X1 allows me to focus on my work and not spend time and energy filing. I can get find what I need among thousands of files and emails efficiently and quickly. Review collected by and hosted on G2.com.

The UI is not as elegant as it could be, but it is efficient. I have had some periodic integrity issues, but support has worked tirelessly with me to ensure that I can get back to optimal functionality. Review collected by and hosted on G2.com.

Rapid indexing, easy to customize, fast results, good previewer, highlights search terms, process multiple Outlook PSTs Review collected by and hosted on G2.com.

Slow index and retrieval if over 1 million files, don't like the horizontal side-by-side layout, not much else, its a great product Review collected by and hosted on G2.com.

I have used X1 for many years (over 10) and have virtually zero problems. Review collected by and hosted on G2.com.

Paying for "Premium Support" and not being able to talk with a human being. Volunteering to pay extra for Telephone Support and not hearing anything. I am NOT a technical person and some of the instructions sent to me to correct my problem were not understood by me. Review collected by and hosted on G2.com.

X1 makes it so quick and easy searching for an email, regardless of the search term I'm inputting. I like multi color use of different words searched for. Review collected by and hosted on G2.com.

Cost for X1 for some people may be excessive. Review collected by and hosted on G2.com.

Layout and navigation is so much better than Win Search

More reliable than any other tool Review collected by and hosted on G2.com.

Some times the behaviour is not what I expected

i. "Don’t scan when in use" does not work - so it slows the machines

ii. Setting the scanning frequency to 180 min, reverts to every 120min

iii. Other processes spawn when X1 scanning + Win Search Indexer goes crazy - again this slows the machines

iv. Slow to start up on hot key press

I cant see the reason for "cancelled" or "error" indexing Review collected by and hosted on G2.com.

Customer Service is as good as the best I've received from any software provider. For an individual user, whose revenue to X! is trivial at best, when I have an occasional question, I get a complete answer is short order. No need to follow up to try to re-explain or restate my question. If you are lucky enough to get Chris Wheaton as your rep, you will have an articulate, responsive expert in your corner. Review collected by and hosted on G2.com.

If X! finds a search term in an document, it seems to be necessary to open the document. If there were a way when I move through a list to show the search term word in a highlighted preview window, that would speed things up. Review collected by and hosted on G2.com.

Chris is always helpful and understanding of my issues. Review collected by and hosted on G2.com.

Sometimes I have to deleted corrupted index files and start fresh. Review collected by and hosted on G2.com.

its simplicity. I can usually find what I am looking for in a haystack of over 100,000 items in seconds with just a few keystrokes. Review collected by and hosted on G2.com.

Hard to find something to dislike. About once every 3 years I have to reinstall due to some glitch, prob due to change of other software etc. Not really a problem! Review collected by and hosted on G2.com.

I've been using X1 search since it was known as Yahoo Desktop Search. It's one of the few programs I've found that will search for data embedded within hundreds of different file formats. You just select the network shares, local folders and outlook files want to add the index, and forget about it. From there you can filter the search results in a multitude of ways - file type, date, filename, size, source etc. Review collected by and hosted on G2.com.

I can't really think of much I would change about the software. I immediately saved the cost of the license by saving an hour of time searching for a CAD file I knew existed on the network somewhere that contained a certain text string. Review collected by and hosted on G2.com.

X1 is a powerful search tool that works.

Even compared to good search tools, like Thunderbird email search, X1 is quicker and more complete. Review collected by and hosted on G2.com.

X1 is very demanding on the PC. Myself and colleagues had to upgrade RAM and to full SSDs to get X1 to work smoothly. Review collected by and hosted on G2.com.