i like how easy it is to get into and east it is to use. Review collected by and hosted on G2.com.

i was a little disapointed that there isent a function t share screen for whoever is being helped Review collected by and hosted on G2.com.

One of the most commendable aspects of XMReality is its user-friendly interface. Setting up the AR environment and connecting with remote experts or colleagues is a seamless process. The intuitive controls and clear instructions make it accessible even to those less familiar with AR technology Review collected by and hosted on G2.com.

Really couldn't think as of now as it is mostly useful for any individual. But heavliy priced initially and it could be little expensive for small organisations Review collected by and hosted on G2.com.

Xr reality includes AR(arugmented reality), MR(mixed reality) and VR( virtual reality) offer enhanced training, improved customer engagement, increased productivity. Review collected by and hosted on G2.com.

XM reality has high development cost. The cost is very high to maintain all the XR reality functions. Limited adoption while immersive technologies are gaining in popularity, they are still relatively new, and some industries and audiences may ne slow to adopt them. Review collected by and hosted on G2.com.

Easy way to connect both ends, no external software require Review collected by and hosted on G2.com.

Highly dependent of the internet in both ends Review collected by and hosted on G2.com.

As a product, XM Reality is incredibly easy for users to use - the features are easy to access with common-sense user interface design, making training and deployment a more simple task.

In terms of people - XMReality has incredible staff members who were always on hand to ensure we were supported as a project, offering recommendations when required, responding quickly to queries and being on hand to support. Review collected by and hosted on G2.com.

There's not much to say here at all, if anything - one area of development may be in having in-house change resource with experience of landing video diagnostic initiatives - this would be a good avenue given the growth expected in video inspections and calling. Review collected by and hosted on G2.com.

No need to go on site

Shorter telephone call

Interventions related to an issue are easy to solve

Freezing immages, doculents are possible to add or to follow

Data of the calls are availble

Easy to use Xmreality

No need to download app or anything else for our customer Review collected by and hosted on G2.com.

No idea !!!! is there anything then to dislike? Review collected by and hosted on G2.com.

I started to use XMReality back in 2021. At the beginning, the system looked over complicated. However, once I started using it, it proved that it has many ergonomic feature and fun to use. It helped our after market department many times to figure out issues at the customer site and troubleshoot the problems. Review collected by and hosted on G2.com.

XMReality comes with a cost. The initial investment looks scary; but the system has proved itself and every penny we spent worth the investment. However, for the small firms the cost could be prohibitive. Review collected by and hosted on G2.com.

XMReality added extensive value in supporting Sovereign's mission to scale Video Triage capability. XMreality Provided expert guidance on how best to utilize video calling through previously positive engagements, maximising the best possible use of its feature set. Review collected by and hosted on G2.com.

The application toolset, is seen by a few end users, as too enriched with functionality, making it difficult for first-time users to know which feature best works for them. Review collected by and hosted on G2.com.

The tools available to effectively communicate with the field techs. Review collected by and hosted on G2.com.

All the tools and using them effectively. Need to practice using them smoothly. Not laid out intuitively Review collected by and hosted on G2.com.

The best thing about XMReality is that it is so user friendly and intuitive. You can quickly share your problems and recieve experienced help. Review collected by and hosted on G2.com.

Sometimes it is hard to use the "hands over lay" feature through the phone. This could be developed a bit more. Review collected by and hosted on G2.com.