Xtremepush allows us to be as generic or as focussed as we would like to be with our marketing campaigns. We can send blanket campaigns to all of our customer base or we can be really specific by targeting our customers who perform certain actions. We can also remove human error from the equation and ensure the correct messages are getting to the right customers at the right time. Review collected by and hosted on G2.com.

As with all products of this nature there is some lead time in getting the data and campaigns set up and optimised, but once you're done you can learn and develop more complex marketing campaigns. Review collected by and hosted on G2.com.

Friendly message creator and fast message sending. Review collected by and hosted on G2.com.

Dual message creator for ios and android. Review collected by and hosted on G2.com.

The service and our account team, led by consummate pro, Laura Collins. Review collected by and hosted on G2.com.

There isn't anything we don't like about Xtremepush. Review collected by and hosted on G2.com.

All necessary tools are available, it's simple. Doesn't take a lot to figure it out. Review collected by and hosted on G2.com.

UI/UX simplicity often leads to confusion and lost work effort. When you create a template you need to save again the template when you come out of edit mode otherwise you will lose the template or the set of changes. This is very counter-intuitive and it happened to every team member. When changes have been made to a template, you have to reload that template to each campaign where it's used otherwise, a version of the old template will be sent instead. Review collected by and hosted on G2.com.

- Very user friendly interface, easy to navigate.

- Customer Support is very quick to respond and is always extremely helpful. The XP team as a whole are very accomodating. There hasn't been an issue yet where we didn't find a solution or a suitable work around.

- Allows us to send more personalised comms to our members across email, SMS, push notifications via web/app.

- Journey builder is excellent. Very easy to segement our members so we can send the right message to the right members at the right time. We can add reactive messaging into this journey also which is very helpful i.e. if a member doesn't open an email, we can react by sending them an SMS etc.

- Allows us to contact large volumes of members quickly and easily which is particularly important for time critical messaging. With our old platform we had to wait days for lists to be compiled and validated. Now we can pull our own lists directly from the platform to send within a matter of minutes.

- Event triggered campaigns is something we never had prior to Xtremepush. We can now create campaigns very quickly and easily by targeting our members and also non-members who perform certain actions on our website/app etc. Review collected by and hosted on G2.com.

Any dislikes are minor in comparison to the benefits this platform has afforded us.

-Would be great to have separate folders for different departments across the business instead of one long list of any and all campaigns, drafts etc. The labels help with this somewhat but folders would be ideal.

- More analysis on SMS campaigns. At present, we can only see total number delivered and bounces. Click through rate on any links is not visible.

- When creating a template you have to save inside the 'edit template' mode and then again once outside the template, otherwise work is lost. We have gotten used to this now but could be more easy to save.

- In the multi-channel journey builder, if we want to change the time in a wait step so that the member gets the email earlier or later than we planned originally, members who are already in the journey will receive the email as per the old time we had in place even if they haven't yet reached that step in the journey. Only new members who enter the journey after the change has been made will get the email within the new timeframe we have chosen. Review collected by and hosted on G2.com.

XP is one of the most hands-on tools. With the straightforward UI, it makes it very easy to build campaigns.

With very little training, the tool can be used easily in day-to-day activities.

Good engagement with the customers.A great multichannel application!!

The ability to combine wide range of channels together into one campaign is awesome Review collected by and hosted on G2.com.

There is always a scope for improvement. More detailed documentation could help in a better understanding of the tool.

Also the time difference can sometimes be a pain as the issues take longer than expected to resolve Review collected by and hosted on G2.com.

Xtreme­­push streamlines and accele­rates my processes, se­amlessly integrating with technology I use and ope­rating without the need for constant manage­ment. This frees up my time­ to concentrate on other important tasks. It has impressive functionality and attractive­ design make it an exce­ptional choice. I truly appreciate­ its ability to efficiently expe­dite my work! Review collected by and hosted on G2.com.

Xtreme­push could enhance the use­r experience­ when accessing it on mobile de­vices. Company I work for conducted tests that re­vealed difficulties in utilizing all fe­atures across various devices. Review collected by and hosted on G2.com.

Easy to use marketing tool, we got a lot of support to integrate the system with our internal bonus tool and the integration was completed within the planned timeframe. I use it daily for building one-off campaigns and automated journeys. Xtremepush is flexible with adding extra atrributes that we need for segmenation purpouses. Overall very positive experience with the tool. Review collected by and hosted on G2.com.

Customer support is quite fast with picking up our queries, however, sometimes they don't provide a comprehensive solution or answers and it takes a considerable time to receive a complete response. Review collected by and hosted on G2.com.

Great onboarding team, personal attention, we managed to get multiple integrations up in relatively short time. Review collected by and hosted on G2.com.

Their onboaridng process is standardized to some extent, that before you know it you;re on a riding train.... even if your own organization iss not 100% prepared for it... Also, invoicing starts by onboarding, not by production deployment... Review collected by and hosted on G2.com.

Very intuitive campaign builder making it quick and easy to create new and edit existing templates.

The ability to easily add different elements to templates without any html knowledge. Review collected by and hosted on G2.com.

Can sometimes take a long time to import user profiles when dealing with large amounts of data.

No ability to easily copy an API triggered template to a single-stage template and vice-versa.

Would like a final summary page when scheduling a campaign as a final check before scheduling. Review collected by and hosted on G2.com.