--- title: Xero Reviews meta_title: 'Xero Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1736 reviews by the users' company size, role or industry to find out how Xero works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1736 scale: '5' date_modified: '2026-08-13' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Xero Reviews **Vendor:** Xero **Category:** [Accounting Software](https://www.g2.com/categories/accounting) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,736 ## About Xero Xero is a cloud-based accounting software solution designed to help small business owners and accounting professionals manage their financial operations efficiently. With a user-friendly interface and a focus on automation, Xero enables users to streamline their bookkeeping processes, allowing them to concentrate on growing their businesses rather than getting bogged down by administrative tasks. Targeted primarily at small businesses, Xero caters to a diverse audience that includes entrepreneurs, freelancers, and accounting firms. The platform is particularly beneficial for those who seek to simplify financial management while ensuring compliance with regional tax regulations. Xero's innovative features, such as JAX (Just Ask Xero), an AI financial superagent, enhance the user experience by providing real-time insights and automating routine tasks. This allows users to create quotes, send invoices, and reconcile bank transactions through natural language commands, making financial management more accessible and efficient. One of the key features of Xero is its ability to automate data ingestion from various sources, including banks and e-commerce platforms. This functionality significantly reduces the time spent on manual data entry, with many users reporting an average savings of six hours per month. Additionally, Xero's smart bank reconciliation adapts to user patterns, simplifying the bookkeeping process to a straightforward click-to-confirm operation. This level of efficiency not only saves time but also enhances accuracy in financial reporting. Xero also prioritizes cash flow management, a critical aspect for any business. Users can create customizable online invoices equipped with integrated "Pay Now" buttons, which facilitate faster payments. Coupled with automated payment reminders, Xero helps businesses reduce the time spent on collections, allowing them to focus on revenue generation. Furthermore, Xero's tools are designed to simplify tax compliance across various jurisdictions, making it easier for users to navigate the complexities of tax regulations. The platform is supported by a robust ecosystem of over 1,000 third-party applications and a global directory of certified accountants and bookkeepers. This connectivity ensures that users have access to specialized tools for inventory management, customer relationship management, and financial advice tailored to their specific needs. With a customer support team rated highly by new users, Xero provides the assurance and assistance necessary for businesses to operate confidently in their financial endeavors. ## Xero Pros & Cons **What users like:** - Users find Xero's **ease of use** enhances their accounting experience, allowing focus on business instead of software complexities. (851 reviews) - Users value the **simplicity of invoicing and payment tracking** in Xero, streamlining their financial management effortlessly. (366 reviews) - Users appreciate Xero for its **simple invoicing and streamlined payment tracking** , enhancing overall financial management efficiency. (314 reviews) - Users find Xero to greatly enhance **efficiency** , streamlining financial management and saving valuable time and effort. (304 reviews) - Users appreciate the **simplicity and ease of use** of Xero, enhancing invoicing and payment tracking significantly. (279 reviews) - Users find Xero offers **smooth accounting integration** , streamlining tasks like budgeting, invoicing, and reporting effectively. (276 reviews) - Users appreciate the **user-friendly interface** of Xero, which simplifies bookkeeping and enhances financial visibility. (274 reviews) - Users value the **time-saving integrations** of Xero, enhancing efficiency and freeing up time for analytical tasks. (270 reviews) - Users love the **smooth integrations** of Xero with various software, enhancing their accounting experience effortlessly. (268 reviews) - Automation (262 reviews) **What users dislike:** - Users find the **missing features** of Xero, like lack of support and robust reporting, limiting for advanced needs. (319 reviews) - Users find **limited options** in Xero's reporting features, lacking flexibility for custom sales analysis or forecasting. (173 reviews) - Users find **limited customization** in Xero's reporting features, impacting detailed sales analysis and forecasting capabilities. (142 reviews) - Users find the **reporting limitations** in Xero hinder deeper analysis and disrupt workflow efficiency during busy periods. (134 reviews) - Users face challenges due to **poor customer support** , particularly with slow response times and no immediate phone assistance. (121 reviews) - Users experience a noticeable **learning curve** with Xero, particularly when navigating advanced features and initial setups. (113 reviews) - Poor Reporting (112 reviews) - Report Customization (109 reviews) - Users are frustrated by Xero's **constant price increases** with no corresponding improvements, making it unaffordable for small businesses. (104 reviews) - Users find the **pricing issues** with Xero challenging, especially due to recent increases and costs for startups. (97 reviews) ## Xero Reviews ### 1. Integrations with Systems and Bank Accounts **Rating:** 5.0/5.0 stars **Reviewed by:** Pat B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about Xero?** Integration with other systems and bank accounts **What do you dislike about Xero?** They frequently change the interface, which can be a bit confusing. **What problems is Xero solving and how is that benefiting you?** Easy to create quotes and invoices, especially repeating invoices, which makes managing subscriptions easy. **Official Response from Xero:** > Thanks for taking the time to leave a review, Pat! ### 2. Better Reports Than QuickBooks, but Bank Feeds and Tutorials Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Xero?** The review of downloaded data is easy to review and the reports that are generated for businesses are much better than Quickbooks. **What do you dislike about Xero?** The bank feeds (especially credit cards) are very difficult to maneuver so that data shows up properly on the balance sheet. Tutorials are very limited and I have difficulty getting the answers I need for corrections. **What problems is Xero solving and how is that benefiting you?** I had trouble accessing my account (for some reason other than a payment) and tried using chat, AI etc. and it took several days to finally get a live person to assist. **Official Response from Xero:** > Hi, thank you so much for taking the time to share your positive feedback and suggestions with us, we truly appreciate it! We'd love for you to share your thoughts on our dedicated Xero Product Ideas platform https://productideas.xero.com/. It's the best place to let us know exactly what would make your Xero experience even better. Our product team actively reviews all suggestions, and the platform offers transparency on the journey of an idea, from 'Submitted' to 'Completed.' Ideas that gain significant community support are regularly reviewed and play a crucial role in shaping our product roadmaps. In fact, last year, we released features based on over 360 community-instigated ideas. Your valuable input helps us continuously improve and innovate! ### 3. Consistent Bank Transaction Tracking with Streamlined Invoicing for Effective Financial Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Flaminia B. | Senior Manager, Finance & HR, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Xero?** Very consistent in tracking bank transactions and the process from estimates to completed invoices and payments is very streamlined. I like how easy it is to collaborate with our senior accountant, everything is cloud-based so we’re always looking at the same numbers and this makes day-to-day bookkeeping highly manageable. **What do you dislike about Xero?** I don’t have any cons about the service and its performance met my needs without any glitches that affected our quick reconciliation. **What problems is Xero solving and how is that benefiting you?** The automation of bank feeds, recurring invoices and financial reporting all in one place is a huge win. It does a great job helping me manage our company finances by allowing me to see what’s going on behind all of the financials and numbers. **Official Response from Xero:** > Appreciate your review Flaminia, thank you! ### 4. Perfect for freelancers who hate spreadsheets as much as I do **Rating:** 4.0/5.0 stars **Reviewed by:** Arpita P. | Branding and Marketing Communications Specialist, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Xero?** Automatic payment reminders are a lifesaver. I used to spend so much time awkwardly following up with clients who forgot to pay invoices. You know how that goes. You're trying to be professional but you also need your money. Now xero just sends gentle reminders automatically. No more awkward conversations. **What do you dislike about Xero?