Xero is easy for new businesses and customers to access and learn. It provides us, as accountants, with the information we need, while also giving them the ability to handle their own bookkeeping and review their finances using real-time information.

The customisation of the main dashboard allows owners & accountants alike to filter in/out what they need to prioritise, providing accessibility to sole traders businesses up to multi-department businesses.

With the powerful integration tools Xero has to offer and with them adding more and more over time, Xero has become the perfect accountancy tool to integrate with online sales platforms like Square.

Xero's cloud based accessibility and app allows for easy real-time information at the click of a button, giving us the power to work from office to working abroad.

Xero's competitive pricing structure allows for the flexibility of different businesses needs to be covered at a competitive rate.

Their customer support team allows for me to get same day responses to my queries. With a wide database of Q&A's, I never find myself being stuck for long with my questions! Review collected by and hosted on G2.com.

As Xero continues to grow, we do find some connectivity issues from time to time. Pages crashing and error's occuring do become common on certain days, we find this mostly on Thursdays. Review collected by and hosted on G2.com.

What I like most about Xero is how simple it feels once you start using it. Even if you are not deeply experienced in accounting, the interface is easy to understand and most features are straightforward to find. Bank reconciliation, invoices, and financial information are organised well, which makes everyday work much easier. Review collected by and hosted on G2.com.

Sometimes the platform feels a little slow, and a few workflows take more steps than I expect. I also think the AI features could understand the user's intention better and provide more contextual suggestions instead of just basic assistance. Review collected by and hosted on G2.com.

What I like most about Xero is that it’s a cloud-based accounting system, which means I can access it and work from anywhere as long as I have an internet connection. The interface is very user-friendly and easy to navigate, making my day-to-day accounting tasks more efficient. I also appreciate how convenient it is to upload documents and invoices directly into the system. On top of that, it generates financial reports quickly and accurately, which helps me save time and stay organized. Review collected by and hosted on G2.com.

If I had to point to one drawback, I’d say some of the more advanced reporting features can feel a bit challenging for new users to learn at first. That said, once you get familiar with the system, it becomes easy to use and works very well for everyday, day-to-day accounting. Review collected by and hosted on G2.com.

As an accountant, I take care of many research projects in our department; previously, we used Excel and Tally only, but it used to create many difficulties for me. In terms of its user interface, Xero impresses me in terms of simplicity. Everything that one requires is easily accessible, without any hassle at all. The dashboard provides a brief overview of finances, which comes in handy when the HOD suddenly calls for a brief overview of finances.

What saves a lot of time in this software is reconciliation, which is automated in our case, because we've integrated our bank feed. Usually, everything matches up automatically; however, one has to go through the list and confirm by clicking 'Ok.' We've also integrated the software with Stripe for conference registration fees paid by foreign participants, which makes everything automatic. Finally, I find it helpful when I need to ask the AI bot JAX some questions such as: "How much have we spent on the DRDO project this month?"

Onboarding was easy as well. I am not a CA; I am just a normal admin. It took me half a day to get everything done by following the onscreen prompts. What's more, their pricing was really good because of their special offer compared to what others were asking for. Review collected by and hosted on G2.com.

It seems the mobile application could use some improvement. If I just want to check my balance, the app works fine. However, if I need an itemized list of project expenses, the current layout doesn’t really support that, so I end up having to access the account on a PC.

Another issue I’ve run into with the accounting software is related to how our department manages different grants. While Xero lets us track expenditures by project, it’s quite difficult to create a detailed utilization report that compares budget and expenditure in a single table. At the moment, I export the data and build a custom report in Excel for the principal investigator.

One last point is pricing: the price list is shown only in USD, which means the cost depends on the current exchange rate. Having an option to pay the monthly fee in rupees would have helped in my situation.

As for customer support, the articles section works well for routine questions. But when I had an issue with a tax code for one of our sponsored projects and needed to submit a ticket, it took about two days to get an appropriate response. Review collected by and hosted on G2.com.

I use Xero to manage all the billing and expense tracking for my client-based business. It makes it easy to create invoices for ongoing projects, set up and schedule recurring invoices, and send automated payment reminders to clients. I can also snap photos of receipts to record expenses while I’m on the go. On top of that, I use Xero to run basic profit-and-loss reports so I always know how the business is performing from month to month. Review collected by and hosted on G2.com.

