--- title: X (Twitter) Reviews meta_title: 'X (Twitter) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 311 reviews by the users' company size, role or industry to find out how X (Twitter) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 311 scale: '5' date_modified: '2026-08-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # X (Twitter) Reviews **Vendor:** Twitter **Category:** [Social Network Platforms](https://www.g2.com/categories/social-networks) **Average Rating:** 4.3/5.0 **Total Reviews:** 311 ## About X (Twitter) Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting. Simply find the accounts you find most compelling and follow the conversations. ## X (Twitter) Pros & Cons **What users like:** - Users love the **instant access to diverse news and insights** on Twitter, enhancing their information experience significantly. (14 reviews) - Users value the **real-time updates** from Twitter, keeping them informed and connected worldwide effortlessly. (10 reviews) - Users enjoy the **sharing content feature** on Twitter, enhancing interaction and creative expression across platforms. (8 reviews) - Users find Twitter to be **easy to use** , appreciating its user-friendly interface and real-time tweet interactions. (6 reviews) - Users value the **global connectivity** of Twitter, enabling real-time updates and connections with diverse individuals worldwide. (5 reviews) - Insights (4 reviews) - Platform Compatibility (4 reviews) - Speed (4 reviews) - Communication (3 reviews) - Professional Use (3 reviews) **What users dislike:** - Users are concerned about the **spread of misinformation** on Twitter, leading to confusion and harmful consequences. (5 reviews) - Users find the **inappropriate content** on Twitter troubling, especially with adult themes and misinformation prevalent. (4 reviews) - Users are frustrated by the **poor moderation** on Twitter, leading to unproductive discussions and spammy content. (3 reviews) - Users find the **excessive advertising** on Twitter intrusive, disrupting their experience and overshadowing meaningful content. (2 reviews) - Users find the **pricing too high** , especially for casual use, making some features feel inaccessible. (2 reviews) - Users find the **limited functionality** frustrating, hindering content creation and lacking adequate customer support options. (2 reviews) - Users feel that **platform limitations** hinder interaction due to character limits and costly premium feature access. (2 reviews) - Poor Customer Support (2 reviews) - Scams (2 reviews) - Users find the **costly subscriptions** and limitations on tweet editing and size frustrating for effective engagement. (1 reviews) ## X (Twitter) Reviews ### 1. Degraded, Twitter losing its social media presence **Rating:** 1.5/5.0 stars **Reviewed by:** Jon W. | Sport Heritage Specialist, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about X (Twitter)?** Quick way to get news updates and to spread word about events upcoming **What do you dislike about X (Twitter)?** Lack of moderation, acceptance of hate-filled posts that use offensive language. **What problems is X (Twitter) solving and how is that benefiting you?** It's really not as beneficial as it once was. I can still get quick news updates but everything is colored by hateful language ### 2. An online networking up to date tool **Rating:** 2.0/5.0 stars **Reviewed by:** Sakshi D. | Assistant Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2021 **What do you like best about X (Twitter)?** The best thing of twitter is that it connects us with a variety of people and increases our network. One can write anything publicly here and has hashtag power too. **What do you dislike about X (Twitter)?** The mai cons of twitter is it's message limit which can also create misunderstanding between people as they are unable to share complete thoughts. It is also addictive. **Recommendations to others considering X (Twitter):** I recommend it to increase its message limit. **What problems is X (Twitter) solving and how is that benefiting you?** The main problem is it's message limit which needs enhanced communication skills to convey it to the audience. Secondly, it consumes times but also has a two way communication via customer care ### 3. Really don’t get it **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about X (Twitter)?** I think it's good to have a variety of social media platforms for business. **What do you dislike about X (Twitter)?** I never could get this one off the ground. Growth and following seems slow here. **What problems is X (Twitter) solving and how is that benefiting you?** None at the moment. ### 4. Review for Twitter **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about X (Twitter)?** I really do not like much about Twitter. **What do you dislike about X (Twitter)?