Amy A.
AA
Amy A.
Director of Marketing
Enterprise (> 1000 emp.)
"Impactful Digital Marketing"
5/5
What do you like best about Wunderkind?

Working with Wunderkind has enabled us to take full advantage of the traffic driven to our site by our marketing campaigns. Through their technology we are able to identify this traffic and then take action by executing retargeting campaigns. As a result, we drive additional and meaningful conversions month after month. We greatly value both the service and relationship and plan to continue to use it as an effective digital marketing tactic. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

There are not any downsides to working with Wunderkind. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Best-in-class site retargeting with good people on their team"
4/5
What do you like best about Wunderkind?

Wunderkind is still seen as the best ID resolution partner for site retargeting emails (cart/browse abandon) even as tech changes. Their people are good to work with and they're making strides in providing a user-friendly platform to give clients more autonomy over their campaigns without abandoning their hands-on service model. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

Their ID graph solution is a black box and I am not certain that the changes in online security measures and changes to cookie rules are not hurting their match rate. The question is always "our match rate is down, but is this a symptom of a broader ID deterioration on the internet or is Wunderkind's supremacy slipping?" Review collected by and hosted on G2.com.

Rose P.
RP
Rose P.
CRM Specialist
Mid-Market (51-1000 emp.)
"Flexible, Complete and Helpful"
4.5/5
What do you like best about Wunderkind?

I love Katherine with whom I work, she answers very quietly, her reports are complete and clear.

She is very flexible, when I ask about changing an asset or ask for more details or feedback or I notice something that is not working. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

Maybe more help on creating asset - etc GIF or adding timer on an asset.

Also, it would be great if Wunderkind can help making birthday triggers or something more deep about customers loyalty. Review collected by and hosted on G2.com.

Response from Brice Myers of Wunderkind

Thank you so much for your thoughtful review! We're thrilled to hear that you've had such a positive experience working with Katherine — we’re lucky to have her on the team, and we’ll be sure to share your kind words with her.

We truly appreciate your feedback around creative asset support and loyalty-based triggers. Expanding our capabilities in these areas is something we're actively exploring, and your insights help us better understand how we can continue to improve our platform and service.

It's great to know that our email and SMS trigger solutions are making a meaningful impact for you. We're excited to keep building on that success together!

Thanks again for being a valued partner.

Greg L.
GL
Greg L.
Omni Channel Campaign Manager
Mid-Market (51-1000 emp.)
"A+ Performance and Partnership"
5/5
What do you like best about Wunderkind?

Performance is back where we need it to be for our retargeting flows in both Email and SMS. Team at WK is super responsive and a pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

No complaints about WK, everything is going according to plan. Review collected by and hosted on G2.com.

BB
Brian B.
Senior CRM Lead
Enterprise (> 1000 emp.)
"Wunderkind Veteran - 3 Brands and Counting"
4/5
What do you like best about Wunderkind?

It's traffic de-anonymization and prospecting works just like magic. We're constantly developing new ways to unlock new opportunities that leverages retargeting as a practice and Wunderkind has been at the heart of this maneuverability. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

Data granularity can be a challenge, but it's systems weren't built for sku-level management. Of course, we've found a way to work around that. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Outstanding Support and Partnership"
4/5
What do you like best about Wunderkind?

Our working relationship is very positive. Seth and team are responsive and show that they care about the success of our company. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

We haven't seen Abandon results improve at all in years. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Great Results and Great Partnership"
5/5
What do you like best about Wunderkind?

We've had great success working with Wunderkind to run our abandonment flows and the new customers we've acquired have proven to be loyal, repeat customers. They are stretegic, responsive and all around great partners. I would highly recoommend them to E-commerce businesses looking to drive additional revenue and acquire new customers. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

We have not had any complaints working with Wunderkind. Review collected by and hosted on G2.com.

Ian R.
IR
Ian R.
Journeys & Automations Associate
Mid-Market (51-1000 emp.)
"Simply the Best"
5/5
What do you like best about Wunderkind?

Wunderkind does an excellent job helping us execute our campaigns and walking us through the next steps and presenting the data. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

I've not experienced anything I've ever disliked about Wunderkind. Review collected by and hosted on G2.com.

Response from Brice Myers of Wunderkind

Thanks so much for the awesome review! We're really glad to hear that our team and tech are making a difference for you. Helping you hit your goals and making the process smooth is what we're all about. We truly value the partnership and appreciate the trust you've put in us—we’re excited to keep growing together!

Nate P.
NP
Nate P.
Director of Marketing
Mid-Market (51-1000 emp.)
"Wunderkind Believer"
5/5
What do you like best about Wunderkind?

Not only is this a phenomenal email/SMS capture and conversion solution, the customer service is elite. Everyone we work with at Wunderkind is knowledgeable and customer focused. Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

Honestly, the customer support team is so helpful that and speedbumps we hit were easily resolved. Review collected by and hosted on G2.com.

Gianandrea M.
GM
Gianandrea M.
CRM Campaign Specialist
Enterprise (> 1000 emp.)
"Best tutorship"
3.5/5
What do you like best about Wunderkind?

The quick answers you provide

The great assistance you offer Review collected by and hosted on G2.com.

What do you dislike about Wunderkind?

Demanding in terms of timing. Time consuming for change requests Review collected by and hosted on G2.com.

Response from Brice Myers of Wunderkind

Thanks so much for the kind words! We're glad to hear our team’s responsiveness and support have stood out—that’s something we take a lot of pride in. We also appreciate your honesty about the time demands. We know speed matters, and we’re always working to streamline processes and make change requests easier on your end. We're grateful for the partnership and love helping you get results with your retargeting efforts!