While the platform itself is great, the pricing has steadily increased over the past couple of years, which can feel a bit steep for a freelancer or solo business owner. I’d love to see a more budget-friendly tier aimed at independent contractors who don’t need advanced corporate features but still want unlimited invoicing. Review collected by and hosted on G2.com.

The best thing about Xero is how simple and intuitive it makes financial management, even for non accounting users. The UI is clean, easy to navigate and doesn't feel overwhelming. I especially like the automates bank feeds, easy invoicing, and ability to access everything from anywhere which makes day-to-day book keeping much faster.

Xero's integration with payment platforms, payroll tools and third party business applications are also very useful because they reduce manual work and keep data synchronized. Performance has been reliable, and cloud based platform makes collaboration seamless across teams. From pricing and ROI perspective, it offers strong value by saving time on repetitive accounting tasks. The onboarding experience is straight forward, and help resources and customers support are helpful. I also appreciate the smart AI features that simply reconciliations and reporting, making financial processes more efficient and accurate. Review collected by and hosted on G2.com.

One thing i dislike about Xero is that the certain features aren't always intuitive for the first time users. also, some advanced accounting functions or add on can increase costs over time. Review collected by and hosted on G2.com.

I love the UI for Xero it’s nice and clean, alowing to get into invoices, expenses, reports, financial records without a significant learning curve. I like the Xero software because of its performmance and that it doesn’t take to long to load many of the pages and reports for me as a software engineer, I like AI abilitiees that are helpful in that it takes a few repetitive accounting operations for away, but I think these capabilities may help more with financial functions than my technical functions. Review collected by and hosted on G2.com.

The pricing can seem a bit too expennsive for small teams, especially when adding on other users or expanding the functionnality requires going for an additional-tier soluution. Some advanced functionality may just be considered additional features as opposed to additional tiers for a higher monthly subscriiption. The AI features were decent, but I’d be looking for it to be a much more consist and automated process. Review collected by and hosted on G2.com.

I like how easy Xero is to use and how it brings different accounting tasks into one place. All financial management features are straightforward and save a lot of time compared with handling everything manually. The features I like most are invoicing, expense tracking, and financial reporting. Invoicing makes it easy to create, and the reporting tools are useful for quickly understanding our financial position. The setup was straightforward and easy. The onboarding process was clear and getting basic information and bank connections did not take too much time. Review collected by and hosted on G2.com.

I find that reporting and customization options in Xero could be improved. Some reports take a bit of time to set up exactly the way we need, and having more flexibility with customization would make it easier to get specific insights. It would be great if Xero offered more customizable report templates, advanced filtering, and an easier way to create and save reports based on specific business needs. Review collected by and hosted on G2.com.

I like that Xero saves me a lot of time through automation. The bank feed and reconciliation features make bookkeeping much faster, and the interface is clean and easy to navigate. I also appreciate that it integrates well with payment platforms and other business tools, so invoices, expenses, and payments stay organized without a lot of manual work. Additionally, the initial setup was easy, with clear instructions that made connecting our bank account, configuring the chart of accounts, and inviting team members simple. We were able to start invoicing and reconciling transactions quickly. Review collected by and hosted on G2.com.

Advanced reports could offer more built-in customization, and subscription cost increases as additional features or users are added. Also, some settings are difficult to locate and require multiple clicks, and invoice templates could be more flexible and customizable. Dashboard customization options are somewhat limited, and third-party integration requires extra setup and maintenance. I want bulk editing for transactions and contacts to be more efficient. Review collected by and hosted on G2.com.

We like Xero because it combines a clean, intuitive UI / UX with strong performance, making finance operations easy for both finance and non-finance staff. Its integration ecosystem is an advantage for us, particularly the integration with Employment Hero for payroll and HR workflows, along with banking, expense management. Xero also offers strong value for money compared to larger ERP platforms, with lower implementation overhead and pricing that suits a growing SaaS business. The platform is reliable, easy to support through its large Australian accountant ecosystem, and increasingly strong in AI-driven automation, workflow automation, which aligns well with our focus on operational efficiency and scalable growth. Review collected by and hosted on G2.com.

We would appreciate more customisation and reporting flexibility as we continue to scale, along with deeper automation and AI capabilities for more complex operational workflows and enterprise-level integrations such as Employment Hero. Review collected by and hosted on G2.com.