** Learning curve was steeper than expected. Even though it's supposed to be user-friendly. I felt lost for weeks trying to navigate all the features. Accounting terms aren't great if you're not actually an accountant. **What problems is Xero solving and how is that benefiting you?** Before Xero, I was a complete mess trying to manage finances between my day job at Persistent and freelancing. Like, I literally had no clue what I was doing, I'd get payments from clients, throw receipts into whatever folder was closest, and then when tax time came around? Total nightmare. I'd be scrambling through piles of paperwork, trying to figure out what money came from where. It was stressful as hell and made me dread dealing with anything money-related. **Official Response from Xero:** > Hi Arpita, thanks for sharing your experience - we're glad to hear you worked through that learning curve and you're finding such success now! ### 5. My secret keeper financial transactions. **Rating:** 4.0/5.0 stars **Reviewed by:** Adil Bin W. | Supply Chain Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Xero?** It help me to maintain my account book. Financial transactions records. **What do you dislike about Xero?** Sometimes it’s difficult to enter multiple numbers. **What problems is Xero solving and how is that benefiting you?** Xero solve my financial accounting problems which I used for my cafe. **Official Response from Xero:** > Thanks for your review, Adil! ### 6. Made Cash Flow and Sponsor Invoice Tracking Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Ayçe M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Xero?** I loved tracking my financial caash flow and sponsor invoices **What do you dislike about Xero?** The customer service was inadequate and the pricing is too expensive **What problems is Xero solving and how is that benefiting you?** It solved my subscription tracking and international payment issues **Official Response from Xero:** > Hi Ayçe, thank you for taking the time to share your review. Great to hear we're helping you to track your cash flow and subscriptions. We're keen to understand your comments regarding the Support team in greater detail. As we don't request contact information on public platforms, please raise a case in Xero Central detailing your concerns and one of our specialists will be in touch - https://central.xero.com/s/raise-support-case ### 7. Not intimidating, just simple to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Akhil A. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Xero?** Xero is how simple it feels to use. I have tried Quickbooks and a couple of other accounting tools before, but honestly, they confused me more than they helped. With Xero, everything looks clean and modern, and I don't waste time figuring out where things are. Managing invoices, payments, and accounts feels much smoother, and it actually makes my work a lot easier. **What do you dislike about Xero?** I don't have much to complain about with Xero. Whenever I've faced a problem, their support team has stepped in fast and guided me through it. It feels reliable, and that peace of mind really matters when you're handling accounts. **What problems is Xero solving and how is that benefiting you?** Xero has made my business look a lot more professional. It gives new clients confidence when they see proper branded invoices with my company name and logo. I also love that so much of it runs automatically it saves me time and makes everything feel smooth and organized. **Official Response from Xero:** > Thanks for sharing your feedback, Akhil! It's great to hear that you're finding Xero so user-friendly and it's helping you to save time. Also appreciate the shoutout for our Support team, we'll be sure to pass this on. It's great to have you with us! ### 8. The easiest way to accounting for businesses, it's easy for all users **Rating:** 5.0/5.0 stars **Reviewed by:** Pragati S. | Hardware Lead (Mechanical Design Engineer), Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2025 **What do you like best about Xero?** Xero is very easy to use , even if the person isn't from accounting background could use Xero easily because of the interface,It makes easy for small business to cerate the invoices without manually creating the invoices. The most important thing about it it is very usefull for business audits **What do you dislike about Xero?** The app for mobile isn't that good, the payroll is available only for specific region, not throughout the world. **What problems is Xero solving and how is that benefiting you?** It helps me managaing all my financials at one platform, it helps me analysing my business at one place, as well as generating invoices at one place without manually filling all the details and without manually manipulating the spreadheets one can see the financials here without working on it **Official Response from Xero:** > We're glad to hear that you find Xero easy to use for managing your financials and generating invoices. And we appreciate your feedback about the mobile app and payroll availability, your insights are incredibly valuable! We encourage you to share your specific suggestions on our Xero Product Ideas platform at https://productideas.xero.com/. This is the best place for your ideas to be seen. Our product team regularly reviews all submissions, and ideas that gain strong community support play a key role in shaping our future product roadmaps. In fact, we've implemented features based on hundreds of community ideas. Thanks again for helping us make Xero even better! ### 9. Intuitive Interface That Keeps Our Accounting and Reporting on Track **Rating:** 4.0/5.0 stars **Reviewed by:** Eric F. | Counselor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Xero?** I love the interface and the ease of use. Helps us stay on track with all of our accounting and reporting needs **What do you dislike about Xero?** A bit expensive for our business. We also have experienced some issues with the customer support team **What problems is Xero solving and how is that benefiting you?** Helping us stay on top of all account information. Assisting with ensuring we have all of our business expenses and costs accounted for so that we do not incur any penalties **Official Response from Xero:** > Hi Eric, thanks for your great feedback. We'd love to be able to address any issues you have had previously, but we will need some more detail. Please raise a case via Xero Central, quoting any previous case numbers, and one of the support team will be in touch. ### 10. Easy Invoicing and Project Expense Management **Rating:** 4.5/5.0 stars **Reviewed by:** Phanindra K. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Xero?** Xero makes it really easy for me to stay on top of multiple clients and projects without things getting messy. Invoicing is straightforward, and I like how simple it is to send out bills for each project. The built in time tracking is a big plus it logs my hours automatically and adds them straight to the invoice, so I don't have to do any math myself. It just keeps the whole process smooth and stress free. **What do you dislike about Xero?** When my bank transaction sync in Xero, I sometimes see duplicate expenses if I had already entered them earlier. It gets a bit confusing and I have to manually clean them up. I really wish Xero could catch those duplicates automatically it would save a lot of time. **What problems is Xero solving and how is that benefiting you?** Xero really helps me keep my project expenses and invoices organized without much effort. A lot of the process is automatic, so I don't have to waste time doing things manually. It makes managing finances easier and takes away a lot of the mental load that usually comes with bookkeeping. **Official Response from Xero:** > Thanks for your detailed review Phanindra, so pleased to hear you're making the most of automation and enjoying a smooth invoicing process! ### 11. Comprehensive Accounting Tool with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Krizza Mae A. **Reviewed Date:** December 01, 2025 **What do you like best about Xero?** I find Xero incredibly valuable for accounting, as it serves as a comprehensive tool for accountants, encompassing everything from bookkeeping to the preparation of Business Activity Statements (BAS) and tax filing. Its robust features streamline the accounting processes, simplifying complex tasks and enhancing overall efficiency. I appreciate that Xero makes the whole bookkeeping and tax preparation journey seamless and organized, which is crucial in my line of work. **What do you dislike about Xero?** I find that the workpaper packs in Xero aren't as advanced or helpful as they could be. They need to be more user-friendly and incorporate advanced features such as AI and automation to enhance efficiency in creating workpapers. Additionally, the workpaper packs could benefit from a checklist section to verify necessary tax filing requirements and an easier way to link documents to a shared drive, which would streamline the process. The visual aspect of the workpaper packs could also be more appealing, and there should be better support for adding multiple users, such as preparers, users, and reviewers. Lastly, I feel there should be a stricter emphasis on tax preparation with better linkages to Xero Practice Manager, enabling seamless integration of figures like franking accounts and depreciation. **What problems is Xero solving and how is that benefiting you?