--- title: YakChat Reviews meta_title: 'YakChat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how YakChat works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 20 scale: '5' date_modified: '2026-08-07' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # YakChat Reviews **Vendor:** YakChat **Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Average Rating:** 4.2/5.0 **Total Reviews:** 20 ## About YakChat YakChat enables two-way SMS, MMS, RCS, and WhatsApp inside Microsoft Teams and Webex. Staff can message from desktop, mobile, or a web browser. It supports personal and shared inboxes and works with your existing Teams number, supported carrier numbers, or a YakChat-hosted number. Features include automatic translation, Microsoft 365 contact integration (Outlook, Entra ID, SharePoint), archiving and opt-in/out compliance tools, and support for receiving MFA/2FA codes—plus additional administration and workflow capabilities. ## YakChat Pros & Cons **What users like:** - Users value the **ease of use** of YakChat, seamlessly managing conversations within familiar platforms like Teams and Webex. (6 reviews) - Users appreciate the **seamless integrations** of YakChat, enhancing communication directly within familiar platforms like Microsoft Teams and Outlook. (5 reviews) - Users love the **seamless communication** on YakChat, enhancing efficiency and convenience in messaging with clients and colleagues. (4 reviews) - Users find the **setup ease** of YakChat exceptional, appreciating the quick and effortless integration into their apps. (4 reviews) - Users appreciate the **seamless integration** of YakChat, enhancing collaboration without needing to switch between applications. (3 reviews) - Convenience (2 reviews) - Users value the **seamless integration** of YakChat for efficient customer support communication without juggling multiple apps. (2 reviews) - Daily Use (2 reviews) - Users value the **easy integrations** with Microsoft Teams, benefiting from seamless real-time communication. (1 reviews) - Implementation Ease (1 reviews) **What users dislike:** - Users experience **connectivity issues** with YakChat, leading to slow performance and message refresh delays. (3 reviews) - Users find YakChat lacking in **key features** like advanced reporting, video calls, and customization options. (3 reviews) - Users find YakChat's interface **not intuitive** , feeling clunky and experiencing slow message refresh rates. (3 reviews) - Users face **offline limitations** with YakChat, impacting tracking and mobile experience, leading to slower response actions. (2 reviews) - Users frequently experience **slow loading** times, impacting message refresh rates and overall usability, particularly on weaker connections. (2 reviews) - Users face **integration issues** due to limited compatibility with third-party partners and software, hindering functionality. (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) - Login Issues (1 reviews) ## YakChat Reviews ### 1. Fast, Reliable, and Simple to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea R. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about YakChat?** I have just started using YakChat recently, but I find it very interesting because it is really fast and reliable. I appreciate the simplicity and speed with which it allows me to manage my messages. Additionally, finding the initial installation easy made the overall experience even better. **What do you dislike about YakChat?** Perhaps I would increase the message quotas a bit, in fact they are quite few. **What problems is YakChat solving and how is that benefiting you?** I use YakChat to manage work messages, improving my organization and professionalism. I appreciate its simplicity and speed. ### 2. Seamless SMS Integration with Microsoft Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua C. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about YakChat?** I like that YakChat integrates perfectly into Microsoft Teams and is very easy to use. It helps me by keeping my work messages and personal messages separate, allowing for more organization and communication. The initial setup of YakChat was very easy and user-friendly. **What do you dislike about YakChat?** I think the lack of video communication is a drawback, and the mobile system is sometimes rough. **What problems is YakChat solving and how is that benefiting you?** I use YakChat to send SMS messages in Microsoft Teams, keeping work and personal messages separate for better organization. ### 3. User-Friendly Design: Designed for immediate **Rating:** 5.0/5.0 stars **Reviewed by:** Sangam M. | Associate, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about YakChat?** Instead of switching apps, users can send and receive text messages directly within their familiar Microsoft Teams, Outlook, or Webex interfaces. **What do you dislike about YakChat?** For users who prefer the Activity Feed, notifications do not currently work on the Teams mobile app. **What problems is YakChat solving and how is that benefiting you?