---
title: Xfinity Reviews
meta_title: 'Xfinity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 19 reviews by the users' company size, role or industry to
  find out how Xfinity works for a business like yours.
aggregate_rating:
  rating_value: 3.7
  review_count: 19
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Business Services
  url: https://www.g2.com/categories/business-services
---


# Xfinity Reviews
**Vendor:** Comcast  
**Category:** [Internet Service Providers (ISPs)](https://www.g2.com/categories/internet-service-providers-isps)  
**Average Rating:** 3.7/5.0  
**Total Reviews:** 19
## About Xfinity
Americas best Internet provider. The best in-home WiFi with xFi. And speeds to power all your streaming needs.




## Xfinity Reviews
  ### 1. Unlimited Data and Strong SLAs Make These Business Plans Shine

**Rating:** 4.0/5.0 stars

**Reviewed by:** Laila M. | Licensed Practical Nurse, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Xfinity?**

They also have five year price locks, great network stability and security and a 30 day money back guarantee for new customers.

**What do you dislike about Xfinity?**

removing incentives like autopay discount, video conferencing is not included with business phone, and initial set up can be a long wait. 

**Recommendations to others considering Xfinity:**

Comcast Business can be a solid option for companies that need fast, dependable internet, particularly in areas where there aren’t many alternatives. That said, I’d recommend being cautious with the contract terms and the billing process, and keeping a close eye on your invoices to make sure everything matches what you agreed to.

**What problems is Xfinity solving and how is that benefiting you?**

Xfinity offers robust cable internet speeds, providing consistent service and supporting its uptime claims.

  ### 2. XFINITY review for internet and phones

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2022

**Describe the project or task Xfinity helped with:**

Phone system and internet

**What do you like best about Xfinity?**

The internet is the best. Phones are new

**What do you dislike about Xfinity?**

Sometimes we go offline or have bad connection

**What problems is Xfinity solving and how is that benefiting you?**

Its great to have all in one rather than several companies

  ### 3. Solid Download Speeds, but Upload Speeds Are Notorious

**Rating:** 4.0/5.0 stars

**Reviewed by:** David B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2020

**Describe the project or task Xfinity helped with:**

Xfinity is both my office and my home’s internet provider. In times when there are problems with the internet, I could look on the xFi app to be notified of any outages. The technicians are also friendly and know their stuff well. They’ve helped us hooked up the TV boxes and wiring in the office. They have done a great job hiding and organizing the wires during installation.

**What do you like best about Xfinity?**

Their internet is extremely reliable. I have been monitoring my internet’s uptime and so far it’s 99.97% uptime last month, which is fantastic! The download speed, needless to say, is too fast, no one ever complains about it. Their technicians have flexible times, and I can schedule them through the app at my convenience.

**What do you dislike about Xfinity?**

Their upload speed is where they fall short by a lot. I have 300 Mbps download but only 12 Mbps upload. This difference between the download and upload speed is huge. I’ve already inquired them that I do not need faster download speeds, I need faster upload speeds. They offered me the 400 mbps / 20 Mbps plan but the pricing for that it almost double what I’m paying. I’m not going to pay around $80 more for just 8 Mbps more of upload speed. This is just outright inadequate for my needs when multiple users in the office are uploading files or live streaming at the same time. They increase their download speeds every year, but I wish they can increase their upload speeds because upload speeds matter to me more than download speed. I even doubt everyone in the office would use 300 Mbps download combined. We only average around 32 Mbps download.

**What problems is Xfinity solving and how is that benefiting you?**

Xfinity has tailored support, meaning they don’t just let us be with the internet. They even helped us set up the internet on our computers. This really cuts the time out of connecting to the internet and makes sure everything is working and connected before they leave.

  ### 4. Good Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nick F. | Photographer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2019

**Describe the project or task Xfinity helped with:**

I switched to Xfinity from AT&T and have been loving it. So much better service than AT&T. Also better customer service.

**What do you like best about Xfinity?**

Xfinity is cheaper than the rest of their competitors and I like that I can switch my phone plan at will.

**What do you dislike about Xfinity?**

So far there isn't anything I don't like. I'm always a fan of cheaper rates.

**Recommendations to others considering Xfinity:**

make your prices even cheaper and make it to where you can get phones without having to have internet or another service from you.

**What problems is Xfinity solving and how is that benefiting you?**

I was able to finally have internet at home along with my two phones and I'm paying less than I was for just the phones.

  ### 5. Xfinity ISP is all there is for internet

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rushi C. | Analytics Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2019

**Describe the project or task Xfinity helped with:**

Xfinity provides internet service to my business and that's all it does. Nothing else.

**What do you like best about Xfinity?**

Xfinity provides internet and can transfer my data needs back and forth from office to internet and that's probably the only feature I like.

**What do you dislike about Xfinity?**

Xfinity charges overages and is run as a singleton ISP and I don't have others to choose from.

**What problems is Xfinity solving and how is that benefiting you?**

Xfinity is providing business internet so I can conduct business and do what I have to do.


## Xfinity Discussions
  - [What can Xfinity xFi see?](https://www.g2.com/discussions/what-can-xfinity-xfi-see)
  - [What apps come with Xfinity?](https://www.g2.com/discussions/what-apps-come-with-xfinity)
  - [What can the Xfinity app do?](https://www.g2.com/discussions/what-can-the-xfinity-app-do)
  - [What are the features of Xfinity internet?](https://www.g2.com/discussions/what-are-the-features-of-xfinity-internet)

- [View Xfinity pricing details and edition comparison](https://www.g2.com/products/xfinity/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A19%3A26+-0500&secure%5Bsession_id%5D=229aa9ae-1533-42f6-8aa9-5f968618e624&secure%5Btoken%5D=1e81ba00ea3970c083f0258fd0dc3952d36f4cf90ddf98348f2d96a25d5cbd1f&format=llm_user)

## Xfinity Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Functionality**
- Internet Service
- Service Tiers
- Hosting
- Corporate Speeds
- Packaging

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Xfinity Alternatives
  - [Charter Spectrum](https://www.g2.com/products/charter-spectrum/reviews) - 3.6/5.0 (27 reviews)
  - [AT&amp;T U-Verse](https://www.g2.com/products/at-t-u-verse/reviews) - 3.2/5.0 (14 reviews)
  - [Verizon Business Services](https://www.g2.com/products/verizon-business-services/reviews) - 5.0/5.0 (2 reviews)

