--- title: X (Twitter) Reviews meta_title: 'X (Twitter) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 311 reviews by the users' company size, role or industry to find out how X (Twitter) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 311 scale: '5' date_modified: '2026-07-30' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # X (Twitter) Reviews **Vendor:** Twitter **Category:** [Social Network Platforms](https://www.g2.com/categories/social-networks) **Average Rating:** 4.3/5.0 **Total Reviews:** 311 ## About X (Twitter) Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting. Simply find the accounts you find most compelling and follow the conversations. ## X (Twitter) Pros & Cons **What users like:** - Users love the **instant access to diverse news and insights** on Twitter, enhancing their information experience significantly. (14 reviews) - Users value the **real-time updates** from Twitter, keeping them informed and connected worldwide effortlessly. (10 reviews) - Users enjoy the **sharing content feature** on Twitter, enhancing interaction and creative expression across platforms. (8 reviews) - Users find Twitter to be **easy to use** , appreciating its user-friendly interface and real-time tweet interactions. (6 reviews) - Users value the **global connectivity** of Twitter, enabling real-time updates and connections with diverse individuals worldwide. (5 reviews) - Insights (4 reviews) - Platform Compatibility (4 reviews) - Speed (4 reviews) - Communication (3 reviews) - Professional Use (3 reviews) **What users dislike:** - Users are concerned about the **spread of misinformation** on Twitter, leading to confusion and harmful consequences. (5 reviews) - Users find the **inappropriate content** on Twitter troubling, especially with adult themes and misinformation prevalent. (4 reviews) - Users are frustrated by the **poor moderation** on Twitter, leading to unproductive discussions and spammy content. (3 reviews) - Users find the **excessive advertising** on Twitter intrusive, disrupting their experience and overshadowing meaningful content. (2 reviews) - Users find the **pricing too high** , especially for casual use, making some features feel inaccessible. (2 reviews) - Users find the **limited functionality** frustrating, hindering content creation and lacking adequate customer support options. (2 reviews) - Users feel that **platform limitations** hinder interaction due to character limits and costly premium feature access. (2 reviews) - Poor Customer Support (2 reviews) - Scams (2 reviews) - Users find the **costly subscriptions** and limitations on tweet editing and size frustrating for effective engagement. (1 reviews) ## X (Twitter) Reviews ### 1. Social media kept short and sweet **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon B. | Eigenaar, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about X (Twitter)?** Twitter is easy to use. It does not require you to write a lengthy post. Twitter is good for finding out the latest news and events as they happen. I experienced this when during the escalation of a protest in my country some social media platforms were temporarily not working. You can easily find posts with the help of hashtags. Splitting the homepage into the ''For You page'' and the "Following page'' has made it easier to navigate Twitter and get some interesting suggestions for profiles to follow. **What do you dislike about X (Twitter)?** It is hard to distinguish promoted and the actual accounts you are following. The promoted tweets have such a tiny promoted word left under the tweet. Sometimes Twitter only shows you things that you already agree with, so you don't get to see other perspectives. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter allows me to share my social media posts and also follow others who's posts interest me. Twitter has been easy to work with. To this day I have not had to contact customer services for assistance. ### 2. Twitter makes communication easy **Rating:** 5.0/5.0 stars **Reviewed by:** Dean G. | Cloud Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about X (Twitter)?** Twitter is a brilliant way to communicate with followers as well as find up to date information and live comentary on current events happening in the world. I DJ as a sideline hobby and this assists me a lot to be able to provide information to people. **What do you dislike about X (Twitter)?** Twitter is nice but it seems that I am getting more and more notifications of users or posts that have nothing to do with me and does not interest me at all. If they could have a section that we can just see info on who we follow that would be awesome **What problems is X (Twitter) solving and how is that benefiting you?** Open communication is a general issue in most areas worldwide, and Twitter allows you to post and get a message instantly to the world and your followers. You can also let it post to other platforms when you post so can form as a single point for many more platforms. ### 3. my own opinions and experiences about twitter **Rating:** 5.0/5.0 stars **Reviewed by:** Elif Beyza G. | Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about X (Twitter)?** i have been using twitter for a very long time and I must say that it is a real sociol media platform. you can find all kinds of news funny videos you are looking for. **What do you dislike about X (Twitter)?** there are very few features of twitter that I don't like. it is being differentiated even more with new updates.i don't like this from my point of view either, but of course I'm a strict twitter user. **What problems is X (Twitter) solving and how is that benefiting you?** the news heard on social media is usually published on twitter first, which gives me a quick source of information. the news that is on TV is very important, even if people solve an incident with the support they gather from twitter. ### 4. Social Media plus the best way to receive news! **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy H. | Owner of Temple Challenge, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2023 **What do you like best about X (Twitter)?** I like that you can refresh the news feed on demand. You can follow whomever you wish and you do not receive a lot of advertising. It is a great place to get news and media. **What do you dislike about X (Twitter)?** Sometimes there is people in your feed that you do not follow. I also am not a fan that they switched the name of Twitter to X, Overall a wonderful developed APP. **What problems is X (Twitter) solving and how is that benefiting you?