--- title: Xactly Reviews meta\_title: 'Xactly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1096 reviews by the users' company size, role or industry to find out how Xactly works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 1096 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Xactly Reviews & Product Details Visit Website Xactly is the AI-first Sales Performance Orchestration platform built for the world’s most ambitious revenue engines. Building on two decades of industry leadership, Xactly is redefining revenue performance by moving beyond manual management to autonomous orchestration. The platform leverages Xactly Intelligence and a fleet of AI Agents to synchronize the full revenue lifecycle, from planning and design to incentives and forecasting. By unifying these critical work streams into one intelligent system, Xactly enables global enterprises to align strategy with execution and scale with absolute conviction. Transform your revenue engine at XactlyCorp.com. * * * Product Website Xactly Seller [Xactly](https://www.g2.com/sellers/xactly) Discussions [Xactly Community](https://www.g2.com/products/xactly/discuss) Languages Supported Czech, German, English, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Andrew Molloy Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/xactly/pricing) ## Xactly Integrations (5) What do users say about integrations? Verified by Xactly [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Snowflake ](https://www.g2.com/products/snowflake/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday Compensation ](https://www.g2.com/products/workday-compensation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews) Show More AC Angie c. Senior Sale Commission Analyst Mid-Market (51-1000 emp.) 5/16/2025 "Xactly is intuitive, data-driven, and now even smarter with AI-powered features on the horizon." 5/5 What do you like best about Xactly? I've been using Xactly for some time now, and it's clear the platform is evolving in a direction that prioritizes both intelligence and usability. With its growing set of features, especially the upcoming AI enhancements, Xactly continues to be a strong choice for sales compensation and performance management. Xactly offers a well-thought-out user experience. The platform is intuitive once it's configured, with dashboards and menus that are logically organized and easy to navigate. While the initial setup can be a bit technical depending on your org’s complexity, day-to-day usage is straightforward. Features like guided workflows and robust search functionality make it easier for users to get what they need quickly, without hunting through layers of options. The platform has a modern, clean design that’s both professional and user-friendly. Visuals are used effectively to highlight trends, goals, and performance metrics. Reports and dashboards are well-structured and visually appealing, which helps when presenting insights to leadership or sales teams. Xactly manages to combine aesthetics with functionality in a way that enhances the user experience without overwhelming it. Review collected by and hosted on G2.com. What do you dislike about Xactly? While Xactly has many strengths, there are a few areas that could be improved. One of the main challenges is the lack of instructor-led training. Most of the available training is self-paced, which makes it difficult to ask questions or get clarification in real time—especially when dealing with complex setup scenarios. Additionally, the cost of training and certifications is quite high, which can be a barrier for teams looking to fully leverage the platform. Another area of concern is the decline in the quality of premium support. In the past, support was more responsive and hands-on. Lately, support often struggles to assist with more complicated issues, and the default response is frequently to recommend professional services—sometimes even for changes that should be manageable in-house with the right guidance. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly Incent helps solve the complexity of managing and tracking sales compensation plans. Before using the platform, calculating commissions was time-consuming, error-prone, and difficult to scale. With Xactly, we’ve been able to automate commission calculations, ensure accuracy, and provide clear visibility into earnings for both sales reps and leadership. This has improved trust in the compensation process, reduced disputes, and saved our team significant time during payout cycles. Review collected by and hosted on G2.com. Show More Response from Sonia Cabrera Rossi of Xactly [Editedit](https://www.g2.com/survey_responses/xactly-review-11181690/official_response/edit) Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. We are always working to make the product more user friendly, your feedback is appreciated. Regarding the lack of ILT scheduled classes, this is out of the norm for XU. We are bringing up new staff and are doing our best to get classes scheduled. If you are looking for classes to get scheduled please reach out to Xactly University@xactlycorp.com and we can assist in getting a special session scheduled. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education Current UserValidated ReviewerIncentivizedSource: Seller invite ![Andre S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre S.") AS Andre S. Senior Manager Customer Success Computer & Network Security Enterprise (\> 1000 emp.) 11/26/2024 "Data updates take too long" 4/5 What do you like best about Xactly? Reporting around team performance has improved Review collected by and hosted on G2.com. What do you dislike about Xactly? Mobile app can be more detailed and easier to navigate Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Allows the team to track their progress towards achieving their targets Review collected by and hosted on G2.com. Show More Response from Sonia Cabrera Rossi of Xactly [Editedit](https://www.g2.com/survey_responses/xactly-review-10422182/official_response/edit) We appreciate your feedback and will consider it as we continuously strive to enhance our users' experiences. In regards to imports taking too long, we have had very positive feedback recently from our customers on accelerated processing times, and we are available to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 1/8/2026 Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Abinaya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abinaya S.") AS Abinaya S. Analyst sales commission Enterprise (\> 1000 emp.) 5/1/2023 "Xactly - A Perfect SPM tool" 4/5 What do you like best about Xactly? Now the new UI has been updated and it is super cool and the new estimator option is also amazing Review collected by and hosted on G2.com. What do you dislike about Xactly? Nothing so far, it is amazing tool for sales commission Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Commission - Variable pay for the sales team Review collected by and hosted on G2.com. Show More 2/26/2026 Validated ReviewerIncentivizedSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 5/12/2026 "Accurate, Transparent Reporting with Straightforward Plan Management" 4/5 What do you like best about Xactly? Accurate calculations, clear transparency, and straightforward plan management. Review collected by and hosted on G2.com. What do you dislike about Xactly? Refresh is slow sometimes. Reporting is not intuitive yet. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? It provides accurate commission calculations for the sales representatives, with full transparency into how those commissions are calculated. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 5/12/2026 "Powerful Data Layer Modeling with Extend" 4/5 What do you like best about Xactly? Data layer model combined with extend applications Review collected by and hosted on G2.com. What do you dislike about Xactly? Documentation or community portal is hard to navigate Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Bring data layer to common place so there is no time lag between reporting and Oncent Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Peter A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter A.") PA Peter A. Enterprise (\> 1000 emp.) 8/26/2024 "Easy to Understand" 5/5 What do you like best about Xactly? The speed in which Xactly is being updated has been fantastic. I am able to understand my commission payout within a few days of deals closing. Review collected by and hosted on G2.com. What do you dislike about Xactly? I find it sometimes difficult to navigate between different payout structures. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? It allows me to find how I am tracking to goal and my monthly commission statements. Review collected by and hosted on G2.com. Show More 1/7/2026 Current UserValidated ReviewerIncentivizedSource: In-app ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/12/2026 "Very User-Friendly Platform That Makes Training New Sellers Easy" 5/5 What do you like best about Xactly? Very user friendly and easy to train new sellers on. Review collected by and hosted on G2.com. What do you dislike about Xactly? Reporting abilities for those without full suite of products. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Sales compensation automation, reporting, and hosing comp plan details. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/12/2026 "Easy to Implement and Get Started" 4.5/5 What do you like best about Xactly? Easiness to implement the compensation plans Review collected by and hosted on G2.com. What do you dislike about Xactly? The rigidity the Incent give when it comes to building custome dashboard and statement Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Easy implementation of Incentive Compensation plans Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/12/2026 "Excited about the possibilities" 3.5/5 What do you like best about Xactly? Being able to automate credit assignments for mapping transactional data. Review collected by and hosted on G2.com. What do you dislike about Xactly? Customization of people records and proration. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Automation of transactional data mapping and less manual errors. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/12/2026 "Senior commission analyst" 5/5 What do you like best about Xactly? Reliability is a great source of comfort Review collected by and hosted on G2.com. What do you dislike about Xactly? I dislike the long setup time for new plans and connect work Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Sending out plans for signature. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about Xactly? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Xactly ](https://www.g2.com/products/xactly/discussions/new) ![Jimmy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jimmy G.") JG Jimmy Grulkey • Last activity almost 5 years ago Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/43654-why-does-bbb-state-that-the-bussines-file-wasn-t-opened-untill-2-2021-with-no-reviews-and-posted-reviews-go-back-3-years) GU Guest User What is your experience regarding pricing and costs for Xactly Forecasting, and how does it compare to other forecasting tools? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-experience-regarding-pricing-and-costs-for-xactly-forecasting-and-how-does-it-compare-to-other-forecasting-tools) [ View all Discussions ](https://www.g2.com/products/xactly/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 15 months ### Average Discount 12% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/xactly/pricing) ## How much does Xactly cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 11 purchases. Get Price Estimate Xactly Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0d6ccf428616c2b6e15d4988148712b/sap-successfactors-incentive-management-formerly-sap-commissions.png "Product Avatar Image") SAP SuccessFactors... 4.1/5(190) [ Compare Now ](https://www.g2.com/compare/sap-successfactors-incentive-management-formerly-sap-commissions-vs-xactly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f200eaa5592253a6c9394f91217e9482/captivateiq.png "Product Avatar Image") CaptivateIQ 4.7/5(3,488) [ Compare Now ](https://www.g2.com/compare/captivateiq-vs-xactly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6103aa2e17ecf83f400ba36552a8c183/salesforce-spiff.png "Product Avatar Image") Salesforce Spiff 4.6/5(3,068) [ Compare Now ](https://www.g2.com/compare/salesforce-spiff-vs-xactly) ##### ##### Xactly Features Platform Performance and Reliability Sales Rep Portal Commission Estimator Compensation Statements Plan Documents and Agreements Management Portal Sales Org Performance Reports Monitor Sales Rep Performance Quota Assignments/Management Administration Comp Modeling - Ease of Admin Comp Modeling - Design Flexibility Comp Statement Calculation and Distribution [ View More Features ](https://www.g2.com/products/xactly/features) ## Top-Rated Alternatives [ ![CaptivateIQ](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CaptivateIQ") CaptivateIQ 4.7/5(3,488) ](https://www.g2.com/products/captivateiq/reviews) [ ![Varicent](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varicent") Varicent 4.5/5(601) ](https://www.g2.com/products/varicent-varicent/reviews) [ ![Anaplan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anaplan") Anaplan 4.6/5(462) ](https://www.g2.com/products/anaplan/reviews) [ View All Alternatives ](https://www.g2.com/products/xactly/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Performance Management](https://www.g2.com/categories/performance-management)[Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)[Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)[Sales Planning](https://www.g2.com/categories/sales-planning)[Compensation Planning](https://www.g2.com/categories/compensation-planning)[Compensation Management](https://www.g2.com/categories/compensation-management)[Sales Compensation](https://www.g2.com/categories/sales-compensation) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the best virtual desktop infrastructure (VDI) for teams needing strong mobile capabilities and real-time performance?](https://www.g2.com/discussions/what-s-the-best-virtual-desktop-infrastructure-vdi-for-teams-needing-strong-mobile-capabilities-and-real-time-performance)[Which account-based platform has the best integrations](https://www.g2.com/discussions/which-account-based-orchestration-platforms-offer-the-best-integrations)[Which company offers the best applicant tracking system](https://www.g2.com/discussions/which-company-offers-the-best-applicant-tracking-system) [Recommended live chat platforms for SaaS businesses](https://www.g2.com/discussions/recommended-live-chat-platforms-for-saas-businesses-what-delivers-the-best-support-experience)[What cloud migration assessment solutions generate clear 7R prioritization and migration roadmaps without requiring extensive technical documentation?](https://www.g2.com/discussions/what-cloud-migration-assessment-solutions-generate-clear-7r-prioritization-and-migration-roadmaps-without-requiring-extensive-technical-documentation)[Pros and Cons Details](https://www.g2.com/products/xactly/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)