XTM is easy to use, and the interface is user-friendly.

The support team is also quite responsive to help us set up various templates for our projects.

The business team is very friendly, which is much appreciated.

I've been using several CAT tools in my previous work experiences, and so far I'm really happy with XTM. I would totally recommend! Review collected by and hosted on G2.com.

Like with any (CAT) tool, there are some pros and cons. Among the "cons", I would say that some tickets took a while to get answered, and sometimes, the server is down and/or you simply can't access the tool, but it's usually fixed very quickly. Review collected by and hosted on G2.com.

Stay updated with industry innovations

Adaptability with workflows

Machine Translation integration

Integration with Project Management tools

Integration with Quality Assurance tools

Friendly and responsive support Review collected by and hosted on G2.com.

Limited visualization tools

Internal QA tools are not as comprehensive as other tools

No Microsoft Word grammar check with spellcheck, so often have to carry out offline

TM management is not the easiest Review collected by and hosted on G2.com.

XTM's customer support is exceptional. Whenever I have encountered an issue or had a question, their support team has been prompt, knowledgeable, and eager to assist. They provide regular updates, listen to user feedback, and continually improve the software based on user needs. Review collected by and hosted on G2.com.

Some differences in usability on different browsers can be noticed. I would like to see a streamlined performance over all browsers (incl. Safari), though it must be said that the performance on both Chrome and Firefox is great. Review collected by and hosted on G2.com.

The friendly support team in Poland. I appreciate the quick replies and detailed answers. Everyone is knowledgeable, and working with them on ongoing tickets is a pleasure. Review collected by and hosted on G2.com.

We continue to wait for developments and fixes on the existing features we are utilizing. Version updates always result in bugs on our instance, and we spend time dealing with reporting from freelancers. So we've started looking for possible solutions outside XTM (in the same way our freelancers may be self-tracking their work). Review collected by and hosted on G2.com.

XTM is very versatile and easy to use. Configuration areas are intuitive, and it's very flexible when it comes to making changes and updates as the business needs change. Review collected by and hosted on G2.com.

The TM management module and the reporting dashboards. Everything else is great! Review collected by and hosted on G2.com.

- Project and workflow management

- Editor (filter, shortcuts, statuses...)

- TM/TB management

- UI/UX Review collected by and hosted on G2.com.

- Lack of native MT engine integrations

- Lack of MTQE integration

- Slow innovation Review collected by and hosted on G2.com.

If it had less issues during the year, and technical issues, that would be great, also maybe if it was more intuitive and easy to use that would be great too! Review collected by and hosted on G2.com.

The technical issues during the year and the fact that it tends to be not intuitive and complex to use Review collected by and hosted on G2.com.

XTM has significantly improved my productivity as a translator. The intuitive project management system allows me to easily track progress, manage deadlines, and handle multiple projects simultaneously. The powerful translation memory and terminology management features have saved me countless hours by suggesting previously translated segments and ensuring consistent terminology usage. Review collected by and hosted on G2.com.

I would like to see predictive typing to be added as a feature Review collected by and hosted on G2.com.

XTM Cloud is a very user-friendly and intuitive platform. It has multiple features that are very helpful to our translation workflows that make our daily work more productive. It makes it easy to onboard new users as the learning curve of the platform doesn't demand a highly skilled technical profile from users. As a translation company, it is important to us that our linguists rarely run into problems or concerns regarding the Workbench as the working tool is very convenient. Review collected by and hosted on G2.com.

There are frequent updates performed on the platform that interrupt our workflows and occasionally introduce new bugs or malfunctions in the platform. The customer service is helpful but sometimes they can take a while to respond. Also, certain parts of the user experience can fill a little slow to respond. The quality reports tend to not work properly. There are several bugs with the calculations of LQA reports that make it difficult to get the accurate measures needed to evaluate the quality of our organization. Also, the general look of the platform doesn't feel as modern and responsive as other online services we use in our company. Sometimes it is very difficult to work on multiple projects at the same time when it comes to downloading LQA reports or project TMs, as the reports can't be generated in a batch. Review collected by and hosted on G2.com.

One of the standout features of XTM is its extensive file format support. From common file formats like Word and Excel to complex localization formats such as XML and JSON, XTM handles them all flawlessly. This versatility eliminates the need for additional software or manual file conversions, streamlining the translation process and saving valuable time and effort. Review collected by and hosted on G2.com.

I'd appreciate a more efficient way to edit the Excel format align results from the otherwise high-quality align tool. Review collected by and hosted on G2.com.