Xink

Xink

4.3
(16)
Optimized for quick response

Xink provides an advanced platform to centrally manage corporate email signatures in Office 365, G Suite and Apple Mail, including marketing campaigns in email signatures.

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Ellis L.
Validated Reviewer
Verified Current User
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"Fantastic email signature solution"

What do you like best?

Extremely easy to use and deploy. Simple management for multiple signatures, allowing different templates for different users in different countries/departments. Works will with Outlook Web App (Office365) for users that do not have Outlook client installed. Good product support when required.

What do you dislike?

When using a local Outlook client the Xink signatures becomes the default for all mailboxes in use within Outlook and will re-configure this on each sync if the user manually changes it. For example can be problematic when Outlook has both business and personal accounts in use.

What problems are you solving with the product? What benefits have you realized?

Before we had Xink it was difficult to have HTML and image-rich signatures for Office 365 users. We have been a user of Xink for nearly 5 years now and have not looked back since. Xink solved this issue with ease and allows us to have different signatures and signature campaigns for different sites around the world, managed all from a web console.

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Showing 16 Xink reviews
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Tanya B.
Validated Reviewer
Verified Current User
Review Source
content

"No manual updates anymore "

What do you like best?

In my previous company every time the email signature needed to be changed, I had to send out an email to every employee and every employee had to update their email signature manually. Not only is that very time consuming but also leaves a lot of room for human errors (as in campaigns still in signatures whereas it is not valid anymore or people copying my contact details into their signatures). Now I do it all on one platform and it automatically changes all the signatures.

What do you dislike?

The dashboard is really good, but would be great to get more features in there such as comparing the inactive campaigns with the current ones, which I now do in the campaign area.

Recommendations to others considering the product:

Saves a lot of time when you don't have to update signatures manually anymore. It reduces human errors significantly and I can personalise the email signatures with pictures.

What problems are you solving with the product? What benefits have you realized?

Main benefits: It is time saving and it reduces human errors. No manual updates anymore, everything on just 1 platform. Other benefits are that I can easily see the clicks per campaign and per employee. The next step I now want to do is to personalise the email signatures with the pictures of the individual employees, which would be a nightmare without a platform like Xink.

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Ellis L.
Validated Reviewer
Verified Current User
Review Source
content

"Fantastic email signature solution"

What do you like best?

Extremely easy to use and deploy. Simple management for multiple signatures, allowing different templates for different users in different countries/departments. Works will with Outlook Web App (Office365) for users that do not have Outlook client installed. Good product support when required.

What do you dislike?

When using a local Outlook client the Xink signatures becomes the default for all mailboxes in use within Outlook and will re-configure this on each sync if the user manually changes it. For example can be problematic when Outlook has both business and personal accounts in use.

What problems are you solving with the product? What benefits have you realized?

Before we had Xink it was difficult to have HTML and image-rich signatures for Office 365 users. We have been a user of Xink for nearly 5 years now and have not looked back since. Xink solved this issue with ease and allows us to have different signatures and signature campaigns for different sites around the world, managed all from a web console.

What Email Signature solution do you use?

Thanks for letting us know!
Peter M.
Validated Reviewer
Verified Current User
Review Source
content

"Of all our vendors - XINK is by far my favorite. "

What do you like best?

Xink is simple. Xink is affordable. Xink is my favorite program we use. We were able to set up everything in-house. The customer service is excellent and I just can't say enough. They were there with us the entire step of the way. If we ever encounter an issue or something we can't figure out on our end, they are always there willing to help, and quickly. We have total control of all signatures and marketing throughout all of our office. It allows us to implement a consistent and synergetic message across all our platforms. We have used Xink for four or five years now and it is just a great product. I can't say enough. Xink is by far my favorite vendor. Once set up, everything is pretty much plug and play.

What do you dislike?

There isn't anything I dislike. Its a simple and effective tool that works great for us.

Recommendations to others considering the product:

Its worth every penny. I highly recommend it. Please, feel free to call me and ask me your questions. I have not had any issue with firewalls and its been extremely reliable.

What problems are you solving with the product? What benefits have you realized?

It's a simple program that we are able to deploy to all of our offices. No matter where our employees are, they now all have a consistent signature.

Mark M.
Validated Reviewer
Verified Current User
Review Source
content

"Works Seamlessly and is very easy to administer"

What do you like best?

I have been a user of Xink for 3+ years now. I absolutely love that I can manage the signatures from one portal. I love being able to send a link to the employee where they follow simple instructions to get it setup and going on their own. Absolutely the best signature management I've used and we tried out 3 or 4 before we picked Xink. We use Office 365 and Outlook as well as Outlook online for some users and the signatures are seamless across the two platforms. Mac or Windows makes no difference. I would highly recommend Xink.