** I ua e never really cared for Twitter and the way the page is formatted. **Recommendations to others considering X (Twitter):** Stick with Facebook. **What problems is X (Twitter) solving and how is that benefiting you?** Do not currently use Twitter for business purposes. ### 5. Twitter **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2017 **What do you like best about X (Twitter)?** I really am in the middle on this one, I am not sure if it's going to last as popular as it is, it's limited but does offer brief connectivity that is somewhat entertaining **What do you dislike about X (Twitter)?** trolls, strangers following you, just a lot of nonsense which is why i use it in a very limited capacity overall **Recommendations to others considering X (Twitter):** be careful, strangers follow you **What problems is X (Twitter) solving and how is that benefiting you?** none ### 6. An aquired taste I guess **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2016 **What do you like best about X (Twitter)?** I like the seamless browsing, although I'm not a big fan of twitter, it does seem to have a way of really hooking in its user's. I also have to give credit where it is due and i admit that it does seem a lot easier to find followers than any other social network. **What do you dislike about X (Twitter)?** I generally find it a little more confusing to use from facebook and google plus, due to the differences in its interface. I dislike twitter as a whole as I don't think enough can be said in 180 words or less and it encourages small pointless comments and updates from users, increasing this kind of content as opposed to meaningful or funny content with any value. **Recommendations to others considering X (Twitter):** As mentioned, if you have a business that needs internet promotion, you basically have to be on twitter (along with every other big social network) If you can get on with it, then more power to you, otherwise If your like me and prefer the more traditional social media tools, then I would recommend iinvesting some time into Google Plus. **What problems is X (Twitter) solving and how is that benefiting you?** Though I dislike twitter, I am trying to cope with it , as regardless of my views, it's been proven to be one of the most useful and influential tools on the internet and having a page on there is a must, for any business. ## X (Twitter) Discussions - [Advantages ??](https://www.g2.com/discussions/twitter-advantages) - 1 comment, 2 upvotes - [How to use twitter](https://www.g2.com/discussions/how-to-use-twitter) - 1 comment, 1 upvote - [Would you use Twitter to promote](https://www.g2.com/discussions/would-you-use-twitter-to-promote) - 1 comment, 1 upvote - [how to use space ?](https://www.g2.com/discussions/how-to-use-space) - 1 comment, 1 upvote - [How to us hashtags in post.?](https://www.g2.com/discussions/35235-how-to-us-hashtags-in-post) - 1 comment, 1 upvote - [View X (Twitter) pricing details and edition comparison](https://www.g2.com/products/x-twitter/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A38%3A32+-0500&secure%5Bsession_id%5D=0ac11818-a855-4bdf-9f52-96552e0301e2&secure%5Btoken%5D=e0537b48296cc0fc60aa8118ce50247c9631513a54979b6fc32eee989c11c1b8&format=llm_user) ## X (Twitter) Integrations - [Grok](https://www.g2.com/products/xai-grok/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TapClicks](https://www.g2.com/products/tapclicks/reviews) ## X (Twitter) Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Agentic AI - Social Networks** - Natural Language Interaction - Proactive Assistance - Customizable Fields **Additional Functionality** - Alerts/Notifications - Real-Time Updates - Event Calendar - Mobile Access - Engagement Tracking - Knowledge Base Management - Live Chat - Activity/News Feed - File Management - Third-Party Integrations - Activity Tracking - Data Import/Export - Customizable Templates - Social Media Integration - Document Storage - Blogs - Reporting & Statistics - Contact Database - Calendar Management - Email Management - Personalization - Discussions/Forums - Customizable Branding - Data Security - User Management - Event Management - Real-Time Chat - Chat/Messaging - Generative AI - Content Management - Access Controls/Permissions - Online Forums - Drag & Drop - Document Management - Commenting/Notes - Filtering - @mentions - API - Task Management - Tagging - Role-Based Permissions - User Profiles - AI Copilot - Single Sign On - Social Promotion - Activity Dashboard - Media Library - Advertising Management - Monitoring - Group Management - Real-Time Notifications ## Top X (Twitter) Alternatives - [Facebook](https://www.g2.com/products/facebook/reviews) - 4.3/5.0 (746 reviews) - [Pinterest](https://www.g2.com/products/pinterest/reviews) - 4.6/5.0 (249 reviews) - [Snapchat](https://www.g2.com/products/snapchat/reviews) - 4.2/5.0 (284 reviews)