** As a business owner, it is a wonderful way to reach clients and for clients to reach out. It is also a wonderful place to market your product and to spread the word of what you offer. ### 5. The Bird Knows Best **Rating:** 5.0/5.0 stars **Reviewed by:** Adam J. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about X (Twitter)?** Twitter is the greatest way for us to interact with a very niche market of our consumers. While we're in Consumer Services, this platform has served our company best in our sports marketing partnerships. **What do you dislike about X (Twitter)?** It is generally more challenging to utilize Twitter for our actual day-to-day homeowner customers. Those folks are found mostly on Facebook, but Twitter is great for our partners and breaking news. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter allows us to see the trending topics that we often won't find as easily on the other social platforms. It is also often a great tool for customers to use should they want to immediately get an answer from us. ### 6. Twitter -> X but never to be an ex **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2023 **What do you like best about X (Twitter)?** Twitter is very unique in its own business. However, over time the product has evolved. The best part I believe is the word limit however with the blue-tick subscription that is gone. Also, Twitter is probably the only place where even a common man even can get engagement from a celebrity which is probably not possible in other social media **What do you dislike about X (Twitter)?** Twitter has evolved a s a product and I somehow feel now people is using this more of a business since the moneytization took place. **What problems is X (Twitter) solving and how is that benefiting you?** I use Twitter to stay updated on what's happening around me as I am not interested in chat-based social platform ### 7. Twitter: facebook but fast **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas M. | Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about X (Twitter)?** It is a great tool to quickly share information. I like it better than facebook which is filled with nonsense. Twitter seems to have more substantial content than the others. **What do you dislike about X (Twitter)?** The lack of space to list longer messages can be frustrating when integrating with other social media platforms. I write an add that is perfect for the other platforms and I have to create the abbreviated version for Twitter. **What problems is X (Twitter) solving and how is that benefiting you?** I need a way to reach a wide variety of people. Some people are exlusive two twitter, so being able to connect with that platform quickly helps me reach that other audience. ### 8. Twitter is the best platform to stay updated **Rating:** 5.0/5.0 stars **Reviewed by:** Kanika M. | Account Manager, Industrial Automation, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about X (Twitter)?** Twitter is the best platform for staying updated with news, research and opinions. Also, its an open forum to voice out your opinions and especially if someone is a well known public figure then this is the platform for their followers to watch out for their opinion and activties. **What do you dislike about X (Twitter)?** There is a lot of backlash also on Twitter when someone voices out their opinions on certain issues and discussions and that's how public conflicts happens but however its the easiest way to reach out to customer care services online. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter makes it easier to stay updated on news, choose the feed preferences and tweet what's on your mind. An open platform for discussion and news. Its the best when it comes to people engaging with informative content. ### 9. Twitter is best for meeting potential customers and professionals **Rating:** 3.5/5.0 stars **Reviewed by:** Tanvir M. | Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about X (Twitter)?** Well, I can follow people of my type. For example, as a website developer for me, it is important to know about the best website layout. I found a free course by Dan petty on Twitter. Also posting regularly and following Twitter trends and keywords helps me to rank my post and meet new people. **What do you dislike about X (Twitter)?** Well, there are a few limitations. I think the spam filter features algorithm is not good. I got too many spam Sms and people connect me in the message groups without informing me. Which is annoying. **What problems is X (Twitter) solving and how is that benefiting you?** Helping people to meet influencers, and to publicize their product to find new customers. ### 10. The best software for updating news, read news and sharing tweet. **Rating:** 4.5/5.0 stars **Reviewed by:** swapnil a. | Machine Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2023 **What do you like best about X (Twitter)?** Twitter is a social networking site where I can communicate with one other by like, retweeting, replying, and sending direct messages. Tweets can be up to 280 characters long. Both a web browser and the Twitter mobile app on smartphones can be used to view it. Twitter is a venue for breaking news, live events, and public discussions because of its real-time and open nature. Additionally, it is employed in marketing, consumer involvement, and personal and business branding. **What do you dislike about X (Twitter)?** Although Twitter is the most popular channel software ever, Twitter users occasionally cause me the greatest grief. While using the Twitter software, which is a platform for the sharing of private information, a lot of spammers may arise. Spammers ought to be able to be recognized and removed from this site in some way. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter offers real-time updates on news, events, and hot topics, enabling users to stay up to date with global events. Businesses can use Twitter to answer questions from clients and address problems, increasing client satisfaction and fostering client loyalty. Twitter is a medium for networking with other professionals, looking for job openings, and forming connections with prospective partners and clients. Twitter is a useful tool for promoting goods, services, and brands. It helps advertisers reach a big audience and increase sales. Political and social activism: Twitter can be used to advocate for political and social causes and raise awareness of them, which can serve to rally support and draw attention to crucial concerns. Twitter encourages innovation and creativity by enabling user collaboration, information sharing, and idea exchange. ### 11. Twitter is Great for Marketers, Journalists, and Community Building **Rating:** 3.5/5.0 stars **Reviewed by:** Audrey S. | unemployed, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2022 **What do you like best about X (Twitter)?