# Best Remote Monitoring & Management (RMM) Software - Page 2

*By [Tian Lin](https://research.g2.com/insights/author/tian-lin)*


Remote monitoring and management (RMM) software allows IT teams and managed service providers (MSPs) to remotely oversee, control, and maintain systems, networks, and devices from a centralized dashboard, enabling proactive issue detection, automated remediation, and efficient management of distributed IT infrastructures without requiring on-site access.

### Core Capabilities of RMM Software

To qualify for inclusion in the Remote Monitoring and Management (RMM) category, a product must:

- Monitor IT assets such as endpoints, servers, mobile devices, and applications
- Provide basic network visibility such as endpoint connectivity and uptime checks
- Discover and track IT-related issues through automated alerting and thresholds
- Provide secure remote access and control of endpoints for diagnostics, maintenance, and user support without physical presence
- Support the automation of recurring IT maintenance tasks such as deploying scripts, managing services, or executing batch operations across multiple endpoints
- Support patch management for OS and application updates
- Provide asset inventory and configuration management
- Generate real-time alerts and notifications
- Offer centralized dashboards and reporting tools

### Common Use Cases for RMM Software

Internal IT departments and MSPs use RMM software to maintain continuous system performance and address issues before they impact users. Common use cases include:

- Monitoring distributed endpoints and servers from a single dashboard to ensure uptime and performance
- Automating patch deployment and routine maintenance tasks across multiple devices without manual intervention
- Proactively detecting and remediating issues before they escalate into outages or service disruptions

### How RMM Software Differs from Other Tools

RMM tools work in the background monitoring systems and handling routine maintenance, while [help desk software](https://www.g2.com/categories/help-desk) and [service desk software](https://www.g2.com/categories/service-desk) manage user-facing communication and issue tracking. RMM platforms often integrate directly with these tools so that performance data, alerts, and asset details automatically feed into ticketing systems, creating a proactive, data-driven approach to IT service management when the two are paired together.

### Insights from G2 on RMM Software

Based on category trends on G2, remote endpoint access and automated patch management stand out as the most valued capabilities. These platforms deliver reductions in on-site support visits and improved mean time to resolution as primary outcomes of adoption.





## Top Remote Monitoring & Management (RMM) Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,365 reviews) | Automated patch compliance with background remote scripting | "[Modern RMM with a Powerful Dashboard, Fast Remote Access, and Responsive Support](https://www.g2.com/survey_responses/ninjaone-review-13108834)" |
| 2 | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5.0 (1,198 reviews) | Per-technician RMM with unlimited endpoint scaling | "[Atera: All-in-One IT Management with Strong Integrations, Automation, and ROI](https://www.g2.com/survey_responses/atera-review-12982693)" |
| 3 | [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) | 4.7/5.0 (1,370 reviews) | Unified backup and endpoint security from one agent | "[Acronis Cyber Proctect — Reliable Backup & DR, Quick Support and Handy AI Automation](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13051186)" |
| 4 | [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | 4.5/5.0 (777 reviews) | MSP automation with integrated PSA workflows | "[Intuitive and Robust for Remote Management](https://www.g2.com/survey_responses/datto-rmm-review-12725098)" |
| 5 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,935 reviews) | Instant remote desktop support with unattended access | "[TeamViewer’s Global Culture and Expanding Digital Workplace Vision](https://www.g2.com/survey_responses/teamviewer-review-13087488)" |
| 6 | [Action1](https://www.g2.com/products/action1/reviews) | 4.9/5.0 (1,091 reviews) | Cloud-native patching without VPN dependency | "[Simple and Useful](https://www.g2.com/survey_responses/action1-review-13049497)" |
| 7 | [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) | 4.4/5.0 (541 reviews) | MSP automation with deep scripting flexibility | "[N-central - Great software to manage a fleet of device and get proper information](https://www.g2.com/survey_responses/n-able-n-central-review-13077800)" |
| 8 | [Syncro](https://www.g2.com/products/syncro/reviews) | 4.5/5.0 (501 reviews) | MSP scripting and per-tech RMM pricing | "[Effortless Ticketing](https://www.g2.com/survey_responses/syncro-review-12726225)" |
| 9 | [Milvus TI](https://www.g2.com/products/milvus-ti/reviews) | 4.8/5.0 (132 reviews) | Multi-client MSP ticketing with integrated remote access | "[Intuitive system with complete inventory, service, and tickets, good cost-benefit](https://www.g2.com/survey_responses/milvus-ti-review-12376802)" |
| 10 | [Ivanti Neurons for Unified Endpoint Management](https://www.g2.com/products/ivanti-neurons-for-unified-endpoint-management/reviews) | 4.3/5.0 (146 reviews) | — | "[Ivanti Neurons: Massive ROI, Fast Performance, and Seamless Cross-Platform Management](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-13047936)" |


## G2 Grid® for Remote Monitoring & Management (RMM) Software
![G2 Grid® for Remote Monitoring & Management (RMM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.png?focus%5B%5D=25671&focus%5B%5D=16222&focus%5B%5D=126474&focus%5B%5D=68034&focus%5B%5D=2397&focus%5B%5D=70792&focus%5B%5D=67528&focus%5B%5D=101553)
Highlighted products: NinjaOne, Atera, Acronis Cyber Protect Cloud, Datto RMM, TeamViewer, Action1, N-able N-central, and Syncro.
Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=atera&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=datto-rmm&focus%5B%5D=teamviewer&focus%5B%5D=action1&focus%5B%5D=n-able-n-central&focus%5B%5D=syncro)


## How Many Remote Monitoring & Management (RMM) Software Products Does G2 Track?
**Total Products under this Category:** 54

### Category Stats (Jul 2026)
- **Average Rating**: 4.51/5 (↑0.02 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Ivanti Neurons for Unified Endpoint Management (+1.04%) - Among all products in this category, Ivanti Neurons for Unified Endpoint Management recorded the largest rating increase compared to last month
*Last updated: July 14, 2026*


## How Does G2 Rank Remote Monitoring & Management (RMM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 17,000+ Authentic Reviews
- 54+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Remote Monitoring & Management (RMM) Software Is Best for Your Use Case?

- **Leader:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- **Highest Performer:** [Syncro](https://www.g2.com/products/syncro/reviews)
- **Easiest to Use:** [Action1](https://www.g2.com/products/action1/reviews)
- **Top Trending:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- **Best Free Software:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews)


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## Remote Monitoring & Management (RMM) Software Features & Capabilities

### What are the Best Remote Monitoring & Management (RMM) Software with Service Management?
Utilizes data to proactively identify and prioritize IT issues.

**Top-rated Remote Monitoring & Management (RMM) Software for Service Management:**
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- [Atera](https://www.g2.com/products/atera/reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
[Explore Remote Monitoring & Management (RMM) Software with Service Management](https://www.g2.com/categories/remote-monitoring-management-rmm/f/service-management)

### What are the Best Remote Monitoring & Management (RMM) Software with Ticketing?
Tools that help create and manage a ticketing platform that facilitates cross-departamental communication.

**Top-rated Remote Monitoring & Management (RMM) Software for Ticketing:**
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- [Atera](https://www.g2.com/products/atera/reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
[Explore Remote Monitoring & Management (RMM) Software with Ticketing](https://www.g2.com/categories/remote-monitoring-management-rmm/f/ticketing)

### What are the Best Remote Monitoring & Management (RMM) Software with Workflow Management?
Creates new or streamlines existing workflows to better handle IT support tickets and service.

**Top-rated Remote Monitoring & Management (RMM) Software for Workflow Management:**
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- [Atera](https://www.g2.com/products/atera/reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
[Explore Remote Monitoring & Management (RMM) Software with Workflow Management](https://www.g2.com/categories/remote-monitoring-management-rmm/f/workflow-management)

### What are the Best Remote Monitoring & Management (RMM) Software with ITIL Policy Compliance?
Helps organizations establish, implement, and adhere to ITIL regulation.

