? Honestly, the best thing about YakChat is how effortlessly it lets me text customers from my desktop. It just works smoothly and makes communication m ![Harshul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshul S.") HS Harshul S. Enterprise (\> 1000 emp.) 4.0/5 "Makes SMS Easy Inside Teams Just Needs Better Reporting" What do you like about YakChat? It’s super convenient. I can send and receive texts right inside Microsoft Teams without switching apps. Setup was quick, and it just works. Great for ##### 2. Integrations Users appreciate the **seamless integrations** of YakChat, enhancing communication directly within familiar platforms like Microsoft Teams and Outlook. [ See 5 mentions ](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2284987&qs=pros-and-cons#reviews) See Related User Reviews ![Sangam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sangam M.") SM Sangam M. Enterprise (\> 1000 emp.) 5.0/5 "User-Friendly Design: Designed for immediate" What do you like about YakChat? Instead of switching apps, users can send and receive text messages directly within their familiar Microsoft Teams, Outlook, or Webex interfaces. BT Balaji T. Small-Business (50 or fewer emp.) 5.0/5 "Built for Teams & Collaboration" What do you like about YakChat? YakChat integrates smoothly into team environments. It’s especially useful for project-based teams that want something between Slack and email. ##### 3. Communication Users love the **seamless communication** on YakChat, enhancing efficiency and convenience in messaging with clients and colleagues. [ See 4 mentions ](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2305833&qs=pros-and-cons#reviews) See Related User Reviews PJ Prakhar J. Enterprise (\> 1000 emp.) 4.0/5 "Simple and Reliable Messaging Tool" What do you like about YakChat? Honestly, the best thing about YakChat is how effortlessly it lets me text customers from my desktop. It just works smoothly and makes communication m ![Harshul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshul S.") HS Harshul S. Enterprise (\> 1000 emp.) 4.0/5 "Makes SMS Easy Inside Teams Just Needs Better Reporting" What do you like about YakChat? It’s super convenient. I can send and receive texts right inside Microsoft Teams without switching apps. Setup was quick, and it just works. Great for ##### 4. Setup Ease Users find the **setup ease** of YakChat exceptional, appreciating the quick and effortless integration into their apps. [ See 4 mentions ](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2305734&qs=pros-and-cons#reviews) See Related User Reviews RC Ryan C. Small-Business (50 or fewer emp.) 4.5/5 "Great option to benefit your business" What do you like about YakChat? It was very quick and easy to get set up and implemented on our app. ![Harshul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshul S.") HS Harshul S. Enterprise (\> 1000 emp.) 4.0/5 "Makes SMS Easy Inside Teams Just Needs Better Reporting" What do you like about YakChat? It’s super convenient. I can send and receive texts right inside Microsoft Teams without switching apps. Setup was quick, and it just works. Great for ##### 5. Team Collaboration Users appreciate the **seamless integration** of YakChat, enhancing collaboration without needing to switch between applications. [ See 3 mentions ](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2284962&qs=pros-and-cons#reviews) See Related User Reviews ![Sangam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sangam M.") SM Sangam M. Enterprise (\> 1000 emp.) 5.0/5 "User-Friendly Design: Designed for immediate" What do you like about YakChat? Instead of switching apps, users can send and receive text messages directly within their familiar Microsoft Teams, Outlook, or Webex interfaces. BT Balaji T. Small-Business (50 or fewer emp.) 5.0/5 "Built for Teams & Collaboration" What do you like about YakChat? YakChat integrates smoothly into team environments. It’s especially useful for project-based teams that want something between Slack and email. ### 5 Cons or Disadvantages of YakChat ##### 1. Connectivity Issues Users experience **connectivity issues** with YakChat, leading to slow performance and message refresh delays. [ See 3 mentions ](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2284990&qs=pros-and-cons#reviews) See Related User Reviews ![Earl D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Earl D.") ED Earl D. Mid-Market (51-1000 emp.) 4.5/5 "One Place for All Our 2FA/OTP Codes Across Accounts" What do you dislike about YakChat? Quite a few outages, which affects the abillity for logging into sites. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy Setup and Communication, but Performance Drops with Slow Internet" What do you dislike about YakChat? Sometimes gets slow, work not stable with slow internet ##### 2. Missing Features Users find YakChat lacking in **key features** like advanced reporting, video calls, and customization options. [ See 3 mentions ](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2305839&qs=pros-and-cons#reviews) See Related User Reviews ![Harshul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshul S.") HS Harshul S. Enterprise (\> 1000 emp.) 4.0/5 "Makes SMS Easy Inside Teams Just Needs Better Reporting" What do you dislike about YakChat? The reporting tools could be better, I wish I could track message delivery and replies more easily. Also, the mobile experience isn’t as smooth as des ![Giorgi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giorgi