** I use Xero as a comprehensive tool for accountants, streamlining bookkeeping and tax filings, including BAS preparation, enhancing efficiency for client accounting solutions. **Official Response from Xero:** > Hi Krizza, thank you so much for taking the time to share your positive feedback and suggestions with us, we truly appreciate it! We'd love for you to share your thoughts on creating better workpaper packs via our dedicated Xero Product Ideas platform https://productideas.xero.com/. It's the best place to let us know exactly what would make your Xero experience even better. Our product team actively reviews all suggestions, and the platform offers transparency on the journey of an idea, from 'Submitted' to 'Completed.' Ideas that gain significant community support are regularly reviewed and play a crucial role in shaping our product roadmaps. In fact, last year, we released features based on over 360 community-instigated ideas. Your valuable input helps us continuously improve and innovate! ### 12. Effortless Accounting with Stellar Reconciliation Features **Rating:** 5.0/5.0 stars **Reviewed by:** Selena K. | Business Coach, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Xero?** I use Xero for accounting, and I like everything about it, especially the auto reconciliation feature. It allows me to stay updated with my spending. The initial setup was super smooth, and I haven’t had any issues as of yet. **What do you dislike about Xero?** I love the product. **What problems is Xero solving and how is that benefiting you?** Xero helps with money management and accounting, and I love the auto reconciliation as it keeps me updated with my spending. **Official Response from Xero:** > Hi Selena, love hearing this feedback, thank you! ### 13. Effortless Bookkeeping with Xero's Intuitive Design **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Xero?** I like Xero's usability, which makes managing bookkeeping tasks simple. I appreciate how easy it is to create accounting expense heads and continuously update them with expenses and receipts. It effectively tracks the movement of money within my business. The initial setup of Xero was very easy, and I haven't encountered any issues that don't work for me. **What do you dislike about Xero?** NA **What problems is Xero solving and how is that benefiting you?** Xero keeps a record of all my incoming and outgoing transactions and makes it easy to track how money moves in the business. I also create accounting expense heads, easily updating expenses with receipts. Its usability is a major plus. **Official Response from Xero:** > Thanks for taking the time to leave a review! We're so pleased to hear Xero is helping make managing your business finances easier and more organised. ### 14. Intuitive Interface That Keeps Getting Better **Rating:** 5.0/5.0 stars **Reviewed by:** Audrey P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Xero?** Interface is intuitive and I feel like Xero is constantly improving the experience and technology. I don't feel like Xero will ever enter an "out of date" status! **What do you dislike about Xero?** Wish I could add quick access to custom financial reports on the dashboard. **What problems is Xero solving and how is that benefiting you?** Recent focus on cash flow visibility has been a huge help **Official Response from Xero:** > Thanks for taking the time to share your feedback, Audrey! We encourage you to vote for or share your ideas around custom reporting in Xero Product Ideas! Our team regularly reviews these when considering their product roadmaps. https://productideas.xero.com/ ### 15. Simplicity in Accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Mary K. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Xero?** I love that I can rest easy about the feeds from my connected banks come over and I can reconcile them and keep my accounts accurate as well as up to date. It has taken me a little bit to learn and I learn new things each day that I use the system but enjoy the simplicity of it so to say that the implementation has been easy I totally agree. It makes keeping everything up to date for me and allows me to create custom reports that I need to share with my group. I go into my account multiple times a week and know when I do go in that the information I need will be there. We moved our books from an old accounting system to Xero and it was a pretty smooth integration to make that happen. **What do you dislike about Xero?** I have had an issue with one of our bank feeds. The Xero support team is working closely with me to find out what the issue is and to resolve it. They respond in a timely manner to help me. I honestly don't have anything I do not like about Xero. It has made life so much easier for me. **What problems is Xero solving and how is that benefiting you?** It keeps my records for me and works beautifully with Gusto which handles our payroll. The two programs have simplified to many things that would otherwise require more time on my part which I do not have as this is a voluntary position that I do for our church. **Official Response from Xero:** > Thanks so much for taking the time to share your feedback, Mary. It's wonderful to hear that integrating your accounts with Xero was a smooth transition, and that we've helped to simplify and streamline tasks for you. It's also great to hear that our Support team has been so responsive in assisting you to resolve the issue with your bank feed. We'll be sure to let them know. ### 16. Effortless Account Management with Xero **Rating:** 5.0/5.0 stars **Reviewed by:** Uzair A. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Xero?** I use Xero for accounting, and it really helps in managing all accounts efficiently. I particularly like that it is used by our accounting team to handle all ledger entries. The best part about Xero is how it auto tracks invoices, which makes the management of accounts and tracking easy. Setting it up for the first time was easy, which was a relief. **What do you dislike about Xero?** Nothing in particular **What problems is Xero solving and how is that benefiting you?** I use Xero to manage all accounts, simplifying ledger entries and auto-tracking invoices, making account management and tracking easy. **Official Response from Xero:** > Thanks for the great review, Uzair! ### 17. Seamless Accounting for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Brian A. T. **Reviewed Date:** November 29, 2025 **What do you like best about Xero?** I appreciate Xero for its ease of use which makes it very user-friendly. The logical approach of its layout ensures a smooth user experience, which is crucial when managing finances. I find the ability to track minimal expenses and income efficiently with Xero to be a standout feature, as it serves the needs of my 501(c)3 organization which doesn't have extensive financial activity. Moreover, I enjoy that I can manually import bank statements easily, especially since not every bank in my rural area can provide automated feeds. This flexibility is particularly valuable. I also value the integration with Hubdoc, which allows my receipts to be automatically categorized into Xero once approved, thereby enhancing efficiency in managing documents and financial records. The initial setup process of Xero was straightforward, which further eased the transition to using this software. Overall, these features contribute to a system that simplifies and streamlines financial management for multiple businesses I manage. **What do you dislike about Xero?** I really think Xero could improve by expanding the banks that can provide an automated feed. **What problems is Xero solving and how is that benefiting you?** Xero is easy to use, tracks minimal expenses and income, monitors net worth, and allows manual statement imports for banks without automated feeds. **Official Response from Xero:** > We're glad to hear that you find Xero user-friendly and efficient for managing your nonprofit's finances. Thanks for your review, it's great to have you with us! ### 18. Invoicing, Billing and Reporting has Been Super Cool in My Software Dev’ Agency with Xero **Rating:** 5.0/5.0 stars **Reviewed by:** Kate V. | SMB Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Xero?** I use Xero on a daily basis in my current Software Development organization. I like how Xero saves time through automated invoicing system which generate and send invoices to our clients automatically when they are on due date. **What do you dislike about Xero?** At the moment, I don’t have anything that I like least since Xero accomplish all my needs as a SMB Account Executive. **What problems is Xero solving and how is that benefiting you?** I started using Xero from my previous organization and across the two organizations it has been effective to automate accounts payable and receivables. **Official Response from Xero:** > Thanks for the great review, Kate! ### 19. Effortless Invoicing with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel E. | Group Account Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Xero?** I like Xero's simple interface and how it plugs in with WorkflowMax. The initial setup of Xero was very simple without any issues, even when resetting up WorkflowMax. I also appreciate how effectively it helps in managing my invoicing, debtors, and business expenses. **What do you dislike about Xero?** I feel the product could have more options for simple access levels to allow those managing invoices and expenses access, without giving them full view of finance data. **What problems is Xero solving and how is that benefiting you?