--- title: WSO2 Identity Platform Reviews meta\_title: 'WSO2 Identity Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 110 reviews by the users' company size, role or industry to find out how WSO2 Identity Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 110 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

### WSO2 Identity Platform Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **seamless authentication integration** of WSO2 Identity Platform, enhancing security and simplifying user access management. [(31 mentions)](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1111607&qs=pros-and-cons#reviews)

Users value the **robust security features** of WSO2 Identity Platform, enhancing their cyber security effectiveness and management. [(26 mentions)](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1113124&qs=pros-and-cons#reviews)

Users appreciate the **user-friendly interface** of WSO2 Identity Platform, simplifying identity management with ease of integration. [(24 mentions)](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1111731&qs=pros-and-cons#reviews)

Users appreciate the **ease of setup and integration** with WSO2 Identity Platform, streamlining their implementation process. [(23 mentions)](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1112200&qs=pros-and-cons#reviews)

Users praise **Single Sign-On** in WSO2 Identity Platform for its seamless access management and enhanced security features. [(22 mentions)](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1111777&qs=pros-and-cons#reviews)

Users report a **difficult learning curve** with WSO2 Identity Platform, especially for beginners and complex customizations. [(14 mentions)](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1113146&qs=pros-and-cons#reviews)

Users find WSO2 Identity Platform to have a **complexity barrier** that challenges beginners and requires advanced knowledge. [(11 mentions)](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1112727&qs=pros-and-cons#reviews)

Users find the **complex setup** of WSO2 Identity Platform challenging, often requiring significant technical expertise and learning resources. [(11 mentions)](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1111292&qs=pros-and-cons#reviews)

Users often struggle with a **steep learning curve** in WSO2 Identity Platform, making initial setup challenging for beginners. [(10 mentions)](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1110991&qs=pros-and-cons#reviews)

Users face a **poor documentation** issue, making integration and customization efforts overly complicated and time-consuming. [(10 mentions)](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1111046&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of WSO2 Identity Platform

##### 1. Authentication

Users value the **seamless authentication integration** of WSO2 Identity Platform, enhancing security and simplifying user access management.
[
See 31 mentions
](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1111607&qs=pros-and-cons#reviews)

See Related User Reviews

RM

raju m.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to integrate into enterprise architecture"

What do you like about WSO2 Identity Platform?

The built-in MFA authenticators are easy to configure and can be set up in a short amount of time.

 ![Tebalo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebalo T.")
TT

Tebalo T.

Enterprise (\> 1000 emp.)

5.0/5

"Securing PSG's Digital Ecosystem: A Review of WSO2 Identity Server"

What do you like about WSO2 Identity Platform?

Our experience with WSO2 Identity Server at PSG has been defined by its ease of setup and seamless integration with our group systems via OAuth and SA

##### 2. Security

Users value the **robust security features** of WSO2 Identity Platform, enhancing their cyber security effectiveness and management.
[
See 26 mentions
](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1113124&qs=pros-and-cons#reviews)

See Related User Reviews

CG

CEDRIC G.

Mid-Market (51-1000 emp.)

5.0/5

"Bridging RFC Precision with Real-World Flexibility in WSO2 IS"

What do you like about WSO2 Identity Platform?

WSO2 Identity Server stands out for its clean, intuitive interface that closely mirrors the concepts defined in the relevant RFCs. This alignment betw

 ![Rafael F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael F.")
RF

Rafael F.

Enterprise (\> 1000 emp.)

5.0/5

"CustomRobust and configurable"

What do you like about WSO2 Identity Platform?

I like it because of the multitude of configurations you can perform. It can connect not only with WSO2’s own API Manager but also with third-party sy

##### 3. Identity Management

Users appreciate the **user-friendly interface** of WSO2 Identity Platform, simplifying identity management with ease of integration.
[
See 24 mentions
](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1111731&qs=pros-and-cons#reviews)

See Related User Reviews

MB

Mohamed B.

4.0/5

"Easy Setup, Straightforward Usage, Needs Security Improvement"

What do you like about WSO2 Identity Platform?

I find WSO2 Identity Server straightforward to use, which greatly simplifies my work in the identity domain at Vodafone. Its simplicity in debugging a

 ![Sher S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sher S.")
SS

Sher S.

Enterprise (\> 1000 emp.)

4.5/5

"WSO2 Identity Server Worth its Pricing"

What do you like about WSO2 Identity Platform?

What I appreciate most about WSO2 Identity Server is its comprehensive support for identity federation and single sign-on (SSO) using open standards l

##### 4. Ease of Use

Users appreciate the **ease of setup and integration** with WSO2 Identity Platform, streamlining their implementation process.
[
See 23 mentions
](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1112200&qs=pros-and-cons#reviews)

See Related User Reviews

RM

raju m.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to integrate into enterprise architecture"

What do you like about WSO2 Identity Platform?