M.") GM Giorgi M. Small-Business (50 or fewer emp.) 3.5/5 "testing diferrent chats : Yakchat" What do you dislike about YakChat? YakChat only supports one-to-one SMS, poorer than concurents ##### 3. Not Intuitive Users find YakChat's interface **not intuitive** , feeling clunky and experiencing slow message refresh rates. [ See 3 mentions ](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2284938&qs=pros-and-cons#reviews) See Related User Reviews PJ Prakhar J. Enterprise (\> 1000 emp.) 4.0/5 "Simple and Reliable Messaging Tool" What do you dislike about YakChat? The only thing I dislike about YakChat is that the interface can feel a bit basic at times. ![Arnold C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arnold C.") AC Arnold C. Small-Business (50 or fewer emp.) 4.0/5 "Good" What do you dislike about YakChat? Learning curves for Admins, limited free versions, features, pricing models, and Support response times that takes ages! ##### 4. Offline Limitations Users face **offline limitations** with YakChat, impacting tracking and mobile experience, leading to slower response actions. [ See 2 mentions ](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2305827&qs=pros-and-cons#reviews) See Related User Reviews RC Ryan C. Small-Business (50 or fewer emp.) 4.5/5 "Great option to benefit your business" What do you dislike about YakChat? Sometimes when we need specific request to the user interface being made it can take some time to action ![Harshul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshul S.") HS Harshul S. Enterprise (\> 1000 emp.) 4.0/5 "Makes SMS Easy Inside Teams Just Needs Better Reporting" What do you dislike about YakChat? The reporting tools could be better, I wish I could track message delivery and replies more easily. Also, the mobile experience isn’t as smooth as des ##### 5. Slow Loading Users frequently experience **slow loading** times, impacting message refresh rates and overall usability, particularly on weaker connections. [ See 2 mentions ](https://www.g2.com/products/yakchat/reviews?filters%5Bsentiment_snippet%5D=2284952&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy Setup and Communication, but Performance Drops with Slow Internet" What do you dislike about YakChat? Sometimes gets slow, work not stable with slow internet ![RAVI S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAVI S.") RS RAVI S. Small-Business (50 or fewer emp.) 4.0/5 "Convenience inside Teams/Webex" What do you dislike about YakChat? It works, but compared to modern messaging apps, the interface looks clunky and isn’t as smooth and sometimes messages don’t refresh immediately — I h ## Top-Rated Alternatives [ ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") Zoom Workplace 4.5/5(56,556) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") Google Workspace 4.6/5(48,165) ](https://www.g2.com/products/google-workspace/reviews) [ ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack") Slack 4.5/5(39,266) ](https://www.g2.com/products/slack/reviews) [ View All Alternatives ](https://www.g2.com/products/yakchat/competitors/alternatives) ![Rahul k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul k.") RK Rahul k. Student of B.tech computer science Computer Software Small-Business (50 or fewer emp.) 10/8/2025 "Yakchat" 4/5 What do you like best about YakChat? Ease of Use: YakChat is designed for ease of use, allowing users to manage and respond to conversations from a familiar interface within Teams or Webex. Security: Access to YakChat is secure through Microsoft Teams SSO and Entra ID, eliminating the need for separate credentials. Affordability: YakChat is noted for its competitive pricing, often undercutting competitors, making it a budget-friendly option. Review collected by and hosted on G2.com. What do you dislike about YakChat? I am using this since 3 month, I never faced any problems that's why I say nothing. Review collected by and hosted on G2.com. What problems is YakChat solving and how is that benefiting you? For business purpose I am using. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Earl D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Earl D.") ED Earl D. Endpoint Systems Engineer Information Technology and Services Mid-Market (51-1000 emp.) 1/22/2026 "One Place for All Our 2FA/OTP Codes Across Accounts" 4.5/5 What do you like best about YakChat? We used it for all our 2FA/ OTP codes, for all our different accounts. Review collected by and hosted on G2.com. What do you dislike about YakChat? Quite a few outages, which affects the abillity for logging into sites. Review collected by and hosted on G2.com. What problems is YakChat solving and how is that benefiting you? Central point for 2FA methods for our team, which integrates into MS Teams. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![RAVI S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAVI S.") RS RAVI S. Software Engineer Computer Software Small-Business (50 or fewer emp.) 9/30/2025 "Convenience inside Teams/Webex" 4/5 What do you like best about YakChat? No need to juggle phones or open a separate texting platform. Messages pop up where I already work.If I’m on leave, a teammate can pick up replies without losing track. Very useful for customer support. Review collected by and hosted on G2.com. What do you dislike about YakChat? It works, but compared to modern messaging apps, the interface looks clunky and isn’t as smooth and sometimes messages don’t refresh immediately — I had to reload or wait before seeing incoming SMS. Review collected by and hosted on G2.com. What problems is YakChat solving and how is that benefiting you? Before YakChat, I had to juggle between my phone, email, and Microsoft Teams to stay on top of SMS. Messages often slipped through the cracks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RC Ryan C. Operations manager Small-Business (50 or fewer emp.) 12/10/2025 "Great option to benefit your business" 4.5/5 What do you like best about YakChat? It was very quick and easy to get set up and implemented on our app. Review collected by and hosted on G2.com. What do you dislike about YakChat? Sometimes when we need specific request to the user interface being made it can take some time to action Review collected by and hosted on G2.com. What problems is YakChat solving and how is that benefiting you? It is freeing up time from us dealing with customers unless they have more direct queries Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sachin Kumar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachin Kumar M.") SM Sachin Kumar M. MERN Stack Developer Mid-Market (51-1000 emp.) 9/30/2025 "Very Simple and smart messaging tool" 4/5 What do you like best about YakChat? Its integration with Microsoft Teams is excellent. I find it very easy to use and extremely helpful. I use it daily, and I’ve also found the customer support to be very helpful. Review collected by and hosted on G2.com. What do you dislike about YakChat? There’s really nothing to dislike here; I found it very useful. Review collected by and hosted on G2.com. What problems is YakChat solving and how is that benefiting you? I found it very secure for sending messages to my colleague, and it is also extremely easy to send and receive messages. The notification features are good as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite BT Balaji T. Sr. Software Engineer Small-Business (50 or fewer emp.) 10/1/2025 "Built for Teams & Collaboration" 5/5 What do you like best about YakChat? YakChat integrates smoothly into team environments. It’s especially useful for project-based teams that want something between Slack and email. Review collected by and hosted on G2.com. What do you dislike about YakChat? YakChat seems to focus on text and voice messaging but lacks video calling capabilities, which is a big drawback for teams that prefer having video options. Review collected by and hosted on G2.com. What problems is YakChat solving and how is that benefiting you? It’s ideal for businesses and teams that need a space for communication without the formality of email or the overwhelming pace of platforms like Slack. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Giorgi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giorgi M.") GM Giorgi M. Lecturer/QA Engineer Gambling & Casinos Small-Business (50 or fewer emp.) 10/11/2025 "testing diferrent chats : Yakchat" 3.5/5 What do you like best about YakChat? more than one inbox,easy to set up, affordable price Review collected by and hosted on G2.com. What do you dislike about YakChat? YakChat only supports one-to-one SMS, poorer than concurents Review collected by and hosted on G2.com. What problems is YakChat solving and how is that benefiting you? it integrates sms to microsoft teams Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Arnold C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arnold C.") AC Arnold C. Accounts Small-Business (50 or fewer emp.) 10/2/2025 "Good" 4/5 What do you like best about YakChat? Real time communication, Multi - platform support from time to time and User-friendly interface. Review collected by and hosted on G2.com. What do you dislike about YakChat? Learning curves for Admins, limited free versions, features, pricing models, and Support response times that takes ages! Review collected by and hosted on G2.com. What problems is YakChat solving and how is that benefiting you? Overcoming limitations across other platforms, ensuring critical messages to be delivered, automation services and much more. Review collected by and hosted on G2.com. Show More 10/7/2025 Validated ReviewerIncentivizedSource: G2 invite ![Anuraag D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuraag D.") AD Anuraag D. Gen AI Engineer Small-Business (50 or fewer emp.) 10/1/2025 "Loved the innovation" 5/5 What do you like best about YakChat? Direct integration of sms and mms into microsoft teams Review collected by and hosted on G2.com. What do you dislike about YakChat? Data access of personal information, which may be sent to third party apps Review collected by and hosted on G2.com. What problems is YakChat solving and how is that benefiting you? It is bringing a Collab of different technologies together. Which helps a lot Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 9/30/2025 "Best Software for messaging in real-time and make work more easy and convenient" 5/5 What do you like best about YakChat? It is easily integrated from Microsoft team and works in real-time Review collected by and hosted on G2.com. What do you dislike about YakChat? It is integrated with limited partners and software Review collected by and hosted on G2.com. What problems is YakChat solving and how is that benefiting you? It's solving our problem which is fraudulent activity for communication and details sharing through OTP & 2 Way SMS/MMS sharing in real-time without any data breach and works accurately without any delay and glitch. Review collected by and hosted on G2.com. 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