** : Before YakChat, handling work-related text messages required employees to use their personal mobile phones or switch to a separate app. This fragmented approach is time-consuming and inefficient. ### 4. One Place for All Our 2FA/OTP Codes Across Accounts **Rating:** 4.5/5.0 stars **Reviewed by:** Earl D. | Endpoint Systems Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about YakChat?** We used it for all our 2FA/ OTP codes, for all our different accounts. **What do you dislike about YakChat?** Quite a few outages, which affects the abillity for logging into sites. **What problems is YakChat solving and how is that benefiting you?** Central point for 2FA methods for our team, which integrates into MS Teams. ### 5. Great option to benefit your business **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan C. | Operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about YakChat?** It was very quick and easy to get set up and implemented on our app. **What do you dislike about YakChat?** Sometimes when we need specific request to the user interface being made it can take some time to action **What problems is YakChat solving and how is that benefiting you?** It is freeing up time from us dealing with customers unless they have more direct queries ### 6. Built for Teams & Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Balaji T. | Sr. Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about YakChat?** YakChat integrates smoothly into team environments. It’s especially useful for project-based teams that want something between Slack and email. **What do you dislike about YakChat?** YakChat seems to focus on text and voice messaging but lacks video calling capabilities, which is a big drawback for teams that prefer having video options. **What problems is YakChat solving and how is that benefiting you?** It’s ideal for businesses and teams that need a space for communication without the formality of email or the overwhelming pace of platforms like Slack. ### 7. Loved the innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Anuraag D. | Gen AI Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about YakChat?** Direct integration of sms and mms into microsoft teams **What do you dislike about YakChat?** Data access of personal information, which may be sent to third party apps **What problems is YakChat solving and how is that benefiting you?** It is bringing a Collab of different technologies together. Which helps a lot ### 8. Best Software for messaging in real-time and make work more easy and convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about YakChat?** It is easily integrated from Microsoft team and works in real-time **What do you dislike about YakChat?** It is integrated with limited partners and software **What problems is YakChat solving and how is that benefiting you?** It's solving our problem which is fraudulent activity for communication and details sharing through OTP & 2 Way SMS/MMS sharing in real-time without any data breach and works accurately without any delay and glitch. - [View YakChat pricing details and edition comparison](https://www.g2.com/products/yakchat/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+16%3A08%3A03+-0500&secure%5Bsession_id%5D=67972397-71a5-4601-b6dd-2304af8711f6&secure%5Btoken%5D=84a7db400321a650ed04a130b15c17a946100ac558faff1d32142baf91e69eb3&format=llm_user) ## YakChat Integrations - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## YakChat Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Business Instant Messaging** - File Sharing - Notifications - Search - Screen Sharing - Alerts/Notifications **Business Instant Messaging ** - Audio Conferencing - Video Conferencing - Two-Way Audio & Video - Conferencing **Business Instant Messaging** - Mobile Application - Web Application - Third-Party Integrations - Active Directory Integration **Generative AI - Business Instant Messaging** - Text Summarization **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation - Generative AI **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Group Messaging - Bulk Send - Meeting Management - Mobile Access - Rich Text Editor - Role-Based Permissions - Discussions/Forums - Transcripts/Chat History - Contact Management - User Management - Message Recall - Canned Responses - Document Storage - Collaboration Tools - Activity Dashboard - Reporting & Statistics - Multi-Channel Communication - Workflow Configuration - Single Sign On - Access Controls/Permissions - Task Management - Reminders - Read Receipts - @mentions - API - AI Copilot - Real-Time Chat - SSL Security - Data Import/Export - Email Management - Search/Filter - Secure Data Storage - Activity Tracking - Broadcast Messaging - Customizable Branding - Drag & Drop - Commenting/Notes - Employee Database - One-to-One Messaging - Event Calendar - Tagging - Customizable Templates - Real-Time Updates - Employee Photos - Mobile Alerts - Engagement Tracking - Blogs ## Top YakChat Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,565 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,662 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,514 reviews)