**Top-rated Remote Monitoring & Management (RMM) Software for ITIL Policy Compliance:**
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- [Atera](https://www.g2.com/products/atera/reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
[Explore Remote Monitoring & Management (RMM) Software with ITIL Policy Compliance](https://www.g2.com/categories/remote-monitoring-management-rmm/f/itil-policy-compliance)

### What are the Best Remote Monitoring & Management (RMM) Software with Asset Tracking?
Tracks IT assets and financial data.

**Top-rated Remote Monitoring & Management (RMM) Software for Asset Tracking:**
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- [Atera](https://www.g2.com/products/atera/reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
[Explore Remote Monitoring & Management (RMM) Software with Asset Tracking](https://www.g2.com/categories/remote-monitoring-management-rmm/f/asset-tracking)


## What Are the Top-Rated Remote Monitoring & Management (RMM) Software Products in 2026?
### 1. [Zip Security](https://www.g2.com/products/zip-security/reviews)
Zip enables companies to manage all of their security tools in one easy-to-use platform. We’ve built automated workflows to simplify tasks while increasing security posture visibility. Our opinionated software and white-glove customer support ensures companies have comprehensive coverage. Because we’re a software company at heart, our customers pay a fraction of what they would for similar coverage from an MSP.


**Average Rating:** 4.9/5.0
**Total Reviews:** 11
**How Do G2 Users Rate Zip Security?**

- **Ease of Admin:** 9.2/10 (Category avg: 8.9/10)
- **Device Management:** 10.0/10 (Category avg: 9.2/10)
- **Service Management:** 8.9/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 10.0/10 (Category avg: 9.3/10)

**Who Is the Company Behind Zip Security?**

- **Seller:** [Zip Security](https://www.g2.com/sellers/zip-security)
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/zipsec (28 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Computer Software
- **Company Size:** 55% Small-Business, 18% Mid-Market


#### What Are Zip Security's Pros and Cons?

**Pros:**

- Features (4 reviews)
- Security (4 reviews)
- Asset Management (3 reviews)
- Customer Support (3 reviews)
- Device Management (3 reviews)

**Cons:**

- Poor Customer Support (2 reviews)
- Cloud Integration (1 reviews)
- Configuration Issues (1 reviews)
- Connection Issues (1 reviews)
- Difficult Learning (1 reviews)


### What Do G2 Reviewers Say About Zip Security?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **hyper-simple rollouts** and comprehensive coverage of Zip Security for all systems and environments.
- Users appreciate the **robust security capabilities** of Zip Security, ensuring comprehensive protection across all systems effortlessly.
- Users value Zip Security for its **full coverage and unified management** of various operating systems enhancing security effortlessly.
- Users value Zip Security's **attentive customer support** , facilitating smooth setups and prompt assistance for IT and security needs.
- Users value the **efficient device management** of Zip Security, enhancing compliance and streamlining onboarding for new employees.

**Cons:**

- Users express frustration with **poor customer support** , finding it difficult to resolve issues with Zip Security.
- Users prefer **in-house configuration** over cloud-based solutions for better control and tailored functionality.
- Users prefer **in-house configuration** for Zip Security, finding cloud-based solutions limiting and less adaptable to their needs.
- Users experience **connection issues** with Zip Security, finding it frustrating and impacting their overall satisfaction.
- Users find the **interface and customer support lacking** , impacting overall satisfaction with Zip Security.

#### What Are Recent G2 Reviews of Zip Security?

**"[Managed Enterprise Security Tooling at SMB Prices](https://www.g2.com/survey_responses/zip-security-review-10865927)"**

**Rating:** 5.0/5.0 stars
*— Drew D.*

[Read full review](https://www.g2.com/survey_responses/zip-security-review-10865927)

---

**"[Easy Compliance Tracking with Zip Security](https://www.g2.com/survey_responses/zip-security-review-12215259)"**

**Rating:** 5.0/5.0 stars
*— Alex N.*

[Read full review](https://www.g2.com/survey_responses/zip-security-review-12215259)

---



### 2. [MSPControl](https://www.g2.com/products/mspcontrol/reviews)
MSP Control is a Windows hosting control panel for MSP's, hosting providers and IT companies. Auto provision services on Windows servers.


**Average Rating:** 5.0/5.0
**Total Reviews:** 3
**How Do G2 Users Rate MSPControl?**

- **Ease of Admin:** 10.0/10 (Category avg: 8.9/10)
- **Device Management:** 10.0/10 (Category avg: 9.2/10)
- **Remote Monitoring:** 10.0/10 (Category avg: 9.3/10)

**Who Is the Company Behind MSPControl?**

- **Seller:** [Virtuworks](https://www.g2.com/sellers/virtuworks-81f155ad-30d5-4af9-b620-4e654a9bed12)
- **Year Founded:** 1994
- **HQ Location:** Miami, US
- **LinkedIn® Page:** https://www.linkedin.com/company/virtuworks/ (36 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 67% Small-Business, 33% Mid-Market


#### What Are MSPControl's Pros and Cons?

**Pros:**

- Ease of Use (2 reviews)
- Automation (1 reviews)
- Customer Support (1 reviews)
- Deployment Ease (1 reviews)
- Features (1 reviews)

**Cons:**

- Difficulty (2 reviews)
- Needs Improvement (1 reviews)
- UX Improvement (1 reviews)


### What Do G2 Reviewers Say About MSPControl?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of MSPControl, which enhances business efficiency and minimizes customer complaints.
- Users value the **automation capabilities** of MSPControl, streamlining management and enhancing efficiency for Microsoft-centric environments.
- Users commend the **responsive customer support** of MSPControl, enhancing their IT management and deployment experience.
- Users appreciate the **deployment ease** of MSPControl, finding IT management straightforward with reliable development support.
- Users value the **comprehensive automation and management capabilities** of MSPControl for Microsoft-centric environments.

**Cons:**

- Users find MSPControl's **complexity challenging** , requiring advanced knowledge for setup and daily usage.
- Users find MSPControl's **complexity and steep learning curve** challenging, requiring strong technical knowledge for effective use.
- Users find the **complexity in setup and daily use** of MSPControl challenging without solid technical knowledge.

#### What Are Recent G2 Reviews of MSPControl?

**"[The Best Hosting Control Panel Available](https://www.g2.com/survey_responses/mspcontrol-review-12194674)"**

**Rating:** 5.0/5.0 stars
*— Bruce C.*

[Read full review](https://www.g2.com/survey_responses/mspcontrol-review-12194674)

---

**"[A Hidden Gem for Windows and Azure‑Focused MSPs](https://www.g2.com/survey_responses/mspcontrol-review-12226900)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Information Technology and Services*

[Read full review](https://www.g2.com/survey_responses/mspcontrol-review-12226900)

---



### 3. [Panorama9](https://www.g2.com/products/panorama9-panorama9/reviews)
Monitoring and remote management of your entire IT environment from the cloud.


**Average Rating:** 4.3/5.0
**Total Reviews:** 3
**How Do G2 Users Rate Panorama9?**

- **Ease of Admin:** 9.2/10 (Category avg: 8.9/10)
- **Device Management:** 8.3/10 (Category avg: 9.2/10)
- **Service Management:** 7.5/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 8.3/10 (Category avg: 9.3/10)

**Who Is the Company Behind Panorama9?**

- **Seller:** [Panorama9](https://www.g2.com/sellers/panorama9)
- **Year Founded:** 2010
- **HQ Location:** Copenhagen V, DK
- **Twitter:** @PanoramaNine (351 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/panorama9 (6 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 67% Mid-Market



#### What Are Recent G2 Reviews of Panorama9?

**"[Good Service for Simplicity and Price](https://www.g2.com/survey_responses/panorama9-review-6908579)"**

**Rating:** 5.0/5.0 stars
*— Joseph G.*

[Read full review](https://www.g2.com/survey_responses/panorama9-review-6908579)

---

**"[End user administrator](https://www.g2.com/survey_responses/panorama9-review-2147504)"**

**Rating:** 4.5/5.0 stars
*— Rolando A.*

[Read full review](https://www.g2.com/survey_responses/panorama9-review-2147504)

---



### 4. [RMM Central](https://www.g2.com/products/rmm-central/reviews)
ManageEngine RMM Central empowers Managed Service Providers (MSPs) to optimize IT management through real-time monitoring, efficient remote support, and automation. By consolidating network performance monitoring, fault management, configuration management, inventory tracking, patch management, software deployment, and desktop sharing into a single platform, ManageEngine RMM Central enhances technician productivity, reduces operational costs, and streamlines complex IT tasks.