** Xero effectively manages my invoicing, debtors, and business expenses, simplifying these processes. **Official Response from Xero:** > Thanks for sharing your feedback, Rachel! We're so glad you're enjoying Xero. ### 20. Reliable Accounting Solution to Keep Up to Date with Cash Flow and Produce P&L Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmy P. | Payroll and Billing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Xero?** The ability to include attachments to journal postings meaning more detailed backing of postings and it pulls through transactions from the bank account. I like the ability to create invoices with the tool which are easy to edit and personalize. The software is reliable and the support team, if required, are always helpful. **What do you dislike about Xero?** There is not any disadvantages with software. I have never experienced any major problems and there was no struggle in understanding how it works. **What problems is Xero solving and how is that benefiting you?** It supports clear and concise ledger recording, invoicing and it pulls up latest bank transactions from the business bank and the quality and variety of reports generated are very useful for audit purposes. **Official Response from Xero:** > This is fantastic to hear Jimmy! We're so pleased that your finding Xero user-friendly, it's great to have you with us. ### 21. Seamlessly Handles Currency Mismatches, Intuitive UI **Rating:** 4.5/5.0 stars **Reviewed by:** Parul G. | Senior Executive, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about Xero?** I use Xero for accounting, and it serves as great software when dealing with different currencies other than INR. The invoice mechanism and financials are really helpful and dynamic. I like how the credits are adjusted and how the account payables and receivables can be managed here. I personally enjoy the user interface, and the platform is way comforting to use. I also appreciate how the workflows are designed, especially the bank syncing and reconciling with records. The initial setup was really good, and I would grade it 80 out of 100. **What do you dislike about Xero?** I think the tax mechanism could be improved a little. Maybe more training modules can help that issue. **What problems is Xero solving and how is that benefiting you?** I use Xero for handling currency mismatches and appreciate its versatile invoicing. The platform's credit adjustments, account management, bank syncing, and user-friendly workflows streamline my tasks effectively. **Official Response from Xero:** > Hi Parul, thanks for taking the time to leave a review! We’re glad to hear Xero’s able to help streamline your accounting. We appreciate your feedback on tax features and training, if you’d like to share ideas with our product team, you can do so via Xero Product Ideas. Our team regularly reviews these when considering their product roadmaps. ### 22. Xero provides the best automation tools to carry out invoicing and billing tasks more efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Lenah M. | Accounts Receivable Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Xero?** The process of entering invoices and tracking what we are billing is very easy. It gives a live dashboard to easily pull reporting (balance report, invoices, profit and loss, etc). It is a very reliable and efficient application for accounting with helpful customer support that works really well due to live chat and phone support. **What do you dislike about Xero?** The web application has a longer click path and more fields that require to be submitted as compared to the mobile application. **What problems is Xero solving and how is that benefiting you?** Very helpful especially for my day-to-day tasks like invoicing, reconciling bank transactions, and managing expenses. Xero’s capabilities to sync with bank accounts and credit cards helps automate a lot of bookkeeping without spending hours doing it. **Official Response from Xero:** > Thanks for sharing your review, Lenah. Great to have you with us! ### 23. Easy to use and very intuitive interface **Rating:** 4.5/5.0 stars **Reviewed by:** Jesús P. | Regional Accounting Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Xero?** The user interface because it is easy to use **What do you dislike about Xero?** It is very user-unfriendly generating reports from the billing modules because it only allows downloading 500 lines. **What problems is Xero solving and how is that benefiting you?** Ease of learning to interpret the balance sheets and P&L, this allows executives to better interpret the results of the period. **Official Response from Xero:** > Hi Jesús, thank you so much for taking the time to share your positive feedback and suggestions with us, we truly appreciate it! We'd love for you to share your thoughts on our dedicated Xero Product Ideas platform https://productideas.xero.com/. It's the best place to let us know exactly what would make your Xero experience even better. Our product team actively reviews all suggestions, and the platform offers transparency on the journey of an idea, from 'Submitted' to 'Completed.' Your valuable input helps us continuously improve and innovate! ### 24. Made Accounting Less Scary for a Beginner. **Rating:** 4.0/5.0 stars **Reviewed by:** Sneha T. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Xero?** I find Xero super convenient since everything is cloud based. My data is always safe and synced, and I can just log in from any device without worrying. The bank feed is probably my favorite part it saves me so much time and cuts down mistakes from manual entries. What I also like Xero kind of grows with you. when you're ready, you can start using things like budgeting or payroll, which makes it feel like the software adjusts to your needs. **What do you dislike about Xero?** My experience, for someone who is just starting out or managing everything on their own, I feel the pricing is a bit on the higher side. I wanted to try out a few features, but later realized they were only available in the costlier plans, which was a little frustrating. In the beginning, I also found some of the accounting terms and setup steps confusing since I don't come from a strong finance background. but once I got the hang of it, the platform felt smooth, reliable, and definitely professional. It just takes a little patience in the early days. **What problems is Xero solving and how is that benefiting you?** Before using Xero, I was struggling with messy spreadsheets and easting hours trying to keep of my money. since switching, everything bills, reports, transaction is in one place, super easy to manage. It actually saves me time and gives me confidence when I look at or share my finacials. Xero has made me feel more in control and smarter about my finances. **Official Response from Xero:** > We're thrilled to read that Xero has made accounting less scary, and has put everything in one place for you! Thanks for your feedback about the accounting terms, we're constantly working to improve the user experience and make our platform more accessible to all users. And we encourage you to share these specific suggestions on our Xero Product Ideas platform at https://productideas.xero.com/. ### 25. Xero’s Easy Learning Curve, Great UI, and Efficient Online Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Xero?** Xero is easy to learn, great UI. I've found online support to be efficient **What do you dislike about Xero?** Xero’s pricing can make it unaffordable for some small businesses. The payroll module is improving, but it still isn’t as comprehensive as some other software. **What problems is Xero solving and how is that benefiting you?** It makes doing GST returns easy, saves me time, and stays accurate when edits are made. I also love the real-time workflow, especially when multiple users are working together. **Official Response from Xero:** > Thanks for taking the time to leave a review! ### 26. Great Software with lots of features **Rating:** 5.0/5.0 stars **Reviewed by:** John J. | Hertford Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Xero?** Regular updates in functionality make the software great to use and we are happy to recommend for our clients. **What do you dislike about Xero?** Cost increases make it less attractive to smaller businesses **What problems is Xero solving and how is that benefiting you?** Maintaining up to date financial informatiuon for us and our clients. **Official Response from Xero:** > Thanks for your review and your recommendations to clients, John, we very much appreciate it. It's great to have you with us. ### 27. Streamlined Invoicing, Minor ACH Integration Challenge **Rating:** 4.0/5.0 stars **Reviewed by:** Mitchell K. | Owner **Reviewed Date:** November 26, 2025 **What do you like best about Xero?** I appreciate how Xero has partnered with all the right software at a reasonable price, which is perfect for my small consulting business needs. The platform significantly reduces the effort I have to spend on tracking expenses and performing financial reporting, streamlining my workflow. The invoicing functionality in Xero stands out for me as it was easy to set up templates and manage line items effectively, providing the level of detail my clients demand. This capability alone makes the platform highly beneficial. Additionally, I use Xero in conjunction with Paychex for payroll, and this integration works smoothly. Setting up Xero was a straightforward process, made even easier by the support from an onboarding expert, ensuring a seamless transition to the platform. **What do you dislike about Xero?