BJ

Bee J.

Marketing

Small-Business (50 or fewer emp.)

3/3/2021

"Best ISP on the market"

5/5

Describe the project or task Xfinity helped with:

Internet is the very foundation of everything we do in 2021. Xfinity allows us to build on a solid foundation and continue to move forward. Having a solid ISP is something businesses can not due without. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

It helps us to continue work without downtime or service interruptions. We can focus on other tasks instead of service or downtime problems. With the speed we receive they continue to help us stay up-to-date. Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

There’s not much to dislike. If I had to choose something it would be pricing tier for speed. It’s not super unaffordable but for smaller businesses the pricing can stretch the budget. Review collected by and hosted on G2.com.

Recommendations to others considering Xfinity:

Best ISP on the market. There are other ISP but most are as consistent and speeds are different in delivery. Review collected by and hosted on G2.com.

What problems is Xfinity solving and how is that benefiting you?

Were able to upload projects faster download documents and connect to our customers and speeds like never before. Now we are able to stay up-to-date with the latest in our business. Review collected by and hosted on G2.com.

DB

David B.

Small-Business (50 or fewer emp.)

11/10/2020

"Solid Download Speeds, but Upload Speeds Are Notorious"

4/5

Describe the project or task Xfinity helped with:

Xfinity is both my office and my home’s internet provider. In times when there are problems with the internet, I could look on the xFi app to be notified of any outages. The technicians are also friendly and know their stuff well. They’ve helped us hooked up the TV boxes and wiring in the office. They have done a great job hiding and organizing the wires during installation. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

Their internet is extremely reliable. I have been monitoring my internet’s uptime and so far it’s 99.97% uptime last month, which is fantastic! The download speed, needless to say, is too fast, no one ever complains about it. Their technicians have flexible times, and I can schedule them through the app at my convenience. Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

Their upload speed is where they fall short by a lot. I have 300 Mbps download but only 12 Mbps upload. This difference between the download and upload speed is huge. I’ve already inquired them that I do not need faster download speeds, I need faster upload speeds. They offered me the 400 mbps / 20 Mbps plan but the pricing for that it almost double what I’m paying. I’m not going to pay around $80 more for just 8 Mbps more of upload speed. This is just outright inadequate for my needs when multiple users in the office are uploading files or live streaming at the same time. They increase their download speeds every year, but I wish they can increase their upload speeds because upload speeds matter to me more than download speed. I even doubt everyone in the office would use 300 Mbps download combined. We only average around 32 Mbps download. Review collected by and hosted on G2.com.

What problems is Xfinity solving and how is that benefiting you?

Xfinity has tailored support, meaning they don’t just let us be with the internet. They even helped us set up the internet on our computers. This really cuts the time out of connecting to the internet and makes sure everything is working and connected before they leave. Review collected by and hosted on G2.com.

CR

Cherron R.

Graphic Designer

Small-Business (50 or fewer emp.)

11/10/2020

"Affordable, fast and good coverage!"

5/5

Describe the project or task Xfinity helped with:

With Xfinity, I can work, keep up with streaming games and allow many to use my internet with no slow speeds! The prices are very affordable. Not to mention if you move, they can do the same with their service for you! The download speeds they offer help me with my projects and installing games to play with many of my friends and new people. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

The internet speed is like no other. Very consistent Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

The upload speed could use the upgrade. It's just as important Review collected by and hosted on G2.com.

Recommendations to others considering Xfinity:

Check out the deals for the new customers and make sure to call if you're an existing user! Review collected by and hosted on G2.com.

What problems is Xfinity solving and how is that benefiting you?

That loyalty to companies can pay off. I've scored deals and many other benefits from this! Review collected by and hosted on G2.com.

AJ

Antonio J.

Small-Business (50 or fewer emp.)