**Average Rating:** 4.3/5.0
**Total Reviews:** 3
**How Do G2 Users Rate RMM Central?**

- **Ease of Admin:** 8.9/10 (Category avg: 8.9/10)
- **Device Management:** 10.0/10 (Category avg: 9.2/10)
- **Service Management:** 8.3/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 10.0/10 (Category avg: 9.3/10)

**Who Is the Company Behind RMM Central?**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,880 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of RMM Central?

**"[RMM: A comprehensive solution for remote administration](https://www.g2.com/survey_responses/rmm-central-review-13100475)"**

**Rating:** 5.0/5.0 stars
*— Cristhian Camilo C.*

[Read full review](https://www.g2.com/survey_responses/rmm-central-review-13100475)

---

**"[RMM Central Streamlines Endpoint Management from One Console](https://www.g2.com/survey_responses/rmm-central-review-12834162)"**

**Rating:** 4.0/5.0 stars
*— surya k.*

[Read full review](https://www.g2.com/survey_responses/rmm-central-review-12834162)

---



### 5. [TeamViewer ONE](https://www.g2.com/products/teamviewer-one/reviews)
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights, AI reduces time to resolution from hours to minutes and frees IT to focus on strategic priorities. With TeamViewer ONE, we combine remote connectivity, endpoint management, and Digital Employee Experience — all powered by AI for maximized value


**Average Rating:** 4.7/5.0
**Total Reviews:** 3
**How Do G2 Users Rate TeamViewer ONE?**

- **Remote Monitoring:** 10.0/10 (Category avg: 9.3/10)

**Who Is the Company Behind TeamViewer ONE?**

- **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer)
- **Company Website:** https://www.teamviewer.com
- **Year Founded:** 2005
- **HQ Location:** Goppingen
- **Twitter:** @TeamViewer (48,070 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3479536/ (2,769 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 67% Mid-Market, 33% Enterprise



#### What Are Recent G2 Reviews of TeamViewer ONE?

**"[Prompt, Helpful Support with Clear Guidance](https://www.g2.com/survey_responses/teamviewer-one-review-12698710)"**

**Rating:** 5.0/5.0 stars
*— Manoj K.*

[Read full review](https://www.g2.com/survey_responses/teamviewer-one-review-12698710)

---

**"[All-in-One Remote Support, Monitoring, and Automation That Boosts IT Efficiency](https://www.g2.com/survey_responses/teamviewer-one-review-12479258)"**

**Rating:** 4.0/5.0 stars
*— Chetana M.*

[Read full review](https://www.g2.com/survey_responses/teamviewer-one-review-12479258)

---



### 6. [Canopy](https://www.g2.com/products/canopy-2023-10-03/reviews)
Canopy provides remote monitoring and management software for connected products like self-service kiosks, POS systems, security systems, and restaurant technology. Product and technical support teams use Canopy to automate remote device management and proactively fix downtime, reducing costs and protecting resources. Canopy enables automated resolutions by connecting to and collecting data from every endpoint. This makes it possible to manage hardware, software, peripherals, OS, power, network settings, and more. Canopy is easily integrated into existing enterprise systems and offers workflow automation that can be configured to any set of hardware and software. These workflows can be used to automate resolutions, integrations, provisioning and enrollment. Learn more at gocanopy.com.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Canopy?**

- **Seller:** [Canopy](https://www.g2.com/sellers/canopy-4ef77598-b572-40a6-81bd-5f4b1c8ad40b)
- **Year Founded:** 2013
- **HQ Location:** Alpharetta, US
- **Twitter:** @goCanopy (267 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/canopy-rmm/ (39 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Canopy?

**"[One of the Best Software Tools—Packed with Features](https://www.g2.com/survey_responses/canopy-review-13060650)"**

**Rating:** 5.0/5.0 stars
*— Vaibhav A.*

[Read full review](https://www.g2.com/survey_responses/canopy-review-13060650)

---



### 7. [Computicate PSA](https://www.g2.com/products/computicate-psa/reviews)
PSA software simplified - Computicate PSA is the go-to PSA platform for IT service providers that want to: - Automate their Billing and Save Hours per Week - Boost revenue with Automatic Time Tracking - Get access to Integrated RMM/PSA Ticketing - Do their Monthly Billing in just a few clicks - Get access to Effective Dashboards and powerful KPIs And lots more. Find out why Computicate PSA is the Most Cost-Effective Tool for Tech Companies by signing up for a free live demo.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Computicate PSA?**

- **Ease of Admin:** 10.0/10 (Category avg: 8.9/10)

**Who Is the Company Behind Computicate PSA?**

- **Seller:** [Computicate](https://www.g2.com/sellers/computicate)
- **Year Founded:** 2003
- **HQ Location:** Schaffhausen, Schaffhausen, Switzerland
- **LinkedIn® Page:** https://www.linkedin.com/company/acronis/ (1,879 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Computicate PSA?

**"[Easy and Simple PSA](https://www.g2.com/survey_responses/computicate-psa-review-2724596)"**

**Rating:** 5.0/5.0 stars
*— Michael P.*

[Read full review](https://www.g2.com/survey_responses/computicate-psa-review-2724596)

---


#### What Are G2 Users Discussing About Computicate PSA?

- [What is Computicate PSA used for?](https://www.g2.com/discussions/what-is-computicate-psa-used-for)

### 8. [Faronics Cloud](https://www.g2.com/products/faronics-cloud/reviews)
Faronics is a Canadian software company headquartered in Vancouver, with a global footprint spanning over 150 countries. Established in 1996, Faronics has been at the forefront of delivering IT management and security solutions for organisations with shared computing environments. Our products are trusted by thousands of schools, libraries, and businesses worldwide to simplify endpoint control, reduce IT costs, and improve user experience. Faronics Cloud is a centralised platform that delivers a comprehensive suite of services for endpoint management, security, and control. It includes solutions such as Deep Freeze for system restore, Software Updater for automated application updates, WINSelect for policy enforcement, device monitoring, power management, and much more. Everything is managed via a cloud-based console, accessible from any browser, allowing IT teams to oversee and control their entire network remotely and securely. The primary value of Faronics Cloud lies in its ability to streamline IT operations and reduce the time and effort needed to manage multiple endpoints. It is especially powerful in environments with high user turnover or shared devices, such as schools, universities, and training centres. By automating routine tasks, enforcing policies, and ensuring system consistency, Faronics Cloud helps IT teams stay proactive, reduce downtime, and maintain secure, standardised computing environments with minimal manual intervention.


**Average Rating:** 4.8/5.0
**Total Reviews:** 4
**How Do G2 Users Rate Faronics Cloud?**

- **Ease of Admin:** 7.2/10 (Category avg: 8.9/10)

**Who Is the Company Behind Faronics Cloud?**

- **Seller:** [Faronics](https://www.g2.com/sellers/faronics-18f5bca6-4107-4e9e-979f-334265762ef6)
- **Year Founded:** 1996
- **HQ Location:** Vancouver, Canada
- **Twitter:** @faronics (1,457 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/faronics/ (120 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 60% Small-Business, 40% Mid-Market


#### What Are Faronics Cloud's Pros and Cons?

**Pros:**

- Access Ease (1 reviews)
- Cloud Services (1 reviews)
- Customer Satisfaction (1 reviews)
- Customer Support (1 reviews)
- Ease of Use (1 reviews)

**Cons:**

- Expensive (1 reviews)


### What Do G2 Reviewers Say About Faronics Cloud?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of access** with Faronics Cloud, simplifying system restoration and policy management.
- Users value the **ease of system restore** in Faronics Cloud, simplifying client management and policy creation.
- Users commend the **excellent customer support** and service provided by Faronics Cloud, enhancing their overall satisfaction.
- Users appreciate the **excellent customer support** provided by Faronics Cloud, highlighting its effectiveness and reliability.
- Users find the **ease of use** of Faronics Cloud invaluable for system restoration and policy management.