** The biggest challenge I've faced so far is in linking payment sources for ACH, but that's in part due to the banking system I'm using. It would be easier to just input the account and routing number into Xero and have it generate its own ACH link. **What problems is Xero solving and how is that benefiting you?** I use Xero to manage invoicing and track expenses efficiently, simplifying financial reporting and saving time. Its integration with other software and ease of setup are benefits for my consulting business. **Official Response from Xero:** > Hi Mitchell, thanks for taking the time to share your review. Appreciate the shoutout for the onboarding team too - we'll be sure to pass this on! We'd love for you to share your thoughts regarding linking payment sources for ACH on our dedicated Xero Product Ideas platform https://productideas.xero.com/. It's the best place to let us know exactly what would make your Xero experience even better. Our product team actively reviews all suggestions, and the platform offers transparency on the journey of an idea, from 'Submitted' to 'Completed.' Ideas that gain significant community support are regularly reviewed and play a crucial role in shaping our product roadmaps. ### 28. Xero: Effortless Bookkeeping with Automation and Real-Time Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Pugal M. | Data Analyst **Reviewed Date:** November 26, 2025 **What do you like best about Xero?** I use Xero extensively for my day-to-day bookkeeping needs, and it plays a critical role in helping me track all our business income and expenses. I love how Xero's automation features save me a significant amount of time by reducing manual entries, particularly through automating bank reconciliations and invoice reminders. This automation helps me stay on top of cash flow and maintain accurate cash reporting which is essential for my business. Moreover, I find the ease of use of Xero incredibly beneficial, even for complex tasks. The real-time financial reporting is especially valuable, as it empowers me to make quick, informed business decisions with confidence. Another feature that I find indispensable is its cloud-based nature, which allows me to work from anywhere and keeps my business operations less stressful and more organized. The initial setup of Xero was straightforward, with clear guidance, making the transition smooth. I genuinely appreciate how Xero integrates these features seamlessly to provide an efficient and valuable tool for my business needs. Overall, these aspects collectively enhance my experience with Xero, and I feel highly satisfied with its capabilities. **What do you dislike about Xero?** I find that Xero's customer support response time can be slow at times, which can be frustrating when I need quick resolutions to issues. Additionally, the mobile application is limited in features compared to the desktop version, which hinders my ability to fully manage invoicing and expense tracking on the go. **What problems is Xero solving and how is that benefiting you?** I use Xero to automate bookkeeping, reconcile bank transactions, and streamline invoicing. It saves time by reducing manual entries, provides real-time financial reporting for informed decisions, and being cloud-based, it allows working from anywhere, reducing stress and improving organization. **Official Response from Xero:** > Appreciate your review, Pugal, thank you. It's great to hear we're helping you to organize your business and save you time and stress. We're always looking at ways to make things smoother on mobile and will be investing more in this space, and your ideas are a big part of that. Have you shared your thoughts on our Xero Product Ideas page? It's a great spot to let us know exactly what would make your mobile experience better, and other users can vote on what's important to them too. https://productideas.xero.com/ ### 29. Effective Invoicing and a Very Powerful General Ledger in Xero to Easily Manage Finances **Rating:** 5.0/5.0 stars **Reviewed by:** Janeen F. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Xero?** Xero offers a very effective invoicing feature allowing me to create and instantly send invoices and the other most impactful feature in Xero is the General Ledger where it records all transactions and summarizes accounting activity to produce financial reports. **What do you dislike about Xero?** I have not found any shortcomings, Xero has been a great help to me and it provides very reliable tools to manage finances. **What problems is Xero solving and how is that benefiting you?** Keeping track of business cash flow is easy and I work conveniently with Xero’s time-saving tools such as recurring invoices and cost monitoring and the integration with payment gateways allows us to accept payments from major credit cards. **Official Response from Xero:** > Thank you for such a great review, Janeen! Delighted to hear that Xero is helping you to manage your finances so well. ### 30. A Powerful And Worthy Accounting Platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Bridget W. | Financial Controller Operations, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Xero?** Monthly payroll discharge is fully automated, saving time and resources while avoiding major payment discrepancy. Xero is the best accountancy platform and it gives the accurate results in the budget forecasting and all the other features are super amazing. The user interface is extremely simple and not overwhelming, especially for someone with no accounting background. Also, the dashboard gives a clear picture of how we are performing as a company and managing the runway. **What do you dislike about Xero?** Xero has really worked well for me and my team so i have literally nothing ill to talk about it nor do i have anything to complain about. **What problems is Xero solving and how is that benefiting you?** Xero is available in desktop and mobile making it easy to access from anywhere. Xero tracks the history of the invoices and keeps all the records of tax purposes or for financial analysis. I have had a fulfilling experience with Xero, from the start, it has been giving me and my team a very outstanding experience in accounting. **Official Response from Xero:** > Hi Bridget, thank you so much for taking the time to share your positive feedback with us, we truly appreciate it! ### 31. Xero makes money and employees management easier. **Rating:** 4.0/5.0 stars **Reviewed by:** Patricia M. | Financial Officer, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Xero?** I like Xero because i can seamlessly sync my inventory management systems, billing platforms and other software i use in my business, which saves a lot of time. Xero is user-friendly and I find it easy and straightforward to implement and the help sections are really useful. Also, the ease with which everyone can get used to it via video tutorials is very nice. Xero is invaluable in helping us make informed decisions about the financial health of our business. **What do you dislike about Xero?** For the last 5 years i have been using Xero and i haven't encountered any challenging issues so there is nothing to dislike about it. **What problems is Xero solving and how is that benefiting you?** Xero solves our financial management problems. I like its simplicity and i have used it in a multi-location company and it has worked flawlessly. I love the automated features that speed up the process and that data can be imported and exported with ease in different formats. I highly recommend Xero to both established and small companies because ever since we began to use it, it has operated efficiently to assigned duties and there are no errors to worry about. **Official Response from Xero:** > That's what we love to hear, Patricia - thanks for sharing your thoughtful review! ### 32. Xero is an excellent accounting tool for small to medium businesses. **Rating:** 4.5/5.0 stars **Reviewed by:** Justin K. | Financial Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Xero?** Xero keeps us updated about our financial health and performance which is really a valuable aspect for our success. It makes it extremely easy for us to capture data of every transactions being made for enhanced expense monitoring. Xero offers all the features that are needed to have a very smooth and successful financial management experience. Also, Xero makes it easy for us to follow up on payments from clients by sending them invoices to remind them of due payments. **What do you dislike about Xero?** Am really pleased that so far i have not been able to experience even a single aspect about Xero that has not worked for me. **What problems is Xero solving and how is that benefiting you?** Xero is very simple and easy to use. I like the fact that you can do payroll and VAT all in one place and submit from Xero with one click. Xero is a plug and play accounting tool, the best for tracking expenses and revenues. I use it daily and it has become an indispensable tool that streamlines our financial processes. **Official Response from Xero:** > It's great to hear you're having such a positive experience, Justin - thanks for sharing your review! ### 33. User-Friendly Bookkeeping, Needs Better Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jake M. **Reviewed Date:** November 24, 2025 **What do you like best about Xero?