** I like that Twitter is bringing on a lot more features to its platform to beta test. I think that is what it lacked before. I love the twitter communities (now I can share more of my content and reach more people), the beta version of the newsletter for creators, the monetization tools, twitter circle and much more. I hope twitter continues to experiement with adding new features and permanenttly adds them so the platform can become more useful to users. I also love Twee Deck. Please don't get rid of that. **What do you dislike about X (Twitter)?** I don't like the lack of features for creators. Plus, the anayltics could be better. I think creating more functions for creators would be best. This also includes adding more features and functionalities to Tweet Deck too. I feel like I can't monitor a whole lot with the columns. For example, being able to monitor communities using the platform would be nice. **What problems is X (Twitter) solving and how is that benefiting you?** To be honest, I think Twitter is creating more problems than it's solving. It's not as a robust as the other platforms in terms of audience usage or functionality. Plus, just some of the discrimination and lack of user oversight the platform has been known for doing isn't the best. But that's all I'll say. However, it's helped me promote my company and connect with others, and I am grateful for that. Plus, it's definitely the best social media platform for public relations. ### 12. Degraded, Twitter losing its social media presence **Rating:** 1.5/5.0 stars **Reviewed by:** Jon W. | Sport Heritage Specialist, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about X (Twitter)?** Quick way to get news updates and to spread word about events upcoming **What do you dislike about X (Twitter)?** Lack of moderation, acceptance of hate-filled posts that use offensive language. **What problems is X (Twitter) solving and how is that benefiting you?** It's really not as beneficial as it once was. I can still get quick news updates but everything is colored by hateful language ### 13. Insightful App **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about X (Twitter)?** Unlike other social media apps, Twitter has a lot of productive and valuable information. The interface is really nice. **What do you dislike about X (Twitter)?** Toxic users and trolls are hogging the experience. **What problems is X (Twitter) solving and how is that benefiting you?** Getting to know the News and latest trends ### 14. No longer works **Rating:** 0.0/5.0 stars **Reviewed by:** Bella A. | Senior HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2023 **What do you like best about X (Twitter)?** I used to use the app to contact businesses and read news **What do you dislike about X (Twitter)?** The app booted me off after 14 years with no explanation. And my account is still on there, but I cannot use it: "permanently suspended". No explanation given via app or via email. I have proof of all of this. I hadn't tweeted in 3 days and over night my account was permanently suspended **What problems is X (Twitter) solving and how is that benefiting you?** I used to use it to read news and to contact businesses, but now the app is unusable ### 15. Twitter is good for instantaneous news. I am keeping an eye on changes due to new ownership. **Rating:** 2.5/5.0 stars **Reviewed by:** Benjamin F. | Director of Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about X (Twitter)?** I've found a community of people who do the same job as I do. So it's good for advice and collaboration from colleagues. I also like the immediacy of news you can find on Twitter. **What do you dislike about X (Twitter)?** The lack of an editing button is frustrating. Also, I'm not sure I like the new owner and some of the changes he is making. I'm debating whether to keep using this platform. **What problems is X (Twitter) solving and how is that benefiting you?** It's hard for me to collaborate with people who do the same job, because I'm the only person with my job in my company. So, I like being able to connect with similar people in other companies. ### 16. Twitter Review **Rating:** 4.5/5.0 stars **Reviewed by:** MJ G. | Customer Support Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2022 **What do you like best about X (Twitter)?** Twitter is a great platform to just post random stuff anonymously. It's a great place to discuss confidential things without random and unnecessary people seeing. **What do you dislike about X (Twitter)?** Twitter is a great platform for free speech until recently when Elon took over. The platform seems to be managed by a misogynistic guy who does not really know what free speech is. **What problems is X (Twitter) solving and how is that benefiting you?** Privacy and confidentiality. With the twitter features, I am able to post and tweet anything I want without worrying people I do not want to see it might see it ### 17. Helpful integration for offering digital customer support use case **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about X (Twitter)?** Replying to customer replies and messages is easy and straightforward. With good integration, Twitter can be used to support customers without the need for Tweetdeck **What do you dislike about X (Twitter)?** The API rate limits limit third-party systems from fetching new activity on Twitter. We have had to work with delays of up to 30 minutes which can be inconveniencing when supporting customers **What problems is X (Twitter) solving and how is that benefiting you?** Twitter is helping us to offer digital customer support in our helpdesk. This has helped us to use many agents to reply to customers as opposed to using Tweetdeck which would result in a collision in replies. ### 18. Twitter is a great platform to express ideas globally **Rating:** 4.0/5.0 stars **Reviewed by:** Betül A. | business analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about X (Twitter)?** Twitter provides you with several post-sharing options, you can attach images videos voice records, or even start some sort of a live podcasting event. Sending DMs to friends **What do you dislike about X (Twitter)?