**Cons:**

- Users find the **Deep Freeze product to be rather expensive** , which may deter potential buyers from using it.

#### What Are Recent G2 Reviews of Faronics Cloud?

**"[An excellent product, powerful and very useful](https://www.g2.com/survey_responses/faronics-cloud-review-12847178)"**

**Rating:** 5.0/5.0 stars
*— Jean-Christophe D.*

[Read full review](https://www.g2.com/survey_responses/faronics-cloud-review-12847178)

---

**"[Reliable solution for endpoints](https://www.g2.com/survey_responses/faronics-cloud-review-12852307)"**

**Rating:** 5.0/5.0 stars
*— Eng. Alvaro V.*

[Read full review](https://www.g2.com/survey_responses/faronics-cloud-review-12852307)

---



### 9. [Helios](https://www.g2.com/products/helios-2026-07-12/reviews)
Helios is an AI-native RMM (remote monitoring and management) and PSA platform built for managed service providers. It brings monitoring, security, patching, remote access, Microsoft 365 and a full helpdesk into one hosted platform, with AI that spots problems, fixes them and closes the ticket. Helios is built around AI, not retrofitted. AI Ops answers questions about the fleet in plain English and acts on them, predicts disk failures days ahead, and correlates alerts so one outage raises one ticket instead of twenty. Self-healing automation runs a script, notes the ticket and closes it on resolution. A built-in AI Service Desk Agent triages and replies to inbound email in seconds. Included on every plan: patch management (Windows + third-party), Microsoft Defender security monitoring, Microsoft 365 health, one-click remote access, branded client portals, AI-generated QBRs, asset lifecycle and backup monitoring. The agent runs on Windows, Windows Server, macOS and Linux. Pricing is flat per plan, not per technician: Starter £99/mo (25 devices), Growth £199/mo (250 devices, white-label portal), Scale £399/mo (unlimited). 14-day free trial, no credit card.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Helios?**

- **Device Management:** 10.0/10 (Category avg: 9.2/10)
- **Remote Monitoring:** 10.0/10 (Category avg: 9.3/10)

**Who Is the Company Behind Helios?**

- **Seller:** [Helios](https://www.g2.com/sellers/helios-2026-07-13)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Helios?

**"[Fast Deployment, Polished Interface Powered by Useful AI that genuinely works.](https://www.g2.com/survey_responses/helios-review-13099452)"**

**Rating:** 5.0/5.0 stars
*— Oscar R.*

[Read full review](https://www.g2.com/survey_responses/helios-review-13099452)

---



### 10. [Level RMM](https://www.g2.com/products/level-rmm/reviews)
Level gives your IT team the flexibility and security to manage, monitor, and control your endpoints from anywhere in the world.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Level RMM?**

- **Seller:** [Level Software](https://www.g2.com/sellers/level-software)
- **Year Founded:** 2019
- **HQ Location:** Asheville, US
- **LinkedIn® Page:** https://linkedin.com/company/LevelRMM (9 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are Level RMM's Pros and Cons?

**Pros:**

- Automation (1 reviews)

**Cons:**

- Mobile App Issues (1 reviews)


### What Do G2 Reviewers Say About Level RMM?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **automation features** of Level RMM, enjoying hands-off operation that enhances efficiency.

**Cons:**

- Users lament the absence of an **iPhone app** , causing frustration for those needing mobile access on the go.

#### What Are Recent G2 Reviews of Level RMM?

**"[Level IT experience](https://www.g2.com/survey_responses/level-rmm-review-10776332)"**

**Rating:** 5.0/5.0 stars
*— Jereme S.*

[Read full review](https://www.g2.com/survey_responses/level-rmm-review-10776332)

---



### 11. [O&O Syspectr](https://www.g2.com/products/o-o-software-o-o-syspectr/reviews)
O&O Syspectr monitors your Windows systems in the background and immediately communicates possible problems – detecting problems before they cause pain. In addition, with O&O Syspectr you get a comprehensive overview and deep insights into your Windows infrastructure. You can have all relevant system information displayed at any time: hardware, software, levels and health status of the hard disks, connection status as well as internal and external IP addresses and much more. O&O Syspectr does not only monitor, but also helps you actively: with the integrated Remote Desktop, you can always help your users directly on their PC. The administration takes place at O&O Syspectr via the web browser. Any current browser can be used on any Internet-enabled device. Because the application is fully web-based, no additional software or plug-ins are required. This also applies to the Remote Desktop, which also runs completely in the browser.


**Average Rating:** 4.1/5.0
**Total Reviews:** 7
**How Do G2 Users Rate O&O Syspectr?**

- **Ease of Admin:** 8.3/10 (Category avg: 8.9/10)

**Who Is the Company Behind O&O Syspectr?**

- **Seller:** [O&O Software](https://www.g2.com/sellers/o-o-software)
- **Year Founded:** 1997
- **HQ Location:** Berlin, Germany
- **LinkedIn® Page:** https://www.linkedin.com/company/o&o-software-gmbh (16 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 71% Enterprise, 43% Mid-Market



#### What Are Recent G2 Reviews of O&O Syspectr?

**"[It's a Great Way to Keep Our Computers Healthy](https://www.g2.com/survey_responses/o-o-syspectr-review-11651245)"**

**Rating:** 4.5/5.0 stars
*— Michael	 B.*

[Read full review](https://www.g2.com/survey_responses/o-o-syspectr-review-11651245)

---

**"[I Can Finally Manage All My Computers in One Place](https://www.g2.com/survey_responses/o-o-syspectr-review-11599942)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Computer Games*

[Read full review](https://www.g2.com/survey_responses/o-o-syspectr-review-11599942)

---



### 12. [Rev.io](https://www.g2.com/products/rev-io/reviews)
Rev.io is the only provider to seamlessly integrate native communications billing, PSA, RMM, EDR and secure payment processing, delivered through a single AI-native platform. Purpose-built for IT MSPs, Telecom and Cloud Communications Service Providers, Security Integrators and other field service businesses, Rev.io empowers organizations to streamline operations, accelerate revenue growth, and deliver standout customer experiences across the entire service lifecycle. Rev.io’s next-generation platform was built with AI at it's core. From intelligent ticket routing, predictive scheduling, and automated dispatching to dynamic billing, anomaly detection, and real-time analytics, AI in Rev.io drives smarter decisions, reduces manual work, and improves operational efficiency. With Rev.io, providers manage the full customer journey - from quote to cash - within a single, unified, cloud-based solution. The platform automates onboarding, ticketing, inventory tracking, usage-based and recurring billing, tax compliance, secure payments, and performance reporting. Built for flexibility and scalability, Rev.io helps businesses launch new services faster, adapt to market shifts, and grow with confidence. Trusted by thousands of service providers nationwide, Rev.io combines deep industry expertise with a future-focused roadmap and a commitment to client success. With AI embedded throughout, Rev.io is redefining what modern service providers can achieve. Rev.io provides service providers a single platform for: • Customer management • Quoting • Ticketing • Time tracking • Scheduling • Dispatch • Inventory management • Project management • Billing (recurring and usage-based) • Payments Processing • Customer Portal • RMM • EDR • Cloud Backup • Intelligent Reporting & Analytics • AI Assistant • Mobile Application Learn more about the Rev.io platform and schedule your personalized demo at www.rev.io


**Average Rating:** 3.9/5.0
**Total Reviews:** 14
**How Do G2 Users Rate Rev.io?**

- **Ease of Admin:** 6.9/10 (Category avg: 8.9/10)

**Who Is the Company Behind Rev.io?**

- **Seller:** [Rev.io PSA formerly Tigerpaw One](https://www.g2.com/sellers/rev-io-psa-formerly-tigerpaw-one)
- **Year Founded:** 2002
- **HQ Location:** Atlanta, GA
- **Twitter:** @rev_io_hq (453 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/rev.io/ (191 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Telecommunications
- **Company Size:** 50% Mid-Market, 43% Small-Business


#### What Are Rev.io's Pros and Cons?

**Pros:**

- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- User Interface (1 reviews)

**Cons:**

- Billing Issues (2 reviews)
- Access Limitations (1 reviews)
- Accuracy Issues (1 reviews)
- Complexity (1 reviews)
- Complex Processes (1 reviews)


### What Do G2 Reviewers Say About Rev.io?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate Rev.io's **strong customer support** team for their quick assistance with resolving issues effectively.
- Users commend **Rev.io's user-friendly interface** , making navigation and operation intuitive and straightforward.
- Users find Rev.io's **user interface easy to use** , enhancing overall usability and experience.

