--- title: Xactly Reviews meta\_title: 'Xactly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1096 reviews by the users' company size, role or industry to find out how Xactly works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 1096 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Xactly Reviews & Product Details Visit Website Xactly is the AI-first Sales Performance Orchestration platform built for the world’s most ambitious revenue engines. Building on two decades of industry leadership, Xactly is redefining revenue performance by moving beyond manual management to autonomous orchestration. The platform leverages Xactly Intelligence and a fleet of AI Agents to synchronize the full revenue lifecycle, from planning and design to incentives and forecasting. By unifying these critical work streams into one intelligent system, Xactly enables global enterprises to align strategy with execution and scale with absolute conviction. Transform your revenue engine at XactlyCorp.com. * * * Product Website Xactly Seller [Xactly](https://www.g2.com/sellers/xactly) Discussions [Xactly Community](https://www.g2.com/products/xactly/discuss) Languages Supported Czech, German, English, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Andrew Molloy Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/xactly/pricing) ## Xactly Integrations (5) What do users say about integrations? Verified by Xactly [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Snowflake ](https://www.g2.com/products/snowflake/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday Compensation ](https://www.g2.com/products/workday-compensation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews) Show More ![Tahleel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tahleel A.") TA Tahleel A. Sr Account Executive - Mid Market Enterprise (\> 1000 emp.) 7/28/2025 "Xactly Platform Review" 5/5 What do you like best about Xactly? Xactly provides advanced analytics, allowing companies to forecast sales performance, model incentives, and align plans with strategic goals. Its predictive insights using AI/ML, strategic planning capabilities, and dashboards are decision-friendly. Easy to use, Implementation, Integration and support is second to none. Frequent users find it convenient. Review collected by and hosted on G2.com. What do you dislike about Xactly? Xactly is a powerful tool, but not always intuitive especially for new admins or users unfamiliar with incentive comp systems. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Xactly eliminates inaccurate, delayed, or overly subjective sales forecasts by using real-time data, AI/ML models, and historical performance to provide more objective, data-driven forecasts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 2/17/2026 "Great Commission Tracking, But the UI Needs a Modern Refresh" 1.5/5 What do you like best about Xactly? To see my commissions and how I'm tracking Review collected by and hosted on G2.com. What do you dislike about Xactly? The overall user interface is not that great. Should look much better for 2026 Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Tracking my commission in sales Review collected by and hosted on G2.com. Show More Response from Sonia Cabrera Rossi of Xactly [Editedit](https://www.g2.com/survey_responses/xactly-review-12371576/official_response/edit) Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. I recommend reaching out to the XU team (xactlyuniversity@xactlycorp.com) to get enrolled into training. We have a large catalog of free courses to support you through any challenges you may face with the learning curve! Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Mid-Market (51-1000 emp.) 5/21/2024 "Good ICM tool. Does what i need it to do." 4/5 What do you like best about Xactly? Easy to establish calculation of complex rules and data Review collected by and hosted on G2.com. What do you dislike about Xactly? Reporting functionality can be difficult to manage Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Accuracy and quick payout processing Review collected by and hosted on G2.com. Show More Response from Sonia Cabrera Rossi of Xactly [Editedit](https://www.g2.com/survey_responses/xactly-review-9683454/official_response/edit) Thanks for your feedback. It's great to hear you find Xactly Incent easy to use. Our Xactly Community portal and Xactly University provide educational materials on all of our products, including reporting features. If you think it would help, we would be happy to speak with you and point you in the right direction. If you find a solution to any of the issues we discuss, we invite you to update your initial ranking. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director Xactly Product Education 5/12/2026 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Enterprise (\> 1000 emp.) 5/12/2026 "Xactly review - xactly upside" 2.5/5 What do you like best about Xactly? Calculate commission and plan document routing Review collected by and hosted on G2.com. What do you dislike about Xactly? The UI is slow and a lot of white space. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Not available Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Syed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed A.") SA Syed A. Senior Strategic Account Manager Enterprise (\> 1000 emp.) 4/30/2025 "Best tools to calculate and manage sales commission" 5/5 What do you like best about Xactly? Clear and precise information about commissions for sales reps, and projections for the next cycles Review collected by and hosted on G2.com. What do you dislike about Xactly? Multiple documents can sometimes get confusing Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? GIves you very detailed and viewable and approvable data both by the user and the administrator Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 1/8/2026 Validated ReviewerIncentivizedSource: G2 invite ![Jagannath P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jagannath P.") JP Jagannath