** Sometimes even though I do not refresh the page, tweets that I'm currently reading disappear suddenly, and when I try to find that specific tweet I can't because the app suddenly refreshed the explore page **What problems is X (Twitter) solving and how is that benefiting you?** I can read or see anyone but I mean anyone's opinions or feeling about any random topic all around the world, twitter provides a global experience for its users to reach out to each other easily ### 19. Great for understanding your target audience **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph L. | International Marketing and Outreach, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about X (Twitter)?** As a customer engagement officer, Twitter is great for understanding people's gripes/complaints/praise for the brand since they have direct contact with a single @ mention. **What do you dislike about X (Twitter)?** If you don't have a comprehensive analytics tool, having a vast amount of feedback can be overwhelming. Distinguishing paid customers and potential customers becomes a challenging task to keep up with. I think Twitter is a mediocre platform for engaging customers unless one has a dedicated PR/customer engagement team. **What problems is X (Twitter) solving and how is that benefiting you?** It is another channel for direct customer approach, especially for the Japanese market. Twitter drives sales in that area since most influencers are active on Twitter. ### 20. A perfect place to grow your brand to the world **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua O. | System Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2023 **What do you like best about X (Twitter)?** the ability to tweet a content and its been seen all over **What do you dislike about X (Twitter)?** unable to go live cuncurrently when you have a zoom meeting **What problems is X (Twitter) solving and how is that benefiting you?** Helping my organization reach their audience from the office desk ### 21. Review about Twitter **Rating:** 5.0/5.0 stars **Reviewed by:** Amen G. | Community Builder & Responsable Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2022 **What do you like best about X (Twitter)?** What I like about Twitter is the mini-blog aspect that allows everyone to assert themselves in their skills and to create a sort of fairly targeted niche to develop their digital presence. **What do you dislike about X (Twitter)?** I don't regret much on twitter but if we can have the possibility of re-reading the deleted tweets that would be great. **What problems is X (Twitter) solving and how is that benefiting you?** With twitter I have the possibility to create a thread and publish in several tweets. which creates statistics and therefore visibility. For the companies I manage, it allows me to maintain a good relationship with my targets. ### 22. The future of Twitter is wonky, I believe **Rating:** 3.5/5.0 stars **Reviewed by:** Emily C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about X (Twitter)?** I like how it is a platform for quick thoughts and updates. **What do you dislike about X (Twitter)?** I don't like the new algorithm that doesn't let you see tweets in chronological order. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter allows me to post quick thoughts and it allows my brands I manage to put out helpful information for their audiences. ### 23. Good for breaking news but bad for society **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2022 **What do you like best about X (Twitter)?** Quickest way to learn about breaking news. Easy to use. Software loads quickly. **What do you dislike about X (Twitter)?** No edit button. People can be really obnoxious. The site distorts what is really going on in the world. **What problems is X (Twitter) solving and how is that benefiting you?** Learning what is going on in the world. Helps you quickly find breaking news details. ### 24. Best Social App for latest updates about Anything **Rating:** 5.0/5.0 stars **Reviewed by:** Anupam P. | Community Content Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about X (Twitter)?** Twitter provides me latest updates about the happening around the world and people's life. **What do you dislike about X (Twitter)?** Search option should be there in the Space feature also. **What problems is X (Twitter) solving and how is that benefiting you?** I can easily search about what is trending and why, and which hashtags should be included in articles for more reach. ### 25. Great promotional application **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqui L. | Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2022 **What do you like best about X (Twitter)?** Twitter can be used to share ideas in short posts that enable to audience to maintain focus and delve in deeper themselves in a variety of topics and promotions. **What do you dislike about X (Twitter)?** Unfortunately, there is no edit button which means that you need to proof read properly before submitting each tweet. Would also be nice if fonts were customizable. **Recommendations to others considering X (Twitter):** Boost your network by not only following customers but also fellow businesses which will not only boost your popularity but will also provide a sense of community as businesses support and promote one another without the need for expensive marketing techniques. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter allows individuals to not only share their thoughts but also products. It always businesses to be more interactive with customers by keeping them up to date on new releases, sharing photographs, and overall giving the business a more human quality. Clients in turn feel more appreciated and creates a stronger connection, boosting sales and morale. ### 26. The best place for news...Excellent interaction tool **Rating:** 5.0/5.0 stars **Reviewed by:** jeanmarc h. | marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2022 **What do you like best about X (Twitter)?** I love Twitter for its simplicity. As a regular user, I get my news from Twitter. What is trending at the moment gives me a good overview of what is happening in the world, Twitter has a compelling way to target niche audiences using appropriate hashtags and keywords. **What do you dislike about X (Twitter)?** I don't like the Twitter ad option. I suppose the result simply depends on the product you are promoting. **Recommendations to others considering X (Twitter):** Twitter is not for everyone. And it may be tough. But it is the best social media that businesses can leverage with an audience. **What problems is X (Twitter) solving and how is that benefiting you?