--- title: XTIUM Unified Communications as a Service Reviews meta_title: 'XTIUM Unified Communications as a Service Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 70 reviews by the users' company size, role or industry to find out how XTIUM Unified Communications as a Service works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 70 scale: '5' date_modified: '2026-08-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # XTIUM Unified Communications as a Service Reviews **Vendor:** Xtium **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 70 ## About XTIUM Unified Communications as a Service XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence. At XTIUM, we empower IT leaders to scale confidently, reduce risk, and drive measurable business outcomes with a level of service and accountability that sets a new industry standard. Our mission is simple: to make our clients more secure, more agile, and more successful, every step of the way. ## XTIUM Unified Communications as a Service Pros & Cons **What users like:** - Users highlight the **seamless connectivity** of XTIUM UCAAS, enhancing business communication and collaboration significantly. (3 reviews) - Users value the **reliability** of XTIUM Unified Communications, ensuring seamless implementation and consistent updates for all communication needs. (3 reviews) - Users value the **excellent customer support** of XTIUM UCAAS, ensuring seamless communication and timely updates across systems. (2 reviews) - Users value the **ease of use** of XTIUM, enabling seamless communication and collaboration for their business needs. (2 reviews) - Users appreciate the **easy communication** features of XTIUM, enhancing business connectivity and collaboration effortlessly. (2 reviews) - Users value the **easy setup** of XTIUM Unified Communications, ensuring seamless onboarding and collaborative communication. (2 reviews) - Remote Work (2 reviews) - Team Collaboration (2 reviews) - Virtual Communication (2 reviews) - Audio Quality (1 reviews) **What users dislike:** - Users find the **cost of the subscription expensive** and question its value for smaller setups and ROI. (2 reviews) - Users are concerned about the **high cost of software license subscriptions** , affecting their overall satisfaction with the service. (1 reviews) - Users highlight the **limited benefits for small businesses** , making ROI evaluation a challenge during implementation. (1 reviews) ## XTIUM Unified Communications as a Service Discussions - [What is UC-One communicator?](https://www.g2.com/discussions/what-is-uc-one-communicator) - [What is included in unified communications?](https://www.g2.com/discussions/what-is-included-in-unified-communications) - [How Microsoft Teams Direct Routing works?](https://www.g2.com/discussions/how-microsoft-teams-direct-routing-works) - [What is EVOLV3?](https://www.g2.com/discussions/what-is-evolv3) - [What are the 3 main components of unified communications?](https://www.g2.com/discussions/what-are-the-3-main-components-of-unified-communications) - [View XTIUM Unified Communications as a Service pricing details and edition comparison](https://www.g2.com/products/xtium-unified-communications-as-a-service/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A46%3A14+-0500&secure%5Bsession_id%5D=930e14e4-b6ea-4904-bbcb-558ec469a84c&secure%5Btoken%5D=f7d85d60bd35da36d43e3a0bbba72730c2cd499e8bde588d5d269aa278dfc85e&format=llm_user) ## XTIUM Unified Communications as a Service Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Business Instant Messaging** - File Sharing - Notifications - Search - Screen Sharing - Alerts/Notifications **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Audio Conferencing** - Proactive Assistance - Decision Making **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Additional Functionality** - Screen Sharing - Generative AI - Custom Greetings/Messages - Mobile Access - International Calling - Virtual Voicemail - Call Scheduling - AI Copilot - Call Conferencing - Reporting/Analytics - File Sharing - Two Way Audio & Video - Audio/Video Recording - Real-Time Chat - Audio Calls **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Business Instant Messaging ** - Audio Conferencing - Video Conferencing - Two-Way Audio & Video - Conferencing **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Business Instant Messaging** - Mobile Application - Web Application - Third-Party Integrations - Active Directory Integration **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Access** - Software Pairing - Browser Extension - Individual Download **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Screen Sharing** - Decision Making **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation - Generative AI **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Group Messaging - Bulk Send - Meeting Management - Mobile Access - Rich Text Editor - Role-Based Permissions - Discussions/Forums - Transcripts/Chat History - Contact Management - User Management - Message Recall - Canned Responses - Document Storage - Collaboration Tools - Activity Dashboard - Reporting & Statistics - Multi-Channel Communication - Workflow Configuration - Single Sign On - Access Controls/Permissions - Task Management - Reminders - Read Receipts - @mentions - API - AI Copilot - Real-Time Chat - SSL Security - Data Import/Export - Email Management - Search/Filter - Secure Data Storage - Activity Tracking - Broadcast Messaging - Customizable Branding - Drag & Drop - Commenting/Notes - Employee Database - One-to-One Messaging - Event Calendar - Tagging - Customizable Templates - Real-Time Updates - Employee Photos - Mobile Alerts - Engagement Tracking - Blogs **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top XTIUM Unified Communications as a Service Alternatives - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,651 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,665 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,517 reviews)