**Cons:**

- Users report serious **billing issues** with Rev.io, including misleading costs and aggressive collections practices impacting their experience.
- Users face **access limitations** in Rev.io, especially with decimal point support impacting proposals and customer views.
- Users face **accuracy issues** with Rev.io as it only supports two decimal points, causing billing discrepancies and proposal challenges.
- Users find the **complexity** in Rev.io's billing and proposal setup leads to misunderstandings and customer confusion.
- Users find **complex processes** in Rev.io, especially when dealing with granular billing details and usage plans.

#### What Are Recent G2 Reviews of Rev.io?

**"[REVIO’s Easy, Scalable Portal That Unifies Billing and Operational Updates](https://www.g2.com/survey_responses/rev-io-review-12568459)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Telecommunications*

[Read full review](https://www.g2.com/survey_responses/rev-io-review-12568459)

---

**"[Efficient Billing and Support with Minor Precision Issues](https://www.g2.com/survey_responses/rev-io-review-12316145)"**

**Rating:** 5.0/5.0 stars
*— Bob Z.*

[Read full review](https://www.g2.com/survey_responses/rev-io-review-12316145)

---


#### What Are G2 Users Discussing About Rev.io?

- [What is Rev.io used for?](https://www.g2.com/discussions/what-is-rev-io-used-for)

### 13. [BoolDesk](https://www.g2.com/products/booldesk/reviews)
BoolDesk is a cloud-based IT Service Management (ITSM) and Remote Monitoring & Management (RMM) platform built for managed service providers and IT teams. It combines helpdesk ticketing, endpoint monitoring, remote access, and automation into a single unified platform. IT teams use BoolDesk to manage service requests, monitor the health of client endpoints, automate routine maintenance tasks, and resolve incidents efficiently. The platform is designed to support organisations managing multiple client environments and distributed infrastructure, providing real-time visibility and control across all managed devices from one central interface.



**Who Is the Company Behind BoolDesk?**

- **Seller:** [BoolDesk](https://www.g2.com/sellers/booldesk)
- **Year Founded:** 2023
- **HQ Location:** Austin, Texas, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/booldesk/ (2 employees on LinkedIn®)






### 14. [COOKIES](https://www.g2.com/products/cookies/reviews)
COOKIES (Comprehensive Operations & Optimization Kit for IT Environment Solutions) is an all-in-one toolkit for Windows system administrators and IT professionals. Includes network diagnostics, system monitoring, PowerShell integration, Active Directory tools, and automation utilities. Streamline daily IT operations, troubleshoot connectivity issues, and manage Windows environments more efficiently. Designed for help desk technicians, system administrators, and IT support teams managing enterprise Windows networks.



**Who Is the Company Behind COOKIES?**

- **Seller:** [Icebox Software](https://www.g2.com/sellers/icebox-software)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)






### 15. [EyeOTmonitor](https://www.g2.com/products/eyeotmonitor/reviews)
EyeOTmonitor is a cloud-based monitoring platform purpose-built to protect camera health, image integrity, and overall system reliability across modern physical security environments. Designed for organizations managing large, distributed camera deployments, EyeOTmonitor helps ensure that every camera is not only online, but delivering clear, usable images you can trust when it matters most. At the center of the platform is ImageAssure, EyeOTmonitor’s advanced AI-powered camera health solution. ImageAssure continuously evaluates the actual image coming from each camera rather than relying on basic connectivity checks alone. Using computer vision and machine learning, it detects common and critical image issues such as blur, obstruction, overexposure, underexposure, scene changes, and camera drift. This allows teams to identify image degradation early, before it impacts security operations, investigations, or compliance requirements. ImageAssure supports reference images and camera-specific instructions, allowing each camera to be evaluated based on its intended purpose and field of view. A parking lot camera, a license plate capture camera, and an indoor hallway camera can all be monitored differently, ensuring alerts are meaningful and accurate. Cameras are checked frequently, providing near-real-time insight into image quality and performance without requiring manual spot checks. EyeOTmonitor connects camera health with VMS, network, and device intelligence, giving teams the full context needed to troubleshoot issues quickly. When a camera problem occurs, operators can immediately see whether the issue is image-related, network-related, or tied to the device itself. Visual topology and geospatial maps make it easy to locate affected cameras and understand their relationship to the broader system. A powerful severity-based alerts engine prioritizes issues based on impact, helping teams focus on what truly matters instead of being overwhelmed by noise. This proactive approach reduces downtime, improves service levels, and helps teams maintain confidence in their security systems. Built for security integrators, enterprises, smart cities, and critical infrastructure operators, EyeOTmonitor delivers a practical, scalable way to maintain camera integrity, prove system performance, and ensure cameras are always ready to deliver reliable, actionable images.


**Average Rating:** 4.5/5.0
**Total Reviews:** 2
**How Do G2 Users Rate EyeOTmonitor?**

- **Ease of Admin:** 10.0/10 (Category avg: 8.9/10)
- **Device Management:** 9.2/10 (Category avg: 9.2/10)
- **Service Management:** 9.2/10 (Category avg: 8.5/10)
- **Remote Monitoring:** 10.0/10 (Category avg: 9.3/10)

**Who Is the Company Behind EyeOTmonitor?**

- **Seller:** [EyeOTmonitor](https://www.g2.com/sellers/eyeotmonitor)
- **Year Founded:** 2014
- **HQ Location:** Chicago, us
- **Twitter:** @EyeOTMonitor (338 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/eyeotmonitor/ (18 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are EyeOTmonitor's Pros and Cons?

**Pros:**

- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Easy Implementation (1 reviews)
- Monitoring (1 reviews)
- Visibility (1 reviews)

**Cons:**

- Feature Issues (1 reviews)
- Learning Curve (1 reviews)


### What Do G2 Reviewers Say About EyeOTmonitor?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **top-notch customer support** of EyeOTmonitor, enhancing their overall experience and satisfaction.
- Users find the **ease of use** of EyeOTmonitor invaluable, enabling seamless integration without needing coding skills.
- Users praise the **easy implementation** of EyeOTmonitor, valuing its user-friendly setup without the need for coding skills.
- Users value the **easy implementation** of EyeOTmonitor, appreciating its user-friendly design and effective monitoring capabilities.
- Users value the **visibility into all endpoints** that EyeOTmonitor provides, praising its reasonable pricing and excellent support.

**Cons:**

- Users find the **geo maps lackluster** compared to Google Maps and dislike the agent installation process.
- Users find the **learning curve challenging** due to the uninspiring geomap UI and complicated installation processes.