** I am catching up on my news. I realized that Twitter is the best place to get an idea of "what's happening right now" in a few minutes. I must also realize the value of building an audience and interacting with the target audience I am looking for. ### 27. Twitter Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ali H. | Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about X (Twitter)?** Excellent Platform, ease to use if you are business men you also grow your business and if you are a normal people you want to enjoy best application also for entertainment. **What do you dislike about X (Twitter)?** when you send complaints to Twitter, it is not easy to receive feedback. **What problems is X (Twitter) solving and how is that benefiting you?** Interface better then before ### 28. Great social media platform to stay up to date **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about X (Twitter)?** I like that I can follow any person or company to receive the latest information about their life or product. This makes me feel like I'm the very first to know. **What do you dislike about X (Twitter)?** I don't like that there is much hate on Twitter. Fake news as well is a large problem on this platform. The last thing I dislike is the number of fake accounts that still exist. **What problems is X (Twitter) solving and how is that benefiting you?** Through Twitter I can get the latest information and therefore am always informed about the changes in the world or in the software I use. This makes me feel more productive. ### 29. Good but... **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about X (Twitter)?** I used to be a user in 2020 and 2021 actively. I loved best that you could tweet with ease and you can tweet and gain followers, like an average social media platform like Youtube/Instagram. **What do you dislike about X (Twitter)?** I didn't particularly appreciate that there used to be a limit on how many letters you could type on tweets. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter used to help me become more well-known as a social media influencer with the ability to engage with my community with tweets. ### 30. Twitter review **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2022 **What do you like best about X (Twitter)?** I like Twitter because it shows up-to-date and trending news every second of the day. I have recently gotten back on twitter once I started investing because I can see in real-time what is happening with the stock market. **What do you dislike about X (Twitter)?** I dislike all the negativity that I see on Twitter. I'm not too fond of the fact that people can comment whatever they like on other people's tweets (things that are offensive, hateful, and rude comments and have no consequences for those awful tweets (bullying). **Recommendations to others considering X (Twitter):** I recommend using Twitter if you own a small business and would like another platform to market on besides Instagram and Facebook. Twitter is easy to navigate and a great tool to use to connect with others. **What problems is X (Twitter) solving and how is that benefiting you?** I have realized that Twitter is beneficial for small business owners because we can keep in touch with our customers and answer immediate questions or concerns that they may have with their purchases. ### 31. Great tool for interaction and propagation of ideas and information **Rating:** 5.0/5.0 stars **Reviewed by:** Beatriz G. | Gerente , Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2022 **What do you like best about X (Twitter)?** It has a beautiful design and a functional interactive interface. Allows easy interaction with clear information. excellent tool for disseminating ideas and relevant information about products, brands and various subjects. It is possible to use the Ads functions to promote the brand and products, thus becoming a perfect sales tool as well. **What do you dislike about X (Twitter)?** I had no problem with the use or with the tools available by the system. It has clear information and an excellent user experience. So far my experience was perfect, the bugs that happened were always caused by internet deficiency **Recommendations to others considering X (Twitter):** Don't be afraid to take risks and test; the tool has a straightforward message and content virtualization; I recommend researching trends and the most significant trends of the moment. **What problems is X (Twitter) solving and how is that benefiting you?** Within the institution I work for, it allows me to create an interactive profile for the brand, promoting events and promoting products in a light and interactive way. Growing my audience and sales ### 32. The best place for news.. and promoting your personal brand! **Rating:** 4.5/5.0 stars **Reviewed by:** Bogdan D. | Chief Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2022 **What do you like best about X (Twitter)?** I love twitter for its simplicity. As a regular user, I get my news from Twitter. What's trending right now gives me a great glimpse of what's going on in the world, and I feel up to date in a matter of minutes. From a business standpoint, Twitter has a compelling way of targetting niche audiences by using proper hashtags and keywords. If you already have a following – you can create content via threads and multiply your engagement and followers. **What do you dislike about X (Twitter)?** I don't like the ads option that Twitter has. It's expensive, and for our business, it was just not practical. I assume the result simply depends on the product you're promoting. **Recommendations to others considering X (Twitter):** Twitter is not for everyone. And it may be harsh. But it's the best social media for businesses to tap with an audience they want but can't reach via paid traffic. **What problems is X (Twitter) solving and how is that benefiting you?** I'm getting my news. I realized that Twitter is the best place to get a splash of "what's going on right now" in a matter of minutes. I've also got to realize the value of building an audience and interaction from the target audience I'm looking for. ### 33. Best Social networking site where professionals shares opinions on a cause or products **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish A. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2022 **What do you like best about X (Twitter)?