What do you dislike?

I only wish there was an app for iOS that would sync and copy to the iPhone's signatures or sync with the Outlook app would be great too. I have Outside salesmen that live on their phones, it would be great if the signatures were squared away on those as well. However, having the app/phone sync is certainly not a deal breaker, I really have no complaints about the product.

Recommendations to others considering the product:

I really can't say enough how easy Xink is to use and deploy. You will love it.

What problems are you solving with the product? What benefits have you realized?

We use the service to standardize our signatures across the company. We recently had a branding change for half of our users and it was a quick edit to make everyone the same. We have a yearly event that we advertise in our signatures and the Campaign feature is great for that.

Chris S.
Validated Reviewer
Verified Current User
Review Source
content

"Email Signatures Reimagined"

What do you like best?

We absolutely love that Xink integrates with our CRM system (Salesforce), marketing system (Campaign Monitor) and service system (Zendesk) - The advanced API means that we can manage email signatures all from one single place and ensure every email we send is on brand and pushing key campaign messages.

The platform is really intuitive and easy to use and the onboarding was great.

I'd recommend them to anyone looking for a centralised email signature platform.

What do you dislike?

I've not found anything not to like, to be honest - If we have had any technical issues then the support team (via Live Chat) have been a joy to deal with and have quickly solved any issues for us.

Recommendations to others considering the product:

Have a marketing plan to make full use of the advanced campaign functionality so you can segment your employee data and make every email super relevant.

What problems are you solving with the product? What benefits have you realized?

We wanted to ensure our emails were all on brand and to boost website traffic and inbound leads through marketing campaigns.

Fred R.
Validated Reviewer
Verified Current User
Review Source
content

"Great, flexible signature tool!"

What do you like best?

I love the fact that Xinx provides me with a flexible solution to apply different custom signatures for my company. We have been able to go from fully server side signatures to client based, and back. This is imperative for my ever growing company.

What do you dislike?

Honestly, nothing. Your support has made the implementation of Xink very easy!

Recommendations to others considering the product:

This is a great solution, and I believe is easier to implement compared to some of their competitors. Having a fully server side option made this an easy choice for my company.

What problems are you solving with the product? What benefits have you realized?

We went through the combination of 3 companies into one, and went through a name change. This allowed us to streamline a "standard" corporate signature which could be modified as we went through the different phases of our company's evolution.

Arpine B.
Validated Reviewer
Review Source
content

"Convenient and easy to use"

What do you like best?

The functionality is great and the tool is very easy to use. I've used it across two different companies - one time as a purchaser/administrator and one time as a user.

From the user perspective, it is absolutely seamless - there is no need to do anything, the signature information just automatically populates for you. Very easy to manage as an admin as well.

What do you dislike?

Maintaining multilingual signatures is a bit tricky since fields like title, phone, etc. can only be populated once. So in order to create multilingual signatures we had to create some one-off signatures for certain users with fields like title or phone or any other fields that differed from their default/English fields hardcoded in.

Recommendations to others considering the product:

A must for teams striving to keep external communications and branding consistent.

What problems are you solving with the product? What benefits have you realized?

Before Xink, certain team members got quite creative with signatures, adding their own images, updating fonts, shrinking logo to the point of it being unrecognizable, etc. Xink allowed us keep signatures consistent and stay in brand. Also, adding photos to signatures for the sales team improved response rates by 20%.

AI
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content

"We demoed multiple email signature automation tools - save time and just go with Xink!"

What do you like best?

After demoing several different email signature automation tools - we chose Xink (the services the offered were great for the right price). We LOVE how easy it is to use and how it seamlessly gives us control of over 1400 users' email signatures in gSuite. We can also enable campaigns in everyone's email signatures with a few clicks of the mouse. No more giving people directions on what to put in their email signature, and then only seeing about 25% of users implement those instructions. We have only been using the tool for about 3 months, but implementation was quick and easy as well!

What do you dislike?

Getting the spacing correct in the actual email signature design was a challenge. Luckily we had an HTML expert on hand within the company to fix the problem for us and now it's perfect. Xink provides some help with the design of the email signature, but it's best if you have someone design it for you and help with the HTML.

Recommendations to others considering the product:

Skip demoing all the other products (we did already) - go with Xink!

What problems are you solving with the product? What benefits have you realized?

We are solving the problem of having everyone's signatures across the company match the branding. We were seeing signatures with quotes in cursive fonts with every color of the rainbow. We used to have to send out an email with a campaign banner and ask them to insert it into their email signature - and again - only about 25% would actually do it. The email signature is very valuable real estate and we are happy to finally be able to use it to promote and advertise!

Amir H.
Validated Reviewer
Review Source
content

"My need for an Email Signature management tool"

What do you like best?

