AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/31/2018

"Decent Form Creation Tool"

3.5/5

What do you like best about Wufoo?

Decent Form Creation Tool for getting responses and requests from customers Review collected by and hosted on G2.com.

What do you dislike about Wufoo?

unable to customize with logo with free account. Review collected by and hosted on G2.com.

Recommendations to others considering Wufoo:

Give it a full try and also look to other potential providers. We used the forms product, but they are part of Survey Monkey, so the we will try the survey product when we need to use that in our business. Review collected by and hosted on G2.com.

What problems is Wufoo solving and how is that benefiting you?

Getting customers to submit work requests via online forms. Using the free version, we were able to create and test a form to determine capabilities. Review collected by and hosted on G2.com.

UP

Verified User in Philanthropy

Small-Business (50 or fewer emp.)

8/8/2018

"Good surveying platform if you want a little more control than Google Forms or Survey Monkey"

3/5

What do you like best about Wufoo?

This software allows me to dig deep and design every aspect of the form, which is sometimes valuable to make things look professional and consistent with our website and branding. In addition, everything can be easily exported into Excel files. Review collected by and hosted on G2.com.

What do you dislike about Wufoo?

The look of the website is old-fashioned and clunky. I hope soon to see something more streamlined and fresh. Functionally, everything is fine, although I do wish there were more options to parse apart that data other than a mass excel file. Sometimes it's tedious to have to export it into a spreadsheet every time I want to fiddle with or filter the data. Review collected by and hosted on G2.com.

Recommendations to others considering Wufoo:

If you can by using Google Forms or Survey Monkey, I recommend doing so because they are so easy to you. But if you, like me, need more control over the data and design, Wufoo is a good option. Review collected by and hosted on G2.com.

What problems is Wufoo solving and how is that benefiting you?

Wufoo helps us collect reports from students and teachers, process grant applications, and we also use it to process RSVPs. I think we could actually find a better way to do the RSVPs, but for the reports, I like that we have a clean way to collect data. Our grant applications are filled out by hundreds of outside entities and organizations, so Wufoo helps us present something that looks professional. Review collected by and hosted on G2.com.

KC

Kayla C.

Career Advancement Trainer/ Youth Career Case Manager

Non-Profit Organization Management

Mid-Market (51-1000 emp.)

7/30/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Wufoo us especially helpful for scheduling with clients and coworkers."

4/5

What do you like best about Wufoo?

Its fairly user friendly and allows us to operate on one end of it, customizing services offered and well ahead of time. Allows users to sign up for services and alerts us and keeps track of user and signed up date. Very organized. Review collected by and hosted on G2.com.

What do you dislike about Wufoo?

Sometimes hard to understand using it solely as a user vs when I use it as an admin. Review collected by and hosted on G2.com.

AR

Verified User in Recreational Facilities and Services

Mid-Market (51-1000 emp.)

6/19/2018

"Wonderful customer service, even super easy to use without explanations"

4/5

What do you like best about Wufoo?

I like the template that Wufoo uses. Their website is very easy to use and navigate, especially. Review collected by and hosted on G2.com.

What do you dislike about Wufoo?

I think the reporting side could use some work. More fields would be useful for each report. Often times to receive the answers I want, I have to make four or more reports to get all the information reported. I also think the viewing side could be improved - maybe by letting us export results to excel spreadsheet instead of a url so that we can alter things if we need to. I have to copy/paste the graphs, etc. to make this work. If you just want a little bit of information from a survey, it's awesome. But if you want all the information from a survey over 5 questions then not so good. Review collected by and hosted on G2.com.

LC

Lauren C.

Summer Academy Staff/Photographer

Individual & Family Services

Small-Business (50 or fewer emp.)

12/13/2017

"Wufoo Review"

3/5

What do you like best about Wufoo?

Very easy to use to create forms for different projects/organizations. Review collected by and hosted on G2.com.

What do you dislike about Wufoo?

It is hard to gather information off of it sometimes. The submissions by the same person don't get merged together; another form is created and it can cause some organizational problems. The forms are somewhat difficult to create your own way. There isn't much room to change or adjust somethings. Review collected by and hosted on G2.com.