** Twitter is always the best social media platform, and I have always liked it. The interface and easiness of use and Dark mode features are best. Also it is not restricted to individuals as every level of persons ranging from normal worker to the president from a country. **What do you dislike about X (Twitter)?** It is always great to use twitter but still there are some things i dislike about it. Many of the spammers are available in twitter and some confedential informations are released and shared around this interface. There should be some algorithms that identifies those spammers and remove from the media. **Recommendations to others considering X (Twitter):** For anyone who is looking to promote the products and gain appropriate feedback from an extensive range of audiences, Twitter is for them. **What problems is X (Twitter) solving and how is that benefiting you?** Whenever we are making some trials on new products, we need to take some feedback or share some news with the public, and for that purpose, we use Twitter. It really helped for the growth of the company. ### 34. Jordan's Twitter Review **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan W. | Director Media Public Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2022 **What do you like best about X (Twitter)?** I like being able to use created lists to segment my topics of interest. I also like the new Spaces live audio feature. Lastly, I like its ability to help me find reporter contacts. **What do you dislike about X (Twitter)?** I wish Twitter had a better, or more customizable, main dashboard. To get to other tools on the platform, whether it be lists or profile likes and replies, it is always multi-click. I wish they had more one-click functionality to get to popular features. **What problems is X (Twitter) solving and how is that benefiting you?** As someone very organized, including using dozens of folders to archive my email inbox, I appreciate the ability to organize what I'm interested in on Twitter and segment it into organized topics of interest and topics of interest for my clients and their work. It is essential for me to know who the media gatekeepers are on such an important news platform and what they are talking about in real-time. ### 35. Twitter is a great tool for promotion and discussions. **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo F. | Assistente administrativo, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about X (Twitter)?** I really like Twitter because it allows for the dissemination of events, information, and notices from the city hall. **What do you dislike about X (Twitter)?** I haven't seen anything I didn't like on Twitter yet. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter provides the dissemination of announcements to the public, polls, notices, and event promotion. ### 36. twitter review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about X (Twitter)?** Twitter is an exceptionally useful tool for connecting with potential clients, building our firm's brand, and consuming and establishing thought leadership. **What do you dislike about X (Twitter)?** Twitter can be time-consuming. It also has the potential to decrease productivity effectiveness of users. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter allows our business to reach potential clients and create helpful backlinks to our main webpage's content. ### 37. Is Twitter Catching Up? **Rating:** 4.0/5.0 stars **Reviewed by:** Nusrat J. | Reporter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about X (Twitter)?** I love how simple and effective Twitter is. It has a whole lot of information and resources all put in very ingenuinely. so all we need are few minutes a day to find out the latest in the tech, business, sports world or in entertainment; to find out what our loved ones are doing near and far. Also, it makes it very convenient to share our own information in few words for all. **What do you dislike about X (Twitter)?** The process of connecting can be a bit difficult. For example if don't open Twitter for many days, i suddenly have no idea what am I doing here because of the lack of communication. perhaps I would post dozens of posts and give adequate hashtags. on any other social media platform,that usually garners some discussion/likes/dislikes. in twitter, it's all crickets. so perhaps there should be more groups or methods to interact with one another. **What problems is X (Twitter) solving and how is that benefiting you?** I choose a niche for example bug bounty hunting and then learning the latest trends in that niche becomes super easy thanks to Twitter. I only need to follow a handful of pro bug bounty hunters and, just like that, I get access to all the latest updates, softwares, events and programs. ### 38. Twitter is the best social network! **Rating:** 5.0/5.0 stars **Reviewed by:** Mariana G. | Quality Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2022 **What do you like best about X (Twitter)?** Help with customer interactions, as well as directing customers to our service channels. **What do you dislike about X (Twitter)?** I think the number of characters is very limited. **What problems is X (Twitter) solving and how is that benefiting you?** Help with interaction with customers on a daily basis. ### 39. Twitter Integrates with TapClicks **Rating:** 3.5/5.0 stars **Reviewed by:** Melissa P. | Senior Marketing Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about X (Twitter)?** Twitter's reach for our niche audience is useful. The followers we have gained tend to stay. We don't see significant attrition. We are also able to integrate our organic Twitter account with TapClicks to see patterns in metrics over time. **What do you dislike about X (Twitter)?** The analytics/insights area is not as well developed as I would like to see. The insights are summarized for ease of use, so they do not provide data in the way that we are used to for other platforms, both in the level of data provided and in the way data is delivered. **Recommendations to others considering X (Twitter):** The decision to use Twitter is really about how well Twitter aligns with your audience. We've found it to be a good match for some clients, and less good for others. **What problems is X (Twitter) solving and how is that benefiting you?** We use Twitter to reach very specific niche academic audiences for our client's products, in the US and internationally. Sometimes we see referral traffic from Twitter to the client's website, seeking additional, more detailed information. ### 40. Twitter for Hopin integration works well! **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan D. | Digital Media Producer and IT lead, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2022 **What do you like best about X (Twitter)?