#### What Are Recent G2 Reviews of EyeOTmonitor?

**"[My experience of monitoring IOT Networks with EyeOTmonitor](https://www.g2.com/survey_responses/eyeotmonitor-review-8762881)"**

**Rating:** 4.0/5.0 stars
*— Gaurav S.*

[Read full review](https://www.g2.com/survey_responses/eyeotmonitor-review-8762881)

---

**"[Great value for the price](https://www.g2.com/survey_responses/eyeotmonitor-review-9911521)"**

**Rating:** 5.0/5.0 stars
*— Joseph B.*

[Read full review](https://www.g2.com/survey_responses/eyeotmonitor-review-9911521)

---



### 16. [Gardiyan Endpoint Management](https://www.g2.com/products/gardiyan-endpoint-management/reviews)
Gardiyan Endpoint Management System is a comprehensive endpoint management solution designed to eliminate complexity in corporate IT infrastructures, operating under the motto "Single Platform, Total Control." With its hybrid architecture supporting Windows, Linux, and macOS, it provides a flexible management experience across on-premise, cloud, or hybrid environments. Utilizing an XMPP-based secure communication protocol and an LDAP-independent architecture, Gardiyan minimizes operational overhead while managing thousands of devices in dispersed structures in real-time. Core Features and Capabilities Gardiyan builds endpoint management upon three main pillars: Monitoring, Management, and Security. 1. Advanced Monitoring System and Resource Tracking: Monitor CPU, memory, disk usage, and network activity in real-time. User and Device Auditing: Centrally track user sessions, USB/external disk movements, file integrity, and port statuses (open/closed). Inventory Visibility: Automatically discover hardware and software inventory and generate license compliance reports. 2. Centralized Management Remote Access and Support: Establish secure remote desktop connections via RDP, SSH, and VNC without additional licensing costs, with full session recording capabilities. Automation and Script Management: Deploy scripts written in 8 different languages to thousands of devices simultaneously; automate patching and updates. Rapid Actions: Perform critical interventions such as stopping services, terminating sessions, or deleting files with a single click. Policy Management: Centrally manage USB restrictions, application installation/uninstallation, and network settings through group policies. 3. Integrated Security Vulnerability and Threat Management: Conduct vulnerability scans through Nessus and OpenVAS integrations; ensure end-to-end protection with TrendMicro and Xcitium (Comodo) integrations. Compliance and Regulation: Provides logging, backup, and reporting infrastructure that supports compliance with standards such as KVKK, GDPR, ISO 27001, and SOC 2. Network and Access Security: Enhances cyber resilience through firewall management and prevention of unauthorized device access. Why Gardiyan? Developed to increase operational efficiency and reduce costs, Gardiyan delivers these proven benefits to its users: 90% Automation: Automates manual tasks. 70% Operational Speed: Significant reduction in help desk (ticket) volume. 40% Time Savings: Allows IT teams to focus on strategic initiatives. 50% Risk Reduction: Minimizes security breaches and incidents impacting revenue.



**Who Is the Company Behind Gardiyan Endpoint Management?**

- **Seller:** [Gardiyan Sistem Güvenlik Teknolojileri A.Ş.](https://www.g2.com/sellers/gardiyan-sistem-guvenlik-teknolojileri-a-s)
- **Year Founded:** 2019
- **HQ Location:** Ankara, TR
- **LinkedIn® Page:** https://www.linkedin.com/company/gardiyan/ (66 employees on LinkedIn®)






### 17. [Iperius One](https://www.g2.com/products/iperius-one/reviews)
Iperius One is an all-in-one platform built for Managed Service Providers. It brings together RMM, Remote Access, and Backup in a single, centralized dashboard to help MSPs monitor endpoints, support clients, and protect data efficiently. Designed to scale across multiple customers, Iperius One simplifies daily operations, improves visibility, and reduces management overhead.



**Who Is the Company Behind Iperius One?**

- **Seller:** [Enter](https://www.g2.com/sellers/enter)
- **HQ Location:** Grottammare, AP
- **Twitter:** @enter (2,965 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/enter-srl/ (29 employees on LinkedIn®)






### 18. [KairosLink](https://www.g2.com/products/kairoslink/reviews)

**Who Is the Company Behind KairosLink?**

- **Seller:** [KairosLink](https://www.g2.com/sellers/kairoslink)






### 19. [Lavawall](https://www.g2.com/products/lavawall/reviews)
Lavawall® is a cybersecurity operations platform built for MSPs and lean IT teams that need more visibility, automation, training, and security coverage without adding more tools. Lavawall combines cross-platform patch management, vulnerability management, GRC, Google Workspace and Microsoft 365 monitoring, cloud security visibility, domain and email security analysis, compliance reporting, remote support, phishing reporting, email review, training, and automated executive reporting in a single platform. It monitors Windows, macOS, Linux, Microsoft 365, Google Workspace, Azure, domains, and SaaS applications while helping IT teams identify security risks, improve reliability, and reduce support workloads. Key capabilities include: Patching and vulnerability management for 7,500+ applications and operating systems Microsoft 365, Entra ID, and Azure security monitoring Google Workspace security monitoring Domain, DNS, SPF, DKIM, DMARC, and external attack surface analysis Automated executive and client-facing reports Compliance and governance reporting Secure remote support and scripting Asset lifecycle and hardware refresh planning Security event correlation across endpoints, cloud services, and identity platforms Web chat and logging Lavawall is designed to help MSPs improve client retention, streamline operations, reduce cybersecurity risk, and demonstrate measurable value through automated reporting and proactive security management. Best for: Managed Service Providers (MSPs), virtual CIO/vCISO practices, and small-to-medium organizations with lean IT teams that need enterprise-grade cybersecurity visibility without enterprise complexity.



**Who Is the Company Behind Lavawall?**

- **Seller:** [ThreeShield Information Security](https://www.g2.com/sellers/threeshield-information-security)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/threeshield (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Lavawall?

**"[How can we save money and time while increasing security and productivity?](https://www.g2.com/survey_responses/lavawall-review-12977733)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Computer & Network Security*

[Read full review](https://www.g2.com/survey_responses/lavawall-review-12977733)

---



### 20. [Lunixar RMM](https://www.g2.com/products/lunixar-rmm/reviews)
Lunixar RMM is a cloud-based remote monitoring and management platform built for managed service providers (MSPs) and IT teams. Developed to address the operational challenges of modern IT environments, Lunixar focuses on delivering scalable, reliable, and easy-to-deploy tools that help organizations maintain visibility and control across distributed devices. The platform offers real-time monitoring, remote access, alerting, automation, and script execution, along with centralized device management and inventory tracking. Lunixar RMM enables technicians to troubleshoot systems quickly, automate repetitive tasks, and proactively detect issues before they impact end users. Its architecture is designed for secure multi-tenant environments, making it suitable for service providers managing multiple clients. Lunixar RMM helps MSPs reduce downtime, streamline daily operations, and improve service delivery while scaling their business efficiently. By combining proactive monitoring with automation and remote support capabilities, the platform allows IT teams to operate more effectively, lower support costs, and deliver a better experience to their customers.



**Who Is the Company Behind Lunixar RMM?**

- **Seller:** [Lunixar](https://www.g2.com/sellers/lunixar)
- **Year Founded:** 2024
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/lunixar/ (1 employees on LinkedIn®)






### 21. [LynxTrac](https://www.g2.com/products/lynxtrac/reviews)
LynxTrac is a modern, cloud-based Remote Monitoring and Management (RMM) platform that helps IT teams and MSPs proactively monitor, automate, and secure their infrastructure. It combines real-time monitoring, log intelligence, remote desktop, and IT automation into one powerful SaaS platform — enabling IT professionals to detect issues early, deploy fixes automatically, and ensure continuous uptime across servers, applications, and endpoints. Built for scalability and simplicity, LynxTrac provides: - Centralized monitoring of servers, endpoints, and network components - Live log analysis and anomaly detection to pinpoint issues faster - Automation workflows for patching, deployments, and service recovery - Remote access & file management for instant troubleshooting - Custom alerts, dashboards, and reports for full operational visibility Whether you’re an MSP managing multiple clients or an enterprise IT team maintaining critical systems, LynxTrac helps you reduce downtime, improve efficiency, and simplify IT operations — all from a single, intelligent dashboard.



