I like the automation of fraud reviews. This is helpful Review collected by and hosted on G2.com.
The UI is a little dated and could use an update Review collected by and hosted on G2.com.
I appreciate how Wyllo helps in stopping fraud orders, which means we lose less money. I also find the block list feature useful for automatically stopping orders with certain criteria. Plus, I like how it integrates into the backend of my website, showing a quick pass or fail. Review collected by and hosted on G2.com.
I don’t have issues with Wyllo. Review collected by and hosted on G2.com.
I Love working with our account Manager, it is easy to use Review collected by and hosted on G2.com.
It is unfortunate that we can't use Wyllo on phone orders Review collected by and hosted on G2.com.
The significant decline in chargebacks is very noticeable Review collected by and hosted on G2.com.
There's really not too much to dislike. Reporting and communication are great. Review collected by and hosted on G2.com.
I like that orders are processed automatically in my system once it passes. Review collected by and hosted on G2.com.
The portal could give more information on what is needed to verify orders. Review collected by and hosted on G2.com.
Excellent customer service and updates to their portal to better understand the fraud risk. Review collected by and hosted on G2.com.
No need to improve! NoFraud is doing an excellent job! Review collected by and hosted on G2.com.
"The best part is the Chargeback Guarantee and the elimination of manual review. We no longer worry about fraudulent chargebacks because NoFraud takes on the liability. Their system is incredibly fast and accurate, stopping fraud while still approving more legitimate orders that other systems would have falsely declined. This has saved us countless hours of manual review and significantly increased our overall revenue." Review collected by and hosted on G2.com.
"The main thing to note is the necessary step of Cardholder Verification for very high-risk orders. While we understand it ensures protection, the verification process (a quick email or text to the shopper) can sometimes add a minor, temporary speed bump to the customer's overall experience. There's also the need to constantly keep the integration permissions updated across our platforms. Review collected by and hosted on G2.com.
The platform is easy to use. Support is great. Review collected by and hosted on G2.com.
Features sometimes do not work correctly. For example black list sometimes does not block variations of the same address. Review collected by and hosted on G2.com.
If you work closely with your rep there or their support team that can assist you in getting your approval rates up. We worked with them to increase our valid approval rates up from 97% to 99.2%. While we still didn't get any fraud, we were able to accept more orders. Review collected by and hosted on G2.com.
The cost. There are more budget friendly solutions out there. Signifyd is one. As long as you are a certain size company, there are substantial savings that can be had with other fraud solutions. Review collected by and hosted on G2.com.
Thank you, Jeff, for sharing your positive experience with NoFraud! We are thrilled that your clients are enjoying the ease of implementation and use. Our team is committed to supporting your success and is honored to have you in the NoFraud family. Thank you for trusting us!
Helps us to reduce loss by fraudulent orders. Review collected by and hosted on G2.com.
Need to have more details of the review in process. Review collected by and hosted on G2.com.