** I find Xero pretty user-friendly, which makes my bookkeeping and payroll tasks much smoother and more efficient. I really appreciate how the onboarding process has been going well for me, enhancing my experience with the software right from the start. The consolidation of both bookkeeping and payroll into one platform is a tremendous benefit, significantly simplifying my workflow by having all financial management organized in one place. This integration makes handling my financial tasks a lot easier. Moreover, the initial setup of Xero was very easy, which saved me a lot of time and effort, allowing me to focus more on my tasks rather than getting bogged down in setup complications. I am also impressed enough with Xero that I would rate my likelihood of recommending it to a friend or colleague as a ten out of ten. **What do you dislike about Xero?** I would love to be able to get a hold of a customer service person on the phone a lot easier. It's really hard to get somebody on the phone. **What problems is Xero solving and how is that benefiting you?** I use Xero to consolidate bookkeeping and payroll in one place, making the process much easier. **Official Response from Xero:** > We're glad to hear that you find Xero user-friendly and that it has streamlined your bookkeeping and payroll tasks. Thanks for taking time to write a review, we appreciate it! ### 34. User-Friendly Accounting with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Agrima G. **Reviewed Date:** November 24, 2025 **What do you like best about Xero?** I find Xero to be an exceptionally beautiful and user-friendly software, which makes everyday accounting and bookkeeping tasks easy and efficient. Its ability to quickly identify and fix mistakes is invaluable. The 'find and recode' feature, alongside the uncoded statement lines report in the bank accounts and the management report in Reports, work remarkably well. Sending bills via the Xero network effectively, especially with attachments, enhances my experience greatly. I also appreciate the seamless integration with other tools like Gusto and Veem, and the initial setup was very easy. Overall, my high recommendation score of 10 reflects my positive experience with Xero. **What do you dislike about Xero?** Xero could have more diverse and comprehensive reporting options, particularly for customers and suppliers. It would be beneficial to have an activity-by-supplier summary report to enhance insights into supplier-related transactions. **What problems is Xero solving and how is that benefiting you?** I use Xero for accounting, simplifying financial statement analysis by generating reports. Its user-friendly interface makes accounting and bookkeeping efficient, allowing easy mistake correction. Features like find and recode, uncoded statement lines, management reports, and seamless bill sending enhance functionality. **Official Response from Xero:** > "Exceptionally beautiful," well, we just love that! Thanks so much for your review, Agrima. ### 35. Xero is a great accounting tool for small and large based businesses. **Rating:** 4.0/5.0 stars **Reviewed by:** Sahil T. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2025 **What do you like best about Xero?** Xero is how easy it makes running payments. Being able to accept credit cards ACH transfers saves me a lot of back and forth, and keeping all my regular customers on one place just makes things simpler. Anytime I have needed help, their support team has been responsive and seemed to know what they talking about, which I really appreciate. **What do you dislike about Xero?** Once you get comfortable with Xero, the updates don't feel like a burden in fact, they usually make things smoother. I really value that improvement actually add value instead of creating extra hurdles. It feels like Xero is focused on helping its users grow, not just finding new ways to charge them. **What problems is Xero solving and how is that benefiting you?** Xero is how professional the invoices look. My clients feel more confident when they receive them, and it keeps my billing organized so I don't have to constantly worry about payments or staying on track. **Official Response from Xero:** > Hi Sahil, thank you for reviewing us. We're so happy to hear that Xero is making things easier for you and our support team have been helpful. Thanks again. ### 36. Effortless Accounting with Xero **Rating:** 5.0/5.0 stars **Reviewed by:** Chiara W. **Reviewed Date:** November 23, 2025 **What do you like best about Xero?** I like using Xero for managing our day-to-day accounting tasks, such as invoicing, tracking expenses, reconciling bank transactions, and preparing purchase orders and quotes. It is crucial for generating financial and GST reports, which I rely on heavily. I particularly appreciate how Xero simplifies reconciling bank transactions and preparing GST returns. The system is efficient for capturing monthly depreciation and pulling tailored reports, making it incredibly organized and easy to manage, even without a strong accounting background. I like its simplicity and user-friendliness, which keeps everything well-organized. Another feature I find valuable is the ability to share documents like invoices, statements, purchase orders, and payment remittances directly with third parties without needing to download or resend them via email, speeding up communication and making it more convenient. My team and I use this feature almost daily. The initial setup of Xero was easy and hassle-free, enhancing my overall satisfaction with the product. **What do you dislike about Xero?** I have an account that was locked and accidentally deleted. The balance still appears in my balance sheet, and I am unable to clear or update it. I am not sure how to rectify this. Also, it would be really helpful if Xero had a live chat feature to assist with queries and issues right away rather than having to write to the Xero support team and wait for their response. **What problems is Xero solving and how is that benefiting you?** I use Xero for efficient bank transaction reconciliation, GST returns, and tailored financial reports. It's simple and organized, even for those without a strong accounting background, and its document-sharing feature speeds up communication. **Official Response from Xero:** > We're thrilled to hear that Xero has helped simplify your day-to-day accounting tasks, from invoicing to generating financial and GST reports. We appreciate your feedback on the ease of use and efficiency of the system. ### 37. User-Friendly but Currency Limitations Frustrate **Rating:** 5.0/5.0 stars **Reviewed by:** Henry L. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about Xero?** I like Xero for its ease of use, which makes managing accounting tasks straightforward and hassle-free. The software's intuitive design allows me to navigate its features without difficulty, which is valuable in both my own company and in providing accounting services to others. Additionally, I appreciate Xero's prompt support system. Whenever I have questions or need assistance, I can rely on receiving quick and effective help, which enhances my overall experience with the platform. It's also notable that Xero is reasonably priced, offering good value for its features and support, making it an accessible choice for cost-conscious users. **What do you dislike about Xero?** I am frustrated with the inability to change the functional currency after starting to use the software. Additionally, there's no straightforward way to account for payments received in currencies other than the stated invoice currency or the functional currency. **What problems is Xero solving and how is that benefiting you?** I use Xero for its reasonable pricing, ease of use, and prompt support, which help simplify my accounting tasks for my company and clients. **Official Response from Xero:** > Hi Henry, thanks for your detailed and considered review - it's great to have you with us! In terms of currency management, we'd recommend that you create a case in Xero Central to see if the team can support you to set something up, and if not we'd really appreciate you adding your product suggestion to Xero Product Ideas: https://productideas.xero.com/ ### 38. Time-Saving with Accurate Reconciliation **Rating:** 4.0/5.0 stars **Reviewed by:** Pui Kei C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Xero?** I use Xero for business as an account executive to maintain the books. I am most impressed with the bank feed function and auto bank reconciliation features. These tools save me time and improve accuracy in my work. The initial setup of Xero was easy, which made getting started smooth. **What do you dislike about Xero?** I find the cost of goods sold (COGS) is calculated on an average basis, and I hope Xero will introduce a FIFO (First In, First Out) option in the future to improve costing accuracy. **What problems is Xero solving and how is that benefiting you?** I find Xero's bank statement upload and auto bank reconciliation save me time and improve accuracy in maintaining the books. **Official Response from Xero:** > Thanks for sharing your review, Pui Kei. Appreciate it! ### 39. Effortless Accounting with Top-Notch UI and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Peter K. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2026 **What do you like best about Xero?** I use Xero to manage accounting for my clients, and it makes bookkeeping and accounting easy to manage. I like the user interface because it's easy to navigate and pleasant to work with. Plus, the support team has been great in helping with questions. The initial setup was quite easy also. **What do you dislike about Xero?