The built-in MFA authenticators are easy to configure and can be set up in a short amount of time.

CG

CEDRIC G.

Mid-Market (51-1000 emp.)

5.0/5

"Bridging RFC Precision with Real-World Flexibility in WSO2 IS"

What do you like about WSO2 Identity Platform?

WSO2 Identity Server stands out for its clean, intuitive interface that closely mirrors the concepts defined in the relevant RFCs. This alignment betw

##### 5. Single Sign-On

Users praise **Single Sign-On** in WSO2 Identity Platform for its seamless access management and enhanced security features.
[
See 22 mentions
](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1111777&qs=pros-and-cons#reviews)

See Related User Reviews

CG

CEDRIC G.

Mid-Market (51-1000 emp.)

5.0/5

"Bridging RFC Precision with Real-World Flexibility in WSO2 IS"

What do you like about WSO2 Identity Platform?

WSO2 Identity Server stands out for its clean, intuitive interface that closely mirrors the concepts defined in the relevant RFCs. This alignment betw

 ![Sher S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sher S.")
SS

Sher S.

Enterprise (\> 1000 emp.)

4.5/5

"WSO2 Identity Server Worth its Pricing"

What do you like about WSO2 Identity Platform?

What I appreciate most about WSO2 Identity Server is its comprehensive support for identity federation and single sign-on (SSO) using open standards l

### 5 Cons or Disadvantages of WSO2 Identity Platform

##### 1. Difficult Learning

Users report a **difficult learning curve** with WSO2 Identity Platform, especially for beginners and complex customizations.
[
See 14 mentions
](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1113146&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rafael F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael F.")
RF

Rafael F.

Enterprise (\> 1000 emp.)

5.0/5

"CustomRobust and configurable"

What do you dislike about WSO2 Identity Platform?

At a functional level, I wouldn’t consider it a disadvantage, but from a user experience perspective, I’d say it’s very difficult to use, and the grap

 ![Tebalo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebalo T.")
TT

Tebalo T.

Enterprise (\> 1000 emp.)

5.0/5

"Securing PSG's Digital Ecosystem: A Review of WSO2 Identity Server"

What do you dislike about WSO2 Identity Platform?

While WSO2 Identity Server is a powerful platform, it is not without its challenges, particularly for teams managing large-scale deployments. Its deep

##### 2. Complexity

Users find WSO2 Identity Platform to have a **complexity barrier** that challenges beginners and requires advanced knowledge.
[
See 11 mentions
](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1112727&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rafael F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael F.")
RF

Rafael F.

Enterprise (\> 1000 emp.)

5.0/5

"CustomRobust and configurable"

What do you dislike about WSO2 Identity Platform?

At a functional level, I wouldn’t consider it a disadvantage, but from a user experience perspective, I’d say it’s very difficult to use, and the grap

 ![Tebalo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebalo T.")
TT

Tebalo T.

Enterprise (\> 1000 emp.)

5.0/5

"Securing PSG's Digital Ecosystem: A Review of WSO2 Identity Server"

What do you dislike about WSO2 Identity Platform?

While WSO2 Identity Server is a powerful platform, it is not without its challenges, particularly for teams managing large-scale deployments. Its deep

##### 3. Complex Setup

Users find the **complex setup** of WSO2 Identity Platform challenging, often requiring significant technical expertise and learning resources.
[
See 11 mentions
](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1111292&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tebalo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebalo T.")
TT

Tebalo T.

Enterprise (\> 1000 emp.)

5.0/5

"Securing PSG's Digital Ecosystem: A Review of WSO2 Identity Server"

What do you dislike about WSO2 Identity Platform?

While WSO2 Identity Server is a powerful platform, it is not without its challenges, particularly for teams managing large-scale deployments. Its deep

 ![Mahipal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahipal S.")
MS

Mahipal S.

Mid-Market (51-1000 emp.)

5.0/5

"WSO2 Identity Server Review"

What do you dislike about WSO2 Identity Platform?

The difficulties of using WSO2 Identity Server also means that a lot of beginners may have trouble starting up. It can take some time to design and cu

##### 4. Learning Curve

Users often struggle with a **steep learning curve** in WSO2 Identity Platform, making initial setup challenging for beginners.
[
See 10 mentions
](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1110991&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tebalo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebalo T.")
TT

Tebalo T.

Enterprise (\> 1000 emp.)

5.0/5

"Securing PSG's Digital Ecosystem: A Review of WSO2 Identity Server"

What do you dislike about WSO2 Identity Platform?

While WSO2 Identity Server is a powerful platform, it is not without its challenges, particularly for teams managing large-scale deployments. Its deep

SH

Sapthasagar H.

Small-Business (50 or fewer emp.)