P. Manager Information Technology and Services Enterprise (\> 1000 emp.) 5/16/2025 "Impressive Upgrades to Xactly: Streamlined, Powerful, and Ready for Implementation" 5/5 What do you like best about Xactly? The recent upgrade is impressive, as it brings all reporting platforms together in one tab, simplifying navigation. The streamlined import/export facility is another fantastic enhancement. Additionally, I really appreciate the AI/ML features and the new PLAN implementation functionality. I'm excited to utilize these upgrades with my existing license and look forward to implementing them in the current financial year. Great work, Xactly team! Review collected by and hosted on G2.com. What do you dislike about Xactly? One downside of the Delta process is that it still takes too much time Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Complexity in Compensation Management: It simplifies the process of managing and calculating commissions and incentives, eliminating manual errors and reducing administrative burden. Xactly Incent ensures that incentive plans are aligned with organizational objectives, driving better performance and results. Review collected by and hosted on G2.com. Show More Response from Sonia Cabrera Rossi of Xactly [Editedit](https://www.g2.com/survey_responses/xactly-review-11180391/official_response/edit) Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. We are always working to make the product more user friendly, your feedback is appreciated. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") US Verified User in Security and Investigations Mid-Market (51-1000 emp.) 5/16/2025 "Excellent Workflow Solution" 5/5 What do you like best about Xactly? Having everything in one clean layout that's easy to interpret or flow through is a major advantage that many organizations have not come to realize quite yet. Productivity suffers dramatically when utilizing various software options to complete various tasks that could otherwise be completed in a more Streamlined process like Incent. This makes training, and absorbing of that training more efficient and productive. Review collected by and hosted on G2.com. What do you dislike about Xactly? The only thing that comes to mind, is that sometimes many options can be counterproductive or confusing. Not to say that once utilizing, I may experience this. But I believe there could be a challenge in ensuring that folks are using Incent for the appropriate functions and knowing about the capabilities that they do have access to. I believe it could be helpful to provide exemplary cases or processes that have been implemented in an effort to display the functions, capabilities and usefulness of incent. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Our previous model relied on our CRM to present the information to us in a complicated manner that was scattered amongst many different dashboards/displays and had to be configured uniquely to display or demonstrate the results we were trying to see. It was taking way too much time, and despite my engagement with Incent I do believe that I see a light at the end of the tunnel with Xactly, which will simplify those efforts. Review collected by and hosted on G2.com. Show More Response from Sonia Cabrera Rossi of Xactly [Editedit](https://www.g2.com/survey_responses/xactly-review-11180437/official_response/edit) Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. We are always working to make the product more user friendly, your feedback is appreciated. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/22/2025 "Meh - Hard to understand and often an annoyance" 2.5/5 What do you like best about Xactly? As someone that is strictly going into Xactly to view reports, I'm not sure whether my issues are with the actual product or the implementation of it. It's solid at giving me the info that I need, I guess. Review collected by and hosted on G2.com. What do you dislike about Xactly? It seems overly clunky and as I said in the "likes" about Xactly, I'm not 100% sure whether my issues are with the actual product or how it was implemented in my organization. I find that it's often difficult to navigate to find the numbers that I'm looking for. I often have to wade through multiple steps, just to find a basic report (ie. Monthly Commission). I have also found it annoying that I can't just view a document and always have to download it every time. Nitpicky? Yep, but it can be quite annoying. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? It solves having to use a spreadsheet and gives transparency to my comp. Review collected by and hosted on G2.com. Show More Response from Sonia Cabrera Rossi of Xactly [Editedit](https://www.g2.com/survey_responses/xactly-review-11207198/official_response/edit) Thank you for taking the time to comment. We are always working to make the product more user friendly, your feedback is appreciated. If you are looking for best practices to find reports take a look at our Shorts in Community. We are making steps to make the interface more user friendly constantly. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education Current UserValidated ReviewerIncentivizedSource: G2 invite ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Account Manager Enterprise (\> 1000 emp.) 5/1/2025 "Great tool for tracking incentives and commissions" 5/5 What do you like best about Xactly? Easily able to access commission details and history. Review collected by and hosted on G2.com. What do you dislike about Xactly? The whole experience can be more intuitive and made better looking. Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Giving me a clear view of commissions earned and pending. Review collected by and hosted on G2.com. Show More Response from Sonia Cabrera Rossi of Xactly [Editedit](https://www.g2.com/survey_responses/xactly-review-11113290/official_response/edit) Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. We have taken note of the UI/UX feedback, we we are always looking to improve our product! Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education 1/7/2026 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 1/6/2026 "Effortless Commission Tracking and Team Management" 4/5 What do you like best about Xactly? It clearly broke down commissions by month and catergory, easy to view and understand and also easy to manage teams commissions also Review collected by and hosted on G2.com. What do you dislike about Xactly? Maybe it could look nicer on the page and also when you’re signing documents for team and go back it takes you all the way back to the first page Review collected by and hosted on G2.com. What problems is Xactly solving and how is that benefiting you? Being able to view and understand commisksnand also signing documents referring to commissions Review collected by and hosted on G2.com. Show More Response from Sonia Cabrera Rossi of Xactly [Editedit](https://www.g2.com/survey_responses/xactly-review-11075300/official_response/edit) Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. We have taken note of the visual feedback, we we are always looking to improve our product! Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education Validated ReviewerIncentivizedSource: G2 invite ## Questions about Xactly? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Xactly ](https://www.g2.com/products/xactly/discussions/new) ![Jimmy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jimmy G.") JG Jimmy Grulkey • Last activity almost 5 years ago Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/43654-why-does-bbb-state-that-the-bussines-file-wasn-t-opened-untill-2-2021-with-no-reviews-and-posted-reviews-go-back-3-years) GU Guest User What is your experience regarding pricing and costs for Xactly Forecasting, and how does it compare to other forecasting tools? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-experience-regarding-pricing-and-costs-for-xactly-forecasting-and-how-does-it-compare-to-other-forecasting-tools) [ View all Discussions ](https://www.g2.com/products/xactly/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 15 months ### Average Discount 12% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/xactly/pricing) ## How much does Xactly cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 11 purchases. Get Price Estimate Xactly Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0d6ccf428616c2b6e15d4988148712b/sap-successfactors-incentive-management-formerly-sap-commissions.png "Product Avatar Image") SAP SuccessFactors... 4.1/5(190) [ Compare Now ](https://www.g2.com/compare/sap-successfactors-incentive-management-formerly-sap-commissions-vs-xactly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f200eaa5592253a6c9394f91217e9482/captivateiq.png "Product Avatar Image") CaptivateIQ 4.7/5(3,488) [ Compare Now ](https://www.g2.com/compare/captivateiq-vs-xactly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6103aa2e17ecf83f400ba36552a8c183/salesforce-spiff.png "Product Avatar Image") Salesforce Spiff 4.6/5(3,068) [ Compare Now ](https://www.g2.com/compare/salesforce-spiff-vs-xactly) ##### ##### Xactly Features Platform Performance and Reliability Sales Rep Portal Commission Estimator Compensation Statements Plan Documents and Agreements Management Portal Sales Org Performance Reports Monitor Sales Rep Performance Quota Assignments/Management Administration Comp Modeling - Ease of Admin Comp Modeling - Design Flexibility Comp Statement Calculation and Distribution [ View More Features ](https://www.g2.com/products/xactly/features) ## Top-Rated Alternatives [ ![CaptivateIQ](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CaptivateIQ") CaptivateIQ 4.7/5(3,488) ](https://www.g2.com/products/captivateiq/reviews) [ ![Varicent](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varicent") Varicent 4.5/5(601) ](https://www.g2.com/products/varicent-varicent/reviews) [ ![Anaplan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anaplan") Anaplan 4.6/5(462) ](https://www.g2.com/products/anaplan/reviews) [ View All Alternatives ](https://www.g2.com/products/xactly/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Performance Management](https://www.g2.com/categories/performance-management)[Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)[Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)[Sales Planning](https://www.g2.com/categories/sales-planning)[Compensation Planning](https://www.g2.com/categories/compensation-planning)[Compensation Management](https://www.g2.com/categories/compensation-management)[Sales Compensation](https://www.g2.com/categories/sales-compensation) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which asset leasing platforms give an operations team the best visibility into active lease terms, renewal dates and asset utilization so nothing slips through during portfolio management?](https://www.g2.com/discussions/which-asset-leasing-platforms-give-an-operations-team-the-best-visibility-into-active-lease-terms-renewal-dates-and-asset-utilization-so-nothing-slips-through-during-portfolio-management)[What insurance rating tools integrate with agency management systems to avoid rekeying data?](https://www.g2.com/discussions/what-insurance-rating-tools-integrate-with-agency-management-systems-to-avoid-rekeying-data)[Top multi-country payroll service for tech companies](https://www.g2.com/discussions/what-is-the-top-multi-country-payroll-service-for-tech-companies) [Which low-code machine learning platforms have the best reviews from data teams in financial services who need model deployment without a full engineering team?](https://www.g2.com/discussions/which-low-code-machine-learning-platforms-have-the-best-reviews-from-data-teams-in-financial-services-who-need-model-deployment-without-a-full-engineering-team)[Which is the best AI chatbot platform for customer engagement?](https://www.g2.com/discussions/which-is-the-best-ai-chatbot-platform-for-customer-engagement)[Pros and Cons Details](https://www.g2.com/products/xactly/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)