--- title: XProtect Reviews meta\_title: 'XProtect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 91 reviews by the users' company size, role or industry to find out how XProtect works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 91 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # XProtect Reviews & Product Details Visit Website Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cloud-based video surveillance as a service (VSaaS). With responsible and ethical use of technology as their core value, Milestone empowers industries and people to leverage technology in an ethical and responsible manner and supports their compliance with industry standards such as the GDPR, FIPS 140-2 and the NIST standards for secure software development of XProtect as required by the U.S. Executive Order 14028. Milestone delivers open platform software that seamlessly integrates with third-party security tools meeting the industry need for flexible, adaptable and scalable technology. In addition to security, Milestone’s offerings can optimize business operations with artificial intelligence (AI) and video analytics. Technical support is available in 14 languages around the globe. XProtect, offered in five variants, helps you stay protected and resilient with continual updates and robust cybersecurity; simplify security operations with a single interface that connects all cameras, sensors, analytics and sites; and grow your organization with a VMS that is compatible with over 14,000 cameras and devices. * * * Product Website XProtect Seller [Milestone Systems](https://www.g2.com/sellers/milestone-systems) Discussions [XProtect Community](https://www.g2.com/products/xprotect/discuss) Languages Supported Danish, German, English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by Stephanie Bæk Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/xprotect/pricing) ## XProtect Integrations (4) What do users say about integrations? Verified by XProtect [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Awiros ](https://www.g2.com/products/awiros/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IRIS+™ Video Analytics Platform ](https://www.g2.com/products/iris-video-analytics-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Unison ](https://www.g2.com/products/unison/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Wisenet ](https://www.g2.com/products/adapt-it-wisenet/reviews) Show More ![Alok K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alok K.") AK Alok K. Mid-Market (51-1000 emp.) 7/8/2025 "User friendly VMS software and open platform for integration with third party" 5/5 What do you like best about XProtect? GUI and integration third party application i.e ACS, BMS etc. Review collected by and hosted on G2.com. What do you dislike about XProtect? Previously it was analytics part but now it's already done by briefcam by milestone. Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? Support part from milestone is amazing which help us to decrease the down time of customer. Review collected by and hosted on G2.com. Show More Response from Angela Murphy of XProtect [Editedit](https://www.g2.com/survey_responses/xprotect-review-11374355/official_response/edit) Thanks so much for taking the time to leave a review, Alok! Regarding the analytics available with BriefCam, it sounds like you're already up to speed on what's available with XProtect versus XProtect + BriefCam. That said, we're hosting a webinar later this year (November) that will explain the different analytics available across Milestone's three products: XProtect, BriefCam and Arcules. We'll be sure to send an invite once the sign up page is live :) Validated ReviewerSource: Organic JP Jordan P. Ecommerce manager Enterprise (\> 1000 emp.) 11/27/2024 "Unmatched security management with advancement !" 4.5/5 What do you like best about XProtect? I have tried different software over the years and i found milestone to be best fit and most reliable among all for securing the work site .It has equipped with most advance features including object detecting and Artificial intelligence based search sysyem. Dashboard is very user friendly and has collaboration system available which is just perfect. Review collected by and hosted on G2.com. What do you dislike about XProtect? Nothing caused us problem in our working. It comes with lots of feature so it has a bit of learning curve other than that its a great platform. Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? We needed to constantly keep an eye on the inventory for ecommerce store products for clients since we run their marketing campaigns and ecommerce store thats where Milestone plays big role in securing the site and provide continous feed with very advance object detection technology. It is user friendly and easy to login so it reduce complexity in work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Cristian R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristian R.") CR Cristian R. Managing Director Mid-Market (51-1000 emp.) 5/29/2025 "Smart application with professional scenario" 4/5 What do you like best about XProtect? compatibility with different video camera new BriefCam Review collected by and hosted on G2.com. What do you dislike about XProtect? training and technical support in our area Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? surveillance Review collected by and hosted on G2.com. Show More Response from Angela Murphy of XProtect [Editedit](https://www.g2.com/survey_responses/xprotect-review-11231966/official_response/edit) Hi, Cristian. Thank you very much for taking the time to leave a review. Sorry to hear about the experience with training and technical support. If you're comfortable sharing more details, I'd be happy to connect on LinkedIn. Our eLearning team has been working extra hard lately on updating training materials which can be found on both our eLearning portal and YouTube. Dropping a link to one of the tracks in case that'd be useful for anyone on your team who's new to XProtect. [See how XProtect improved](https://learn.milestonesys.com/tools/customer_portal/index.html) Current UserValidated ReviewerIncentivizedSource: Seller invite AK aditi k. Security head Small-Business (50 or fewer emp.) 11/21/2024 "Fantastic Security Solution-Highly Recommended" 4.5/5 What do you like best about XProtect? I find it easy to use , storage, cameras, functionality all there in the management system and how easy it is to update and keep a check on all the CCTV being used in the surveillance system .Support is outstanding as well we have a premium service account . Review collected by and hosted on G2.com. What do you dislike about XProtect? One minor point is that there is a bit of a learning curve to fully utilize all of the advanced features and minor buggy functionality make it slight to use. But with this tool we find no issue in our working time although customizations can be made more easier. Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? Milestone XProtect has been very beneficial for our CCTV surveillance system.The stability , the overall great user -experience, and it easy to update and keep a check on all the equpiment being used in the surveillance system. And it saves lot of time in manual working . Review collected by and hosted on G2.com. Show More Response from Nicole Barth of XProtect [Editedit](https://www.g2.com/survey_responses/xprotect-review-10547132/official_response/edit) Thank you for recommending Milestone XProtect! We're glad to hear that you find the system easy to use and that the support has been outstanding. We understand the learning curve for advanced features and we're continuously working to enhance the user experience. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Mining & Metals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mining & Metals") AM Verified User in Mining & Metals Enterprise (\> 1000 emp.) 5/1/2025 "Good Product - On Prem - Easy to maintain" 4/5 What do you like best about XProtect? On premise, easy to add cameras, setup views and access. Review collected by and hosted on G2.com. What do you dislike about XProtect? We have had some issues in the past where streams would timeout and not reconnect. A large effort was spent finding a solution to this. Fix ended up being using a much older Smart Client. Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? Allowing for ease of views between operator roles for viewing cameras live across the site. Review collected by and hosted on G2.com. Show More Response from Angela Murphy of XProtect [Editedit](https://www.g2.com/survey_responses/xprotect-review-11111831/official_response/edit) Thanks so much for taking the time to leave a review. I'm happy to hear that adding cameras and viewing feeds works well! Regarding streams timing out, I'm glad you found a workaround. If you'd like to share more details about the case, please send me a message on LinkedIn and I can ask our tech support team for more concrete advice to add to this thread. Otherwise, there might already be great advice on our support community: https://supportcommunity.milestonesys.com/s/?language=en\_US Thanks again! Current UserValidated ReviewerIncentivizedSource: Seller invite MG Manuel G. Ingeniero de mantenimiento Enterprise (\> 1000 emp.) 5/2/2025 "We have been using Milestone in the Medellin Metro for over 10 years with more than 1300 cameras." 4/5 What do you like best about XProtect? the integration with many camera brands and models Review collected by and hosted on G2.com. What do you dislike about XProtect? It does not have integration with intrusion alarm systems. Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? integrations Review collected by and hosted on G2.com. Show More Response from Angela Murphy of XProtect [Editedit](https://www.g2.com/survey_responses/xprotect-review-11115410/official_response/edit) Thank you for taking the time to leave a review, Manuel! We have other customers using XProtect together with intrusion alarm systems. Was there any in particular that you looked into that had challenges? Linking to our technology partner finder (there's a filter on the left-hand side of the page where you can select "Intrusion Systems"). [See how XProtect improved](https://www.milestonesys.com/partners/technology-partners/technology-partner-finder/) Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Systems Administrator Enterprise (\> 1000 emp.) 8/8/2024 "Systems Administrator" 4.5/5 What do you like best about XProtect? Ease of use, storage, cameras, functionality all there in the Management Client. Easy to add users, AD groups to Roles and these Roles is easy to devout specific cameras to each individual Role. Support is outstanding as well, we have a Premium service account though which may sway support for our company I suspect. Review collected by and hosted on G2.com. What do you dislike about XProtect? If your system has many cameras (150 or more) finding it is difficult thru the Servers--\>Recording Servers--\> Recording Server Name And using that Floating Filter above the Recording Server is painful as it is movable and after initializing will not return back to default unless reverting to "Reset Application Layout" then closing and reopening the Management Client. Also I used to use the Management Client "System Monitor" to view which cameras are using the most disk space... Now after viewing it I cannot double click "Used Space" and have it auto sort by the lowest or even the highest metrics. I have to export it to an Excel spreadsheet to do that. Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? We are a manufacturer of disposable plates, cups, trays, lids, utensils... and have implemented certain automation where boxes of product flow to be shipped or stored. We have used Milestone to monitor these conveyors and the video has been instrumental in it's inplementation. Also we have setup robot's (AMR, Autonomous Mobile Robots) that can move huge pallets of product from Manufacturing to Warehouse, where we used to use personel forklifts to move. Milestone video (Live and Playback has been instrumental in trouble shooting when these robots go astray or fail to operate for whatever reason. Besides the capturing of video of when a worker may get injuried for HR or a car crash in one of our plants parking lots at any of our 25 plants across the country. Review collected by and hosted on G2.com. Show More Response from Stephanie Bæk of XProtect [Editedit](https://www.g2.com/survey_responses/xprotect-review-9981194/official_response/edit) Thank you for your detailed feedback on your experience with Milestone XProtect. We're happy to hear that the system has been instrumental in monitoring your manufacturing processes and ensuring workplace safety. We will take note of your suggestions for improvement. Current UserValidated ReviewerIncentivizedSource: Seller invite SK Spencer K. Security chief Enterprise (\> 1000 emp.) 12/1/2024 "VMS allrounder software in budget - Milestone !" 4.5/5 What do you like best about XProtect? Milestone software has become our favorite security management tool which we get so comfortable on using it due to its modern yet lightweight on our medium spec devices without causing crash or something which is our favourite thing. I like its straight forward analytics and customization features for creating combinations of devices for our different zones in company. Review collected by and hosted on G2.com. What do you dislike about XProtect? For security point of view i see no issue whatsover in my experience. Although i like to see improvements in analytics part which can be made better. Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? Our security system management is covered after using this software and we could easily track access to our server rooms and entrance . Definately it performs wells without any type of problem in the feed and help us in providing safe and secure environment. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 5/13/2025 "Milestone security video surveillance" 4.5/5 What do you like best about XProtect? Ease of use. Users are able to view camera footage and exports can be secured with password protection. Review collected by and hosted on G2.com. What do you dislike about XProtect? Individual camera licensing. Would be nice to have better bulk pricing. Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? Using Milestone to secure video surveillance, and allow multiple users to connect for viewing. Review collected by and hosted on G2.com. Show More Response from Angela Murphy of XProtect [Editedit](https://www.g2.com/survey_responses/xprotect-review-11161805/official_response/edit) Many thanks for taking the time to leave a review. Appreciate the feedback regarding bulk pricing. Current UserValidated ReviewerIncentivizedSource: Seller invite RL Roberto L. International Security Advisor Mid-Market (51-1000 emp.) 5/13/2025 "Amazing solution with lot of interesting features and customization" 4.5/5 What do you like best about XProtect? The features that ar eavailable are a lot and the huge third party companies integarted allow multiple solutions Review collected by and hosted on G2.com. What do you dislike about XProtect? It would be better to have higer visibility of certified Partners Review collected by and hosted on G2.com. What problems is XProtect solving and how is that benefiting you? Integration with other technologies for a global monitor control scenario Review collected by and hosted on G2.com. Show More Response from Angela Murphy of XProtect [Editedit](https://www.g2.com/survey_responses/xprotect-review-11162216/official_response/edit) Hi, Roberto! Thank you for taking the time to leave a review. Not sure if you're referring to partners in the sense of certified resellers or technology partners. On the "find a reseller" page on our website, we indicate which partners have the highest level of certification. On our technology partner finder page, we highlight some of our most established third-party solutions that integrate with XProtect. Keen to hear more details to understand how we can improve either (or both) of these interfaces. Please feel free to respond here or reach out on LinkedIn. Thanks again for your time! Validated ReviewerIncentivizedSource: Seller invite ## Questions about XProtect? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about XProtect ](https://www.g2.com/products/xprotect/discussions/new) GU Guest User • Last activity over 2 years ago What is XProtect Essential used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-xprotect-essential-used-for) [ View all Discussions ](https://www.g2.com/products/xprotect/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 11 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/xprotect/pricing) XProtect Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9aaa1fe955487c6ff945fce46809a02/blue-iris.png "Product Avatar Image") Blue Iris 4.4/5(18) [ Compare Now ](https://www.g2.com/compare/blue-iris-vs-xprotect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8aa3efa29a297d567e4e187576f0a19/hikvision-ivms-5200.png "Product Avatar Image") Hikvision iVMS-5200 3.8/5(18) [ Compare Now ](https://www.g2.com/compare/hikvision-ivms-5200-vs-xprotect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_388819a10185235594713b7c19ade75c/verkada.png "Product Avatar Image") Verkada 4.7/5(141) [ Compare Now ](https://www.g2.com/compare/verkada-vs-xprotect) ##### ##### XProtect Features Setup Turnkey Compatibility Integrations Video Intelligence AI-Based Search Object Detection Workflow Access Storage Alerts Video Access [ View More Features ](https://www.g2.com/products/xprotect/features) ## Top-Rated Alternatives [ ![Blue Iris](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blue Iris") Blue Iris 4.4/5(18) ](https://www.g2.com/products/blue-iris/reviews) [ ![Rhombus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhombus") Rhombus 4.6/5(610) ](https://www.g2.com/products/rhombus-systems/reviews) [ ![Verkada](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Verkada") Verkada 4.7/5(141) ](https://www.g2.com/products/verkada/reviews) [ View All Alternatives ](https://www.g2.com/products/xprotect/competitors/alternatives) ##### Categories on G2 [Video Surveillance](https://www.g2.com/categories/video-surveillance) ##### Explore More [What VR collaboration platform data privacy and security features matter most for enterprise team communication?](https://www.g2.com/discussions/what-vr-collaboration-platform-data-privacy-and-security-features-matter-most-for-enterprise-team-communication)[Which WYSIWYG editor platforms have the most reliable track records avoiding user experience and rendering issues?](https://www.g2.com/discussions/which-wysiwyg-editor-platforms-have-the-most-reliable-track-records-avoiding-user-experience-and-rendering-issues)[Best biometric authentication software for mobile apps](https://www.g2.com/discussions/best-biometric-authentication-software-for-mobile-apps) [What is the leading social media manager app for companies?](https://www.g2.com/discussions/what-is-the-leading-social-media-manager-app-for-companies)[How can teams share dashboards and insights from Alteryx with stakeholders who don’t have a platform license?](https://www.g2.com/discussions/how-can-teams-share-dashboards-and-insights-from-alteryx-with-stakeholders-who-don-t-have-a-platform-license)[Pros and Cons Details](https://www.g2.com/products/xprotect/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)