5.0/5

"Dependable solution for Identity and Access Management"

What do you dislike about WSO2 Identity Platform?

The documentations are good but if we get more video tutorials it'll be easy to understand

##### 5. Poor Documentation

Users face a **poor documentation** issue, making integration and customization efforts overly complicated and time-consuming.
[
See 10 mentions
](https://www.g2.com/products/wso2-identity-platform/reviews?filters%5Bsentiment_snippet%5D=1111046&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tebalo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebalo T.")
TT

Tebalo T.

Enterprise (\> 1000 emp.)

5.0/5

"Securing PSG's Digital Ecosystem: A Review of WSO2 Identity Server"

What do you dislike about WSO2 Identity Platform?

While WSO2 Identity Server is a powerful platform, it is not without its challenges, particularly for teams managing large-scale deployments. Its deep

SH

Sapthasagar H.

Small-Business (50 or fewer emp.)

5.0/5

"Dependable solution for Identity and Access Management"

What do you dislike about WSO2 Identity Platform?

The documentations are good but if we get more video tutorials it'll be easy to understand

PS

Prakhash S.

Mid-Market (51-1000 emp.)

2/9/2023

"WSO2 IAM - Fantastic open banking API suit"

5/5

What do you like best about WSO2 Identity Platform?

I have been using WSO2 Identity server for past 6 years. The Identity Server has exponentially evolved over the last few years. The way they have accomadated the customer requirements in addition to the already existing functional rich features are just awesome.

Kudos to their security team. Their responses to security vulnerabilities are faster than any other IAM tools. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

WSO2 should improve a lot with analytics. If that is not their focus area, they can remove it and move forward, recommending different analytics tools that WSO2 can integrate with.

I believe It would not be complicated with their seamless integration capabilities. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

WSO2 IAM is mainly used for Open Banking within our business. WSO2 Risk-based adaptive authentication, integration with external identity providers, and JWT management helped the company save time and money. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic Review from User Profile

 ![Irfanudeen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irfanudeen S.")
IS

Irfanudeen S.

Inside sales specialist

E-Learning

Mid-Market (51-1000 emp.)

5/26/2023

"Trustable and Effective Identity Management Tool"

4/5

What do you like best about WSO2 Identity Platform?

The best thing about WSO2 Identity Server is that it is filled with many valuable features like single sign-on, complete self-hosting, and session management, and it is available in open source. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

If we require many features like self-hosting, higher security services, and protocol translation, we need to go for a premium subscription. In the paid services, there are a few better alternative platforms like AWS, etc. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

I use WSO2 Identity Server in my organization to manage the Identity of my clients and employees. Customer Onboarding, secure transfer of client data with the team, application process tracking kind of activities can be easily done with the help of WSO2 Identity Server. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Flaviano O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Flaviano O.")
FO

Flaviano O.

Consultor Especialista em TI

Mid-Market (51-1000 emp.)

3/8/2023

"Easy, fast and complete"

5/5

What do you like best about WSO2 Identity Platform?

I consider the best features:

Easy to install, use and configure;

As best features:

Multiple protocols available for integration, federation, and single sign-on. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

My least favorite feature:

Documentation has gaps, and information is missing. There should be more examples.

The fact that they have close releases hinders the documentation, as some things are from previous versions and do not work in the new version. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

Creation of a Single Login structure with GOV.BR federation and integration with UserStores using database.

The single login application allowed the integration of Internal Users (Active Directory) and External Users (Databases and LDAP).

In addition, the possibility of monitoring with the use of Analytical components (Total login, total failures, login origin, among others).

The WSO2 Identity Server allowed unifying 3 (three) data sources in a single tool, in addition to allowing access to several applications with a single login. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

SV

Shrey V.

Mid-Market (51-1000 emp.)

6/16/2023

"not recommended at all"

1.5/5

What do you like best about WSO2 Identity Platform?

it gave us more difficulties than it solved them. we ultimately gave this software up. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

it very frequently releases new features which creates chaos and breaks our working flow. we have to configure now and then. we understand that it might be improving but it just gets messy for us. its documentation should be improved too. its synapses are way too old to use. its eclipse interface works abruptly. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

it did not benefit us at all and we ultimately had to give it up. API analytics dashboard needs to be improved tremendously. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

EP

Elizabeth P.

Owner

Small-Business (50 or fewer emp.)

6/26/2023

"Fast Access Management with WSO2"

4.5/5

What do you like best about WSO2 Identity Platform?

The connection connectors offered by this solution have made it much simpler for our organization to manage access to diverse systems. It handles many authentication systems incredibly well. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

Insufficient detail in the product's documentation may make it challenging to comprehend the integration procedure. The details about documentation is too short, and this is not enough for me. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

This platform guarantees that users can easily sign into systems that support Single Sign-On (SSO). The software also delivers powerful security features that make identification and access management simple. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Ramón G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramón G.")
RG

Ramón G.