**Who Is the Company Behind LynxTrac?**

- **Seller:** [Pixbots](https://www.g2.com/sellers/pixbots)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)






### 22. [Medulla](https://www.g2.com/products/medulla/reviews)
Medulla Open Source RMM — Secure Real-Time Workstation Management Medulla is an open source RMM (Remote Monitoring and Management) platform built for IT teams, MSPs, and businesses. It delivers secure, real-time control of workstations using the XMPP protocol, offering a sovereign, cost-effective alternative to proprietary tools. Medulla enables real-time monitoring and centralized management of all workstations from a single dashboard. Communications between the management console and agents are encrypted, instant, and reliable. Designed for compatibility with Windows and Linux, Medulla supports local hosting and compliance with every data sovereignty requirements by design. Key Benefits • Centralized Control — Manage every device from one intuitive dashboard. • Real-Time Monitoring — Instant alerts and live status to prevent downtime. • Enhanced Security — End-to-end encryption for all management traffic. • Scalability — From small offices to multi-site enterprises. • Cost Efficiency — Eliminate expensive vendor licenses with an open source model. • Sovereign by Design — Meets national sovereignty expectations for data and infrastructure. Use Cases France and Paris Medulla is ideal for public institutions, hospitals, schools, local authorities, companies and MSPs in that require a controllable, locally hosted RMM solution. It integrates with open source ITSM tools such as OCS and GLPi for full asset and service management. Trusted by IT Leaders Organizations cite Medulla for its cost efficiency, responsiveness, and ability to manage very large fleets. Examples include multi-subsidiary deployments with hundreds of thousands of endpoints and millions of annual updates, integrated into open source ITSM ecosystems. Get Started Experience sovereign, secure workstation management with Medulla. Deploy a flexible RMM that reduces costs and restores control over your IT estate. Official site: https://medulla-tech.io Documentation: https://docs.medulla-tech.io GitHub: https://github.com/medulla-tech



**Who Is the Company Behind Medulla?**

- **Seller:** [Medulla](https://www.g2.com/sellers/medulla)
- **Year Founded:** 2008
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** https://www.linkedin.com/company/medulla-rmm/ (7 employees on LinkedIn®)






### 23. [Monaveo](https://www.g2.com/products/monaveo/reviews)
Monaveo RMM is a remote monitoring and management platform built for managed service providers and internal IT teams to monitor, manage, and support endpoints across multiple client organizations from a single console. Core capabilities include: - Endpoint monitoring — a cross-platform agent (Windows, macOS, Linux) collecting hardware and software inventory, disk/RAID and SMART health, services, event logs, local users, and performance data. - Alerting and automation — customizable alert profiles with sustained-condition thresholds and automated script-based remediation. - Patch and software management — operating system patching, third-party application updates, and software deployment. - Remote access — secure, on-demand remote desktop sessions to managed devices. - Helpdesk and ticketing — ticket management with SLA tracking, customer satisfaction surveys, and inbound email integration. - Asset and network management — device inventory, SNMP-based network device discovery, and switch/port mapping. - Endpoint backup — scheduled, encrypted file and folder backups with recovery. - Billing — subscription and usage-based invoicing, including per-country tax handling and per-site billing. - Multi-tenancy and security — role-based access control, multi-factor authentication, per-tenant isolation, and a white-label customer portal. Monaveo RMM is available through a web dashboard and mobile applications for iOS and Android.



**Who Is the Company Behind Monaveo?**

- **Seller:** [Monaveo](https://www.g2.com/sellers/monaveo)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/showcase/monaveo (1 employees on LinkedIn®)






### 24. [OpenFrame](https://www.g2.com/products/flamingo-openframe/reviews)
OpenFrame is an open-source, AI-powered platform that helps MSPs escape vendor lock-in and take control of their tech stack. It combines vetted open-source tools with AI copilots to automate routine operations like password resets, storage cleaning, monitoring, and incident response, so technicians can focus on strategic, billable work. Built as an alternative to expensive, proprietary stacks like ConnectWise and Kaseya, OpenFrame gives MSPs full visibility and control without the vendor tax. Its modular architecture lets you pick the tools you need, integrate with existing systems, and scale without surprise price hikes. Key capabilities include remote monitoring and management, device tracking across Windows/macOS/Linux, script automation (PowerShell, Python), centralized logging, SSO integration with Azure AD and Google Workspace, and AI-assisted troubleshooting through built-in copilots. OpenFrame is designed for MSPs who care about margins, flexibility, and owning their infrastructure, not renting it.



**Who Is the Company Behind OpenFrame?**

- **Seller:** [Flamingo](https://www.g2.com/sellers/flamingo-8678ae20-6f13-4b67-b073-de3045228a73)
- **Year Founded:** 2025
- **HQ Location:** Miami, US
- **LinkedIn® Page:** https://linkedin.com/company/flamingo-run/ (18 employees on LinkedIn®)






### 25. [OpsMerge](https://www.g2.com/products/opsmerge/reviews)
OpsMerge is a Professional Services Automation platform built specifically for managed service providers. It unifies service desk ticketing, contract billing, time tracking, and asset management, in a modern interface architected for EU and US data residency from day one. Built by MSP operators, currently in private beta.



**Who Is the Company Behind OpsMerge?**

- **Seller:** [Brindleford Technologies](https://www.g2.com/sellers/brindleford-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)







## What Is Remote Monitoring & Management (RMM) Software?

[IT Management Software](https://www.g2.com/categories/it-management)

## What Software Categories Are Similar to Remote Monitoring & Management (RMM) Software?

- [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)
- [Remote Support Software](https://www.g2.com/categories/remote-support)
- [Patch Management Software](https://www.g2.com/categories/patch-management)


---

## How Do You Choose the Right Remote Monitoring & Management (RMM) Software?

### What You Should Know About Remote Monitoring & Management (RMM) Software

### What is Remote Monitoring and Management (RMM) Software?

Remote monitoring and management (RMM) tools allow businesses to remotely manage devices like servers, desktops, mobile devices, and other hardware. They utilize locally installed _agents_ (an actor program to take action for a different solution) to deploy patches, install new applications, and monitor device performance. If an agent detects a potential issue, it will generate a ticket automatically and notify the organization’s IT team for troubleshooting and resolution. Some RMM solutions empower businesses to enact device-specific security measures as well.

Key Benefits of Remote Monitoring and Management Software

- Give awareness of and visibility over all business hardware from a distance
- Monitor and maintain devices remotely
- Highlight potential issues and troubleshoot before a problem occurs

### Why Use Remote Monitoring and Management (RMM) Software?

Hardware and devices—especially mobile devices and IoT—are increasingly integral to daily business functions. As the pool of devices and hardware grows, it can be difficult to track, manage, and secure these devices. RMM software can help companies deal with the creeping expansion of devices. RMM solutions are also a “one-stop shop" of sorts, in that they allow registration, monitoring, alerting, management, and general ecosystem insights.

### Who Uses Remote Monitoring and Management (RMM) Software?

RMM software is often used by managed service providers (MSPs), who would generally not be on site with a business while providing a managed service—in this case, monitoring and managing a company’s devices. But RMM software is not exclusively used by MSPs. Regardless of business type, IT admins who cover asset administration are the most typical RMM users. Device or asset security admins may utilize these solutions as well. Tickets generated by RMM solutions are sent to IT support teams for resolution.

### Remote Monitoring and Management (RMM) Software Features

The following are common features among RMM solutions:

**Device compatibility —** By nature of the product, RMM software needs to be compatible with a large pool of devices; however, some products may only have compatibility with certain pools of devices.

**Device detection —** If a new business device is added to the network, RMM solutions can detect that device and either flag it for an agent install or install the agent automatically.

**Device management —** Once a device is registered in the RMM solution and has an agent installed, devices can be configured, patched, updated with new software, and more without needing to bring those devices directly to IT.

**Monitoring —** RMM solutions let businesses monitor their device performance, allowing them to potentially catch issues—device slowness, questionable new programs, etc.—early or provide insights into why new issues occurred.

[**Ticket generation**](https://www.g2.com/categories/remote-monitoring-management-rmm/f/ticketing) **—** When the RMM agent detects a possible issue, a ticket is automatically generated and filed for IT teams to troubleshoot.

**Reporting and data visualization —** RMM tools generally include dashboard capabilities for single-pane-of-glass visibility into the overall performance of business devices. Many tools will also allow custom dashboards and reporting so that businesses can specifically focus on whatever metrics they deem most important. This feature helps businesses generate data-driven insights and use that analysis to make plans for their hardware.

**Solution integration —** To maximize an RMM solution’s effectiveness, it needs to integrate with other IT-oriented solutions. These could be more in-depth monitoring, security, backup, and more.