4/14/2020

"Great Service"

5/5

Describe the project or task Xfinity helped with:

The best ISP out there. Service never drops or interrupts. Your speed can be as fast as you need it to be. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

It's very reliable and fast. We have a small business with over 60 devices and our speed is always fast and dependable. Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

There isn't much to not like. We have had any problems with the service in the last 2 years. Review collected by and hosted on G2.com.

Recommendations to others considering Xfinity:

Make sure you get the speed that works best for your business. Sometimes getting a level above that works greats. They often deliver speeds higher than the speeds offered in your contract as well. Review collected by and hosted on G2.com.

What problems is Xfinity solving and how is that benefiting you?

We are using their full PRI and ISP. this allows us to run a smooth and very effective network in house and provide service for our customers. Review collected by and hosted on G2.com.

TJ

Tony J.

Small-Business (50 or fewer emp.)

5/20/2020

"Best ISP in the industry"

5/5

Describe the project or task Xfinity helped with:

We use Xfinity as our ISP and our phone system. Our business is able to run at full capacity with them. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

They are simply great. Never any downtime and the service is very reliable. Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

There hasn't been anything to dislike. We've had Xfinity for over 6 years and they have been great for us. Review collected by and hosted on G2.com.

Recommendations to others considering Xfinity:

Can't go wrong! Review collected by and hosted on G2.com.

What problems is Xfinity solving and how is that benefiting you?

We recently upgraded our speeds, so we are able to download and upload data faster. The cost to upgrade was very reasonable and the upgrade time was next to nothing. Review collected by and hosted on G2.com.

MC

Milo C.

.Net Software Developer

Small-Business (50 or fewer emp.)

1/17/2020

"Xfinity - Not the parnter they should be"

2/5

Describe the project or task Xfinity helped with:

This question is a bit hard to answer since Xfinity is the only real Broadband option in my town, so I guess the project or task would be providing me with internet. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

When the internet works it is usually pretty good and definitely has shown improvement over the last few years. Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

I really dislike that my town has a contractual arrangement with Comcast/Xfinity that eliminates competition. Review collected by and hosted on G2.com.

Recommendations to others considering Xfinity:

You should look to see if they have SLAs that you can leverage should things go awry. In my situation it feels like I have no leverage due to the aforementioned town level contracts Review collected by and hosted on G2.com.

What problems is Xfinity solving and how is that benefiting you?

Using the internet is all that I do with XFinity. Review collected by and hosted on G2.com.

NF

Nick F.

Photographer

Small-Business (50 or fewer emp.)

6/12/2019

"Good Service"

4/5

Describe the project or task Xfinity helped with:

I switched to Xfinity from AT&T and have been loving it. So much better service than AT&T. Also better customer service. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

Xfinity is cheaper than the rest of their competitors and I like that I can switch my phone plan at will. Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

So far there isn't anything I don't like. I'm always a fan of cheaper rates. Review collected by and hosted on G2.com.

Recommendations to others considering Xfinity:

make your prices even cheaper and make it to where you can get phones without having to have internet or another service from you. Review collected by and hosted on G2.com.

What problems is Xfinity solving and how is that benefiting you?

I was able to finally have internet at home along with my two phones and I'm paying less than I was for just the phones. Review collected by and hosted on G2.com.

RC

Rushi C.

Analytics Engineer

Small-Business (50 or fewer emp.)

4/7/2019

"Xfinity ISP is all there is for internet"

3.5/5

Describe the project or task Xfinity helped with:

Xfinity provides internet service to my business and that's all it does. Nothing else. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

Xfinity provides internet and can transfer my data needs back and forth from office to internet and that's probably the only feature I like. Review collected by and hosted on G2.com.

TH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/4/2019

"Great Service for a Small Business"

5/5

Describe the project or task Xfinity helped with:

Our small business uses their business phone and internet services. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

I love that we can do everything we need to do for our voice services, such as call forwarding and voicemail, through their website and app. The customer service team we have utilized has also been superb! Review collected by and hosted on G2.com.