I like that NoFraud provides accurate fraud decisions with very little manual work. It auto-approves good orders, flags real risk, and gives us the confidence to shop faster without second-guessing every transaction. The hands-off workflow works well and once it was set up, it has saved us a ton of hours. Review collected by and hosted on G2.com.

I think more transparency into the decision logic would be helpful. I like how simple it is, but I want to know why certain decisions are made. Clearer breakdowns of why an order was flagged would be helpful. Review collected by and hosted on G2.com.

I use Wyllo for returns and appreciate its quick resolution and fast turnaround. It provides quick information for our customers, making it especially valuable. The initial setup was very easy, too. Overall, I find Wyllo to be very helpful. Review collected by and hosted on G2.com.

NA Review collected by and hosted on G2.com.

The interface is easy to use, and the system works well. Each transaction is clearly detailed, and the override system makes sense. Review collected by and hosted on G2.com.

The custom overrides can sometimes get messy if you don’t have a static IP. Review collected by and hosted on G2.com.

It helps us prevent and avoid unnecessary chargebacks. The manual review and approval process also gives us more confidence that we’re dealing with legitimate customers. Review collected by and hosted on G2.com.

We haven’t found any downsides for our business so far; it’s only been a positive experience. Review collected by and hosted on G2.com.

NoFraud (now Wyllo) prevents fraud without us having to do a lot of work to manage it; once set up, the platform is pretty much on autopilot. I do believe it's given us the confidence to proceed with some transactions we may not have approved on our own and without their insights. Review collected by and hosted on G2.com.

Despite us branding our verification communications, customers sometimes are confused about the message they receive for verification and as a result they ignore it, creating some delays in getting sales done while we reach out. Review collected by and hosted on G2.com.

I find NoFraud very easy to use, which is great. The fast response is something I really appreciate. It's also well integrated with our credit card processing, making things seamless. The setup process was very smooth, which definitely helped in getting started without any hassle. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

Our company implemented Wyllo after we experienced some fraudulent purchases on our website. Wyllo was easy to implement, and they provide a customer portal where we can review activity and make changes as needed. The pricing is affordable, and we receive regular reporting on the service provided. Review collected by and hosted on G2.com.

We have had no issues with Wyllo. I would encourage any company concerned about fraudulent purchases online to consider Wyllo products. Review collected by and hosted on G2.com.

Pre-screening transactions before they are processed Review collected by and hosted on G2.com.

Not really customizable for my store. I would like the ability to deny the transactions when the billing and shipping addresses are not the same. AVS allows them to go through most often than not. Review collected by and hosted on G2.com.

We’ve protected hundreds of thousands of dollars with NoFraud, effectively mitigating calculated and persistent fraud attempts. NoFraud's real-time AI decision engine analyzes thousands of data points per transaction—like device fingerprints, IP geolocation, and behavioral patterns—to instantly determine whether to approve or decline an order. Over 99.5% of decisions are made instantly, minimizing delays and reducing false declines. Transactions with both trustworthy and suspicious indicators are escalated to NoFraud's human analysts. This ensures nuanced decisions, allowing legitimate orders that might otherwise be flagged to proceed—protecting revenue while maintaining security. By combining machine learning with analyst insights, NoFraud continuously adapts to recognize emerging fraud patterns. This keeps the system ahead of evolving threats and maintains high detection accuracy. With the new freight-forwarding flag, protections have increased further: NoFraud uses a proprietary database of known freight-forwarding companies and warehouses tied to fraud. Orders shipping to those addresses are flagged based on address match, fraud history, and behavior. Review collected by and hosted on G2.com.

A dedicated human review service during high-risk periods—like major promotions or product launches—would be a valuable addition to NoFraud’s offerings. While their current system includes excellent real-time AI and on-demand human review, there’s no option for proactively assigning analysts to monitor transactions during known spikes in fraud risk. Having this as an add-on service could provide an extra layer of protection when it's needed most, ensuring legitimate high-volume orders are approved quickly while still catching sophisticated fraud attempts. This kind of targeted support could help businesses maximize revenue and customer satisfaction during their most critical sales moments. Review collected by and hosted on G2.com.

By improving the conversion rate, fewer legitimate orders are blocked, which leads to increased revenue from the same amount of traffic. Additionally, with better management of fraud and chargeback risks, there is greater confidence in approving orders. This allows for more aggressive scaling while keeping risk under control. Review collected by and hosted on G2.com.

I find it frustrating that NoFraud occasionally flags legitimate transactions for manual review, causing delays in order processing. Additionally, the service is fairly costly for small or low-volume businesses. I also think the reporting dashboard would benefit from more customization options and more in-depth analytics. Review collected by and hosted on G2.com.