Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"it was overrall great."
4.5/5
What do you like best about Wunderkind?

Bounce X is amazing. Had an awesome time at the Billion Dollar Shift From TV to Digital event this week. Really cool office space on the 21st floor of the NY Times building, and they know how to entertain guests. Will definitely be trying to attend another event soon Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

i love everything there. no complaints here. Review collected by and hosted on G2.com.

Caleb S.
CS
Caleb S.
Digital Marketing Coordinator
Retail
Mid-Market (51-1000 emp.)
"Powerful and Effective Marketing Automation"
5/5
What do you like best about Wunderkind?

I like how simple they make it to create effective marketing/trigger campaigns based on our actual customer data. Once you start using the segmenting tool, it's hard not to get excited about all the possibilities! So whether i'm looking to create straight forward trigger campaign (cart/browse abandon) to more targeted ones (people who viewed specific products or participated in past promotions) I can create that segment in a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

I don't have any real complaints. Any issues we've encountered have been addressed in a timely and professional manner. They don't really have any internal data reports built into the dashboard, but of course you should be able to get that from your ESP. Review collected by and hosted on G2.com.

Jamie E.
JE
Jamie E.
Chief Marketing Officer
Wireless
Mid-Market (51-1000 emp.)
"Impressively effective and scalable conversion driver"
5/5
What do you like best about Wunderkind?

Pre-built conversion driving campaigns with cross-industry testing experience that were rapidly put in place drove our sales. Regular bi-weekly reviews of performance to ensure that we are getting the best out of the platform. Customized to fit the design of our website. Email program that is part of platform generates highly-targeted reach of potential customers. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

Has a great ROI for us, but the solution was not cheap. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Effective, reliable, trustworthy "
4/5
What do you like best about Wunderkind?

Bounce Exchange is thorough with each project – quick to adjust and adapt to our team's ever-changing needs, responds to our requests in a timely manner, and takes initiative to come up with campaign strategies that increase both our revenue and mailing list. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

Numerous campaigns have been discount-focused - gaining customers by giving them coupons. As our brand moves towards a more education/content-driven company, we hope that Bounce Exchange can execute campaigns that are customized for our specific, target audience and overall vision. Review collected by and hosted on G2.com.

Verified User in Printing
AP
Verified User in Printing
Mid-Market (51-1000 emp.)
"Great tool, but for medium to large size companies "
4/5
What do you like best about Wunderkind?

Powerful tool loaded with great features to optimize the user experience to increase conversion rate and user engagement. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

Only enterprise level companies can use the tool as it costs a lot to use a tool like this. On average, you are expected to spend around $10k per month. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Easy To Use And Powerful Personalization Tool"
5/5
What do you like best about Wunderkind?

The ease of use of SHQ's tool is incredible. Great design and thought was put into their platform. The simple questions we as marketers as like, "Show me all new visitors that have added this SKU to the cart in the last 30 days that came from Google PPC and haven't made a purchase in the last 90 days" are a breeze in SHQ. The best part is you don't need to know how to write a line of code or SQL to get the answer. Their drag and drop filtering system is top notch! Their customer support and tech team are also a joy to work with, even responding after hours when needed and always pushing the limits of our campaigns while suggesting new ways to utilize their product in creatives ways. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

I can't think of any complaints, wish I had access to the platform years ago! I would like to see some more reporting features, but they tell me it's on their road map. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Great Automation Tool for Dynamic Emails"
5/5
What do you like best about Wunderkind?

We didn’t have to spend much time getting things up and running because they already integrated with our ESP, Cheetah Digital - which is important because it preserves our deliverability and sender reputation. The integration + the real-time automated features save me time. I can set up my campaigns and let them bring in revenue in the background so I can spend my limited time elsewhere. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

Nothing really. The only thing holding me back from taking advantage of everything SmarterHQ has to offer is time. But I’m making it a priority to add additional real-time campaigns when I can. Review collected by and hosted on G2.com.

Paige G.
PG
Paige G.
CRM Marketing Manager
Apparel & Fashion
Enterprise (> 1000 emp.)
"Two Thumbs Up"
5/5
What do you like best about Wunderkind?

I love the easy ability to get list created and how they are directly put into Exact Target. It's a really helpful seamless process. It also helps to have a great account rep who is always on top of getting the list in a short time period. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

There isn't anything i would say i dislike. We have run into a couple of issues, but have always found a workaround which is exactly what is needed. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great Tool!"
5/5
What do you like best about Wunderkind?

It's very easy to use, our account manager is always more than willing to answer any questions we have and happy to help with any projects we throw at her. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

I haven't found anything to complain about yet. Review collected by and hosted on G2.com.