--- title: XTIUM Unified Communications as a Service Reviews meta\_title: 'XTIUM Unified Communications as a Service Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 70 reviews by the users' company size, role or industry to find out how XTIUM Unified Communications as a Service works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 70 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # XTIUM Unified Communications as a Service Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by XTIUM Unified Communications as a Service but has limited features. Are you part of the XTIUM Unified Communications as a Service team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence. At XTIUM, we empower IT leaders to scale confidently, reduce risk, and drive measurable business outcomes with a level of service and accountability that sets a new industry standard. Our mission is simple: to make our clients more secure, more agile, and more successful, every step of the way. * * * Seller [Xtium](https://www.g2.com/sellers/xtium-367414e0-0979-4601-8508-a216e2b31350) Discussions [XTIUM Unified Communications as a Service Community](https://www.g2.com/products/xtium-unified-communications-as-a-service/discuss) Solution Type All-in-One Overview by Eric Stockton Show More ## Pricing Pricing provided by XTIUM Unified.... ### Standard Starting at $7.48 1 users/seats Per Month ### Essentials Starting at $5.57 1 users/seats [ View More Pricing Information ](https://www.g2.com/products/xtium-unified-communications-as-a-service/pricing) ## Top-Rated Alternatives [ ![Microsoft Teams](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Teams") Microsoft Teams 4.4/5(19,255) ](https://www.g2.com/products/microsoft-teams/reviews) [ ![Google Workspace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Workspace") Google Workspace 4.6/5(48,165) ](https://www.g2.com/products/google-workspace/reviews) [ ![Slack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Slack") Slack 4.5/5(39,266) ](https://www.g2.com/products/slack/reviews) [ View All Alternatives ](https://www.g2.com/products/xtium-unified-communications-as-a-service/competitors/alternatives) ## User Insights Average based on 70 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Sharon K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharon K.") SK Sharon K. Branch Administrator Mid-Market (51-1000 emp.) 11/10/2023 "I've had a good experience with this service." 4/5 What do you like best about XTIUM Unified Communications as a Service? When I need technical support, there is always a good turnaround time. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? The holiday greeting function is a bit difficult, however, my customer representative is helping me with that concern. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Communication with the company Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RC Robert C. Mid-Market (51-1000 emp.) 9/12/2023 "UCaaS Review" 4/5 What do you like best about XTIUM Unified Communications as a Service? Unifide Communication is easy to use and great support from EvolveIP. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? What I dislike is the updates that affect ECS at times. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Unified Communication solves our call center issues. It alows use to communicat better through out the company Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 9/7/2023 "Reliable 3rd Party Routing Company" 4/5 What do you like best about XTIUM Unified Communications as a Service? What I like best about Evolve IP are all the different products they offer, they seem to have a solution for everything we want to implement. Also using a 3rd party routing company like EvovleIP has been very helpful and reliable. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? The SMS feature and Call Center functions don't always work at intended. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Unified Communications by Evolve IP has helped our business function in a remote enviroment. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Mid-Market (51-1000 emp.) 10/10/2023 "My acct rep is professional and is about to assess my issues and resolve them in a timely matter." 4.5/5 What do you like best about XTIUM Unified Communications as a Service? They have a very responsive IT department. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? I have been very satisfied with their services. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Currently we are only using one aspect of the system. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sadananda Reddy A P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sadananda Reddy A P.") SP Sadananda Reddy A P. Assistant Professor Higher Education Enterprise (\> 1000 emp.) 4/12/2022 "Good to conduct the online classes" 5/5 What do you like best about XTIUM Unified Communications as a Service? The Microsoft teams are really helpful in conducting online classes, even though I heard about taking less data volume too. easy way to share communication with participents Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? Nothing to say about dislike Microsoft teams - people may require some to try in understand the application. self-learning required more time and efforts to grab it Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? We are using this for online classes and workshops, conferences and other academic-related activities in the education system . most of the faculty felt comfortable to use Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Mid-Market (51-1000 emp.) 1/27/2022 "Evolve IP Phone Systems" 1.5/5 What do you like best about XTIUM Unified Communications as a Service? Customer Service was really helpful. When we had issues with either the phone system or reporting, we were able to contact and get items resolved quickly. Sometimes we would be on the phone customer service daily and they would be very helpful and nce. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? Outdated phone system, outdated softphone system, call recording retention was not great. Most of the call recordings were hard to retrieve, we had to retrieve them from their archived ftp site. The reporting was difficult to use and not great to easily share with external clients. Dashboard was not easy to follow and was not a helpful tool for us. The whole system was just very outdated. Review collected by and hosted on G2.com. Recommendations to others considering XTIUM Unified Communications as a Service: I would recommend this system if the business just wants a simple phone system. I would not recommend if the business is looking for a call center solution. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? We needed a phone system. We needed a hosted solution and Evolve at that time was a great solution because we were virtual call center and office. Softphone was also helpful to add to our business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Umesh Kataria I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Umesh Kataria I.") UI Umesh Kataria I. Senior Manager - Digital Transformation (RPA - AA/Uipath/Power Platform) Small-Business (50 or fewer emp.) 1/10/2022 "Good collaboration tool for remote teams" 4/5 What do you like best about XTIUM Unified Communications as a Service? It is one of the best upcoming VOIP tools to collaborate with a team working remotely. Group videos are one of the best features, and it's almost as good as some of the best in class tools like Zoom and MS Teams, which promote collaboration. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? Intermittent lag and overall slowness with an increasing number of users while having a video call. They should work on their advertisement as not many organizations, especially startups, are familiar with their offerings. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Customer support, solving user issues, information collaboration while delivering training. We are collaborating with students from remote parts of the world to provide trainings in the RPA technologies. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rahul singh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul singh B.") RB Rahul singh B. Talent Specialist Enterprise (\> 1000 emp.) 10/16/2021 "Software of New Era, Made Easy to Collaberate" 4.5/5 What do you like best about XTIUM Unified Communications as a Service? Team collaboration helped our entire team of Redmond Region to come to a common platform and discuss the schedule and new strategies for further growth of the spread of the whole region; team collaboration makes us quickly schedule a meeting with account managers and with different clients to express challenges what we face in the market while recruiting Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? As of now, no major dislike for the software; generally, all the operations were relatively more straightforward to learn and operate. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Problems that we solve daily is reaching out to delivery managers for regular RedZone meetings, where the entire team collaborate, we decide requisitions, and search strategies to help out junior players of units and also given a chance to new ones to reach out by the same platform for any problem they face while reach out candidates in the market Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kalash J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalash J.") KJ Kalash J. Data Consultant Small-Business (50 or fewer emp.) 12/14/2021 "Evlove-IP The Reliable PBX Service" 4/5 What do you like best about XTIUM Unified Communications as a Service? The customer service is excellent and I get the response from them in no time. It offers intergration with CRM platforms which is very useful and saves time. We can share the data over it very easily. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? The limit of the maximum bandwidth is 400 which is very less. And it is very costly. Billing has many issues sometimes it overlooks the amount multiple times. It should have more device selections Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? It is a reliable service. Zero upfront cost of ownership and we are flexible with the configurations and it has centralized management of a phone system. There are many plugins to do many hard task very smoothly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite VH Valerie H. Senior Associate Mid-Market (51-1000 emp.) 10/22/2021 "Awesome and Better Communications Both Internal and External With Evolve IP" 4.5/5 What do you like best about XTIUM Unified Communications as a Service? When it comes to communications, there is no better tool than Unified Communications by Evolve IP I have used this tool, and I can say it is one of the easiest to use and understand tool I like that the video and audio quality is super amazing I like that this tool is affordable Whether communicating internally or externally, it is makes everything easy. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? No problems, and this communication tool have been great. Review collected by and hosted on G2.com. Recommendations to others considering XTIUM Unified Communications as a Service: This is one software I can recommend because it has served as well. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? We have been using this tool for communications in our business, and it has surpassed our expectations. From setting it up to understanding the many features, this tool is one of the best, amazing quality. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by XTIUM Unified.... ### Standard Starting at $7.48 1 users/seats Per Month ### Essentials Starting at $5.57 1 users/seats ### Plus Starting at $15.56 1 users/seats Per Month [ View More Pricing Information ](https://www.g2.com/products/xtium-unified-communications-as-a-service/pricing) XTIUM Unified Communications as a Service Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6279564d0eb5ef7265ffc724050f34a8/hiya-connect-branded-call.jpeg "Product Avatar Image") Hiya Connect Branded Call 4.7/5(137) [ Compare Now ](https://www.g2.com/compare/hiya-connect-branded-call-vs-xtium-unified-communications-as-a-service) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image") Microsoft Teams 4.4/5(19,255) [ Compare Now ](https://www.g2.com/compare/microsoft-teams-vs-xtium-unified-communications-as-a-service) ##### ##### XTIUM Unified Communications as a Service Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Business Instant Messaging Notifications [ View More Features ](https://www.g2.com/products/xtium-unified-communications-as-a-service/features) ##### Categories on G2 [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Audio Conferencing](https://www.g2.com/categories/audio-conferencing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top tools for managing event logistics](https://www.g2.com/discussions/top-tools-for-managing-event-logistics)[Which PSA platforms give project managers and operations staff a setup they can actually use without needing a technical background?](https://www.g2.com/discussions/which-psa-platforms-give-project-managers-and-operations-staff-a-setup-they-can-actually-use-without-needing-a-technical-background)[Best SEO tools for my small online business](https://www.g2.com/discussions/seo-tools-best-seo-tools-for-my-small-online-business) [What application shielding platforms offer runtime protection that deploys quickly with minimal integration effort for a startup or small team?](https://www.g2.com/discussions/what-application-shielding-platforms-offer-runtime-protection-that-deploys-quickly-with-minimal-integration-effort-for-a-startup-or-small-team)[Top AI automation platforms for cross-department workflows](https://www.g2.com/discussions/what-are-the-top-automation-platforms-for-cross-departmental-workflows)[Pros and Cons Details](https://www.g2.com/products/xtium-unified-communications-as-a-service/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)