[ XProtect Reviews ](https://www.g2.com/products/xprotect/reviews) [ XProtect Reviews ](https://www.g2.com/products/xprotect/reviews) # XProtect Pricing Overview [Editedit](https://my.g2.com/xprotect/pricings) ## XProtect Pricing Key Insights Last updated on Jul 28, 2026 * * * Information about XProtect pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase XProtect must be conducted with the seller. * * * Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Pricing information for XProtect is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase XProtect must be conducted with the seller. Pricing information was last updated on August 17, 2023 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 11 months ### Average Discount 12% ### Perceived Cost $$$$$ ## XProtect Pricing FAQs Generated using AI Who is XProtect pricing best suited for? XProtect's pricing is best suited for mid-market and enterprise organizations running multi-site, multi-camera deployments where stability, scalability, and open-platform hardware flexibility justify the premium cost. G2 reviewers across healthcare, aviation, banking, manufacturing, education, and oil and energy segments consistently validate XProtect for complex environments requiring granular role-based access, failover recording, and deep third-party integrations. According to G2 users, small businesses with limited budgets or low camera counts find XProtect's per-camera licensing and Care pack renewals difficult to absorb. Security integrators and IT-managed facilities teams handling enterprise-wide rollouts across dozens of sites represent the clearest fit for XProtect's pricing structure based on G2 review patterns. What are the key differences between the free and paid versions of XProtect? XProtect offers a free tier supporting up to five cameras, which G2 reviewers in higher education note is useful for small camera clusters and quick research deployments. Beyond that, XProtect's paid tiers, including Express, Essential, Professional+, Expert, and Corporate, unlock additional cameras, multi-server architectures, advanced failover, edge storage retrieval, AI-based analytics, and broader third-party integrations. G2 reviewers highlight that onboard analytics require either an extra subscription or cameras with built-in analytics, adding cost beyond base licensing. The now-discontinued Essential+ tier, previously used for customer trials and staff training, is flagged by G2 users in security and investigations as a notable loss in XProtect's free-to-paid evaluation pathway. Is XProtect considered good value for its pricing? XProtect is widely regarded as a premium investment that delivers on its promises, though cost is a recurring concern. G2 reviewers consistently give high ratings while flagging expensive per-camera licensing, costly Care Plus and Care Premium renewal packs, and complex licensing models as pain points, particularly for smaller deployments. Reviewers from mid-market and enterprise segments in healthcare, aviation, manufacturing, and education generally affirm the value, citing rock-solid stability, open-platform flexibility, and exceptional technical support as justifications for the price. G2 reviews of XProtect indicate that budget-constrained small businesses and low-revenue clients find the licensing prohibitive, while larger organizations with multi-site deployments consistently view XProtect's pricing as a worthwhile long-term investment. ## Top-Rated Alternatives [ ![Blue Iris](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9aaa1fe955487c6ff945fce46809a02/blue-iris.png "Blue Iris") Blue Iris 4.4/5(18) ](https://www.g2.com/products/blue-iris/reviews) [ ![Rhombus](https://images.g2crowd.com/uploads/product/hd_favicon/a120213b00b0c755f561b06d13dbe23a/rhombus-systems.svg "Rhombus") Rhombus 4.6/5(610) ](https://www.g2.com/products/rhombus-systems/reviews) [ ![Verkada](https://images.g2crowd.com/uploads/product/hd_favicon/38556dd775aca70877dbd5bacf4221ce/verkada.svg "Verkada") Verkada 4.7/5(141) ](https://www.g2.com/products/verkada/reviews) [ View All Alternatives ](https://www.g2.com/products/xprotect/competitors/alternatives) ## XProtect Pricing Reviews (2) ![Eric B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric B.") EB Eric B. Q8Truck (formerly IDS) IT Product Owner @ OKQ8 Tech Automotive Enterprise (\> 1000 emp.) 9/18/2024 "Effectively manages the surveillance system with high stability and a great user-experience" 5/5 What do you like best about XProtect? The use of AI and cloud-based VMS is excellent. Review collected by and hosted on G2.com. What do you dislike about XProtect? No, we have not had any issues since 2017. Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? In our line of business we need to be able to check historically (3 months back) if any incident have occured, and Xprotext Expert is great to work with. We use a centralized server so we are able to check the video surveillance remotely. We also need to check live if anything is not working as intended, and the quick login process makes it very effective to check if everyting is in order at the site where the surveillance is. Review collected by and hosted on G2.com. Show More Response from Nicole Barth of XProtect [Editedit](https://www.g2.com/survey_responses/xprotect-review-10270428/official_response/edit) Thank you for sharing your positive experience! We are thrilled to hear that you find the system stable, user-friendly, and easy to update. We appreciate your feedback and are delighted that you have not encountered any cons with the product. Thank you for choosing Milestone XProtect! 4/27/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite PS Paulo S. Facilities and Security Director Mid-Market (51-1000 emp.) 3/26/2026 "Security monitoring we can actually manage without a dedicated IT team!" 4.5/5 What do you like best about XProtect? The scalability of the Xprotect architecture is what has allowed our security operation to grow from a handful of cameras to a enterprise wide deployment without replacing any of the foundational infrastructure we built on initially. Adding new sites and camera feeds into an existing installation is straightforward enough that our facilities team handles routine expansions independently without pulling in specialist integrators for every change. The open platform approach has also meant that hardware choices have remained ours to make rather than being dictated by a closed ecosystem that limits options and inflates costs over time. Review collected by and hosted on G2.com. What do you dislike about XProtect? The licensing model adds a layer of cost complexity that requires careful planning and can produce surprises during expansion if device counts are not tracked meticulously from the outset. Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? Managing physical security across multiple sites with different camera infrastructures and no unified monitoring layer was creating blind spots that our security team could not confidently account for during incident investigations. Xprotect consolidated everything into one management interface and the ability to pull footage from any site without switching between systems has meaningfully improved both our incident response capability and the quality of the evidence our security team can produce when an investigation requires it. Insurance and compliance conversations have also become considerably more straightforward since we can demonstrate consistent monitoring coverage across our entire estate rather than describing a patchwork of disconnected systems. Review collected by and hosted on G2.com. 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