You can manage all users and their signatures from a single dashboard. It is compatible with both Outlook and Mail. You can setup multiple signatures with HTML editing option. It lets you assign your users to different signatures depending on the department or role they are in. Xink lets you store multiple logos and resize them if needed.

If a user's role changes, you can update it on the dashboard and the changes will be automatically apply on their mail client.

Without Xink, we would need to use a server and a very complicated approach for such a simple task. There are not many other solutions out there that would support both Mac and Windows users.

The signatures also appear well on mobile devices regardless of the mail client that is used.

What do you dislike?

Insufficient documentation for clients once they receive an email to activate their signature. I had to go to their computers and perform addition tasks for the first time setup (Mac users only). The main dashboard can also be further optimized for better user experience. I also found it a little challenging to import the signature on the webmail. We were using Office 365 and I never learned how to setup signatures on the Office portal.

Recommendations to others considering the product:

If you are considering a reasonably priced solution to manage your company's email signatures, Xink is definitely the right tool.

What problems are you solving with the product? What benefits have you realized?

We used Xink in order to facilitate the rebranding initiatives at our company.

I
Internal Consultant
Validated Reviewer
Verified Current User
Review Source
content

"Good experience with some early technical issues notwithstanding"

What do you like best?

We really utilize the customizability of the signatures especially being able to use some logic to either show or hide optional fields. Once configured, the administrative interface is fairly easy to navigate.

What do you dislike?

Initial setup of the synchronization with Active Directory was bumpy, and the fact that support is not in our time zone was frustrating as it took a while to resolve the issues.

Recommendations to others considering the product:

Create a test group that includes not only the implementation team but also "real" users. for any organization, it is very important to test before deploying, and Xink is no exception.

What problems are you solving with the product? What benefits have you realized?

We are not currently using banners but the Marketing department does have plans to do so. We do allow staff to enter custom links for social media and we also allow links for our video conferencing platform and our secure file upload site.

Chris H.
Validated Reviewer
Verified Current User
Review Source
content

"Seamless Signatures"

What do you like best?

The ability from a single console to construct HTML signatures for a wide-range of roles all managed using tags or fields.

What do you dislike?

The hour synchronisation window to push changes to O365. Ideally this would be shorter

Recommendations to others considering the product:

Take the time to plan signatures carefully. You can minimise the number of signatures to maintain by using custom fields to carry content that is role specific

What problems are you solving with the product? What benefits have you realized?

Xink allows us to manage signatures centrally regardless of device. It can handle cloud and on-premise mail clients of many sorts. We have not yet found a scenario this will not support.

Morten J.
Validated Reviewer
Verified Current User
Review Source
content

"Flexible but still simple to configure"

What do you like best?

Great interface for configuration. Signature works nice across multiple platforms and clients. Very flexible and easy to configure.

What do you dislike?

Not really anything. Perhaps the mobile tag - which we cannot get to work every time. (?)

What problems are you solving with the product? What benefits have you realized?

All mail get cooperate signatures applied and right ones for different groups. Users are happy to be able to switch between som preconfigured signatures.

Santo j.
Validated Reviewer
Review Source
content

"Support not helpfull"

What do you like best?

The features are great just due to the support

What do you dislike?

Support is really horrible

No one is ready to help

No one understands how critical it is

Taking a phone and talking seems a long battle

Recommendations to others considering the product:

better support

Terrible an horrible to deal with

SLA is not great

What problems are you solving with the product? What benefits have you realized?

Its a great software

A
Administrator
Validated Reviewer
Review Source
content

"Xink saves time and money"

What do you like best?

I really like the support and the ease of the software. Our company has over 65 employees in 4 four locations. I cane add new employees, make change titles and phone numbers in a matter of minutes. What a time saver!

What do you dislike?

Sometime support is longer than I like. But always within 24 hours.

What problems are you solving with the product? What benefits have you realized?

I don't need to hire an employee to do this. This can be taken care of by a administrative assistant or added to HR's to do list.

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Xink was everything I was hoping for and more"

What do you like best?

The support and ease of use of the application

What do you dislike?

So far, I haven't found anything not to like

What problems are you solving with the product? What benefits have you realized?

Non-standardized email signatures. The ability to have different signatures for our different businesses, as well as the ease of setting up a campaign.

AC
Administrator in Computer Software
Validated Reviewer
Review Source
content

"Easy to use "

What do you like best?

establishing an integrated brand while looking at how it helps Marketing programs

What do you dislike?

Support for Global campaigns is not sophisticated. Hard to see analytics region wise.

What problems are you solving with the product? What benefits have you realized?

Creating an integrated brand experience as well as measuring marketing channels on sales outbounds.

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