**Remote access —** RMM solutions enable users to remotely access devices in the event that certain installations, patches, etc. require a more hands-on approach without a technician being physically present.

### What is the best RMM software for small businesses?

When IT support is limited but device sprawl is growing,[small businesses](https://www.g2.com/categories/remote-monitoring-management-rmm/small-business) rely on RMM tools that reduce manual workloads and keep systems running smoothly without breaking the budget. Platforms that emphasize simplicity, automation, and low operational overhead tend to win high marks on G2. Here are the best options:

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews): Offers a modern, intuitive interface with remote access, patching, and alerting features designed for lean IT teams, ranked as a category leader for small businesses.
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews): Provides powerful remote monitoring, policy-based automation, and secure endpoint control backed by Datto’s disaster recovery infrastructure, suited for MSPs and SMBs.
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) **:** Combines remote control and monitoring in one platform, with add-ons for asset tracking, patching, and backup. It is ideal for small teams managing hybrid environments.
- [Atera](https://www.g2.com/products/atera/reviews): Delivers an all-in-one RMM + PSA solution with unlimited device monitoring per technician, automation templates, and a transparent pricing model that’s highly SMB-friendly.

### What is the most recommended RMM platform for medium enterprises?

For [medium-sized enterprises](https://www.g2.com/categories/remote-monitoring-management-rmm/mid-market), the most recommended RMM platforms offer secure remote access, centralized monitoring, and efficient patch management, tailored to meet the demands of scaling infrastructure and hybrid work environments. Based on G2 reviews, these are standout choices:

As businesses scale beyond a few dozen endpoints, they require RMM platforms that can orchestrate complex environments without sacrificing visibility or control. These tools consistently earn praise from mid-sized companies, balancing flexibility and governance:

- [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews): Delivers fast, secure remote access with robust session logging, device grouping, and technician management, ideal for IT teams needing responsive support across distributed endpoints.
- [ManageEngine RMM Central](https://www.g2.com/products/manageengine-servicedesk-plus/reviews): Provides all-in-one monitoring, asset tracking, patching, and automation in a scalable platform, with strong support for multi-site deployments and compliance.
- [Action1:](https://www.g2.com/products/action1/reviews) A cloud-native RMM designed for real-time patching, remote control, and software deployment, optimised for mid-market companies with remote or hybrid operations.
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews): Offers cross-platform device visibility and remote management capabilities that serve IT teams seeking tighter control over mobile and desktop endpoints.

#### Additional Remote Monitoring and Management (RMM) Software Features

**Endpoint security —** Some RMM solutions will include endpoint protection capabilities to improve security across all company devices. While not a universal feature, an RMM software including this feature would be particularly helpful for small and mid-size businesses who might not need a separate, more robust endpoint production product.

**Data backup —** Not as common a feature, some RMM software include the capability to back up and/or recover lost data in the event of device failure. This feature is specifically less common because of how much storage space would potentially be needed to back up a large number of devices. But, for specifically smaller companies, the storage space dilemma may not be as great an issue.

Other Features of Remote Monitoring & Management (RMM) Software: [Asset Tracking](https://www.g2.com/categories/remote-monitoring-management-rmm/f/asset-tracking), [ITIL Policy Compliance](https://www.g2.com/categories/remote-monitoring-management-rmm/f/itil-policy-compliance), [Service Management](https://www.g2.com/categories/remote-monitoring-management-rmm/f/service-management), [Workflow Management](https://www.g2.com/categories/remote-monitoring-management-rmm/f/workflow-management)

### Trends Related to Remote Monitoring and Management Software

**Automation —** Automation plays very well with RMM capabilities and is a key feature to become mainstream going forward. By automating discovery, patching, and other upkeep tasks, RMM solutions can save users significant time to be used on other tasks.

**Compliance —** As more states, regions, and countries pass stronger privacy laws, companies will need to keep compliance at the forefront of their minds. Introducing compliance and governance capabilities to the standard RMM solution will greatly help businesses abide by these new laws as they are implemented and help them stay protected from potential privacy mishaps.

### Potential Issues with Remote Monitoring and Management (RMM) Software

**Compatibility —** Purchasing an RMM solution that’s incompatible with some of the devices needing to be monitored is self-defeating. Verify that the RMM solution you’re scoping out would be compatible with all necessary devices and endpoints.

**Visibility loss —** Losing visibility over a device(s)—or perhaps missing a device entirely—could set your business back, potentially without noticing. With security threats constantly evolving, a device behind the rest could be a dangerous vulnerability. Businesses should, with some regularity, try to work against this issue by verifying that the RMM solution’s recognized devices list matches the live asset list from an asset management solution.

### Software and Services Related to Remote Monitoring and Management (RMM) Software

[**Endpoint protection software**](https://www.g2.com/categories/endpoint-protection) **—** Endpoint protection solutions help businesses secure their devices. Coupling one of these solutions with an RMM software helps more completely protect and secure business devices.

[**Unified endpoint management (UEM) software**](https://www.g2.com/categories/unified-endpoint-management-uem) **—** For smaller businesses that don’t have more extensive network or server infrastructure, UEM might be a solid alternative. These solutions are more focused on managing business devices like tablets, phones, laptops, and other internet-connected devices.



---
## What Are the Most Common Questions About Remote Monitoring & Management (RMM) Software?
*AI-generated · Last updated: June  3, 2026*
### Best remote monitoring management software for automation and patch management
Based on G2 reviews, these products are most often discussed for patching, automation, and centralized endpoint management.

- [NinjaOne](https://www.g2.com/products/ninjaone) — patching, scripting, remote endpoint support.
- [Action1](https://www.g2.com/products/action1) — third-party patching and vulnerability visibility.
- [Datto RMM](https://www.g2.com/products/datto-rmm) — automated patching and software deployment.
- [N-able N-central](https://www.g2.com/products/n-able-n-central) — patch automation and proactive monitoring.


### Looking for the most scalable RMM tool for growing MSPs, any clear winners
Based on G2 reviews, these products are repeatedly mentioned for managing larger fleets and multi-client environments.

- [NinjaOne](https://www.g2.com/products/ninjaone) — multi-endpoint visibility and fast deployment.
- [Atera](https://www.g2.com/products/atera) — technician-based pricing for growing MSPs.
- [N-able N-central](https://www.g2.com/products/n-able-n-central) — granular automation across many endpoints.
- [Datto RMM](https://www.g2.com/products/datto-rmm) — centralized monitoring for distributed environments.


### Which remote monitoring and management tools give the best value for money
Based on G2 reviews, buyers most often associate these products with broad functionality relative to operational effort.

- [Atera](https://www.g2.com/products/atera) — all-in-one workflows with technician pricing.
- [Action1](https://www.g2.com/products/action1) — free tier and efficient patching.
- [NinjaOne](https://www.g2.com/products/ninjaone) — centralized management with strong usability.
- [Syncro](https://www.g2.com/products/syncro) — combined ticketing, RMM, and automation.


### What should buyers look for in remote monitoring management software
According to verified users, the most important buying criteria are centralized visibility, dependable remote access, patch management, scripting, alerting, and software deployment. Reviews also highlight the need for an interface that technicians can navigate quickly, because speed matters during troubleshooting and day-to-day maintenance. Buyers often value products that reduce tool sprawl by combining endpoint monitoring, remote remediation, inventory details, and policy-based automation in one console. For MSPs and internal IT teams alike, ease of onboarding and the ability to support remote or off-network devices come up repeatedly. Reporting depth, flexible integrations, and clear device status are also common decision factors in recent feedback.


### How do teams use remote monitoring & management for patch management
According to verified users, teams use remote monitoring and management platforms to automate operating system updates, deploy third-party patches, schedule maintenance windows, and track which endpoints still need attention. Reviews frequently describe patching as a core workflow because it reduces manual work and helps teams keep remote devices current without relying on users to connect to the office network. Many reviewers also pair patching with scripting, vulnerability visibility, and alerting so they can respond faster when updates fail or devices drift from policy. In practice, buyers seem to value tools that make patching predictable, centralized, and easy to verify across large numbers of endpoints and customer environments.