---
title: XMReality Reviews
meta_title: 'XMReality Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 38 reviews by the users' company size, role or industry to
  find out how XMReality works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 38
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# XMReality Reviews
**Vendor:** XMReality  
**Category:** [Remote Support Software](https://www.g2.com/categories/remote-support)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 38
## About XMReality
XMReality provides a remote visual assistance solution built for your enterprise, always fully secure and customizable to align with your brand. Enhanced by augmented reality and designed for ease of use, XMReality is powerful enough to make remote problem-solving faster than ever before and still simple enough to have anyone in your organization use it. With zero implementation time, you can get started immediately. XMReality AB (publ) is a market leader in remote visual assistance, and our solution is used globally in more than 60 countries. Nestlé, Electrolux Professional, Sidel, Heineken, and Nibe are examples of more than 150 customers. XMReality is based in Sweden and the U.S. and is listed on the Nasdaq First North Growth Market (ticker: XMR). For more information, visit: www.xmreality.com





## XMReality Discussions
  - [What is XMReality used for?](https://www.g2.com/discussions/what-is-xmreality-used-for)

- [View XMReality pricing details and edition comparison](https://www.g2.com/products/xmreality/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-05+11%3A46%3A05+-0500&secure%5Bsession_id%5D=e5f42143-d1d1-4a32-a4bb-57883f8f8ef8&secure%5Btoken%5D=d0364c71c4ee0be6cc45977fec1fca029227ff8688168c56ec2164be654f8730&format=llm_user)

## XMReality Features
**Content**
- Guided Processes
- Content Management

**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Multi - Session Handling
- Multi-Monitor Support

**Remote Support**
- Video chat
- Live text chat
- Ticket submitting

**Remote Support - Remote Video Support**
- Video Control
- Video Interaction

**Product Creation**
- Deployment
- Collaborate

**Hardware Integration**
- Mobile phones
- AR glasses
- Tablets

**Content - Remote Video Support**
- Content Management
- Instruction

**Data Storage & Management**
- Hardware

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Content**
- Guided content
- Content management
- AR annotations

**Platform - Remote Video Support**
- Omni-channel
- Usability

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform
- Video Support

**Performance**
- Reporting

****
- Remote Monitoring & Management
- AI Copilot
- SSL Security
- File Transfer
- Two-Factor Authentication
- Single Sign On
- Compliance Management
- Collaboration Tools
- Summary Reports
- Activity Dashboard
- Chat/Messaging
- Generative AI
- Session Transfer
- Remote Update/Installation
- Audit Trail
- Customizable Branding
- Server Monitoring
- Real-Time Updates
- Troubleshooting
- Real-Time Monitoring
- Workflow Management
- Multiple User Accounts
- Multi-Channel Communication
- CRM
- Surveys & Feedback
- Activity Tracking
- Self Service Portal
- API
- Support Ticket Management
- Access Controls/Permissions
- Remote Access/Control
- User Management
- Customizable Reports
- Real-Time Notifications
- Video Conferencing
- Diagnostic Tools
- Third-Party Integrations
- Reporting/Analytics

## Top XMReality Alternatives
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,026 reviews)
  - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,934 reviews)