Enterprise (\> 1000 emp.)

3/21/2023

"WSO2 IS review: complete CIAM product"

4/5

What do you like best about WSO2 Identity Platform?

Relativetely easy to configure following the official documentation

It cover different use cases for companies (sso over different standards protocols, adaptative authentication, multiples choices, etc) Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

The user interface look & feel is ugly, 15 years ago was not bad the carbon console but nowadays need an update.

The server needs a mechanism for migrate configs over environments, something like carbon files in EI/MI is perfect Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

I have been working in different proyects related to Identity Server, most of them are using SSO and federated login with third parties like gmail, users management with LDAP and/or AD Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![guru b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "guru b.")
GB

guru b.

Enterprise (\> 1000 emp.)

6/11/2023

"Simple and secure Identity server"

4/5

What do you like best about WSO2 Identity Platform?

The significant advantage of WSO2 is that it uses standard technologies it is easy to integrate with other software to capture data. it is easy to use with no complex features Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

Even though it is simple to use with customizable features, it lacks documentation for more advanced scenarios that, make it hard to implement it Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

We tried to use many identity servers before WS02. Those were hard to implement, but with this one, it's easy to use by almost doing nothing. WS02 easily integrates with other software to capture data Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

MT

Mark T.

Financial Data Analyst 

Financial Services

Small-Business (50 or fewer emp.)

6/4/2023

"Highly scalable with extended authentication features"

5/5

What do you like best about WSO2 Identity Platform?

Verification of identity is key in our financial industry avoiding lots of risks in place.

Allows a number of connectors on many applications very well.

Configuration and access authentication. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

The tool is complex when it comes to coding and programming it may take time to learn some of it's features and the pricing will be high to cater for this. Not so much of didlikybut atleast awareness before purchase. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

Controlling all access of the system and applications by checking on authentication and authorization or else signon . Keeps good security on many applications. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

PK

Paul K.

Internal Auditor 

Accounting

Small-Business (50 or fewer emp.)

6/11/2023

"Wondrous with unprecedented nature of functionality."

5/5

What do you like best about WSO2 Identity Platform?

Control of sign on it goes with single and multiple sign in and device control.

Authentication features that help control access as a way of security measure.

Simple user interface on identify management. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

I focus mostly on the great advantages on the positive side from cost and installation to it's usability and I find it better in all . Nothing much to improve on. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

General identity management from checking and regulations of sign in. It has well equipped features for identity management and authentication or access management. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Sachintha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachintha R.")
SR

Sachintha R.

Co-founder and Research Director

Small-Business (50 or fewer emp.)

11/11/2022

"Great product with lot of agility and cost efficiency"

4/5

What do you like best about WSO2 Identity Platform?

Very comprehensive identity management product with a lot of agility and flexibility. Being free and open source is great for small-scale companies and startups. We started our company back in 2014 and we were looking for identity management solutions. As a startup, we couldn't afford much on other enterprise-grade solutions and WSO2 products were the savior for us in the identity management domain.

We could set up the on-premise solution by referring to the documentation and we were running since then without any major issues.

It supports all most all the security standardization in modern days. We used SAML authentication with the LDAP user store. The inbuilt user claims and custom claims become handy when the application evolves and its comprehensive APIs support us in achieving all most all the requirements of our application.

Also, the product stability /scalability is at a satisfactory level. As we are delighted with IS features and cost efficiency, we are now moving to WSO2 Asgardeo which is a SaaS solution for IS. Review collected by and hosted on G2.com.

What do you dislike about WSO2 Identity Platform?

Product configuration can be challenging and complex due to various configuration options. It needs in-depth technical knowledge and considerable resources to manage the cluster which is not very desirable, particularly for small and medium-scale companies.

It lacks some support for UI configurations and updating via XML is bit of a headache for the technical teams. But its great to see WSO2 is now moving towards SaaS based CIAM solutions which is more or less a DIY package. I hope all these configuration challenges will be resolved with this new product. Review collected by and hosted on G2.com.

What problems is WSO2 Identity Platform solving and how is that benefiting you?

Emojot is a multi-tenant SaaS application in the domain of customer centric digital transformation domain. We had a challenge in finding most secured, stable and scalable IS solutions while being cost efficient. WSO2 IS was intrumental in providing solutions for all these key challenges we were facing.

We mainly use IS for user authentication with SAML. user profiles are maintained with multiple inbuilt and custom claims. WSO2 IS and APIM worked well together in authentication and authorisation process with exposing secured APIs and claim management. Review collected by and hosted on G2.com.

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11/16/2022
Current UserValidated ReviewerIncentivizedSource: Seller invite

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##### Categories on G2

[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)

[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Customer Identity and Access Management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam)[Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba)

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