I like that the system is simple to use, and that it's server-client based (not in the cloud). It can be used with a touchscreen or with keyboard shortcuts. It takes hardly any time to write up a ticket for a customer. Review collected by and hosted on G2.com.

I don't like that it doesn't seem very Windows 10 friendly, and the credit card interface seems to take forever to process a payment. If anyone starts a remote session through TeamViewer and it's in the middle of a credit card transaction, everything freezes and you have to kill everything and start over again. Review collected by and hosted on G2.com.

I like how the whole program is accessible through one screen, it definitely makes tagging in much simpler. Review collected by and hosted on G2.com.

Haven't found anything that I dislike yet as the program is new to our company. It's a great program so far! Review collected by and hosted on G2.com.

Makes keeping track of merchandise very easy. I can work very efficiently with the software in every section of the workflow. Review collected by and hosted on G2.com.

Can take a long time to get support. No functionality when the internet is down Review collected by and hosted on G2.com.

The ease to memorize the menus is good, pretty cut and dry. Does what you need it to do Review collected by and hosted on G2.com.

This is probably my company's fault, but the system crashes frequently or freezes/slows down. Review collected by and hosted on G2.com.

Easy to use and makes doing complex things simple. Review collected by and hosted on G2.com.

Freezes up and having to restart the software Review collected by and hosted on G2.com.

Easy to use and helps keep all the information in order. Review collected by and hosted on G2.com.

Design layout and alot of information to read over. Review collected by and hosted on G2.com.