Jarred D.
JD
Jarred D.
"Dynamic Segmentation Shines, But Needs UI Overhaul"
3.5/5
What do you like best about Xtremepush?

I appreciate Xtremepush for its reliable integration with Strive, which is critically beneficial in the iGaming industry. This integration allows us to conduct real-time segmentation and automate our marketing campaigns based on player behavior, which has greatly improved our efficiency and targeting. The simple and straightforward navigation makes using Xtremepush much easier, particularly for those already familiar with email marketing tools. Its capability to segment players dynamically has been significant in understanding the player life cycle and improving lifetime value analysis. Additionally, the platform’s ability to facilitate the reactivation of lapsed players serves as a key revenue driver for us. Overall, its integration features and user-friendly interface stand out as major strengths. Review collected by and hosted on G2.com.

What do you dislike about Xtremepush?

I feel like the email template or campaign builder in Xtremepush needs updating. The drag and drop WYSIWYG editor feels somewhat dated, and the actual user interface for creating and designing email campaigns requires significant improvement. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
UG
Verified User in Gambling & Casinos
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Great Support, But Analytics and Predictive Modelling Need Improvements"
3.5/5
What do you like best about Xtremepush?

Platform is user-friendly and fairly easy to navigate around.

Simple Email Builder and Campaign Builder and Audience Builder.

Nice analytics available

Ability to set Control Groups and measure Target vs Control on certain KPIs for each Campaign send.

Good response time for Support tickets raise - quality of response pretty good. Review collected by and hosted on G2.com.

What do you dislike about Xtremepush?

Biggest frustration is the amount of time it takes to review the Audience before activating the campaign. Sometimes I'm waiting 40-60 mins for an Audience of 3000 customers which is just not good enough.

Analytics section not particularly helpful as stats don't align with Business KPIs.

Accuracy of the data in the Analytics section also sightly questionable.

Don't have the ability to copy Content Templates (such as Emails) to another Project area (for example from UAT /Test Environment to Prod). Frustrating as you can do this at Campaign level.

Lack of AI recommendations, predictive models and reporting on certain metrics - Optimove naturally the leaders here. Review collected by and hosted on G2.com.

Jose M.
JM
Jose M.
CRM Coordinator
Small-Business (50 or fewer emp.)
"Xtremepush Makes Campaign Management and Targeting Effortless"
5/5
What do you like best about Xtremepush?

Xtremepush simplifies campaign management and allows me to connect with players through various channels. I find the real-time data and segmentation features especially useful for sending quick, targeted messages. Review collected by and hosted on G2.com.

What do you dislike about Xtremepush?

At times, the platform seems somewhat slow or cumbersome, especially when loading data or generating reports. Additionally, I find that the reporting tools could be designed to be more intuitive and offer greater flexibility for conducting more in-depth analysis. Review collected by and hosted on G2.com.

MS
Mileidy S.
Sales Manager
Small-Business (50 or fewer emp.)
"Effortless Multichannel Campaigns in One Streamlined Interface"
4/5
What do you like best about Xtremepush?

What I liked most was how easy it was to create multichannel campaigns from one place. Having everything integrated into a single interface really saves a lot of manual work and makes the whole process feel much more streamlined. Review collected by and hosted on G2.com.

What do you dislike about Xtremepush?

Support can be slow at times, and the landing page builder feels a bit outdated compared to the rest of the platform. Review collected by and hosted on G2.com.

Chris B.
CB
Chris B.
"Eases Marketing with Seamless Integration"
4/5
What do you like best about Xtremepush?

I find Xtremepush's setup to be straightforward, especially after reading the documentation, which makes the onboarding process smooth and efficient. I appreciate the AOL's seamless integration with other platforms, allowing us to take registrations from the website and then integrate with Xstream Push effortlessly. This integration capability is crucial as it enhances our work processes by facilitating easy data flow and management across different platforms. I enjoy the ability to manage separate projects and categorize them efficiently, which helps in organizing tasks and maintaining clarity in workflows. Additionally, the feature of segmentation stands out to me as an essential part of the tool for its effective ability to target market segments accurately, which undoubtedly aids in improving our marketing strategies. Review collected by and hosted on G2.com.

What do you dislike about Xtremepush?

I dislike the UI of Xtremepush. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Efficient Workflows, Needs Better Customer Segmentation"
5/5
What do you like best about Xtremepush?

I find Xtremepush useful for managing email and SMS campaigns due to its easy workflows. I particularly like the visual workflow builder, which makes creating and managing campaigns straightforward. Review collected by and hosted on G2.com.

What do you dislike about Xtremepush?

I find the single customer view problematic. The need for a single unique identifier makes it difficult to link single customers with multiple policies and also to differentiate between customers who share contact details. Review collected by and hosted on G2.com.

Dana L.
DL
Dana L.
CRM Manager
Mid-Market (51-1000 emp.)
"One of the best I've worked with"
5/5
What do you like best about Xtremepush?

Automation is super easy and right inside the campaign you're creating.

A lot of other services have a very messy automation process which require a lot of different steps, and automation is done in a different hub.

With Xtremepush I can automate every campaign right when I'm creating it. I can also schedule it to start at a future date - which is something that not every service allows you to do.

Xtremepush has simplified my automation processes and allows me to get ahead of my work. Review collected by and hosted on G2.com.

What do you dislike about Xtremepush?

I feel like the labels field could use some work. While I love being able to add labels, it's a bit messy in my opinion and requires too many clicks, which more often than not just makes me not use this feature. Review collected by and hosted on G2.com.

Maila B.
MB
Maila B.
"Streamlined Messaging Solution but Needs Better Reporting"
4/5
What do you like best about Xtremepush?

I like having SMS alongside push, email, and in-app messaging all in one platform with Xtremepush. It reduces complexity and maintenance, which means fewer integrations for me. I also appreciate the reliable delivery of authentication SMS and centralizing messages and workflows. Review collected by and hosted on G2.com.

What do you dislike about Xtremepush?

Reports and delivery visibility could be more detailed. It's too hard to get location reports. Account manager not responsive. Review collected by and hosted on G2.com.

VP
vikyath p.
Senior Marketing Manager
Mid-Market (51-1000 emp.)
"Streamlined Multichannel Engagement, But Reporting Needs Improvement"
4.5/5
What do you like best about Xtremepush?

Very straighforward and user friendly. I really like how Xtremepush simplifies multichannel engagement. Being able to create and trigger personalized campaigns across push, and in-app from a single place saves a lot of time and ensures consistency in messaging. Review collected by and hosted on G2.com.

What do you dislike about Xtremepush?

Reporting and visualization could be more flexible Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
UG
Verified User in Gambling & Casinos
Small-Business (50 or fewer emp.)
"Clean, fast and simple to use"
4/5
What do you like best about Xtremepush?

I like the simplicity of the clean interface Review collected by and hosted on G2.com.

What do you dislike about Xtremepush?

Initially I found it hard to find past content but with some assistance it it pretty easy. Review collected by and hosted on G2.com.