This software very easy to navigate. Helps in simplifying customer interaction across various channels like push notifications, email, and SMS.

It provides powerful tools to personalize messages and send targeted communications in Real-time. It has capabilities of offering immediate insights to optimize campaigns. These key points were what stood out to me the most. Review collected by and hosted on G2.com.

Nothing I dislike so far about this product they are good Review collected by and hosted on G2.com.

Xtremepush is a powerful, multichannel engagement platform known for delivering personalized, real-time interactions across key digital channels, making it a valuable tool in the CRM landscape, particularly for the gambling industry. One of the platform’s standout features is its unified customer data platform (CDP), which consolidates data from multiple sources to create a 360-degree view of each customer. This unified profile enables precise segmentation and personalization, allowing teams to deliver messages tailored to individual behaviors and preferences. Review collected by and hosted on G2.com.

While Xtremepush is powerful, there are a few areas that could be improved. The platform can sometimes be complex to set up and navigate, especially for new users or smaller CRM teams. Review collected by and hosted on G2.com.

I appreciate the simplicity of the website. It has an extremely easy and straightforward user interface to navigate through. Review collected by and hosted on G2.com.

I do experience quite a few bugs when working with XP. One in particular that hinders my analytics is a bug with SMS click rate calculations when a bit.ly link is used. It doesn't register the click unless there is a "https" before the link which is frustrating as there is already a very limited character count with SMS'. Review collected by and hosted on G2.com.

The tool in itself is easy to use but what I like the most is the weekly assistance. Review collected by and hosted on G2.com.

Everytime we escalate a problem, it takes forever to find a fix... and instead of being properly guided, we are kept underwater with long procedures and slow support. Review collected by and hosted on G2.com.

I like the ease of the site. It is easy to work around the different features and understanding what each part means. The journey flow builder is also very easy to use and makes a lot of sense. Also, the support you receive is very good too. Review collected by and hosted on G2.com.

Sometimes it can be slow calculating big segments. Review collected by and hosted on G2.com.

quick easy and intuitive interface to use Review collected by and hosted on G2.com.

Almost no upgrades, difficult to build complex segmentations Review collected by and hosted on G2.com.

Flexible payment plans and professionalism. Review collected by and hosted on G2.com.

The staff emails look like ads. So much formatting and branding in the emails that ot is hard to differentiate between offers and staff replies. Review collected by and hosted on G2.com.

the simplicity of the tool. It so simple to create flows and campaigns, that makes easier my work. Review collected by and hosted on G2.com.

the reports that it delivers. They are pretty hard to read. Review collected by and hosted on G2.com.

what I like best about working with Xtremepush is how easy it is to engage with the customers across multiple channels. It consolidates push notifications, email, SMS and more. Plus it's a powerful tool for personalization, and I can send targeted messages. There is also real time analytics to help with the campaigns. The platform itself is pretty intuitive, and if you ever run into issues, their support team is quick to help. Lastly, I can always rely on customer support. Overall, it’s a solid tool for customer engagement and data-driven marketing. Review collected by and hosted on G2.com.

Whiile the platform is intuitive, some of the more advanced features take a bit of time to learn (or teach), especially if you’re new to the platform. Integrating it with other tools can sometimes be a challenge, requiring extra effort to get everything working smoothly. Review collected by and hosted on G2.com.

It's easy and effective to create email journeys and campaigns that can be duplicated, also with ease. I also appreciate the Test Mailer feature. Review collected by and hosted on G2.com.

Lack of failsafe's / test environments for SMS' and ensuring the correct people are being contacted. Review collected by and hosted on G2.com.