---
title: X18 Review Engine Reviews
meta_title: 'X18 Review Engine Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how X18 Review Engine works for a business like yours.
date_modified: '2026-09-01'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# X18 Review Engine Reviews
**Vendor:** X18 Agency  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)
## About X18 Review Engine
X18 Review Engine is reputation management and review automation software that generates customer feedback and improves local search visibility. The platform automates real-time review requests through AI-driven, psychology-based messaging that integrates with SMS and email channels. The software integrates with over 2,000 business applications, eliminating manual data transfer between systems. Weekly ranking signal adjustments and dedicated account management support ongoing optimization efforts. X18 Review Engine works to secure placement in the top three Google Maps results through consistent review generation and search visibility improvements.






- [View X18 Review Engine pricing details and edition comparison](https://www.g2.com/products/x18-agency-x18-review-engine/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-01+10%3A41%3A46+-0500&secure%5Bsession_id%5D=6b9f2c27-a126-4ffe-96f7-ab582c8364e0&secure%5Btoken%5D=687eb9e8992432b9fdd74eba59b3d0ca524a67386719c5c0f5fafa4e5569cbc2&format=llm_user)

## X18 Review Engine Features
**Collection**
- Authentication
- Review Forms
- Personalization
- Engagement
- Community Q&A

**Agentic AI - Review Management**
- Adaptive Learning
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Reminders
- Review Monitoring
- Email Reminders
- Monitoring
- Performance Metrics
- Surveys & Feedback
- Activity Tracking
- Data Import/Export
- Review Notification
- Reporting & Statistics
- Feedback Management
- AI Copilot
- Real-Time Analytics
- Survey/Poll Management
- Activity Dashboard
- SMS Messaging
- CRM
- Visual Analytics
- Purchasing & Receiving
- Real-Time Notifications
- Customizable Reports
- Response Management
- Customizable Branding
- SEO Management
- Engagement Tracking
- Review Badge Management
- Negative Feedback Management
- Social Sharing
- Real-Time Data
- Dashboard
- Communication Management
- Sentiment Analysis
- Alerts/Notifications
- Customizable Templates
- Commenting/Notes
- Template Management
- Customer Experience Management
- Social Promotion
- Campaign Management
- Email Management
- Review Request
- Multi-Location
- Multi-Channel Campaigns
- Chat/Messaging

**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Moderation**
- Reviewer Validation
- Response Types
- Legal Agreements

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**Use Cases**
- E-commerce
- Retail
- Customer Service

**Administration**
- Incentives
- Syndication
- Insights
- Content
- Sampling

**In-House Management**
- Employee Performance
- Team Workflow

**Display Options**
- Badges
- Widgets
- Third-Party Integrations
- Marketing
- Social Media Integration
- Website Integration

**Generative AI**
- AI Text Generation
- Generative AI

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top X18 Review Engine Alternatives
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