--- title: Xactly Reviews meta\_title: 'Xactly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1096 reviews by the users' company size, role or industry to find out how Xactly works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 1096 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Xactly Reviews & Product Details Visit Website Xactly is the AI-first Sales Performance Orchestration platform built for the world’s most ambitious revenue engines. Building on two decades of industry leadership, Xactly is redefining revenue performance by moving beyond manual management to autonomous orchestration. The platform leverages Xactly Intelligence and a fleet of AI Agents to synchronize the full revenue lifecycle, from planning and design to incentives and forecasting. By unifying these critical work streams into one intelligent system, Xactly enables global enterprises to align strategy with execution and scale with absolute conviction. Transform your revenue engine at XactlyCorp.com. * * * Product Website Xactly Seller [Xactly](https://www.g2.com/sellers/xactly) Discussions [Xactly Community](https://www.g2.com/products/xactly/discuss) Languages Supported Czech, German, English, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Andrew Molloy Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/xactly/pricing) ## Xactly Integrations (5) What do users say about integrations? Verified by Xactly [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Snowflake ](https://www.g2.com/products/snowflake/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday Compensation ](https://www.g2.com/products/workday-compensation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews) Show More ![Prabish K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prabish K.") PK Prabish K. Lead - Revenue Enablement Mid-Market (51-1000 emp.) 4/4/2023 "Easy planning and data visibility" 4.5/5 What do you like best about Xactly? I’ve always liked how Xactly gives me one-click visibility into my numbers, but the recent updates have really changed the game. It feels less like a spreadsheet and more like a coach. What I’m loving most is the 'predictive' side—it actually flags risks in my deals before they happen and lets me simulate commissions just by asking a quick question. It’s basically killed my need for 'shadow accounting' because the 'what-if' calculators and automated disputes do all the heavy lifting for me now. Review collected by and hosted on G2.com. What do you dislike about Xactly? I really appreciate the power Xactly has, but the interface can still feel a little intimidating. Now that we have these cool AI agents, the gap between the modern 'chat' experience and the older-school reporting tables is pretty noticeable. I’d love to see a total UI refresh that makes the manual parts of the platform feel as fast and 'fresh' as the automated ones. Right now, it still feels like a powerful enterprise tool that’s trying to learn how to be user-friendly. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Pipeline view, lead score, lead velocity, optimal view, insight on all aspects of the lead. Strategically plan the sales cycle and execute the same. Takes less time than using excel or other alternatives, Review collected by and hosted on G2.com. Show More 4/8/2026 Validated ReviewerIncentivizedSource: G2 invite ![Helen R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen R.") HR Helen R. Sr. Manager - Sales Incentive Compensation Mid-Market (51-1000 emp.) 11/13/2012 "Easy Setup and Transparent Reporting, Room for Analytics Improvement" 4/5 What do you like best about Xactly? I like Xactly for its ease of use. The new reporting plan docs are also something I appreciate, especially because I don't need to send them via email, which is convenient. Review collected by and hosted on G2.com. What do you dislike about Xactly? I find the analytics in Xactly hard to use. Review collected by and hosted on G2.com. Recommendations to others considering Xactly: Try and be as involved as possible when going trhough implementation and plan design. If you don't know how the consultant has written your plan rules, it may take some time to get up to speed and troubleshoot issues. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly solves transparency and reporting issues in sales compensation and performance management. Review collected by and hosted on G2.com. Show More 5/12/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shriram B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shriram B.") SB Shriram B. Lead Customer Success Manager Enterprise (\> 1000 emp.) 1/6/2026 "Transparent, Reliable Compensation Management That Saves Time" 5/5 What do you like best about Xactly? I like that Xactly Incent gives me clear, transparent visibility into sales compensation. It handles complex comp plans reliably and reduces manual calculations and errors. Both reps and leadership can easily track earnings, quotas, and performance, which builds trust and minimizes compensation disputes. The automation and reporting also save a significant amount of time and make the process much more scalable. Review collected by and hosted on G2.com. What do you dislike about Xactly? I find that Xactly Incent can be complex to configure and maintain, especially when compensation plans or hierarchies change. Some reports and workflows are not as intuitive as they could be, and more advanced changes often require admin support. There’s also a learning curve for new users, but the platform works well once it’s fully set up. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly Incent solves the challenge of managing complex and error-prone sales compensation processes. It centralizes compensation data, automates calculations, and provides clear visibility into earnings and performance. This reduces disputes, increases trust with the sales team, and significantly cuts down on manual work. As a result, I’m able to manage compensation more efficiently and scale our plans as the organization grows. Review collected by and hosted on G2.com. Show More Response from Sonia Cabrera Rossi of Xactly [Editedit](https://www.g2.com/survey_responses/xactly-review-12181721/official_response/edit) Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. I recommend reaching out to the XU team (xactlyuniversity@xactlycorp.com) to get enrolled into training. We have a large catalog of free courses to support you through any questions you may have during the learning curve! Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education 1/8/2026 Current UserValidated ReviewerSource: Organic ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.") RP Richard P. Model Validation Intern Enterprise (\> 1000 emp.) 5/12/2026 "Seamless Integration, Powerful Efficiency Booster" 5/5 What do you like best about Xactly? I really like the seamless integration of Xactly with our compensation plans and other platforms. It helps our small team of four people get the work of ten people done within a quarterly basis. We are currently using the analytic side of Xactly and we really like using it. Review collected by and hosted on G2.com. What do you dislike about Xactly? We are currently using the analytic side of the Xactly application and we really like using it and we don't wanna have to switch to reporting and pay for Extend. There are a lot of features in analytics that can be done without having to use reporting or Extend. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly handles employee incentives efficiently and integrates seamlessly with our comp plans and other platforms, enabling our small team to achieve the output of a much larger team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![violeta s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "violeta s.") VS violeta s. OASISS Fellowship Small-Business (50 or fewer emp.) 5/12/2026 "AI Automation Enhances Our Compensation Management" 4/5 What do you like best about Xactly? I like how Xactly consolidates business processes into one application, which helps with audit ability and speed. I also appreciate the push towards AI automation for tedious tasks. For example, I can automate the validation process with AI instead of doing it manually, which adds value to my work processes. Review collected by and hosted on G2.com. What do you dislike about Xactly? The platform is strict in regards to how certain things need to be implemented. For example, only having one active hierarchy at a time. I cannot have a reporting hierarchy and a crediting hierarchy at the same time. Xactly is a new tool for us and requires a learning curve. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly consolidates business processes into one app, improving audit ability and speed. The push towards AI automation streamlines tasks like validation, reducing manual effort. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Shannon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon L.") SL Shannon L. Enterprise (\> 1000 emp.) 5/12/2026 "Flexible Reporting with Room for Improvement" 4/5 What do you like best about Xactly? I like Xactly's flexibility to adjust reporting and include fields, which is invaluable for providing clean reports that offer sales leaders actionable insights. The system's ability to flexibly adapt between different segments when different quota metrics are important is a major plus, allowing for scalability over time and reducing the time spent sifting through data. Additionally, I'm excited about the upcoming AI integrations. Review collected by and hosted on G2.com. What do you dislike about Xactly? It could be easier to build reports. Knowing what fields to pull when the naming conventions we established aren’t great. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly provides visibility into aggregated role reporting and rep level data, offering flexibility to adjust reports and include fields for actionable insights. It's scalable across segments, though report building could be easier, especially with naming conventions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Sean B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean B.") SB Sean B. Procedural Solutions, Customer Support Representative Enterprise (\> 1000 emp.) 5/12/2026 "Highly Customizable with Complex Setup" 5/5 What do you like best about Xactly? I use Xactly Incent to build and automate our sales compensation plans, which helps us process a high volume of data quickly. I really like the ability to build customizations for complex scenarios. Each company is different, and many times leads have ideas that are not natively available in Incent, but through custom queries and formulas, nearly everything is possible. Although the initial setup was complex, I have found a passion in learning the ins and outs of the tool. Review collected by and hosted on G2.com. What do you dislike about Xactly? PPP reporting challenges with showing reps retroactive changes. Balance carry forward payments do not maintain the earning groups. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? I use Xactly to process high volumes of data quickly and to retroactively make corrections, which simplifies sales compensation plans. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 5/15/2025 "Automation and Integration Make Xactly Essential" 4/5 What do you like best about Xactly? I use Xactly for paying commissions and appreciate how it automates tasks that would be impossible to track manually in spreadsheets. The automation feature is particularly beneficial and makes my work easier. I also like the data integration with Salesforce, which is crucial for managing and scaling commission tracking efficiently. Automatic calculation of quotas and the ability to see relationships between rules are additional aspects I find valuable with Xactly. Review collected by and hosted on G2.com. What do you dislike about Xactly? The UI and UX could be improved; there are too many tabs to switch between instead of easy-to-see workflows. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? I use Xactly to automate commission payments, which would be impossible to track manually. It integrates with Salesforce for seamless data management, making it scalable. Review collected by and hosted on G2.com. Show More Response from Sonia Cabrera Rossi of Xactly [Editedit](https://www.g2.com/survey_responses/xactly-review-11174352/official_response/edit) Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. We are always working to make the product interface more user friendly, your feedback is appreciated. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education 5/12/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tonja S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tonja S.") TS Tonja S. Sales Incentive Strategic Performance Alignment Manager, SVP Mid-Market (51-1000 emp.) 5/12/2026 "Effortless Sales Tracking, Slight Complexity in Compensation" 5/5 What do you like best about Xactly? I really like the ease of use and flexibility of Xactly, along with its low programming requirements. It has been valuable in providing real-time sales and payment data. Transitioning from Callidus to Xactly was a positive change due to how straightforward and easy Xactly is to implement. Review collected by and hosted on G2.com. What do you dislike about Xactly? The complexity of adding roles and compensation plans. Instead of users, roles, and different tabs needed, it should be simplified. Comp plans could be more of a menu-type product with choices to make simple plans. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? I use Xactly for tracking sales, commissions, statements, ranking data, and payments and it provides real-time sales and payment data. I like its ease of use, flexibility, and low programming requirements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign EA Eduardo A. Sales Executive Mid-Market (51-1000 emp.) 6/9/2026 "Accurate Visibility into Commission Payouts, Quota Attainment and Clear Performance Metrics" 5/5 What do you like best about Xactly? The flexibility of the platform has allowed to customize various compensation plans and commission programs for the sales team. I appreciate that their account service team that handles the ticket requests are very helpful, as well as flexible and understanding. Review collected by and hosted on G2.com. What do you dislike about Xactly? No negative consequences have been identified it’s advanced tools have helped manage our compensation reliably. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? The transparency in commissions keeps sales teams motivated and the biggest benefit is that compensation is closely aligned with company goals driving sales team to deals that have the most impact on revenue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Xactly? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Xactly ](https://www.g2.com/products/xactly/discussions/new) GU Guest User What is your experience regarding pricing and costs for Xactly Forecasting, and how does it compare to other forecasting tools? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-experience-regarding-pricing-and-costs-for-xactly-forecasting-and-how-does-it-compare-to-other-forecasting-tools) ![Jimmy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jimmy G.") JG Jimmy Grulkey • Last activity almost 5 years ago Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/43654-why-does-bbb-state-that-the-bussines-file-wasn-t-opened-untill-2-2021-with-no-reviews-and-posted-reviews-go-back-3-years) [ View all Discussions ](https://www.g2.com/products/xactly/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 15 months ### Average Discount 12% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/xactly/pricing) ## How much does Xactly cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 11 purchases. Get Price Estimate Xactly Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0d6ccf428616c2b6e15d4988148712b/sap-successfactors-incentive-management-formerly-sap-commissions.png "Product Avatar Image") SAP SuccessFactors... 4.1/5(190) [ Compare Now ](https://www.g2.com/compare/sap-successfactors-incentive-management-formerly-sap-commissions-vs-xactly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f200eaa5592253a6c9394f91217e9482/captivateiq.png "Product Avatar Image") CaptivateIQ 4.7/5(3,488) [ Compare Now ](https://www.g2.com/compare/captivateiq-vs-xactly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6103aa2e17ecf83f400ba36552a8c183/salesforce-spiff.png "Product Avatar Image") Salesforce Spiff 4.6/5(3,068) [ Compare Now ](https://www.g2.com/compare/salesforce-spiff-vs-xactly) ##### ##### Xactly Features Platform Performance and Reliability Sales Rep Portal Commission Estimator Compensation Statements Plan Documents and Agreements Management Portal Sales Org Performance Reports Monitor Sales Rep Performance Quota Assignments/Management Administration Comp Modeling - Ease of Admin Comp Modeling - Design Flexibility Comp Statement Calculation and Distribution [ View More Features ](https://www.g2.com/products/xactly/features) ## Top-Rated Alternatives [ ![CaptivateIQ](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CaptivateIQ") CaptivateIQ 4.7/5(3,488) ](https://www.g2.com/products/captivateiq/reviews) [ ![Varicent](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varicent") Varicent 4.5/5(601) ](https://www.g2.com/products/varicent-varicent/reviews) [ ![Anaplan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anaplan") Anaplan 4.6/5(462) ](https://www.g2.com/products/anaplan/reviews) [ View All Alternatives ](https://www.g2.com/products/xactly/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Performance Management](https://www.g2.com/categories/performance-management)[Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)[Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)[Sales Planning](https://www.g2.com/categories/sales-planning)[Compensation Planning](https://www.g2.com/categories/compensation-planning)[Compensation Management](https://www.g2.com/categories/compensation-management)[Sales Compensation](https://www.g2.com/categories/sales-compensation) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which affiliate marketing platforms are reliable enough that a growing mid-market program can scale to hundreds of partners without things breaking?](https://www.g2.com/discussions/which-affiliate-marketing-platforms-are-reliable-enough-that-a-growing-mid-market-program-can-scale-to-hundreds-of-partners-without-things-breaking)[Which release notes management platforms avoid common adoption failures after initial deployment?](https://www.g2.com/discussions/which-release-notes-management-platforms-avoid-common-adoption-failures-after-initial-deployment%20)[Top-rated client onboarding solutions for financial services](https://www.g2.com/discussions/top-rated-client-onboarding-solutions-for-financial-services) [What low code mobile app builder platforms are most trusted by operations leaders based on user reviews?](https://www.g2.com/discussions/what-low-code-mobile-app-builder-platforms-are-most-trusted-by-operations-leaders-based-on-user-reviews)[Best software for collaborative app development teams](https://www.g2.com/discussions/best-software-for-collaborative-app-development-teams)[Pros and Cons Details](https://www.g2.com/products/xactly/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)