** In this case, I was using Hopin and integrating our companies' Twitter account to the platform so attendees could see updates we were posting to our Twitter account. It worked perfectly **What do you dislike about X (Twitter)?** There weren't any downsides, pretty much all of the expected functionality of Twitter was there in the integration. I didn't see anything negative in the integration **What problems is X (Twitter) solving and how is that benefiting you?** We wanted attendees to be able to see Twitter updates during a recent event we hosted on Hopin, and it worked well. We were able to direct our users to Twitter for changes to the schedule and other issues ### 41. Twitter still connects you to the professional conversation **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. | Education Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about X (Twitter)?** As a higher education professional, I still find most of my colleagues and other professionals engaged in conversations on Twitter. I have made connections to others with similar research interests by liking their posts, retweeting, and direct messaging. I have also learned of new and exciting research. **What do you dislike about X (Twitter)?** It seems that Twitter is sometimes seen as old and out of touch. Other forms of social media seem to be taking the spotlight. At times it can feel a bit impersonal, especially if you try to engage but get no response. **What problems is X (Twitter) solving and how is that benefiting you?** The biggest benefit of Twitter is being able to follow interesting people to stay in touch with current topics of interest. I have connected with colleagues I've met in person at conferences and been able to stay in touch with them over the years. ### 42. best social network for staying up to date **Rating:** 4.5/5.0 stars **Reviewed by:** aisha f. | Digital Experience Manager, Social Media, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about X (Twitter)?** i love that it's easy to find topics of interest with hashtags, that the content is short and brief and it's easy to block out the noise from accounts that aren't of interest. **What do you dislike about X (Twitter)?** the ads, the number of ads between posts is increasing, also not a big fan how it suggests other accounts to follow or topics to follow. It all gets in the way and distracts from the content i am interested in. **What problems is X (Twitter) solving and how is that benefiting you?** I don't watch the news anymore, if you are strategic about the accounts you follow, you can stay in touch with the topics that you're interested in and it's a quick way to check in and see what's new, participate in a discussion and learn something. ### 43. Best App to express your views **Rating:** 4.0/5.0 stars **Reviewed by:** Shashank S. | Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about X (Twitter)?** The best thing which I like the most about this App is I can express my views openly & Share my thoughts freely also I can get the latest news & updates in few seconds. **What do you dislike about X (Twitter)?** There's nothing much to dislike but one thing which gets annoying is fake accounts, People can easly create fake accounts over Twitter & uses foul language & comment bad about other person which sometimes gets depressing. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter has benefited me alot as it's still on my top priority to get all the news from all over the world within seconds through this App. I can share my views as well & sometimes I get educated as well in good sense. ### 44. Market trends are on Twitter **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about X (Twitter)?** Twitter reflects, for the best as well as for the worst, what are the trends of current events. Thus, we can quickly detect the important subjects and be proactive in our answer. **What do you dislike about X (Twitter)?** The downside is that everybody's speech has the same impact. A confirmed scientist's speech has the same recognition on the platform as an anti-vaxxer or climate skeptic. As a consequence, many subjects are misrepresented and drowned in misinformation, which spreads nocive opinions disguised as facts more easily. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter gives us a quick overview of trends and we can quickly detect high potential market possibilities: which ad campaign to do, which media or which influencer is the most appropriate for our ads, etc. ### 45. Good social media platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin L. | Tax Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about X (Twitter)?** Twitter is a great social media platform. Honestly, can not think of a time where someone does not use Twitter. Here, you can get news from anyone you follow right away. Twitter is the perfect platform and great addition to the social media giants. **What do you dislike about X (Twitter)?** Nothing to dislike about Twitter. It is useful for its purpose. I've personally have not had any issues with Twitter at all. I can totally recommend this social media platform for all. Although, one thing I can probably recommend is the ability to sell on the Twitter platform itself. I think this would be a great thing to have in the future. Kind of the same like what Facebook shops / Instagram shops are. Twitter should have a shop of its own. **Recommendations to others considering X (Twitter):** Please try Twitter! It is an awesome social media platform. There are lots of uses for it, you just need to find it! **What problems is X (Twitter) solving and how is that benefiting you?** Twitter is useful and shows news to any one company or person you may follow. It has certainly been useful for us. Although the company we operate does not require us to follow any particular company. ### 46. Community building potential locked behind toxicity and cancel culture **Rating:** 3.5/5.0 stars **Reviewed by:** Curry M. | Video Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about X (Twitter)?** Twitter's feed is simplistic and easy to follow. Live updates are easy to track, even if replies can require a learning curve. It has an appealing interface that is designed specificly for community building. Interacting with celebrities has never been more common, or easy. **What do you dislike about X (Twitter)?