DP
Daniel P.
Professional Services Director
Enterprise (> 1000 emp.)
"Best In Class Period. Used X1 since 2005"
5/5
What do you like best about X1 Search?

the speed, the multiple sources that can be indexed in a single product, the automatic highlighting within the files, use it for File System searches as well as Outlook and multiple mail accounts, sharepoint, onedrive box Review collected by and hosted on G2.com.

What do you dislike about X1 Search?

cached emails that no longer exist but have been indexed still appear on search results, which is great but upon attempting to open them you can't load the content Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"An incredible piece of software: fast and reliable."
5/5
What do you like best about X1 Search?

An incredible piece of software. Better than a private Google search but with superb support. I have been using it for more than ten years. I have maintained indexed all my emails, my paper works, and all documents since almost the beginning of the millennium. My work performance would be badly affected without X1 Review collected by and hosted on G2.com.

What do you dislike about X1 Search?

when I try and look into large documents, sometimes it gets stuck for a while, especially when it is indexing Review collected by and hosted on G2.com.

Christopher P.
CP
Christopher P.
Senior Intelligence Analyst
Small-Business (50 or fewer emp.)
"Ultimate time-saver"
4/5
What do you like best about X1 Search?

X1 cuts out the need for a user to query multiple systems and multiple databases. Review collected by and hosted on G2.com.

What do you dislike about X1 Search?

Not all sources of data that I use are integrated with X1. Review collected by and hosted on G2.com.

Craig K.
CK
Craig K.
Insurance Producer
Small-Business (50 or fewer emp.)
"Very thorough windows search!"
4.5/5
What do you like best about X1 Search?

A very through search using ONeDrive, Outlook, Dropbox, and my hard drive Review collected by and hosted on G2.com.

What do you dislike about X1 Search?

Could be a little easier to use. or have a better, more accessible user guide. Review collected by and hosted on G2.com.

Larry H.
LH
Larry H.
Principal Electrical Engineer
Small-Business (50 or fewer emp.)
"X1 Search - Why?"
0/5
What do you like best about X1 Search?

This software simply doesn't work. I've traded emails with them and they don't follow up very well. Every search turns up nothing I searched for. Not sure what the problem is but be careful with this...use a trial first before paying anything. Review collected by and hosted on G2.com.

What do you dislike about X1 Search?

Doesn't turn up anything related to my search words. I've tried to get better results but didn't achieve a better running software. Review collected by and hosted on G2.com.

DS
Dennis S.
Attorney at Law
Small-Business (50 or fewer emp.)
"Outstanding Product"
5/5
What do you like best about X1 Search?

Never have to worry about losing anything or not finding a template for future similar work. One and done! Review collected by and hosted on G2.com.

What do you dislike about X1 Search?

Nothing. It's all good! (I was a bit perplexed about an indexing problem until Chris W. got it straightened out for me. Very knowledgeable and effective support! Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Excellent personal Support"
5/5
What do you like best about X1 Search?

After my request for support was not satisfying by Email, I got a call and we did a online meeting going through my issue. Chris was very knowledgeable and friendly. He walked me through the app (it was a user problem) and took all the time I needed to understand the functionality.

Exceptional Job. Review collected by and hosted on G2.com.

What do you dislike about X1 Search?

Problem was solved with a day. What can I say? - Was great.

No complaints. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"X1 is Substitute for My Brain; Incredible Customer Service; Thanks to Chris Wheaton"
5/5
What do you like best about X1 Search?

X1 simply does what is supposed to do; flawlessly. I am an attorney and I use X1 several times every day. For instance, I might have written a motion 10 years ago and can remember only some basics, but can search using a few day words and SHAZAMM, X1 finds the document. I might have to terminate my practice if I did not have X1. Seriously -- this is the best program I have, bar none. I had an issue and Chris Wheaton, troubleshooter extraordinaire, quickly evaluated the issue and resolved it. He not only has a deep knowledge of the program, he is a genuinely nice, easy going guy! Review collected by and hosted on G2.com.

What do you dislike about X1 Search?

There is nothing to dislike. Buy it and you will see. Review collected by and hosted on G2.com.

Verified User in Semiconductors
US
Verified User in Semiconductors
Small-Business (50 or fewer emp.)
"Great search tool. Very slow development cycle. Bugs persist for a very long time."
2.5/5
What do you like best about X1 Search?

Great for finding e-mail and files locally, on network shares, etc.. Review collected by and hosted on G2.com.

What do you dislike about X1 Search?

Indexing is fairly slow. Very slow network indexing. Does not break network indexing and local indexing up. Bugs with network indexing, causing issues if you're on a vpn and get disconnected. Sometimes seems to get stuck indexing a large file. Development cycle is very slow (1-2 builds per year?), so bugs persist for a very long time. Does not index Sharepoint (does run searches remotely). Does not index Confluence. Support is responsive, but solutions are not forthcoming. Seeking alternatives. Review collected by and hosted on G2.com.

Danny R.
DR
Danny R.
Digital Business Consultant
Small-Business (50 or fewer emp.)
"Great product and incredible tech support"
5/5
What do you like best about X1 Search?

I use X1 search multiple times a day and have done so for many years. It’s a great product that makes it super easy to retrieve any document or email, effortlessly.

The real test of any software is how the developers respond when things go wrong. I recently had an issue that was actually caused by a misconfiguration in my Windows settings. Despite the fact that X1 was not to blame for the problem, their support technician, Chris Wheaton, went above and beyond to get the problem resolved for me.

This is exactly the kind of great customer service that will keep me a devoted and loyal customer of X1 for many years. Highly recommended Review collected by and hosted on G2.com.

What do you dislike about X1 Search?

Nothing I dislike. It might be nice to see some new features added to the product every once in a while Review collected by and hosted on G2.com.