Recommendations to others considering Wufoo:

Do some research when looking into creating forms for your organization. Wufoo is decent but I think it can be improved significantly to cater to needs of your organization. Review collected by and hosted on G2.com.

What problems is Wufoo solving and how is that benefiting you?

We use it for our application, reference and team forms for our programs. It is nice that we can gather all the information via email. We have easy access to all the information gathered. Review collected by and hosted on G2.com.

UG

Verified User in Graphic Design

Small-Business (50 or fewer emp.)

9/26/2018

"Great Little Survey Program"

3.5/5

What do you like best about Wufoo?

It's simple to do a quick survey and registrations. Review collected by and hosted on G2.com.

What do you dislike about Wufoo?

It has several limitations, including design aspects and the length that forms can be. Review collected by and hosted on G2.com.

Recommendations to others considering Wufoo:

This is a great product to begin with, we're experiencing some growing pains with it as we need more information for some of our projects. Review collected by and hosted on G2.com.

What problems is Wufoo solving and how is that benefiting you?

We use it for conference registrations and online surveys. It's automated into our donation platform for donors to take a survey if they wish. Review collected by and hosted on G2.com.

MW

Mike W.

Small-Business (50 or fewer emp.)

4/27/2018

"Wufoo is great for collecting data"

4/5

What do you like best about Wufoo?

I like that it is quick and easy to create and deploy forms. Fields can be customized easily, and there are several types to select from (buttons, long text, short text, etc). It also connects with with the other apps we use to send its data to our crm and email system. Review collected by and hosted on G2.com.

What do you dislike about Wufoo?

The design elements of forms is somewhat limited, but it is still OK. Would be nice if we could display questions one at time similar to typeforms. Review collected by and hosted on G2.com.

AS

Verified User in Sports

Small-Business (50 or fewer emp.)

10/8/2018

"Easy to use and customize"

5/5

What do you like best about Wufoo?

How easy it is to customize your forms and create rules for effective navigation and question presentation to the the persons who are having use your forms. Review collected by and hosted on G2.com.

What do you dislike about Wufoo?

I think the reports are great, but can be expanded upon to provide even more customization and data. Review collected by and hosted on G2.com.

ML

Madelyn L.

Admissions Counselor / Athletic Recruiter

Higher Education

Mid-Market (51-1000 emp.)

7/13/2018

"Fantastic!"

4.5/5

What do you like best about Wufoo?

We are able to use wufoo forms that automatically update and create new contacts and information into our CRM, salesforce. Wufoo is easy to edit, update, and implement for our needs. We use wufoo for visit registrations, new leads, surverys, etc. Review collected by and hosted on G2.com.

What do you dislike about Wufoo?

Sometimes the information doesn't come into CRM correctly- though this may have to do with our own implementation Review collected by and hosted on G2.com.

JM

Jaclyn M.

Digital Services Coordinator

Libraries

Small-Business (50 or fewer emp.)

8/13/2017

"Wufoo for great, customizable forms."

3.5/5

What do you like best about Wufoo?

I like the fact that you can set quantities for multiple-choice answers, so you can use the question for selling a product, or signing up for a time slot. When the quantities are filled, that choice becomes greyed out. I also like the easy drag-and-drop interface for adding new questions to the list. Review collected by and hosted on G2.com.

What do you dislike about Wufoo?

I would like it if it had some automated features, such as adding options for date ranges that change as the current date changes (such as wanting people to sign up for time slots in the following week, with the dates for the next week being added automatically). Sometimes it's also a bit confusing to set which members of a team have access to which forms within the system. Review collected by and hosted on G2.com.

Recommendations to others considering Wufoo:

Wufoo is great for teams because multiple people can have their own accounts within the overall organizational account, and share access to certain forms. It also allows for different logic with questions, such as the user seeing other questions or pages based on their answer to a previous question. And you don't have to know any HTML or coding because it uses a drag-and-drop interface. Review collected by and hosted on G2.com.

What problems is Wufoo solving and how is that benefiting you?

The ability to create forms that are more customizable than what we can get through Google Forms or our own website. Review collected by and hosted on G2.com.