** Limiting the number of tweet characters is a bit ridiculous in 2021. Twitter is also known for having a toxic community of canceled culture and outrage that makes it difficult to become active for fear of backlash. It also does not have the marketing tools that other social media platforms excel at doing. **Recommendations to others considering X (Twitter):** Be incredibly careful in what you post. However, Twitter interactions feel much more personalized than any other social media platform. That is something to be leveraged quite nicely for marketing or coverage. **What problems is X (Twitter) solving and how is that benefiting you?** Twitter is fantastic for quick news updates and increased chances of interacting with celebrities. That is about it. However, it's a great way to market creative content or public relations since communities form fast. ### 47. Good for Social Exposure **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2022 **What do you like best about X (Twitter)?** Convenience at which we can use the software and it really helps a lot in enhancing the knowledge that what is happening around the globe. **What do you dislike about X (Twitter)?** Some people are using it as a tool to create hoaxes and hate speech. **What problems is X (Twitter) solving and how is that benefiting you?** As I am a tech enthusiast, on Twitter I can follow people who have the same taste which helps me in getting all the knowledge from around the globe. ### 48. Started out as an interesting service, but, alternatives are now offering more freedom of expression **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2021 **What do you like best about X (Twitter)?** I do use it for messaging a bit, and its been good to let 'followers' know when I release a new T-Shirt, have art for sale, or have a show coming up that they can come to. **What do you dislike about X (Twitter)?** Over the past years I have seen how various rules and regulations get put into place that I accidentally find myself running afoul of, and I am not even political on the platform. Kinda makes me consider other alternatives, which absolutely exist these days. For years they were the only game in town, and that's changing. But I think that's for the better - competition is great! **Recommendations to others considering X (Twitter):** If you are using it, it either works for your needs or not. If not, there are other alternatives to use these days! **What problems is X (Twitter) solving and how is that benefiting you?** I've let people know of online store products etc, but, honestly, the effect has been minimal - I have driven traffic to my art much more effectively on other platforms, ### 49. Twitter Review: Pros, cons and more. **Rating:** 4.5/5.0 stars **Reviewed by:** Parag P. | Marketing Head, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about X (Twitter)?** Twitter has a set of highly engaged users and provides latest updates in real-time. As a marketer, we can easily engage with relevant audience using hashtags, targeted ads and twitter lists. The interface is very easy to use.The available audience is spread across all markets, all demographics and you can easily engage with interactive content. **What do you dislike about X (Twitter)?** The audience profiles are not genuine all the time, and there is a lot of junk/spam accounts that the platform has failed to control. The audience details are not as rich as other platforms like Facebook, and the engagement is restricted to text and some multimedia. **Recommendations to others considering X (Twitter):** Use it for engaging with your community - this will help in personal branding. Finding the right people might be difficult but you can do extensive searches using hashtags and some free tools that would help you be more productive in extracting benefits from Twitter **What problems is X (Twitter) solving and how is that benefiting you?** We are using Twitter for promoting our products and services using Twitter ads, building brand, and spokespeople's personal brand by building more followers and engaging with our target audience using meaningful and relevant content. We are also using it to keep ourselves updated on the latest market trends and updates. ### 50. Twitter Review **Rating:** 4.0/5.0 stars **Reviewed by:** Caity R. | Social Media Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2022 **What do you like best about X (Twitter)?** Twitter is great for interacting with consumers on a more personal level. It also helps you reach a broader audience. It's a great way to share thoughts and ideas while also responding to consumers and followers; it allows people to view a business as personable. **What do you dislike about X (Twitter)?** It's more difficult to "succeed" at Twitter. People don't just follow Twitter accounts for their pictures like Instagram. You have to have a more targeted strategy and, you MUST stay on brand at all times. **What problems is X (Twitter) solving and how is that benefiting you?** Since Twitter is a micro-blogging platform, it allows you to share information about your business and interact with followers and consumers without losing their interest. I've found it is better to use sometimes than an actual blog; news can be shared quicker and people actually read it. ## X (Twitter) Discussions - [Advantages ??](https://www.g2.com/discussions/twitter-advantages) - 1 comment, 2 upvotes - [How to use twitter](https://www.g2.com/discussions/how-to-use-twitter) - 1 comment, 1 upvote - [Would you use Twitter to promote](https://www.g2.com/discussions/would-you-use-twitter-to-promote) - 1 comment, 1 upvote - [how to use space ?](https://www.g2.com/discussions/how-to-use-space) - 1 comment, 1 upvote - [How to us hashtags in post.?](https://www.g2.com/discussions/35235-how-to-us-hashtags-in-post) - 1 comment, 1 upvote - [View X (Twitter) pricing details and edition comparison](https://www.g2.com/products/x-twitter/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+19%3A24%3A06+-0500&secure%5Bsession_id%5D=d7a2ddbe-6b44-4c5c-a189-499a4cf6e0a5&secure%5Btoken%5D=b0264d723d0911825b5a7f321a419e11871216d3b3713316766b22579d075d4d&format=llm_user) ## X (Twitter) Integrations - [Slack](https://www.g2.com/products/slack/reviews) - [TapClicks](https://www.g2.com/products/tapclicks/reviews) ## X (Twitter) Features **Agentic AI - Social Networks** - Natural Language Interaction - Proactive Assistance ## Top X (Twitter) Alternatives - [Facebook](https://www.g2.com/products/facebook/reviews) - 4.3/5.0 (745 reviews) - [Pinterest](https://www.g2.com/products/pinterest/reviews) - 4.6/5.0 (248 reviews) - [Snapchat](https://www.g2.com/products/snapchat/reviews) - 4.2/5.0 (284 reviews)