** I would like to have it sync with TaxDome to import my invoices generated. **What problems is Xero solving and how is that benefiting you?** I use Xero to manage accounting, making bookkeeping easy. The user interface is pleasant and easy to navigate, and the support team is great with questions. **Official Response from Xero:** > Thanks for the 5-stars, Peter! ### 40. Effortless Integration, Perfect for Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** David B. | Excel Data Specialist **Reviewed Date:** November 22, 2025 **What do you like best about Xero?** I really like how Xero integrates seamlessly with my bookkeeping system, Collective. This integration is incredibly valuable as it allows Collective to handle most of the data entry, freeing me from that workload and significantly simplifying my accounting processes. It's incredibly convenient that I can directly code Xero GL codes from my bank account, Mercury, which makes logging unusual transactions hassle-free and keeps my workflow consistent. The initial setup of Xero was also remarkably effortless for me, as Collective managed everything, making the start-up process simple and stress-free. **What do you dislike about Xero?** I don't have anything I dislike about Xero. Because it integrates with Collective and Mercury, I don't really see much, if any, of the Xero interface. So, I don't have anything I dislike about it. **What problems is Xero solving and how is that benefiting you?** I use Xero to keep my books in line for tax compliance. Its integration with Collective reduces my workload and allows direct coding from my bank, Mercury, streamlining my workflow. **Official Response from Xero:** > We're thrilled to hear that Xero's seamless integration with Collective and Mercury has simplified your accounting processes and reduced your workload. Thank you for sharing your positive experience! ### 41. Adaptable and Easy, But Pricing Hitches **Rating:** 5.0/5.0 stars **Reviewed by:** Sammi N. **Reviewed Date:** November 22, 2025 **What do you like best about Xero?** I love how adaptable Xero is; it can suit any situation and be easily managed, which makes my work in organization accounting much more streamlined. The process of building an accounting budget is straightforward and user-friendly, saving me a lot of time and effort. I find the platform's capabilities in budgeting, accounting forecasting, and digital analytics highly effective, providing me with comprehensive tools to manage financial aspects efficiently. Additionally, the initial setup of Xero was very easy, which made the transition smooth from our previous software. Overall, the system's flexibility and ease of management are major benefits, significantly contributing to my positive experience. **What do you dislike about Xero?** I can't stand the pricing of Xero and the limited payment options available. Additionally, I am frustrated by the lack of a nonprofit pricing option. **What problems is Xero solving and how is that benefiting you?** Xero helps with budgeting, accounting forecasts, and digital analytics, making it easy to build an accounting budget. It's adaptable and easy to manage, streamlining my organization’s accounting processes. **Official Response from Xero:** > We're glad to hear that you find Xero adaptable and easy to use for managing your organization's accounting. Thanks for your review, Sammi. ### 42. Eay to use accounting tool for daily work **Rating:** 4.0/5.0 stars **Reviewed by:** Tarun K. | IT Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2025 **What do you like best about Xero?** I use Xero at work almost everyday for invoices, expense tracking and reports. It is easy to use and was simple to setup, so i had no trouble getting started. The software has many features like bank reconciliation, automated invoicing and detailed reports that save me time. I also like that it integrates well with PayPal, so i don't have to move between systems. Customer support has been quick and helpful whenever i needed help. Overall, Xero makes my daily accounting work easier and faster. **What do you dislike about Xero?** The only thing i find is that the pricing can feel a bit high for small businesses. For everything else, the software works smoothly and does what i need. **What problems is Xero solving and how is that benefiting you?** Xero makes it easier for me to handle accounting tasks at work without needing to switch between different tools. It saves me time by managing invoices, tracking expenses and handling billing in one place. The automated reports and bank reconciliation help me keep everything accurate and organized. It also integrates with PayPal so i can handle payments directly without downloading or uploading files separately. With these features, i can finish my accounting work faster and focus on other tasks. **Official Response from Xero:** > Hi Tarun, thank you for leaving us a detailed review. We're really happy to hear that Xero is making your daily accounting work easier and faster. Thanks again. ### 43. User-Friendly, Intuitive App with Solid Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Accounts P. | Finance and Accouting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Xero?** User-friendly and intuitive, this app is easy to navigate and consistently delivers solid performance. **What do you dislike about Xero?** It does not have the ability to create sub-accounts. **What problems is Xero solving and how is that benefiting you?** It’s a good accounting software at a great price. **Official Response from Xero:** > Thanks for your review! ### 44. Xero Makes Bookkeeping Effortless with Easy Setup and Bank Linking **Rating:** 5.0/5.0 stars **Reviewed by:** Nick W. | Financial Director, Packaging and Containers, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Xero?** Ease of use, so simple to set up, always new developments and automatic linking for bank accounts. **What do you dislike about Xero?** I haven't come across and features that I dislike about Xero. **What problems is Xero solving and how is that benefiting you?** I converted my old spreadsheet for tracking my income and expenses to Xero, as I wanted a fully incorporated accounting package, that also supported MTD in the UK. **Official Response from Xero:** > Thanks for your review, Nick! ### 45. Easy Project Tracking That Keeps Us on Top of Projects **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Xero?** The projects side of things. It makes tracking projects easy **What do you dislike about Xero?** You cant add a payment on account to a supplier and then allocate to multiple invoices at a later date. All has to be done at the bank rec **What problems is Xero solving and how is that benefiting you?** Tracking projects, helps keep projects profitable **Official Response from Xero:** > Hi and thanks for sharing your review and feedback, we really appreciate it. We encourage you to vote for or share your ideas in Xero Product Ideas! Our team regularly reviews these when considering their product roadmaps. https://productideas.xero.com/ ### 46. A very easy to use accounting tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Sindhura G. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2025 **What do you like best about Xero?** It makes billing super easy. I can create and send invoices really fast, and clients have no trouble understanding or paying them. The time tracking is also great because i can directly link the hours i work to invoices and projects. The best part is its so simple that anyone can use, it even without knowing anything about accounting. **What do you dislike about Xero?** The reporting is lovely limited. If you want to connect it with outside payment processors, it takes extra effort. and when you try to get more detailed reports like breakdowns or tax info it feels slow and not very smooth. **What problems is Xero solving and how is that benefiting you?** I don't have to juggle multiple tools like spreadsheets or manual invoicing anymore everything is in one place. It helps me track expenses, send and pay invoices easily. This has really changed the way i work because its so convenient, saves a lot of time, and even cuts down on errors. **Official Response from Xero:** > Hi Sindhura, thank you for taking the time to leave us a detailed review. We're glad to hear Xero is saving you time and has improved accuracy for you. We'd love to hear more about how we can improve reporting for you, if you'd like, please raise a case with Xero Central to get in touch with our support team. ### 47. Provides Stable Cash Flow Tracking and Accurate Financial Reports to Show Company Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Humphrey S. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Xero?** From invoice creation, tracking cash flow and effective bank accounts reconciliations, Xero has it all. It supports automation of all accounting tasks which has improved the efficiency of our financial management and business performance reporting. **What do you dislike about Xero?** No issues to list as Xero hasn’t malfunctioned and all the features have proved to great for our accounting needs. **What problems is Xero solving and how is that benefiting you?** All invoices are created very easily and it works seamlessly with payment gateways which moves credit card payments to our business bank accounts and all reports that are required for tax calculation and financial reporting are generated automatically without errors. **Official Response from Xero:** > Thanks for the great review, Humphrey! ### 48. Intuitive, User-Friendly Bookkeeping and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Xero?