# Best Utilization Management Software - Page 4 *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Utilization management software provides hospitals and health care practices a process with which to evaluate health care services and procedures provided to patients to determine their medical necessity. Health care administrators depend on utilization management processes to ensure that their physicians are maintaining a high quality of care and administering effective treatments while minimizing costs. Utilization management review and determination can occur before (prospective utilization review), during (concurrent utilization review), or after (retrospective utilization review) patient treatment has been scheduled and provided; software supports action during any of those three stages. Additionally, utilization management software has the potential to better the working relationship between providers and payers. By leveraging patient data found in EHRs, health care providers can apply real-time data to the review process, adhere to regulations, and optimize revenue cycle management. Registered nurses equipped with utilization management certification, case managers, and physicians are the main players during the review process. To qualify for inclusion in the Utilization Management category, a product must: - Set up trigger workflows - Automate approvals and authorizations of medical services and procedures - Simplify or automate reviews of medical services and procedures - Aggregate clinical and financial data across a health care organization - Integrate with EHRs or easily leverage EHR data to trigger relevant workflows ## G2 Grid® for Utilization Management Software ![G2 Grid® for Utilization Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/utilization-management/grids.png?focus%5B%5D=41515&focus%5B%5D=60616&focus%5B%5D=48027) Highlighted products: Therap Services, StrataJazz, and Intergy. Underlying data: [Grid® JSON](https://www.g2.com/categories/utilization-management/grids.json?focus%5B%5D=therap-services&focus%5B%5D=stratajazz&focus%5B%5D=greenway-health-intergy) ## How Many Utilization Management Software Products Does G2 Track? **Total Products under this Category:** 72 ### Category Stats (Jul 2026) - **Average Rating**: 4.22/5 (↑0.05 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: One Step Software (+23.53%) - Among all products in this category, One Step Software recorded the largest rating increase compared to last month *Last updated: July 14, 2026* ## How Does G2 Rank Utilization Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 400+ Authentic Reviews - 72+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Utilization Management Software Is Best for Your Use Case? - **Leader:** [Therap Services](https://www.g2.com/products/therap-services/reviews) - **Easiest to Use:** [Therap Services](https://www.g2.com/products/therap-services/reviews) - **Top Trending:** [Therap Services](https://www.g2.com/products/therap-services/reviews) - **Best Free Software:** [BlueNote Communicator](https://www.g2.com/products/bluenote-communicator/reviews) --- **Sponsored** ### Criteria Hire to Inspire: Reveal the real potential behind every candidate with science you can trust and AI you can explain. Scientifically validated assessments, structured interviews, and talent development tools built to improve hiring outcomes and designed with your candidates in mind. Criteria is a comprehensive talent management platform designed to enhance talent acquisition and workforce development outcomes. This innovative solution provides organizations with the tools necessary to identify, assess, and nurture the best-fit talent for their specific needs. By integrating advanced candidate assessments and structured interview processes, Criteria enables companies to make informed hiring decisions while fostering a culture of continuous improvement and growth among their teams. With a focus on both pre-hire and post-hire phases, Criteria supports a wide range of use cases, from evaluating candidates to facilitating ongoing employee training and performance management. This holistic approach ensures that organizations not only attract top talent but also retain and develop high-performing teams. Criteria's assessments can be customized to align with specific job requirements, ensuring that the selection process is both relevant and efficient. Additionally, the platform offers structured interview frameworks that guide hiring managers in conducting focused interviews, helping to reduce bias and improve the overall quality of candidate evaluations. Beyond the hiring process, Criteria offers Develop, an innovative post-hire development tool. The platform provides resources for ongoing employee engagement and professional development, thanks to 24/7 AI-driven coaching. By leveraging data-driven insights, organizations can identify areas for improvement and enhance employee skills and productivity. This continuous feedback loop not only boosts individual performance but also contributes to the overall success of the organization. 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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1704&secure%5Bchosen_at%5D=2026-07-14T14%3A28%3A20Z&secure%5Bdisplayable_resource_id%5D=261&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=21088&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=21088&secure%5Bresource_id%5D=1704&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Futilization-management%3Fopen_modal_url%3D%252Fproducts%252Fxebrapro%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Futilization-management%2526source%253Dcategory&secure%5Btoken%5D=263b1e9cb5a91797e2213927ad11555620b5a06ba97fce38f831479e82ce6d55&secure%5Burl%5D=https%3A%2F%2Finfo.criteriacorp.com%2Fvideo-interviewing-demo-request%2F%3Futm_medium%3Dpaid_social%26utm_source%3Dg2&secure%5Burl_type%5D=custom_url) --- ## What Is Utilization Management Software? [Health Care Operations Software](https://www.g2.com/categories/health-care-operations)