** I have used Xero for several years. Xero is a bit easier to use than Quickbooks, more ituitive and user-friendly. The subscription is a fair price and its performance an integration is top-notich. **What do you dislike about Xero?** I have not found anything I am unhappy with. I am unsure if there is a mobile acess point but I would like that. **What problems is Xero solving and how is that benefiting you?** Unsure. **Official Response from Xero:** > Thanks so much for your review. We really appreciate hearing from you. We do have mobile access - you can find out more about our app here: https://www.xero.com/accounting-software/xero-accounting-mobile-app/ ### 49. Wow! So impressed **Rating:** 5.0/5.0 stars **Reviewed by:** Rainer R. | CEO/Mental Health Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Xero?** I am someone who isn't great with numbers, spreadsheets, statistics, data--but my confidence has SOARED with Xero! They have such hands-on onboarding, answering all my questions, and once I learned the software--it was so EXCITING to be able to handle my own bookkeeping and invoicing! It's so cool that it can interface with GoCardless to collect payments. It's satisfying to balance my books--I didn't even know what it meant to 'reconcile your account' but, now it's so satisfying and empowering. It sets me up for tax season SO well as a small biz owner! I log in and use it a couple times a week, and it is so easeful. Also great customer service when you 'raise a case', they answer within 12-24 hours and always explain things very well! **What do you dislike about Xero?** Literally nothing! maybe I would prefer a different color scheme. **What problems is Xero solving and how is that benefiting you?** Xero helps me with tracking income/expenses, enables me to invoice, helps me track expense categories for tax purposes. Also has great data visualization tools so I can understand the health of my business. **Official Response from Xero:** > Thanks so much for sharing this great review with us, Rainer! ### 50. Easy to Navigate with a Great Customer Home Page **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela C. | Accounts Payable Clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Xero?** The home screen and how you can put in the payments now on the customers home page, very easy to navigate. **What do you dislike about Xero?** I love everything about it. Very easy to navigate. **What problems is Xero solving and how is that benefiting you?** Shows me when customers make payment on the home screen easy for me to find **Official Response from Xero:** > Thanks for the terrific review, Pamela - great to have you with us! ## Xero Discussions - [Is Xero easy to use?](https://www.g2.com/discussions/is-xero-easy-to-use) - 3 comments, 2 upvotes - [Is XERO a good accounting software?](https://www.g2.com/discussions/is-xero-a-good-accounting-software) - 5 comments, 2 upvotes - [What are the new features in Xero?](https://www.g2.com/discussions/what-are-the-new-features-in-xero) - 2 comments, 1 upvote - [Why doesnt Xero allow multiple delivery addresses on one account?](https://www.g2.com/discussions/why-doesnt-xero-allow-multiple-delivery-addresses-on-one-account) - 1 comment, 1 upvote - [We run almost everything on Xero ourselves but can you recommend a remote bookkeeper who understands UK tax issues who I can consult occasionally to sort things out for me in the system.](https://www.g2.com/discussions/30951-we-run-almost-everything-on-xero-ourselves-but-can-you-recommend-a-remote-bookkeeper-who-understands-uk-tax-issues-who-i-can-consult-occasionally-to-sort-things-out-for-me-in-the-system) - 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Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **AI Assistant - Accounting** - AI Accounting Assistant **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking - Returns Management - Order Management - Shipping Management - Discount Management - Fee Management - Consignment Management - Layaway Management - Gift Card Management - Manufacturing Inventory Management - Multi-Channel Management - eCommerce Management - Catalog Management - Retail Inventory Management - Reorder Management - Warehouse Management - Purchase Order Management - Barcode/Label Management - Shop Floor Management - Supplier Management - Inventory Management - Item Management - Pricing Management - Invoice Management - Sales Order Management **Bill Processing** - Consolidation - Batch Invoicing - Management - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders - Invoice Processing - Purchase Order Management - ACH Payment Processing - Electronic Payments - Electronic Payments - Credit Card Processing **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - IoT Integration - Vendor Managed Inventory **Integration** - Accounting - Payments - ERP - Mobile Payments - CRM **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - Order Processing - Purchasing & Receiving - SKU/UPC Codes - Billing & Invoicing - Check-in/Check-out - Barcode/Ticket Scanning - Reporting/Analytics - Search/Filter - Collaboration Tools - Backup and Recovery - Data Synchronization - Product Identification - Kitting - Mobile Access - Predictive Analytics - Inventory Control - Inventory Auditing - API - Bill of Materials - Ordering Automation - Inventory Replenishment - Custom Pricing Rules **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - Accounting - Payments - ERP - Account Sync **Agentic AI - Billing** - Autonomous Task Execution **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense - Cost Tracking - Time Tracking - Status Tracking - Budget Tracking **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards - Financial Reporting - Activity Dashboard **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation - Mobile Access **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications - Collaboration Tools - Third-Party Integrations - Accounting Integration - Third-Party Integrations **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing - Customer Database - Activity Dashboard - Transaction History - Budget Tracking - Cost Tracking - Alerts/Notifications - Status Tracking - Demand Forecasting - Customer History - Serial Number Tracking - Status Tracking - Third-Party Integrations - Demand Forecasting - Activity Dashboard - Alerts/Notifications **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics - Receipt Management - Workflow Management - Payroll Management - Sales Tax Management - Audit Management - Tax Management - Fixed Asset Management - Reporting/Analytics - Order Management - Sales Order Management - Cash Flow Management - Cash Management - Real-Time Data - Vendor Management - Credit Card Processing - Financial Consolidation & Close Management - Transaction Management **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management - Compliance Management - Inventory Tracking - Inventory Management - Financial Management - Activity Tracking - Document Management - Compliance Tracking - Notes Management **Agentic AI - Accounting** - Autonomous Task Execution **Additional Functionality** - Real-Time Data - Purchasing & Receiving - Budgeting/Forecasting - Generative AI - Receipt Management - Financial Reporting - Partnership Accounting - General Ledger - Invoice Management - Compliance Management - Collaboration Tools - Third-Party Integrations - Recurring Giving - CRM - Customizable Reports - Donation Tracking - Customizable Templates - Expense Tracking - Accounts Receivable - Check Printing - Inventory Tracking - Cash Management - Chart of Accounts - Payroll Management - Financial Analysis - Revenue Recognition - API - Real-Time Reporting - Bank Reconciliation - Fund Management - Multi-Currency - Grant Management - Activity Dashboard - Financial Management - Accounts Payable - AI Copilot - Billing & Invoicing - Fixed Asset Management - Reporting & Statistics - Donor Management - Income & Balance Sheet - Mobile Access - Tax Management - Activity Tracking - Workflow Management - Fund Accounting - Profit/Loss Statement - Time & Expense Tracking - Recurring/Subscription Billing - Project Accounting - Sales Tax Management - Contact Management - Accounting - For Nonprofits - Accounting Integration **Additional Functionality** - Multi-Location - Generative AI - Accounts Payable - Fund Accounting - Quotes/Estimates - Approval Process Control - AI Copilot - Chart of Accounts - Project Accounting - Encryption - Accounts Receivable - Recurring/Subscription Billing - Billing & Invoicing - Reminders - Multi-Currency - Access Controls/Permissions - Income & Balance Sheet - Data Security - General Ledger - Currency Conversion - Customizable Templates - Accounting - Estimating - Reporting & Statistics - Financial Analysis - Transaction History - Expense Claims - Document Storage - SSL Security - Categorization/Grouping - Automatic Billing - Purchasing & Receiving - Customer Database - For Distributors - Bills of Material - Financial Data Protection - Inventory Control - AI/Machine Learning - Mobile App - Client Portal - For CPA Firms - Remote Access/Control - Cash Flow Analysis - Performance Metrics - Multi-Company - For Small Businesses ## Top Xero Alternatives - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,761 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,765 reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - 4.5/5.0 (961 reviews)